I haven't been to a TJ Maxx in years, but I recently heard they often carry seconds of Le Creuset and because I was in the area I figured I'd stop by. From what I saw, TJ Maxx gave off vibes of a more organized Ross, although their items did feel slightly higher quality - especially with the amazing (early) Halloween decor. Like most Ross-type resell stores there was no service and some of the shelves were jumbled but the aisles of this location were fairly clean. Unfortunately I didn't see any of the Le Creuset housewares I was looking for, but the prices did seem on par with a Ross so I could see myself coming back. read more

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This TJMaxx was clean, with full racks. The cashiers were friendly and helpful. The selection of items was something I wasn't used to...soooo many cute clothes!! The prices were a bit higher than what I expected but i still bought them lol. Don't forget your snacks on the way out!! read more

TJ Maxx - Department Stores Near Me - Walnut Creek, California

This is a smaller TJ Maxx store, but many selections still. I came in around 1pm, it is pretty crowded. Lots people waiting in the cashier line. I waited for about 10 minutes before paying. I end up getting a sweater, jacket, and a cashmere sweater. Great value. I love shopping at TJ Maxx at a variety of locations. read more

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I want to give a special shoutout and extra gratitude to the worker Greg B. He gave me the upmost service and went above and beyond. If it weren't for him I would've left tjmaxx with a meh experience and instead I left with an even bigger smile on my face and good vibes!!! Greg B I'll forever appreciate you and wish you well + a raise!!!!! read more

This is a good location. There is plenty of clothing, but it takes a while to check out since there is not enough cashiers around

Just shopped here today and got some amazing things at fantastic prices! Randy helped me at the jewelry counter and was so great I purchased more than expected. Store is loaded with wonderful holiday items! read more

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It seems like this store is always understaffed at the cash register. There's always long waits in line and the store is hot. I don't think they turn on their AC or have it set too high. Sometimes I walk in and walk out because of this. I enjoy shopping at TJ MAXX, but will pass at this location in Walnut Creek. I prefer going to the one in Clayton Road in Concord. They have great customer service and cooler inside. read more

Great stuff, orderly and nice staff! Overall a pleasant shopping experience. Easy parking too.

I had the worst experience ever returning something at TJ Maxx, Ignacio. Less than a month ago--exactly 25 days--I bought a kitchen can opener for eight dollars, and the thing broke after one week. So today I went to return it along with a small All-Clad pot, and of course I had my 3-year-old with me. I got there right when they opened, receipt in hand. The lady who helped me scanned it and then told me I couldn't return the can opener because I didn't have the packaging--like seriously, who keeps the packaging for a can opener? Then she said she couldn't take the pot because the TJ Maxx sticker wasn't visible. It was wet, but you could totally tell it was from there. I even told her it was the $19.99 All-Clad because that brand is expensive. She called a guy over, he checked, and he gave me a big fat NO. No refund, no money, no store credit. They called the manager--the one who's always there--and she finally said okay, store credit. But when she went to get the receipt, suddenly I "couldn't find it," even though the first lady had already scanned it. At that point I just left the can opener so they could throw it in the trash themselves, and I walked out with my pot. In all of that mess, I cut my finger on the can opener and not one person bothered to ask if I needed anything until I was literally walking out the door. That's when they magically found the receipt. Honestly, I'm done shopping there. They acted like they were doing me a favor. Well, joke's on them--now they can pay to get rid of the garbage they sell. Lesson learned. My mistake was buying from a store where you're basically paying to take out the trash they collect from companies--stuff that didn't sell, is questionable, or is basically expired. Never again. From now on I'll just order from Amazon or buy directly. read more

TJ Maxx - Cut with the open can inside the store - Department Stores Near Me - Walnut Creek, California

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This store never have enough cashiers. The line is constantly going out near the door. Worst is they seem to careless.

The selection is not that great compared to other TJ Maxx locations but what really got me was the rude staff. The woman at the checkout was rude when I politely turned the offer of the credit card. Seriously I just said no thank you. Learn some manners and basic pleasantries. read more

Every time I go into this location I feel like they're watching and following me. There's always someone fake cleaning up or close by. I like TJ but I don't like discrimination. Do better. read more

WoRST customer service. Their management team should be ashamed of themselves. I understand retail is HARD. It's thankless snd often times grunt work. But man oh man I cannot express how disappointed this last experience was. My elderly mother who shops here monthly went in to return a pair of UNWORN pants. She waited in line for almost 20 mins, when the lady in front of her asked an associate If there was any way to open up a register, she snapped at her saying "can't help if people.call put sick, ur welcome to fill out an application " THE AUDACITY!! Condescending and rude comes to mind. Once my Mother got to the register, the associate said "this is dirty, u can't return this". Mom.said it's unworn, I literally kept it in the bag and brought back within 2 days of purchase. Then the manager (slightly.older, glasses datk hair) by, and had the nerve to say "you are trying to return a dirty worn pair of pants, you probably judt dont want them anymore, scoffed something under her breath, and said well do ot THIS time". When I tll u how appaled I was at this behavior.... My Mom has no filter...she snapped right back,, stating this will be the last time she shops at this location. I know they don't care but I urge TJmaxx to do better with their leadership hiring. Not.to mention the store is a complete disaster. Castro Valley TJs is WAY more organized and stocked . read more

The lack of cashiers here is deplorable, especially at rush hour when people need to get home. Selection is awesome and you might get to buy something if you can ever make it to the end of the register waiting line. And for God's sake, can't this company stop asking if I want a credit card? It takes twice as long because of it and I think they've asked everyone on the planet by now. read more

So rude, went in today for a pack of PRESS ON nails and had a situation with my card at checkout and the coordinator came and told me "see dont be playing these games" and the manager came and gave me a refund, i got my refund and left the nails there wasn't gonna spend my money there atp. Super unprofessional and i will be taking the to corporate thank ya. read more

Great place for shopping and dining close to the Heather Farm Parks and Recreation! Highly recommend supporting the local community and businesses read more

TJ Maxx - Department Stores Near Me - Walnut Creek, California

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Very busy store. It appears that everyone that enters buys someone. They have a great selection of sweaters, but a slim variety of dresses. I was on a quest for a sweater and found several I liked. I settled on one and then got in line. The line was very long. I spent as much time in line than I did shopping. I was surprised that everyone was so causal. No one complained or looked impatient. Maybe it's like this is how it's all the time. This was my 2nd time in the store and my 1st purchase. I had time so it wasn't an issue, but this isn't an in and out store. It is good to see they have good business. read more

The sunglasses & accessories are a decent price but I had a difficult time finding anything else. The cashier was really friendly even though it was a pretty busy morning. Hopefully they can get a better selection of items. read more

I enjoyed my trip here and the staff are usually very polite and helpful. I was made a bit uncomfortable towards the end of my shop when a manager by the name of Stephanie started talking to one of the other workers there. I say talking but she was actually shouting across the store things like "What did I tell you earlier?" And "Nope, Nope, that's not right" and was just generally being incredibly demeaning and rude. I don't honestly care if she was doing something in a way Stephanie didn't like, there are a million kinder ways to say it without so much disrespect. She was interrupting the other staff member who was literally just doing her job. Just not a great look in general. read more

2 cashiers tied up on longgggg return , they should have a dedicated cashier for returns

Well organized, clean store and the customer service at the cashier was good. It was a pleasant experience shopping at this TJ Maxx location. We weren't able to find all the things that we wanted to get because they didn't carry some of those things, but overall it was still a nice and pleasant shopping experience. I love the range of product types that they carry - from clothing to even food items. I found these super soft blankets for pets that I almost bought - they were so cute. Too bad the design was cats while I was thinking about wanting one for our dog. read more

TJ Maxx - Super soft blankets for your pets. - Department Stores Near Me - Walnut Creek, California

This Tj Maxx is the worst in the east bay. Very small inventory and untrained staff. There was a long line, with one young guy checking people out- I asked a woman behind the counter if she was open ( light was on) She said no, I'm the manager. And she walked away- with many people waiting. I saw her put a couple items away. This is why shopping at stores like Tjmaxx, Ross, etc, is annoying. read more

This is a nice big TJ Maxx with lots of things to look through! The clothing section is pretty big and actually has stuff to rummage through. read more

TJ Maxx - Department Stores Near Me - Walnut Creek, California

Honestly I really enjoy coming here but I feel like half the time it's super messy and there is a ton of things everywhere. It also kind of feels like there is just always the same things and nothing new gets put on the shelves. Prices are good , selection is just okay and customer service is usually nice. Although I really hate when they always try to push their credit card on you. I understand it's their job, but it's really annoying. read more

Our local TJ Max is a three minute trip from home for me. My ring, stop shop; place to shop for jewelry where I can find silver and gold or a proper wardrobe for committee meetings and job interviews. The employees in one way or another help me achieve my goal to let each person be themself. I appreciate "Randy" in the jewelry department knowing me and has a fun sense of humor and treated me like family. It's clear he works double shifts and needs to be promoted to a management position since he's been so dedicated to serving customers needs or customer satisfaction. Randy makes customers feel like buying necklaces and not spending too much if you feel like you're alone. Randy knew I couldn't turn down my purchase in men's jewelry- Thank you so much Randy for showing that you care. He's man enough to be a man about promoting space around me while gazing awhile at men's necklaces that stay with us forever-- The last time I bought a new necklace I gave it away. My friend from Portland, Oregon. I also applied for a job and interviewed at the SIERRA store near Janzen Beach and Vancouver, Washington. Looking forward for another job interview soon in San Francisco at Unlimited Biking read more

I never knew this store excited at this location. I was on a hunt for an item so I decided to make a TJMAXX day and hit up every store that was driving distance from where I live. Love where this store is located - nestled in a shopping plaza. Love this store - friendly associates who greets you with a warm smile and offers and ask if you need any help. This store is clean and organized and has so many hidden gems. I didn't find what I was looking for which tells me that a lot of peeps probably shop here and swoop up the good stuff. Nonetheless, it will be on my radar when I'm trying to track down items. read more

Im a frequent Tj Maxx shopper and decided to visit a store out of my area. This was the worst Tj Maxx ive ever visited. Came in late afternoon and the line was super long with only two cashiers. Numerous people were complaining to a lady who looked like the manager and she just said sorry we can't keep people hostage to work here. Poor attitude! She should have jumped in and opened a register to help the two others. Store definitely can use improvement. read more

Return policy is terrible and prices are now super high. Just doesn't make sense to shop here anymore. Better deals at amazon. Selection is getting bad now too. This location especially is really bad. Service always comes with attitude... read more

This is a favorite shopping stop The store is always clean Lots of great merchandise Best of all the staff Helped me find my missing purse Reached out as soon as it was found Manager and staff are the best Great customer service read more

Very rude asian cashier. No respect for customers . Raised her voice and walked away while I was talking. She said they do not accept returns after 30 days. I came to return a coat hanger that I no longer needed. I forgot that I even bought it more than 30 days ago. I never had any issues with returns. TJ maxx and Marshalls will always give me store credits for returns after 30 days. maybe this is a new policy that she could have explained to me in a more professional way. read more

5 STARS in Covid-19 times ... this particular TJ Maxx seems to have used the times of Covid-19 store closure(s) as an opportunity for improvement. Ever since this store opened back up, I've actually noticed a remarkable difference. The staff is upbeat, engaged, and attentive; they're polite and seemingly positive at ALL times. I generally never need to seek out an associate for help - they wind up asking me if I need help with anything before I spend even a second scanning the aisles for help! The sales associates - at least each and EVERY one with whom I have come into contact .... (which is at least a 1-2x/week experience) - is the quintessence of how a sales associate should be. It's evident that the employees take pride in their work - how the store looks, how customers are treated, etc. I'm actually beyond impressed with this store - beyond the employees, hello amazing selection of everything you could ever imagine and/or need. Excellent beauty selection and home decor too. read more

TJ Maxx - Just a few of my fav beauty finds at TJ Maxx! - Department Stores Near Me - Walnut Creek, California

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Located in Ygnacio Plaza, between Mountain Mike's Pizza and Peet's Coffee & Tea, this store that opened in 2017 has friendly and hard-working sales associates providing great customer service and keeping the shelves and racks well stocked. There is a good selection of items, from clothing to home goods to accessories, which is why they are especially busy during the holiday season. It's easier to find more items the earlier you shop! Purchases and returns are simple, as are gift card transactions. During pandemic protocols, the greeter would count out the number of people entering and exiting the store, customers would social distance while wearing masks, and masked employees would sanitize the cash wrap and carts before and after use. It's always possible to find parking in the large shopping center lot and there are several ADA parking spots near the store entrance as well. read more

Definitely recommended store, the staff is nice and courteous. Recently the store has quality products at a very affordable price.

A little history....I've seen Ygnacio Valley Plaza change over the years. There was both a drug store and a supermarket in the plaza for many years which was great for the local neighborhood. When the plaza lost both, the plaza was dormant for a long time. Along came Sports Basement in the old Alberston's spot. And then Fresh & Easy supermarket took over the old drug store location. Unfortunately, Fresh & Easy left and the plaza was left again missing a major retailer. There was a lot of speculation what would become of the space. Then it was revealed to be TJ Maxx which was quite a commotion among the neighbors who had some very strong opinions about this. How would it change the plaza? Would the plaza get too crowded? Would there be enough parking? So, now the store has finally opened! I went to the grand opening on Sunday, November 19, 2017 which was a lot of fun. They held a ribbon cutting ceremony, handed out free reusable shopping bags, and hid gift cards around the store. The store itself is frighteningly small! I was familiar with the space, but when you're inside and walk around, you realize it's missing a lot of product. The clothes section is SUPER small -- it's just a few racks, so you aren't likely to go clothes shopping here. There are fitting rooms though. There's a home department for comforters, candles, etc, and a surprisingly decent beauty section. We recently picked up a frying pan from here. Overall, it's nice to have a retailer back in the plaza. Yes, parking does seem to be impacted but it's a new store and it's holiday-shopping season. I'm sure it will subside in the new year. Also, I hate to jinx it, but I'm just not sure if there will be enough traffic for the store once the newness wears off. Welcome to the neighborhood TJ Maxx! read more

TJ Maxx - Gotta have the BIG scissors to cut the ribbon! - Department Stores Near Me - Walnut Creek, California

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Service is horrible !! I've been in line way to long !! 6 people standing behind the cash wrap only 2 ringing customers!!!

This is a great TJ MAXX with a crazy amount of inventory with crazy deals, love the friendly and welcoming staff ready to help in many ways!!!! Let go for a hunt because at this T.J.Maxx you will find so many goodies!!!!! read more

The manager is rude and unhelpful. I asked a her a question about what she thought of the long line and the one cashier. She quote " let me contain myself". Without apology she responded in a long suffering sigh that people called in sick. Her lack of managerial skills not withstanding, her lack of customer service was sub par. You shop for 5 minutes and stand in line for an hour. read more

I usually love coming here. Proximity is great and store is usually clean and straightforward. Everything was fine until I got to check out. The girl working there just looked disgusted by me and my dog, who was 10/10 minding her own business. The cashier didn't want to touch the stuff we had - kind of attitude. We often bring our dog to shop with us here. She keeps to herself and is friendly. The cashier just seemed over it and gave off a very negative energy towards us. Like she didn't even offer to take the one dress I had on a hanger. I ended up taking it off myself and handed it to her awkwardly. I know staffing is hard these days but that attitude just aint it. read more

TJMaxx was a refreshing sight. they are occupying the long vacated space of Fresh & Easy Market. the outside footage looked Yuge. insides not so much. didn't see much in men's department. lots more cashier's. edibles and various audio accessories. eats: popcorners, 5 oz. (1.49) "popped corn chip" -sllightly healthier than potato chips -dollar tree has it for $1, 3 oz. size. take outs: -snacks here not as high end as Ross.... -parking availability ok today. read more

I went into TJ Maxx to do a return. When it was my turn at the register, I was pleasantly greeted by Trevor. He introduced himself to me. I said I had a return. He looked at the receipt and said I was over the time for the return and said he will give me a store gift card. I said that will be fine. I have not had customer service like this in a very long time. Trevor was professional with the way he spoke and dressed. Trevor was not only professional with me, he was professional with all the the customers that was in his line. And for Trevor's costumer service I will give TJ Maxx 5 Stars. read more