My garbage disposal broke and I needed a new one. Called my favorite people - Precision Plumbing & Drain Cleaning. Malik came to my house, on time, in fact a bit early. He replaced the disposal and also fixed something in the bathtub, which I had requested. Malik was friendly, professional, efficient and did the job quickly and well. The disposal now works perfectly. Thank you Malik and Precision Plumbing. read more

They came out the next day to fix a toilet and sink problem at my mom's house she let go on for years! Pricing was spectacular but more important the Technician, Eddie, was very kind and professional. Highly recommend this company...and I'm super picky! read more

Precision Plumbing was excellent. I called and got an appointment for two days later. Levi, the serviceman, called to let me know he could come a bit early if I was available. He checked out the issue and gave me a very reasonable quote range. He quickly resolved a leak in a pipe in my crawlspace and double checked there was no other issues. The final price was the low end of the quote range. Great service and highly recommend. read more

We use this company all the time now! Quick response , very clean and professional, friendly , thorough work and reliable!

Came out and fixed it quickly, gave recommendations for improving the specific situation going forward. Price was very reasonable for an emergency repair. read more

Had a toilet problem. They came out immediately and fixed it. Josh is an experienced plumber there and is very knowledgeable and helpful! I've been using Precision Plumbing for many years and know I can trust them to do a good job at a fair price read more

very professional plumbers. competitive pricing with out the franchise cost. cheaper than all of the name brand companies I called.

I call this company every year when I need my tankless hot water heater serviced. They have also replaced my garbage disposal and other small jobs I am very happy with them. They show up when they say, do a great job and reasonably priced read more

The Technician that came out was very polite, informed and knowledgeable. This company is in my opinion a excellent resource for plumbing needs, especially since they do strictly plumbing. I have had 2 different Technicians out to my house in the past year and a half and have had outstanding experiences, can't complain at all read more

So happy with the service I got from this company. Robert and Ryan came promptly and gave me an estimate on the work. Once I agreed, they were out the very next day to fix it! Amazing service and they were on time both times. I am so glad I went with them. I had a very different experience with another plumber who I could not get on the phone and when I finally did, he said he would come at a certain time on a certain date and never did! Totally wasted my time and when I called him to follow up, he said oops I forgot! Are you kidding me! read more

Precision Plumbing was at my house less than 24 hours after I called them. My plumber, Mike, called in advance of his visit and was right on time. He completed the quality repairs in less than an hour and gave me a nice military discount as a veteran/retiree. read more

Had a brand new smart toilet with bidet installed in my master bedroom. Scott did an amazing job, and charged a fair price. I will be using this company again in the future for routine hot water heater maintenance as well. read more

In late April, we had Precision Plumbing come out for a toilet and tub backing up in our investment property in Virginia Beach. They charged us $487.50 to snake the line through the roof vent where nothing was pulled back. This didn't fix the problem and they came out a few days later and charged us $637.00 to clean the main line from the roof vent, pushing through the hard stoppage, and still, the camera line from the main roof vent did not find any issues with the sewer line. Not happy with their charging policies. They didn't fix it the first time and charged us even more the second time. read more

It's been a few years so it's time for another review update. These guys really rock. I know they only have 18 reviews on Yelp but every single one of them is a full five stars. That is pretty rare and truly impressive. This company doesn't do any advertising so their entire business is driven by word of mouth and referrals. Every time they've been to my house they've done a great job at fair and reasonable prices, they also stand behind their work. I've had urgent plumbing issues in the past and Precision responded very quickly to take care of the problems. Today's visit wasn't urgent so it was planned ahead. I had called a few days earlier to schedule service for today, the woman I spoke with on the phone was very polite and pleasant. This morning, Mike called and said he was on the way to our house, he arrived on time and immediately went to work on the problems we were having. He completed work in our bathroom and kitchen in a timely manner and cleaned up after himself which was much appreciated. Throughout the service call Mike was pleasant and professional. He is an engaging young man who is very approachable and easy to engage in conversation. He demonstrated his competence and knowledge as he explained everything to us as he was doing it. Whether it's an emergency or just some plumbing things you need done Precision is on top of things. They consistently do great work. It doesn't matter who shows up for your service, everyone is completely competent and does great quality work. It's very difficult to find honest and competent service contractors in today's environment so I am very appreciative of the ability and integrity I've witnessed from Precision Plumbing & Drain Cleaning. I recommend them without hesitation. read more

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We used them to install a new kitchen faucet. It was very easy to make an appointment and they came out very quickly. They were on time and did an excellent job. Fair price and great customer service. read more

As usual Precision Plumbing was there when we need them. Always friendly and on time. They do an impeccable job and stand behind their work. Fair and reasonable prices and knowledgeable plumbers. Thank you Josh for getting our new shower faucet installed and our new bidet set up!! You're the best! read more

Precision plumbing recently repaired several problems I had - wonderfully I might add! So yesterday I called about a hair trap to catch my long hair. Mr. Joey Pruitt, the Owner of Precision Plumbing, came by today and showed me an easy solution to prevent my hair from going down the pipes - At No Charge! Wow my friends, THAT IS CUSTOMER SERVICE! read more

Great service tech Brian was very helpful and worked diligently to resolve my late night plumbing issue.

Josh and Alex came to replace our hot water heater and went above and beyond what was expected to make the unit fit in the space. They were professional and personable second time I've used them within the month. I highly recommend Precision Plumbing!! read more

I've never needed a plumber before, so when I had a clog that was backing up everything (and I mean everything) through my downstairs shower and all of my efforts were exhausted I started looking. I saw Precision Plumbing had a near perfect rating on Yelp with not one negative review so I gave them a call and if I had to do it all over again not only would they would be at the top of my list, but my list would only contain one name. Robert and Bobby came out and took care of my issue and were both professional and courteous the entire time. They have certainly earned my business should I ever have a plumbing need that I cannot handle alone. Highly recommended. read more

I highly recommend Precision Plumbing. My parents had us all in town for Thanksgiving. On Black Friday, my dad and his neighbor worked all afternoon trying to fix the plumbing problem from the outside by snaking all the vents. By 4:30 pm it was pretty clear it was time to call a professional. My sister first called a competitor, but something told me to try and find another plumber. I'm so glad I did! Melissa, the dispatcher, answered the phone. She was very pleasant and genuinely concerned. She said she'd call Mike who was already out working a job. He eventually called us to say he had another job before reaching us. Unfortunately, it meant we had to wait a few hours, but the service we received was totally worth the wait. My dad said Mike was a true professional, he talked to my dad as he worked through the problem each step of the way. After an hour and a half, our plumbing problem was fixed and at a very reasonable rate. My mom even gave Mike a plate of cookies to show her appreciation. When someone treats my parents as well as Mike (and Precision Plumbing) did, I have to let others know about them. I highly recommend them! read more

Unethical. I'm only one review against a behemoth of a company but trust me, if they screw up in your house, they'll find a way not to take responsibility. read more

This family owned company was very professional and quick to respond. The work ethics and quality workmanship was a 100 percent satisfaction. I would definitely use them again. Debbie Waters read more

I was so excited to receive a response indicating it's never too late to call them back out. When I phoned I was told they'd send a supervisor out however, they did not. They sent another young guy. While Joe was here he replaced the parts in the one of the 2 toilets they were supposed to repair the first time. I asked for an estimate to repair the kitchen sink that was stopped up and backing up into the dishwasher. I kept explaining it to him and putting emphasis on the smell. He said he couldn't smell anything but he replaced the basket strainer and installed another garbage disposal that I'd purchased the night before. He never addressed the smell or touched the dishwasher or nor the large U shaped pipe underneath the sink that I explained was also producing this smell. It just dawned on me that a plumber I called prior to Precision returning listened to me explain the symptoms once and he immediately told me there's still water in the dishwasher from it being backed up. Now I wish I had let him come out because the smell is still so strong that I haven't been able to eat or watch TV in the kitchen. I just keep thinking that if the plumber on the phone knew that he'd have to check and drain the dishwasher just from my description why didn't Joe even open the dishwasher or U shaped pipe while he was here replacing the basket strainer and garbage disposal. I'm out another $237 in labor plus the $119 for the garbage disposal and the dishwasher leaves a thick, starchy substance on all the dishes and puts out this strong, toxic smell so I've been forced to wash dishes by hand every since my second visit from Precision. I just don't think he was thorough if the plumber on the phone new the dishwasher needed to be drained inside, sight unseen. Planning to call one last time as soon as they open in the morning. read more

Well, it took a bit longer than I (and they) expected, but they worked through some hiccups and completed the job nicely. After discovering that some of their equipment was faulty, they eventually got everything they needed and got my kitchen snaked. They also didn't charge me extra, even though they had to do it from the roof. Although it took 4 hours (what would probably have taken under 2hrs if everything was working right), I was very grateful that Precision stayed late on a Friday night to get it all done, and get it done correctly! read more

Great service, friendly people and reasonable prices. I was pleasantly surprised with the speed of their response. The plumbers seemed to really enjoy their work and were very nice. read more

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I recently had a leaking pipe that was under my second story bathroom tile and it left water damage on my first story bedroom ceiling. I called precision plumbing mid day and they were able to schedule an appointment the next morning where as other plumbing companies would not have been able to see me until 5 days later. Kenny was my technician and he was punctual, accommodating, polite and very professional. He elaborated on any concerns I had. He did an excellent job locating the leak and fixing the problem. The job was affordable and I would gladly welcome their services again. Thank you for a job well done. read more

After a couple weeks of trying to fix a clogged pipe myself, I called this morning because my kitchen sink has been backing up. Mike was able to come just a couple hours later which was great. He was very professional and quick to fix my problem. He also gave me some tips. Wish I would've called sooner read more

Way too expensive at 95 dollars a hour per person broke my bank, I will need to go to the salvation army for toilet paper. Sad.

I called multiple times to inquire about having someone come by to check out my water heater issues, and it went to voicemail each time. No problem, they are all probably busy. I understand. But the voice mailbox was full and I could not even leave a message to have the company call me back. read more

The drain from my washer to the main line was clogged. I thought I could snake the pipe myself but I couldn't get the snake to work properly in the pipe. I called precision plumbing and was able to get this cleared. The lady answering the phone was polite and took my information and scheduled me in. The plumber, Kenny Barnes was at my house within about an hour and was able to clear the drain within minutes! An electric snake is the way to go obviously and the skill to get it done. Precision was half the price of the last plumbers I had out. I don't remember who they were although they did a good job. I am keeping precision's number in my phone for sure. Military/first responder discount to top it off. Thanks. read more

I thought that I had a frozen pipe and called Precision Plumbing to start the process of getting it fixed. However first they walked me through steps to make sure that it could be fixed by me without having to have him come over. I was really lucky and their fix worked, and I was so happy to have received their help at no cost. If I have problems that need help I am definitely going to call them. read more

Called precision out for a broken outside spigot. They were professional, courteous, and efficient. Ended up replacing the spigot for $90 cheaper than what other plumbing companies in the area were quoting me at. This was our second time using them. Outstanding company that I would recommend to anyone in the Hampton Roads area. read more

I called these guys out for a drain clog that took down both my bathrooms. They were prompt and professional. When the plumber arrived, he immediately got to it and in less than an hour and a half, he was done. Friendly, professional, and good price. Thank you! read more

I cannot recommend highly enough! This company is honest, reliable and saved me from another dishonest contractor who was trying to over charge me. I will never use anyone except Paul or his team of professionals read more

I've used several plumbers in the past...but have to say that Precision Plumbing is OUTSTANDING! Called late in the afternoon with an emergency busted tub pipe that was leaking into our downstairs dining room. Had a technician within an hour, and he fixed it quickly and with such professionalism. Kind, courteous, professional service isn't always easy to find...but we were so THANKFUL for Josh at Precision Plumbing doing such an awesome job! read more

I called this morning about a clogged shower drain, and a toilet that keeps backing up. Precision Plumbing was able to come to my house today, and checked everything out. They gave me some suggestions, but determined that the clogs had cleared and didn't charge me! Wow, I am impressed. read more

Thank you Precision Plumbing for getting my plumbing issue fixed. Don't know what caused the plumbing issue but they were at my house within the hour and everyone else we called said they could be there in the morning or in 48 hours which was crazy. There was no way that amount of water could sit on my bathroom floor for that long without causing additional damage. So thanks again for your excellent service. read more

Saved the day on a Sunday. Had main line clog, we couldn't use anything in the house. He came in a half hour, and cleared it quickly. Definitely call again. read more

They were on time, professional, courteous, and cleaned up after their work. I highly recommend them.