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Chesapeake Water Supply

5.0 (1 review)
Open • Open 24 hours

Services - Chesapeake Water Supply

Water delivery

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2 years ago

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Culligan of Maryland - Man folding soft laundry after using Culligan's soft water

Culligan of Maryland

(23 reviews)

contacted Culligan of Annapolis to replace a resin tank that was leaking from the bottom on June…read more23, 2025. Didn't get a appointment until August 18, 2025. At the Company request I sent them photos of the leak type of tank and they helped me turn off the bad tank and use the second tank. The Technician came out to the house with the wrong tank. They acknowledged they brought the wrong tank and needed to order and come back with the new tank. The issue I have is that I was being charged a service fee for their mistake. No work or Inspection was performed and they already knew what the problem was and what type of tank they needed. Tried to resolve the issue with them and no compromise on their behalf. Looking forward to going to small claims court on this!!!

I've been a customer for 10 years, and had an emergency regarding our Culligan system. The business…read moreis closed over the weekend, and I tried calling at 7:30 on Monday morning. I left a message, but continued to try to call every half hour or so. I finally got a text back from 'Jamie'. Jamie tried to upsell me a new system during this emergency, which I'd happily argue was caused by a Culligan installer. Jamie was great and gave advice until I told them I wasn't interested in buying a new system. Now it's been an hour since I've heard from Jamie. I got ghosted because I wasn't interested in purchasing a new system during a crisis. Update: Got a text from the branch manager around noon, where I was promised a technician around 3pm. The tech was a little early, but told me that the office could have talked me through turning on the bypass over the phone. I was charged more than $200 for this, was told that I needed to replace my water softener system. Definitely getting quotes from competitors.

Nonantum Farm - This is our 24 x40 pool with and L for the step area.

Nonantum Farm

(3 reviews)

I rarely give feedback, good, or bad, on a company/service, but this experience was so good, I…read morewanted to provide feedback. If you are in need of swimming pool water, I am highly recommending Kenny Roberts Pool Water, Inc. of Nonantum Farm! Whatever scale of satisfaction I would be presented with, I would give them the highest rating. Customer service is the highest, and the friendliest I have received in such a long time! Our pool liner needed to be replaced so we needed new a pool water. We have a well, and did not want to deplete our personal source of water. The first time I called for pricing, Shannon was extremely friendly, willing to answer all of my questions, and her only request, is that because of our location, if we could schedule it on a day other than Friday, because it would be greatly appreciated due to congestion in our area, and how long it would take the drivers to deliver the water. They would however not deny those deliveries, but wanted to set expectations due to congestions. Every time I called, Shannon was just as friendly and helpful, even offering suggestions, which increased my feeling of trust with the company. We have a large pool, holding more than 5 - 6000 gallon tankers of water, so I certainly understood that request! It was a surprise to see how large a 6000 gallon tanker is when it pulled up in front of our house. The liner company called me with a last minute install date of just a few days. I called, and left a message for Shannon, and I was surprised when she called me, from the beach, to confirm that they could accommodate our quick turn-around. That is amazing customer service that rarely happens! Brandon, was our water technician, and was a joy to work with. He is courteous, respectful, friendly, and willing to get the job done with the least amount of impact to your property. I would highly recommend him as well. It took 2 days to fill our pool. They came, as scheduled at 1pm, after the pool was installed ( we received 3 truck loads and we asked him to finish the next day). Brandon came back the next day and completed the filling as we had asked. We ended up with 5-6000 gallons of water. Just so you know, I called several places, in Middletown, DE, PA, and Maryland. Our location is not in the zone for firehouses, public works, and some of the water delivery companies do not go above Smyrna. I also called another place in Elkton, MD, and the guy was very cranky, and when I asked if there was a military discount, of which my husband is a disabled veteran, he growled "the price is the price"! The liner company we used is Best Pool Liners, which I would never recommend, and will provide a separate yelp review on them. The pool liner installer threatened twice to "fing pull out the liner" when we asked about the seams in the liner" based on their sales persons promises. Drama we did not expect, or need. I have attached a picture of our pool, in the final stages of being filled. The water is beautiful and clear! Again, I would highly recommend them!

When another company canceled my water delivery last minute, this company saved the day and…read moredelivered to us the same day and they worked late for us. Driver was great and person who handled the phone was also!! Thanks so much for helping us!

Chesapeake Water Supply - waterdelivery - Updated May 2026

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