Very good service and reasonable prices. They replaced our Hot Water Heater for 1/2 the prices we were being quoted and provided excellent service and customer service. This is our 2nd time using Discount Plumbing and once again it was a great experience. read more

Had a leak in the water main into my home on Friday evening, called Discount Plumbing and the answering service relayed the message, Chris Hale answered, asked pertinent questions and arrived shortly after. He was able to diagnose the problem and presented 2 options, t jackkhammer some of concrete around the leaking pipe and hope for luck that the leak was close or wait till Monday and precisely locate the leak which could be under my garage slab and then jackhammer exactly at the leaking pipe. Friday night - asked him to proceed with limited exploration of the water main, and luck was on our side, the leak was within inches of the watermain's exit from the slab and Chris fixed the problem ! Cannot tell you how releaved we were to have water for the weekend ! Chris Hale is a miracle worker !! and I cannot recommend Discount Plumbing enough to everyone ! read more

Mike and Mike did a great job taking care of my plumbing issues. I definitely recommend this company.

The plumbers were timely, knew how to fix the issue, cleaned up and were very polite.

I've used Mike/Discount Plumbing twice in the last year -- first time to repair leaking pipes in my kitchen sink, and recently to fix/replace my shower valve. Both times, they were ON TIME and pleasant to work with and did a wonderful job, including pointing out some things I wasn't aware of. They were respectful of my time and property. Especially Jorge with my shower valve replacement. The job turned out to be more than a simple repair due to the age of the shower valve (1970's - 1980's vintage). They did a lovely job, and the pricing was more than fair. I will use them anytime I need any plumbing work done. read more

my ice maker tubing cracked and flooded the area. i bought a new ice maker supply line kit and scheduled an appointment with discount plumbing and asking for George. George came on time and tried to connect the new tubing with the old tubing. I told him I wanted a total replacement of the tubing. He finished the job and I paid $170 for the service. Then I realized that he connected the new tubing with 2 inches of the old tubing under the sink. the old tubing is 18 years old and most likely will crack. I am not happy with the work. read more

Quick response fast service, quality, value and professional. Friendly administration and quickly to schedule my service! read more

Expensive, didn't fix my issue. No refunds. $300 gone and still had a leak!! Thanks for the new fixtures but it didn't solve the problem of a leak going down into my kitchen which caused the ceiling to fall out. read more

Josh was our plumber. He was a very nice young man who communicated very well about what he needed to do and the timeline. He completed the tasks as expected in a timely manner. Great experience! Highly recommend Discount Plumbing! read more

I've used Discount Plumbing several times. Mike has always been very professional and courteous. I highly recommend them

Had them come out to check out a smell in my bathroom that we don't know where its coming from. The plumber flushed the toilet a few times and checked behind it and said he didn't know what it was coming from. They leave and I see them walk behind my house to look at the golf course for a few mins. Turns out i got charged for 30 mins of labor and the report said they were here for 31 mins. Guess I had to pay $55 extra for them to flush the toilet for me and checkout the fairways. That's dirty work no pun intended. Last time I use them. read more

I called discount plumbing a month ago because my main line was backing up. The first technicians came out to snake the line (while charging me for double man-hours for a single person job). After breaking my toilet handle and then charging me for the part he had to use to fix it (toilet still runs to this day), he called it good and left. Called them back out 2 weeks later after going in the backyard to find sewage running out of my rear clear-out pipe. Second technician ran a snake, told me it was on the city side. He told me that visit would probably be a warranty visit, since the first guy didn't get it done. He said the stoppage was on the city side. Tree roots. I get the bill in the mail, said it would NOT be covered under warranty because of the roots. So I called the city, who proceeded to run a camera (while I was watching the screen) all the way to the main line. No roots. Water wasn't even flowing down that pipe, it's definitely on my side. Call Discount Plumbing again today because it's still backing upthey contact their on-duty technician who tells me he'll come out, but he's going to charge me overtime. I explain my case, he's not willing to contact his boss or anything. Told him I'll call another company. I'm a reasonable guy, and every technician was a nice enough person don't get me wrong. But they're not willing to back up their work in the least. I would not recommend them unless they righted this wrong for free. That won't happen though, because I'm calling someone else, being that my sewage is currently flowing into my back yard... read more

Was driving behind one of their trucks on my way to work this morning. He was going about 10 miles an hour, which was frustrating, and also driving just close enough to the middle of the road so I couldn't get around him. I guess he was lost. He finally comes to a stop, then turns, not signaling (of course). I did not blow my horn or anything, but he must have seen my disgusted face and he flipped me the bird. Not exactly smart when the logo of your business is on the side of your van. Jerk. I will not be calling them! 8/23/21 @ 7:50am read more

As I stepped into a puddle in my garage I realized our hot water heater had decided to take a permanent vacation. We went to our favorite boxed do-it store and ordered a new one to include installation. When it arrived the next day the installers looked at our set-up with very confused expressions. We had a standard heater with a venting fan attached which vented under the bedroom window. They said we had ordered the wrong type and we were going to die from the co2, well, something like that. They packed it up and left, promising a full refund. A call to Discount Plumbing sent out a team of two, which ended up being a team of four. Our vents were rerouted, our gas heater was replaced with the correct updated water heater and it passed inspection with no problems. All in a days work. These guys were extremely professional and the invoice was in the ball park that we expected, no surprises. Nice job! read more

Discount Plumbing - Plumbing Near Me - Norfolk, Virginia

I had a water leak this past Saturday at our beach house and called Discount Plumbing, Mike came out and repaired the leak ASAP! Very fast, courteous service and the bill was nominal. This was for emergency service on a weekend! You have a problem call this company. read more

On January 19th I called DP to evaluate a water heater issue.  DP sent Michael Ortiz and another team member to determine what the problem was.  Besides having the hot water affected, I was not getting heat throughout the house. Michael and his teammate removed the burner assembly, cleaned it,reassembled and determined that the burner assembly needed replacing. For several weeks I was working with my home warranty company which proved to be a bumbling organization that could not help its customers in any way. After 2+ weeks of waiting on the home warranty company to do anything, I decided to return to DP and see if something could be done. Jennifer MIles was very helpful in routing me to the right folks that I needed to speak with. From there I worked with Billy O'Connor who provided technical assistance and assisted me in identifying what to buy and where to buy it from.  With Billy's guidance, I was able to get the part from Supply House and deliver it within 24 hours. From there, Michael Ortiz came back and ensured me that the diagnosis he provided back on January 19th was correct.  Within 30 minutes, he had the part installed.  From there he determined that the "sparker" was also not working.  Since we did not have a "sparker"' in the shipment, Michael decided to go to Norfolk and find the part I needed. About 1-hour after, Michael returned and installed the "sparker" and walked me through what he did and what I needed to do going forward. All in all, I wanted to share my thoughts and let you know that my experience was one of joy, ease, and confidence that it was done right. I will be using DP for all my plumbing needs going forward and will recommend them to all my friends. read more

(Water Heater replacements) First off, the quality of their work is absolutely five stars! They got everything installed, and carted away with nary a drop of water anywhere. They were VERY polite, professional and affordable. If that's all you wanted to know then you can't go wrong, pick up the phone and call now. They get dinged for the same thing every single person that schedules to do work at your home gets dinged for, timing (seriously service industry get your crap together!). The first day they had to cancel because they hadn't asked what floor I lived on during the call and didn't schedule enough people. This resulted in me losing a half day vacation. The second day, when they did show up (at the last possible minute of their first window like 11 am). They worked for an hour, then needed a part and lunch and left for about 90 minutes. When they came back they worked for another hour and done. read more

Only company able to get out to me within a week when my sink backed up. Very nice technician.

We love these guys! Always on time, extremely polite, very fair-minded billing, and very helpful advice. Before I moved from Miami, FL, to move in with my mom, they took excellent care of her. These are our guys for plumbing needs ALWAYS!!! read more

Discount Plumbing: DOUBLE CHARGES What they do is pull up to your homes for 5 mins alone come in and leave to get equipment for the job and an assistant. Not before he came, knowing what job he has when he came over. 1.5 hrs later he is back to install my hot water heater. It took another 1.5 hrs. I asked to play for it. No, the office will take care of it. Thinking,"Oh pay for it?" because the first crew were real As_h___s." Yelling at me, telling me that they don't install units,"taller" than the replacement". Another lie. Anyway, it took another 1.5 hours to install the hot water heater after it was installed and they left a huge mess they sat in front of my home for 30 minutes. I did ask to pay for it and he stated the office would take care of it. I'm thinking, that the office would be paying for it because of my problems with the last crew. I got the bill in the mail and it was for almost $500 . After numerous phone calls to Billy who is the owner he took off one hour of Labor still overcharging me for half an hour . Do not ever use Discount Plumbing again. Not unless you like wasting your money and throwing it out the window. read more

I was referred to discount plumbing by a builder. They came out on time and replaced plumbing in about a hour and $599 CHEAPER than atomic plumbing. Thank you very much for a superior job. I will be sharing my fantastic experience with all my friends. read more

I called first thing Friday morning with toilets/showers backing up. My husband was out of town, it was Easter weekend with huge storms approaching. They fit me into a very tight schedule, the crew was polite and professional AND they were at a great price. I was thrilled that my holiday wasn't ruined and they helped us so quickly. They have earned my business and I highly recommend them! The Anthony Family read more

Thank goodness for them! I had my sink and dishwasher back up on New Year's Day and no other plumber was answering the phone. They came out and fixed it within two hours and were polite and courteous. I am thankful for them and will definitely be calling them again! read more

Just no. If you don't have an issue, they will take their time and create one. Had to come back and fix what they changed, and then charged another service call fee. Ugh. Anyone but them. read more

Discount Plumbing came out today and replaced a toilet for me. The plumber Jorge was very polite and professional. Good service. I will use them again. read more

We needed a plumber asap on a cold Sunday evening here in Norfolk. I called the emergency number and an answering service took my info. Within 10 minutes the technician on call responded. Nice! He was enroute to another service call in VB, but said he would call again when he finished and was on his way to our place. He did! He also informed me that we would be paying overtime (weekend/evening...understandable). Upfront and honest, I appreciate that! Kevin arrived on time and got right to work. He was polite and efficient. Our problem was resolved quickly. We even tagged on a couple, "Oh, by the way, this toilet is running, and, this shower doesn't get hot water. Can you help us with that was well?" Three issues were resolved in about an hour. I would use Discount Plumbing again in a heartbeat! read more

Amazing service. Albert showed up and was polite and professional. This was the second time we had used Discount Plumbing. This is, hands down, the best plumbing company in the Norfolk area. read more

I found them on yelp when trying to install a water line for my fridge. My home is over 100 years old and didn't have one. I spoke with the owner who was willing to help talk me through the use of a saddle valve and advised me against it. I was quoted slightly less than $100 for them to come out and do it. Worker shows up, takes a look at it and realized it can't be done due to the placement of my appliances and my tile floor. I got a new quote of $350 for them to go under the house and give me my own water line behind the fridge. I scheduled it have it done a week later. Got it all taken care of and was contacted for payment. The only reason why I give them 4 stars is because they still charged me that $100 for when the worker came out looked at it and didn't do any work. This seems a little absurd to me as no work was done and he was only here less than 15 mins since he couldn't do what I wanted. But the worker was very professional and was here less than an hour when he came back to do the work. read more

I called around to get quotes and Discount Plumbing was the most reasonable and they could come out the quickest. They were professional , kind and did a superb job. I will call them again next time I need plumbing service. Thank you Discount Plumbing! read more

Awesome Job! I would highly recommend this very professional company. They give quality customer service with a knowledge base and pleasant attitude, Fast, prompt service was also very much appreciated. A special thanks to JD and his associate for fixing my plumbing needs. They were very neat, organized, personable and treated my home with such respect. Once again thanks for a great job and best wishes to this fine company in the future. read more