After clearing up a misunderstanding, the representative with whom I spoke at Clear Wave Water…read moreSolutions was very helpful and cordial. They took a real interest in my problem and provided me with good information.

ClearWave Water Solutions has without a doubt, proven their quality of products and services in all…read morethey do. The value you get from the money you spend is more than what you bargained for. Every step of the process was completed and exceeded in the services provided.

I had Nate Kite from Colonial Water Systems come to my home yesterday. He evaluated my pump and…read morewell. Replaced parts in my pump and it was up and running in no time. Give him a call you won't be disappointed.

What a fiasco! 2 days after placing a unit, the fridge connection leaked, they replaced again and…read moreit leaked again. On the 3rd try they placed an adequate connector. The workers actually knew it was an inferior connector, actually told management, they were ignored. 3 months later we finally got our hardwood floor replaced, 30%, and repaired. We were displaced for 4 weeks. They dragged their feet getting insurance involved, didn't recommend ServoPro to evaluate for further damage, didn't know good floor people. We got rid of their inferior system and replaced with Kinetico, placed by Commonwealth Water Treatment out of Gloucester. Our water is beautiful now. They knew we had very hard water, their system was inadequate, they just wanted to sell us a unit. They SUCK! Do your research and beware

Highly unethical company. I had been a loyal customer for over 25 years but it's not the same as it…read moreused to be. New ownership and lots of employee turnover. Purchased and owned a system that had lifetime warranty and was functioning perfectly. Technician pulled a fast one and swindled my wife with "new technology". Installed new system as rental! Took me over two years of complaining - all while paying a monthly rental fee - to get no recourse. I asked them to remove system and terminate relationship and that took 5 months. I have all texts/emails/calls documented including requests for ownership to call me. Best offer I got - put new system in and credit me what I paid as rental toward a ridiculously high retail price. No thanks - I owned one already and want nothing to do with this company any longer.

Best water treatment system available for any water issue!!! It's a Non-electric system which is…read moresignificantly less maintenance compared to electric options plus a 10 year warranty. Never will I use any other option.

From the owner: Water Testing & Treating for Well and City water.read more

this is the most unprofessional company I have ever had! they don't deliver when they suppose to…read moreand when u contact them it's always an excuse STAY AWAY FROM THIS COMPANY HORRIBLE SERVICE! I have called them several times about missed delivery and all they do it is give excuses and say they will come deliver and no one cares about the customer and the inconvenience

This company is absolutely terrible. I had a request for only the rental water cooler to be picked…read moreup on December 24th. Instead they picked up the rental but also delivered bottles and gallons of water I didn't ask for. Now I've been trying to get the items I didn't ask for picked up and they either show up and don't pick things up or deliver more items. We are going on 3 times of this and I cannot get anyone to get this fixed. I cannot get in touch with a supervisor or anyone who provides any sort of actual service. I live in an apartment and I don't have room to store all these misdelivered items.

Since they were just bought out, it has been a nightmare three deliveries missed billed for…read moreproduct. I did not receive. I just canceled after 30 years with them.

I have not received a delivery since April 14, despite it being ordered and showing on my app as…read morescheduled. No one ever answers the phone in customer service. Incredibly poorly managed organization.

They don't answer service calls nor call you back in a timely manner. I wish I would have never…read morebought this water softener / drinking filtration system. I have to call and have the filters changed every 3 months and it's annoying.

DO NOT WASTE YOUR MONEY. We had a salesman knock on our…read moredoor letting us know they were doing free water samples and it came with a $50 gift card. No obligation to buying their product. We bit. After the salesman first told us he was giving us a good discount because we were a military family, we decided to buy the entire house filter. The next morning we immediately had buyers remorse and called to cancel. They then told us they would drop $4000 off the price we just couldn't tell neighbors or reviews about the amazing discount because once again... "you're military, it's only for you". In the 15 minutes of taking with Scott, he proved one thing, this company doesn't care about the military, they only care about the $$$.

We are really happy with the install and performance of our water softener. I really didn't…read morethink it would make a big difference but I was wrong. The Water Pro folks are punctual and professional and I highly recommend.

The service, quality and value of work is excellent! They assisted in educating us about well…read morewater, tested and installed promptly.