Our home central AC stopped cooling in the middle of the recent heat wave. Came out after normal…read moreworking hours and got us cooling before dark. Thank goodness. We highly recommend A B Parker & Son. They are professional and courteous. The BEST.

It is hard to find a professional company who won't take advantage of a senior having a plumbing…read moreproblem. Mark was wonderful. Prompt, his workers solved the problem. Would I call them again? Yes ! And so should you! M Smith

I have never used this company I got it confused with another company that was outstanding. It…read morewasn't until yesterday when I called them again about a rental property when I had to leave a message with a answering service who told me someone should call me soon. After 3 hours I called back and told her I really needed to talk to someone. They never called so today Saturday I called and the phone said they were closed on Saturday and Sunday.That's when I looked at my old records and realized that I had never used this company. I will not ever call them back again as they are very unreliable.please remove all the stars as I did not use them. When I called them by mistake they never returned my calls. I have never used this company had them mixed up and thought they were the great company calledBay Breeze Plumbing. This company was fantastic just like I said about the above Co. I called it by accident and their answering Service said she would have them call me. After 2 tries they never called me back and then today I called again the 3rd time only to hear they are closed on Adar. And Sunday.I do not recommend them. Call Bay Breeze Plumbiing they are great and please Remove all stars as I have never used this company the review was written about it was a mistake.

great work, fair price, and unmatched communication/clarity. really appreciate the professionalism…read moreand kindness from Rob's team on my rental. Nice to know i can trust someone even being out of state! Highly recommend! thanks, y'all!

10/31/2024: I had another great experience using Atlantic Plumbing HVAC this week. I contacted…read moreAtlantic Plumbing about a week ago after I had discovered a crack starting in the copper sewer drain pipe under the crawl space of my home. I made an appointment to have it looked at to see what my options might be. I could have had just a small section of the copper pipe removed and repaired, but decided since our brick rancher was built in 1964, that all of my copper drain pipes had seen their better days and selected to have them all changed out with PVC pipe. The cost to have what was needed to be done was $8,750, and it was worth every penny. The Atlantic Plumbing HVAC workers that came out to our home were Josh P. and Junior A. They did a great job. They changed out all my copper drain lines running between my washing machine, my kitchen sink, bathroom sink, shower and toilet. Its a lot of work to crawl around under a house to remove old plumbing and install new, they both earned every dollar for the work they did. This was my first time meeting Josh and Junior and I found them both friendly and a pleasure to deal with. They also answered the many questions I had and explained the process that this type of job required. I enjoyed talking to both of them and hope I deal with them again. Our little Yorkie, Tiger, usually barks at anyone who walks down the sidewalk in front of our house, and goes even crazier if they get close to our gate or front door. But this time Tiger did real good and didn't make a sound the whole time Josh and Junior worked in our home. I think dogs have a good sense of one's character which says something to me about these two guy the way he behaved. My wife and I were a little concerned how Tiger would be for the couple of days they were here, but it all worked out good and we were able to relax even better then we had expected. Thanks again guys for helping make one of my long time dreams come true while you were here. This is my 3rd time this year using Atlantic Plumbing at my home. The first time was back in March when I had a new 40 gallon Bradford White water heater installed. The 2nd time was for yearly scheduled maintenance on our HVAC gas pack, and this week having all the copper drain pipes replaced under the house. Each time, my wife and I have been 100% satisfied with the work performed. If I had to use one word to describe the quality of work that Atlantic Plumbing performs it would have to be "Outstanding." From the girls who take the phone calls for service and do the scheduling, to the workers who perform the various jobs, this company is top notch. I have dealt with a lot of home improvement and repair companies over my 41 years as a homeowner and my experience with dealing with Atlantic Plumbing, Heating & Air Conditioning has been the best. Thanks again to everyone I dealt with this week. I couldn't be more happier with the work that was performed here and the final results. Thanks again everyone, Les, Candy and Tiger.

Since you want to act like I never had service from them. Here is the quote for the 80 dollar part…read morethat most places charge around 1200-1800 to fix. The entire coil price (4500ish) was for if the TVX couldn't be taken off, which it was two bolts so the coil replacement wasn't necessary. This could have been ID'd if the tech had removed the service panel and looked at the coil in the first place. So ultimately you were charging 3800ish dollars to replace a TVX which was a 80 dollar part. You wasted my time and kept my family in the heat for an additional week due to lack of communication. I got my system eventually fixed for 380 bucks ish, with nothing ID'd by your tech actually needing to be replaced. Thanks for nothing.

After the utility company changed our water meter, we consistently experienced a slow leak. They…read moreinformed us it was our responsibility, as it was on our side of the meter line. I called Lamont the plumber to investigate the issue. Lamont responded promptly and assessed the situation. To my relief, he was able to fix the problem without any major repairs or costly replacements. Instead of the broken pipe the utility company had suggested, a simple tightening of a bolt was all that was needed! Lamont saved us thousands of dollars with his expertise and honesty. I am incredibly grateful for his service and highly recommend him to anyone in need of plumbing assistance.

I had roots in my line & my clean out was inaccessible. Lamont installed a 2 way clean out in the…read morefront of my house & was transparent every step of the way. He sent me videos of everything he was doing which I greatly appreciate. I was involved in the whole process. His price is extremely competitive & I'm very happy with the work completed. Will definitely be a repeat customer.

Portsmouth Plumbing is awesome!! Recently had to replace…read moregarbage disposal and a toilet. I thought about doing it myself (with some help of course) which would have been a disaster...priced both at Lowe's. Donnie Wilfong's price with installation was hardly more. Guess because he gets parts wholesale and is reasonable for labor. Highly recommend calling for an estimate before you 'do it yourself' ... or try to Sorry Kelley had a bad experience...always great when I've used their services.

These folks provided wonderful, professional and quick response to my leaking water heater problem…read more Very professional and hard-working plumbers that got right to work upon arrival on a difficult to access attic water heater replacement job and finished in about 2 hours and took great care to clean up afterward and not make a mess in the house in the process of carrying the old leaky tank out. Would definitely recommend and use these great folks again.

Ron's took care of our issues totally!…read more They are reasonable too! I will call Ron's before anyone else! Thanks for the great service and we look forward to seeing you again.

Excellent experience all around. Highly recommend. Good value. Responsive and reliable.read more

We called with a clog and they came out the same day and Lamont took great care of us. Definitely…read morefound our go to plumbing company. Thank you!

Promised to do work today late in the afternoon…read more Communicated with them and stated they will be here. I have attempted multiple times to get a hold of someone, its 930pm, and no response, my family has been out of water for a week and we have been using friends home to take our showers. Very unacceptable, at least leave the line of communication open and not have your clients waiting with their thumbs up their assess wondering when you're going to come over and fix our problem. Too bad they do not give 0 ratings, you probably don't deserve that too.

It was another terrible way to wake up. My rental property tenant texted to tell me the pilot…read morelight had gone out on the gas hot water. Neither he nor Virginia Natural Gas could get it lit. VNG told him that I needed a plumber. The technician also gave his general assessment of what he thought was the problem. It wasn't a surprise to learn that my regular plumber didn't do gas appliances since they require additional certification & equipment. He referred me to someone who referred me to someone else. I checked the Yelp reviews for that plumber & Philbrick, the plumbing company used by the restoration company that has done work for me. Philbrick had good reviews. The other had bad. Thank you Yelp! Calling Philbrick I expected a wait for service. Their customer service person put me on hold then returned to the line with great news. They had someone in the area & could come right away. Amazing! My tenant was home so I hoped to handle my end over the phone. The technician called on the way to the property and we discussed the problem. He finished getting the pilot light lit in record time & called me from the house. When that particular pilot light is lit there is a button you have to hold in for a specific amount of time. He had instructed my tenant on what had to be done. Both the trip charge & the charge for starting the pilot light were extremely reasonable. We handled the transaction over the phone with a credit card & the receipt was emailed to me. Randy, the technician was extremely nice and answered all my questions regarding the age & normal life span of the appliance. I also questioned the life span of electric hot water heaters, which I have in my main residence. I've had a hot water heater flood before. So I wanted to avoid that at both properties. When I thanked him for the prompt response he told me that he had been rerouted to me. His next call had been sent to another technician. That's the perfect way to handle "In Home" scheduling by a repair center. This company receives my highest recommendation. Thank you for making what started as a really bad day not bad at all. I didn't even lose my morning coffee hour(s) because of the conveniences they offered.

1 -- Lost fastener, improper reassembly, higher power bills, and poor follow-through…read more I contracted Philbrick Inc. Heating & Cooling for routine cleaning and maintenance on a system I purchased from them for approximately $8,000, and for which I've paid hundreds more over the years for service. The technician who performed the service lost a manufacturer-specific fastener and reassembled the enclosure improperly. One corner of the cover was left with about a 1/2-inch gap, which allowed a significant amount of cooled air to escape into my attic throughout the hottest part of the summer, increasing my electric bill. I discovered the problem months later while replacing the filter. I called Philbrick the next day and requested they correct their mistake. It took approximately four days to get a technician on site. He confirmed a fastener was indeed missing and attempted to fabricate a substitute. Lacking the right part and skill for that task, he ended up taping the corner of the door--a stopgap that still leaked air. He said he would try to scavenge the correct fastener from an old unit back at their facility and "take care of it." Instead, I was told I owed roughly $100 for this visit, despite the issue originating with their prior service. After multiple calls, I spoke briefly with the owner, who said he would investigate and get back to me. He never did, the service call was in June. About two weeks later when I called for an update, the receptionist told me the charge had been waived and she'd leave a message with he owner, but no one has ever followed up about the missing fastener or the energy loss. Today, I went into the attic myself with a flashlight, mirror, and magnet. In about 30 minutes I located the original fastener inside the unit and repaired the enclosure properly. I should not have had to do this. Based on this experience--poor workmanship, delay in response, an inadequate temporary fix, an attempted charge for their error, and no meaningful follow-through--I cannot recommend Philbrick Inc. Heating & Cooling.