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    Sharp Water Culligan

    2.6 (7 reviews)
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    Services - Sharp Water Culligan

    Water delivery

    Water purification system cleaning and maintenance

    Water purification system installation

    2 More Services

    Water purification system repair

    Salt delivery

    Sharp Water Culligan Photos

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    Crystal Springs Water

    Crystal Springs Water

    (5 reviews)

    If I could rate lower, I would. Was scheduled for first delivery (2 5 gal bottles and a dispenser)…read morebetween 8-noon today. Driver show up at 1:30, leaves 2 bottles outside my front door and gets back in the truck to drive away. I run out and stop him, asking where the dispenser is. He says they're out of stock and *might* have them tomorrow but isn't sure. I call customer service to express my disappointment that they were late, didn't call to ask if I wanted to reschedule and that driver tried to sneak away without an explanation, and CS rep told my he could have it sent on Friday. I asked to be escalated. Told next person that this was the worst customer service I had ever seen and asked that the two delivered bottles be picked up tomorrow and the order cancelled. She apologized (the first one to do so) and asked if II could hold while she tried to get a manager or the local branch on the line to see what they might do to make this right. Came back on line 3 minutes later and apologized again but wasn't able to reach anyone. She understood my frustration and desire to stop the bleeding now and just close the account. I asked when the bottles in my porch would be picked up and she said today. Well, they're still there. If they haven't gotten them by the weekend I'm using them to water my plants, putting the bottles in the recycling for pickup on Monday and disputing any credit card charge they try to put through!

    Stay away from this company, customer service is non-existent. They promise to deliver tomorrow,…read morethen send an email we had to reschedule your delivery. We have been a costumer of the original company that was bought out by Primo and we never had this type of problem, we have received one five gallon bottle of water for the past two months and we usually, with a better company, would receive 8-12 five gallon bottles every month. What a disgrace this company has become.

    Culligan of Maryland - Man folding soft laundry after using Culligan's soft water

    Culligan of Maryland

    (23 reviews)

    contacted Culligan of Annapolis to replace a resin tank that was leaking from the bottom on June…read more23, 2025. Didn't get a appointment until August 18, 2025. At the Company request I sent them photos of the leak type of tank and they helped me turn off the bad tank and use the second tank. The Technician came out to the house with the wrong tank. They acknowledged they brought the wrong tank and needed to order and come back with the new tank. The issue I have is that I was being charged a service fee for their mistake. No work or Inspection was performed and they already knew what the problem was and what type of tank they needed. Tried to resolve the issue with them and no compromise on their behalf. Looking forward to going to small claims court on this!!!

    I've been a customer for 10 years, and had an emergency regarding our Culligan system. The business…read moreis closed over the weekend, and I tried calling at 7:30 on Monday morning. I left a message, but continued to try to call every half hour or so. I finally got a text back from 'Jamie'. Jamie tried to upsell me a new system during this emergency, which I'd happily argue was caused by a Culligan installer. Jamie was great and gave advice until I told them I wasn't interested in buying a new system. Now it's been an hour since I've heard from Jamie. I got ghosted because I wasn't interested in purchasing a new system during a crisis. Update: Got a text from the branch manager around noon, where I was promised a technician around 3pm. The tech was a little early, but told me that the office could have talked me through turning on the bypass over the phone. I was charged more than $200 for this, was told that I needed to replace my water softener system. Definitely getting quotes from competitors.

    Sharp Water Culligan - waterdelivery - Updated May 2026

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