TJ Maxx

Shop here periodically for various items. Store is kept clean, atmosphere is pleasant, and the…read moreservice is friendly, and accommodating. Selection of many various items at a most affordable price! Special thank you to: Briana D. Chloe H. For providing excellent customer service! Thank you, William J.

We've been to this Target in Walnut Creek a couple of times and it's fine. We used the free…read morecurbside pickup service once and it worked well. Recently, we returned and my wife was able to find what she was looking for. On a Saturday afternoon, the store was busy, but we were still able to get in and out fast. This is one of the busier Target stores I've been to. I think my sister prefers it to the one in Oakland. It reminds me of our Target at home in Atlanta (Atlantic Station) because it has a garage and you have to take escalators/stairs up to get into the store (however, at this location, if you park outside, there is no need to take the escalators/stairs).

Now racism is encouraged in target.

Pans

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Macy's

3.1(335 reviews)

1.9 mi

It was a hot day in Walnut Creek and I needed some sunscreen. So my friend and I came by Macy's and…read morestarted trying out some products. Browsed in different counters, but brought some products from Clarins, and the sales staff was friendly and patient with us asking her questions. She also gave us some samples to take home to try. Located on Broadway Plz.

I love love love this Macy's…read more My husband and I were shopping last winter for a great Gatsby roaring 20s party. A woman who worked in the men's section, by the name of Perla, helped us. We would not have known how to sort through all of the brands and styles of suits and tuxedos. She listened to what we needed and gave us her expert opinion. We ended up buying what she suggested and also got a very nice Men's winter dress jacket. It's felt like such a blessing that she was there and could help us. Months later, my son was visiting from college and needed a new suit for a wedding. While we were on our way there, I was thinking about her and hoping that she was there. She was at the counter and was able to come and take the time to help us. We found him a new suit, shirt, and a pair of shoes. I'm so impressed by how she was able to cut through all of the noise there and help us find something that worked for our needs. She's very kind and helpful. And I appreciate that She offers her opinions. It felt like having a personal shopper guide us. That matters a lot, especially I think in this day and age because often stores don't have that many people helping on the floor. If I hadn't worked with her before, I would never have known that I could even ask somebody to do what she did. She took the overwhelm out of the shopping experience. I give her five stars! Perla represents something rare and valuable that reflects well on Macy's and I wanted to share my thoughts about my experiences with her. I also felt like nothing about what she suggested was over the top and we actually chose to buy more than she suggested. It didn't feel like she was pushing merchandise on us. I mean, I am the one that went looking for her because of the way that she was with us the first time.

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Nordstrom Broadway Plaza in Walnut Creek

3.5(673 reviews)

1.8 mi

I visited the jewelry department here. Was assisted by "Arzo". She provided excellent customer…read moreservice, and was very instrumental in helping me make a decision regarding my purchase. Thank you very much Arzo! Regards, William K.

Nordstrom itself is still a great place to shop. This review is really for the free styling…read moreservice they offer. I was in need of a professional wardrobe after working from home the last few years. I set up an appointment with a stylist online and she called to ask what I was looking for, my sizes, color preferences etc. I was very specific- I needed an interview suit for my conservative industry, as well as day to day office pieces and shoes. I also said I was open to jewelry (costume - Nordstrom is one of the best stores for costume jewelry that is still high quality IMO). We set an appt and I cane in and she had reserved a large fitting room and had it filled with suits and separates. Everything in row sizes (I'm a 4 or a 6 based on the designer). Nice job of bringing in both high end and more reasonable prices. No shoes, no jewelry, no outfit suggestions. That was the "style" part I really wanted. Basically for a free service it's a nice time saver to have clothes pulled and ready for you to try on. But that's it. I was prepared to spend a lot of money because I hadn't shopped much in a long time and I ended up with a single suit, a blouse, and a random t shirt I later texted the same stylist to ask if she could pull some options for an upcoming wedding I had to go to. Never heard back.

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Broadway Plaza

3.7(242 reviews)

1.9 mi

While there's no longer music that plays in the morning and the main street is now closed to…read moretraffic, Broadway Plaza is still one of my favorite places to be in Walnut Creek. There's a good mix of restaurants, clothing, and jewelry shops, most of which are high quality brands and the mall constantly stays fresh and vibrant although I do wish they had more restrooms outside of the ones below Industrious. Some weekends they have a maker fare or live music, but most of the time the fountain is just central to the comfortable seating area, that during the winter gets some decor for the holidays. All in all, I really do love this area and still find myself coming back year after year.

This review is ONLY about the changes to the way you pay for parking…read more The new parking app makes me never want to shop at Broadway Plaza ever again, and I've been shopping there since I was a girl in the 80s. There was a period of time when I probably shopped at Broadway Plaza 1-2 times PER MONTH (now I'm stuck paying off my credit cards but that's my own fault and a separate issue). What was wrong with the old system? It worked just fine. But now you have to download an app to get out of the parking garage, EVEN IF you were there for less than the three hours of courtesy parking. It's absolutely insane. And even worse, there's NO cell reception in the garage (at least with AT&T) so you can't download the app without returning to the open air mall. Maybe that's why they changed things up? So that for people who haven't been to Broadway Plaza since before the app was rolled out, they might be able to charge for more time? It's unbelievable. And... you have to enter a bunch of personal information. Why do I need to download an app to pay for parking after I've already shopped at the mall, potentially pushing one of the tenants over their percentage rent breakpoint? It's outrageous. I don't mind having the ParkMobile app for parking because it allows me to park on many different cities' streets with little to no hassle. So I'm not anti-parking app. I am anti-Metropolis parking app. At least before, you got a time-stamped ticket so you knew exactly when to leave if you wanted to avoid paying. Now you have to remember to check the precise time you entered the garage, assuming it's even time-stamping accurately. And how do you know precisely where it time-stamps you? Macerich, do better. Relegate this parking situation to the annals of retail hell. Thank you for your consideration. [curtsy]

Shoppers and cars move along a tree-lined street between Zara and L'Occitane at Broadway Plaza.

Shoppers gather near L'Occitane and Ray-Ban along an outdoor walkway at Broadway Plaza.

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Shoppers cross a lively street outside lululemon at Broadway Plaza.

McCaulou's

2.4(64 reviews)

0.8 mi

Love this store! I can always find great gifts and clothes for me! Love the men's clothes as well.read more

I'd give one star because of their rude manager and antiquated return policy, but I'll add one star…read moreback because they are convienent when I'm in a pinch and need something last minute and don't feel like going downtown. My issue is their outdated "store policy" to not credit back your purchase through Apple Pay if you don't have a receipt when you made the original purchase through Apple Pay and can pull up the digital receipt through my bank. (Husband threw the receipt away). When I resisted them giving me store credit the manager rudely tried to tell me "Nordstrom has the same return policy." No ma'am, they absolutely do not have the same return policy. They return via Apple Pay without receipts. So, this negative review is because I bring their clothes back unworn and within two weeks of purchase, yet they are essentially steeling my money by making me come back and buy more items I don't want. Not a fan of the poor customer service or the outdated policy and unfortunately it will keep me from shopping there in the future when I have so many other choices.

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Ross Dress for Less

2.4(133 reviews)

2.0 mi

•$

This Ross location is one of my favorite in the area. I try not to visit during lunch or dinner…read morehours because the parking lot is full from all the other restaurants in the area. One of my favorite things about this Ross location is that it's cleaner and more organized than the other Ross locations. Also, it is located in Walnut Creek, which means that the tax rate is less than the neighboring cities which makes your good deals even more affordable! The buyers at this location, have a better eye than some of the other locations and you're able to find really good deal sometimes on really nice items.

Lots of toys and pet items…read more In a slower strip mall that is more quiet which might be a plus. Store floor could use a little mop action but other than that friendly people work here. Probably the best place to buy rugs for low price. I ran my hand through them and thought about how my pig pig would have loved them.

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Made in VN

Anthropologie

3.2(185 reviews)

1.9 mi

We had fun shopping here. Came by and browse around the store. This store smells amazing by the…read moreway. We used to have an Anthropologie in San Francisco, but since we don't have one anymore, this store here really satisfies my needs. Haha. There's a wedding salon on the second floor. Do people buy furniture here? Some pieces are really cute but pricey. I love all the decor. Located on S. Main St. and Olympic Blvd.

The store is poorly managed. They are very diligent and rude to customers. They don't have the…read moreparking times posted. Don't know what time they're closing, and they turn off the elevator and make you walk around to get in your car even though they're standing there with the key because they're afraid people will come up the elevator. Ridiculous The prices are incorrectly marked on clearance items. It'll say $20 or it's actually four dollars. They don't put out all their products you have to ask them for things and then they go in the back and get it and hand it to you without a hanger or anything. The prices are ridiculous and you can go on Poshmark and get the same items for a fraction of the cost.

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TJ Maxx

4.0(130 reviews)

6.3 mi

I came here to return an item that I bought since today was the last day for me to return and this…read morewas a location nearby where I was coming from. I was greeted by the door with a hello. There was a long line at the cashier, but I didn't wait too long; maybe about 10 minutes. Service was fine. Once I returned my item, I was able to take off right away. I didn't have time to browse. Next time.

If I could give 0 stars, I would. I have been shopping at this TJ Maxx for years, and their…read moreselection is pretty good. That's not the problem, though. The problem is that they have a manager (or at least that's what she claims to be) who doesn't know how to speak to customers and has even assaulted a customer. I can't believe they would have someone like that working there. Now I'm afraid to go back and have to be around her. I hope they do better

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Nordstrom Rack

2.9(185 reviews)

4.0 mi

I'm not sure if y'all have a new manager or what's going on here but this was the cleanest most…read moreorganized I've ever seen the store when I visited today. As someone who has worked in retail for longer than I'd like to admit, the racks were sized someone had taken the time to wax all of them which makes sorting through all of the clothing, so much easier, and the amount of people helping to ensure the line was being managed was definitely appreciated. Unfortunately, I didn't find as many clothes as I had wanted to because I found the selection not so great, but I will say that your organization and service standards are greatly improved from previous visits at this location.

Very disappointed with my experience at Nordstrom Rack…read more I purchased a shirt for my daughter just two days ago, and when she tried it on at home, it didn't fit and was also extremely see-through. I went back to the store hoping to either return it or at least exchange it for something that would work. The cashier was actually very nice and tried to be helpful. She asked her manager about the return, but unfortunately, the manager was very blunt and came across as rude when explaining that because it was Labor Day weekend, they were not accepting returns for red tags. I understand that stores have policies, but not allowing a return or even an exchange on an item purchased just two days earlier because of a holiday-weekend policy doesn't make much sense to me. I would have appreciated a little more understanding and better customer service from management. I have always associated the Nordstrom name with good customer service, so this experience was especially disappointing. Unfortunately, I won't be returning to this Nordstrom Rack.

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Marshalls

3.0(115 reviews)

2.1 mi

i came to get some gifts for valentines, but i did end up getting this beautiful glasses coffee…read morecup. value was amazing, and it was slightly busy for a weekday too thx, marshalls

Bargain Hunting Day at Marshalls - Episode 3, the Final Episode!…read more This was our final Marshalls stop of the day--and let me tell you, it couldn't have come soon enough for me. (If you've read my last two Marshalls stores reviews on this day, you'll know my supporting enthusiasm for bargain hunting had reached its limit! :-) That said, even in my bargain-fatigued state, I could see why my significant other was excited about this one. According to her, this Pleasant Hill location had the best selection of the day--and judging by the crowd, plenty of others agreed. It was the busiest of the three stores we visited, and while that meant things were a bit scattered (thanks to customers leaving items everywhere), the merchandise itself was impressive. I spotted a lot of familiar brand names on everything from shoes to clothes to home goods. This store seems like a solid place to find quality items without paying full price. While she was happily exploring, I hung out near the entrance and ended up chatting with a couple of staff members. Even though they were clearly busy, they were still answering questions and helping customers with genuine smiles. It was actually kind of fun to watch. We wrapped up our day with a few more great finds. She was happy--and that's a win in my book.

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Den R.

1 year ago

Why do the old ladies who work here act entitled and hurry you out? Is it because you're only working for minimum wage at TJMAXX in WC? Sounds like a you problem, not your customers. read more

Christina S.

4 years ago

One of my favorite places to shop. They definitely get way too much of my money I can never leave without at least one item.

Leo D.

6 years ago

Great store, great location, and great staff. I'll be back soon!

TJ Maxx - deptstores - Updated October 2026

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Excellent customer service with great deals on almost everything from shirts to pants to jackets…read moreyou name it! Store Itself: Very neat and tidy with employees folding and helping customers. Ample selection of both men, women, and children's clothing. All with many discounts up to 50 percent off on some items. Service: Kind of helpful employees, but always tries to push there rewards programs on shoppers which is annoying and kind of tacky. When checking out you have to type in a phone number and sort which is just wrong, as many just want to buy items and leave. So that needs to be fixed. Overall: A neat and tidy store with many helpful employees with great deals and discounts.

Absolutely lovely store. Of course it was "Black Friday" so the store was packed. But it was clean…read moreand easy to navigate. We were able to ask a staff member for help to find the baby clothes and we were lead right to it. The line was long, but not chaotic, and our cashiers were kind and making small jokes to make the experience better.

Grocery Outlet

3.3

(177 reviews)

•$

Have to say that I like Grocery Outlet stores in general. Due to the great variety of products, and…read morecontinuous new products additions, making me, personally, enjoy the shopping experience, feeling like on a treasure hunt, and always going home with amazing finds. However, this specific location, is so much more special to me, because of the kind, always willing to help, smiling staff. And it starts with the owner, and continues with each member of their team. Just wanted to share my admiration to this team, and the wonderful work they are doing in keeping the store packed with great deals, clean aisles, fast checkout, as well as always remembering to be kind, opened to conversation and seeking to bring a smile to us by caring about the customers' experience.

I continue to find all kinds of hidden gems at Grocery Outlet! I stopped by the one on Willow Pass…read moreRoad yesterday and found this delicious Australian sweet called Violet Crumble, which is basically Chocolate Coated Honeycomb. What makes it special is that the honeycomb has a slight burnt flavor that helps balance out the sweetness. It adds just a touch of bitterness in a really pleasant way. It's incredibly delicious, and I have never seen this in other grocery stores. If I go back to the store, I'm definitely going to grab a few more before they sell out. Products at Grocery Outlet usually don't stick around for long, so when you find something you like, it's best to stock up while it's still available. While my overall shopping experience was pleasant, this is the second time I've encountered rude staff at the checkout. And I don't seem to have this issue at any other Grocery Outlet location, only this one. During my visit yesterday, the cashier scanned my items and then carelessly tossed them toward the end of the counter. A few of them nearly fell onto the floor, and I had to catch them before they did. I even said, "Jeez," hoping they'd realize what happened, but although they heard me, they didn't seem to care at all. It's disappointing because the store itself is great, but interactions like this definitely take away from the overall experience.

Costco Wholesale

3.1

(627 reviews)

We were in the neighborhood, and I needed to fill up my car's tank. My wife also wanted to return…read moretwo pairs of pants she had bought that didn't fit right, and I was looking for a shirt I had seen at our local Costco, but they didn't have it in my size. So, after getting gas, we decided to check out the warehouse. As it turned out, this is one of the better Costco locations I've visited. It seemed bigger than our San Francisco location, and I found the shelves and merchandise to be well organized. I quickly found the shirt I wanted in the right size, and while my wife was doing her thing, I walked around and browsed the aisles. Although I wasn't looking for shoes, I came across a pair of Ben Sherman sneakers on sale. The reduced price was so good that I couldn't resist. I tried them on; they fit, and I ended up buying them!

I went to grab something from Costco,I had my small service dog with me (Yorkie,inside his little…read morestroller at all times) ,when I was in line my dog started barking because he was alerting me about me having an episode (medical condition), immediately was approached by "manager" Esteban,in a very rude, disrespectful way telling me that I need to leave right now,I told him that my dog was a service dog,he shouted,I am the manager! And you need to leave right now!!he didn't even let him explain about my health issues. I ended up having an episode just right outside,I felt discriminated and humiliated by this person. As far as I'm concerned service dogs are allowed anywhere being support for medical conditions,tomorrow I'm contacting corporate and thinking about a sue against place and mostly against this unprofessional and disrespectful "Manager" Esteban P.s he stated : service dogs don't bark,of course they will sir,they do when alert you about your medical condition I didn't say nothing at the moment just left because I didn't want any problems.

Carter's Babies & Kids

4.0

(40 reviews)

Great store with cute kids clothes and good prices.staff was friendly and helpful. Always a nice…read moreshopping experience thank you

Since becoming a mom...this is my favorite place to shop for my kids clothes. Great selection,…read moresuper organized and the staff is always friendly! Great sales too!

Hollister

3.2

(30 reviews)

Today I came and looked at the perfumes. The girl working in the front desk named Maddie had…read moreexcellent customer service. She was extremely helpful and she knew the perfumes very well. Her and I had a really good laugh and she helped me fill out ease while shopping. Keep doing you, Maddie! You're a hard worker !

I visit this store almost on a weekly basis to pick up my niece, so thought I could give it a…read morereview. It's located on the upper floor, right behind the elevator so the location is very convenient. Collection and style: a few years ago, it was a great choice, but now the items look too similar and are too expensive, especially when there is Uniqlo in the same mall where you can find much higher quality clothes for a more affordable price. Services: The store itself is clean and well-kept, and the employees are nice. I notice a lot of students working part-time throughout the summer, so they may have missed or misunderstood your question. As long as they're willing to check and get back to us, I'm fine with that. I only go here if I can't find what I'm searching for elsewhere, and that's generally jeans. One thing to keep in mind: Don't use curbside pickup (or at least right now). Their system does not handle it very well. I used it once and had to walk to the store after waiting 30 minutes for a curbside, so I know how slow their system is. No one called to let me know that they missed the order when it appeared on the system.

Madewell

3.5

(24 reviews)

The two times I've been here, the employees have been more than happy to help me, which I have been…read moresooo thankful for. My first visit was when I was in need of shoes to wear for an interview a girl helped me choose the shoe and the color. Today I was in need of basically my first pair of jeans if you can believe it. I was helped by a girl named Lizzy, I believe her name was, as I was told at the register when I asked. She asked if I needed help and she offered to pick out some straight leg jeans in my size. I ended up leaving with a pair of jeans that fit me perfectly thanks to her suggestions and feedback! It was about $138 at the register, which is a little steep for one pair, but I'll happily pay the price for a pair of jeans that fit me perfectly in the waist, fit my 5'1" frame, and feel soft and comfortable and not scratchy at all. I got the 90's Straight in a 25P. (Thank god they have petite lengths!!!) Super happy with my purchase thanks to Lizzy and will be back for another pair eventually :)

I've heard great things about Madewell jeans, but I've been hesitant to try them due to the price…read more I am one year postpartum and decided to finally invest in a good pair of jeans! When I entered the store, I was immediately greeted. I told Lea, a stylist there, that it was my first time in a Madewell store. I let her know what I was looking for. She was extremely patient and knowledgeable, helping me find my size, the jeans that fit me best, etc. as well as a top and a few accessories. I wasn't even looking for a shirt, but she was such a great stylist, she convinced me! If you are looking for a fantastic experience and help finding the right outfit for you, ask for Lea!

Athleta

3.7

(60 reviews)