Used Coastal Water for two of our properties. Artie and Steven did a great job on the installation…read more Kariemarie and Gail work in the office-they are very communicative and super personable. Highly recommend using them.

Coastal water systems came to our rescue in less than 24 hours! We had our well repaired a couple…read moredays prior so we wanted a filtration system put in ASAP and they were able to make it happen! I called a few other companies and they were booked out for weeks or never got back to me. Gail was very helpful on the phone and Drew came out to our house as quickly as possible to do a water test. We are so happy with our new system! Wish we would've gotten it sooner! Thanks to all the employees at Coastal who made our experience quick and easy!!

Best water treatment system available for any water issue!!! It's a Non-electric system which is…read moresignificantly less maintenance compared to electric options plus a 10 year warranty. Never will I use any other option.

From the owner: Water Testing & Treating for Well and City water.read more

Like one of the other commenters, their customer service is the absolute worst, and when I sent…read morethem a question about clarifying the unreadable, bottom copy of a triplicate invoice full of chicken scratches regarding several additional charges, they responded in a condescending way in all caps (see attached) and they were billing me for "Charges" dating back to the spring. So out of the blue, they throw an unreadable invoice at me with charges from 6 months prior, so I questioned it. When I replied and indicated that using all caps in a correspondence is considered bad communication etiquette, they never responded. My delivery for October 2025 came and I did not receive anything. So I sent them an email about it and you can see their response. I guess when you question phantom charges on an unreadable invoice, they claim you are "Unhappy" and they cancel your service with no notification, which is a clear pattern with this horrible company.

Horrible customer service. Would not recommend using this company. Staff inside office are rude and…read moreunprofessional.