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Top Flight Heating & Air

2.8 (11 reviews)
Open • Open 24 hours

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3 days

Response rate

45%

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Ask the Community - Top Flight Heating & Air

F H Furr - Troubleshooting an HVAC issue.

F H Furr

(42 reviews)

I don't personally use FH Furr, but my mom does, and my parents have been customers since FH Furr…read moretook over the company they previously used for their HVAC services. They have a yearly service contract that includes having a technician inspect both units and make sure everything is in good condition for the winter and summer seasons. The contract also covers emergency service calls during regular business hours, with an additional fee for after-hours calls. Since my dad passed away, FH Furr has been especially good about keeping both my mom and me informed. They contact my mom when service is due and also send me a text or email, so I can stay in the loop. Every technician who has come out to the house has been great. They take pictures of the work they perform, and when they're finished, they go over everything with you, explaining whether anything needs to be repaired or replaced and recommending anything that might help improve the units. If I'm unable to be there during a service visit, they take the time to call me afterward and review the technician's report with me, after first going over everything with my mom. That kind of communication and consideration means a lot to our family. Overall, I would definitely recommend FH Furr in Selbyville. Their technicians have been great, and I appreciate how well they communicate and keep us informed about the condition of the equipment and any recommended work.

Furnace repair. Were here 7 times. Each time was to fix what they messed up the time before…read more Replaced control panel. Took 3 tries to get it right. Didn't put sealant on gas lines. I got very ill from gas in house. After 2 days they put sealant on gas lines. They said everything was fixed. Why they went out and messed with my ac to fix furnace is beyond me. They caused a 3 yr old ac unit to stop working. It had worked perfectly till they touched it. Gave me a price of $332 to $2,700 to fix it. Something they screwed up. They also burned up my thermostat. I have hired another company to fix it at half the lowest price. Never hire this company for any repairs. Besides screwing everything up I could have died from gas exposure. I demand a refund!!

Sobieski Services - Milton - New fan motor installed on upstairs unit in July, 2024

Sobieski Services - Milton

(5 reviews)

Sobieski installed all of the HVAC units in my development and when I had no heat I contacted them…read morein the morning. They could not send a technician until the following day. The technician was friendly and knowledgeable but did not have the thermostat controller board that was needed. He did have a transformer and replaced that and bypassed the controller board to get the heat restored while we waited on the part. The service charge was $89, the transformer was $277 and the controller board was $994. Seemed a little expensive to me and after a little research the controller board is $100 and if ordered with the transformer $130. I did not have them return to install the controller board and instead found another company.

Our upstairs system broke down in May, 2024 (see last review). Since then, the downstairs system…read morehas broken down 3 times. First in August, 2024. They replaced the fan motor on the outdoor unit. Again in January, 2025. They said it was freon leak but never showed us proof. Said they replaced a coil and put in 12 lbs of freon, charging us $1800 after the tech had to come back a second time because he wasn't dressed appropriately for the cold weather. System broke again in early Feb, 2025. They came out said it was the motor that they replaced in August, 2024, and then said they would no longer honor their service warranty because we hadn't had the units serviced, except they had been out to service them every year because they kept breaking down. They wanted to charge around $780 for labor. When they called back they price had risen to almost $900 for the same job. Called another company. Find out that they uinstalled an old used inappropriate motor in August and now wanted to charge us to fix it correctly. Also found out that our system only hold 9.8 lbs of freon so they over charged for us for at least 2 lbs of freon. DO NOT LET THIS COMPANY INTO YOUR HOME!!!

Top Flight Heating & Air - hvac - Updated October 2026

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