It's okay. Just like every other store in the brand. Crowded, congested and the lines are super long. I went in to go buy a gift card and that's it. I couldn't wait to get out. Parking at that shopping center is like the Hunger Games, so have fun with that! read more

It was just okay coming here, it wasn't really worth the trip due to how congested it was, the lines were too long, not enough cashiers. It reminds me of some Burlington's that are not staffed well, it just sucks as the shopper when you are on a time crunch. The selection wasn't that great the day I went, maybe it was that time of the week where inventory didn't come in yet. The clothing wasn't really up to standard. Maybe next time, but I'll probably try a different one. read more

Great Finds for Beauty and Skincare TJ Maxx in Allen is a solid spot if you're willing to browse, especially for beauty finds. I've found some great perfumes and skincare products here at really good prices, which makes it worth stopping in regularly. The store is generally clean and reasonably organized, though like most TJ Maxx locations, inventory can be hit or miss depending on the day. Beauty selection in particular tends to rotate often, so it's worth taking your time and checking back. Staff are polite, and checkout usually moves efficiently even when the store is busy. Overall, a dependable location with occasional standout finds--especially if you're shopping for fragrance or skincare on a budget. read more

Dark, crowded. Not organized. Rude workers not saying excuse me coming out of the break room. Worst one I've been to

TJ Maxx remains one of my favorite stores to browse. So many and varied items. It's like a treasure hunt. I love to browser and see what I discover. It's astonishing the deals I find. read more

Hey TJ Maxx... Everytime I attempt to shop at this location the lines are extremely long!! PLEASE HIRE MORE CASHIERS or offer incentives if people have a long wait... The lines during a weekday is 50+ people long and moving very slowly as there are usually only 1-2 cashiers working ‍ read more

Terrible customer service. Asked me if I spoke English. Called me rude. Never going back again. 시발 시발

Very RUDE manager, JUDY, at this store on a power trip and disrespectful. She STALKED me and HARRASSED me when I walked out the door. I went to this store yesterday afternoon to exchange a sweater I got as a gift from my daughter for a smaller size at a higher price but the clerk at no.2 said I have to go find one with the ticket price to know how much it was. I could not find the exact the same color but I found the same brand on clearance for $19.99 and my daughter paid around $30.00 with tax. When I went to take it to the clerk from #2 with the turban wrap, she said she was going on break and that I have to come back and form the line again when I find one with the price. When I got to the front again that clerk was still not back. The clerk I got this time was a guy and he had no idea of what to do and called the manager right away. I was going to buy a different sweater and pay the difference but the Manager that came up, Judy was very rude and not nice at all. She asked if my daughter had the receipt or email receipt, so I called my daughter and she said she no longer has the receipt and she doesn't do email receipts because they clutter her emails. I don't know what the problem was the sweater I brought back was too big and still brand new and unworn plus I was just going to pay the difference. The Manager Judy said we can make exceptions sometimes but that's our Poll-a-see, with a heavy accent for Policy, and would not let me trade it., and said "No" to exchanging it then sarcastically said "Have a nice day". I told her how can I have a nice day with the way you treated me here and made me get in your long line twice when the other clerk told me I could exchange it if I find another sweater with the price. It seemed that not all the clerks are trained the same or know their policies, but now the manager is saying no, and her female minion next to her butted in and started telling me she's the manager whatever she says when I was talking to the manager not her. I told the manager I was going to write a review about the rude way she treated me and that 200 people will probably read it my review and after that she kept watching me as I was going out the door and to my car. I was parked in the handicapped and I noticed that she also went out the door with her phone in her ear pacing up and down the sidewalk watching me and talking to someone. I guess she was trying to act important and on her power trip, like if she had her eyes on a shoplifter when the sweater was gifted to me. Oh and they have security clamps on everything, so what was she trying to prove. I drove past her I told her to stop stalking me and stop harassing me, then she yelled. you need to take your medicine. I shouted back, I don't need medicine, then again she yelled, you need to take your medicine. That's crazy maybe, she needed her medicine and depends on it and is accusing me. I don't take mood stimulants or psychotics if that's what she was referring to. I know all about those drugs. CPhT fill prescriptions we know what they're for and all the side effects. I don't know what was wrong with her. I can't believe she came outside the store to harass me like that. I honestly think she wishes i would have stolen the sweater so she can be praised and rewarded for following me out the door. I don't steal and that would be stupid to steal a cheap article from a store I never shop at, that's a foolish thing to do just to end up going to jail. I have important State and County jobs even worked as a Certified Pharmacy Technician my record is clean and has always been clean all my life. The Manager, Judy is obviously on a power trip and she's barking up the wrong tree. If she wants to stalk customers and chase them out the door she should go work at a prison. She never even once said sorry. She doesn't know how to be polite and treat a customer with respect. She acted sarcastic and rude. I don't recommend this store with this kind of service and kooky management. You're better off shopping someplace else. Even Walmart treats you better. read more

Awful customer service! So disappointed. Lori the manager is not professional and she is very rude. She disrespect customers and other employee with her bad attitude . read more

T J Maxx is also the Home Goods store and I think it's part of Marshall's. I could be wrong, but who cares! The stuff they sell is great! It's like Big Lots on steroids! I enjoy shopping here. I find the best clothes and varies other stuff here! I especially like the children's section since kids grow so fast. The selection is fairly good and the price is even better. This particular store tries really hard to stay organized and clean. I've been here multiple times and some of the shoppers are simply rude people. This becomes even more evident when you wait 20 plus minutes to check out. Specific types of patrons will have family members wait at the check out till they are done shopping. It's almost like the lines need to be policed! One of these days someone's going to have "line" rage. (Not me!) I just bitch about it. 2018/29 read more

Woohoo!! This location is as good as it gets. I'm a huge TJ Maxx fan and I was thrilled to find this location. Each TJ Maxx has a niche. This location seems to get stocked quicker than other locations and always seems to have more to choose from. I know because I circulate among 4 of them in this area. If you're not a part of their loyalty program called TJX Rewards Acess, shame on you!!! it's free! As a TJX Rewards Access member, you get first dibs on arrivals, free giveaways and invitations to private parties (many more perks with a credit card but my husband will divorce me if I get one more credit card, lol). Never have a problem returning anything with a receipt. At one time there was a line just for returns. Now that make you get in line with the mob that's checking out. Not happy about that. Five Stars for the great gifts I found for Christmas. And for the great prices all year round. Love this place! read more

TJ Maxx - Storefront - Department Stores Near Me - Allen, Texas

This place isn't even worth shopping at due to the RIDICULOUS length of the line and minimal cashiers. There is no "return" line so you're forced to stand in line with everyone who is waiting to pay out. When I walked in the store there were FORTY FIVE people in line in front of me. Instead of calling people to the front to help with check out, they continue to stock shelves. Something needs to be fixed. read more

TJ Maxx - The line for checkout - Department Stores Near Me - Allen, Texas

I went into the TJ Maxx on Stacy Road in Allen Texas this afternoon. I wanted to purchase a "Baby Shower" gift with my gift card that I received for the store with credit card points. After finding the baby items that I would purchase, I stopped by housewares and then the jewelry counter. When I got there, I had a chance to browse. No one else was there. When the sales rep (Indian Descent) walked to the jewelry counter, she greeted me, but proceeded to pass me. Once at the register, she asked if I wanted to see anything? I said; yes. She continued to fumble with whatever it was she had in her hand. I'm standing there waiting and a woman (Caucasian) walks up to the counter. She asks to be checked out. The salesperson advised her that she would need to check out up front. The woman then complains about the long line. I looked down into the jewelry display and when I looked up again, the salesperson was checking this woman out. I IMMEDIATELY advised that I was here FIRST. The salesperson tells me that she will be right with me. WHAT!!!!!!! I immediately advised her that this wasn't fair and instead of her advising the woman to wait, she continues to check her out. I say; ARE YOU KIDDING ME! You haven't stopped to come back to me and if the customer that you are assisting had ANY integrity oe decency, she would have done the right thing, but NO. I continued by saying that this is a perfect example of "white privilege"and open discrimination. The salesperson says; I will be right with you. I advised her that it would NOT be necessary and I marched right up to the front of the store and asked for the manager. Toni came to assist me because she advised that the Manager was in a meeting. As I began to recite my story, I started to cry. This was hurtful and embarrassing because as a back person, I did not want to bring attention to myself. Especially not knowing what the outcome would be. Toni apologized, checked me out expeditiously and I left. The line had to be 40 people deep. It is 2021 and it feels as if the we have gone backwards - by decades. It HURTS because it is now fashionable to be racist and treat people of color with little or no respect. The behavior is acceptable and no one deserves to be treated like I was today. It was very clear that I came second. And it did not matter to the salesperson or the customer. read more

This was our first time shopping at this TJMaxx. We got here around 6:30PM, grabbed a few things and were in line around 6:45PM. The line is moving slower than my grandma. There is only one cash register open while all the other 5+ employees are chit chatting away. Its not like the rest of the employees are keeping the place nice and tidy because the store is a COMPLETE MESS. We've been in line for 30 minutes now with very little progress. read more

TJ Maxx - Trash service - Department Stores Near Me - Allen, Texas

As everyone knows places like TJ Maxx can be a hit or miss anytime you go. However, I was on a mission to find a swimsuit or two while there. Luckily, I did find 2 swimsuits & a pair of sandals. I ultimately returned the sandals but the swimsuits are just as nice as the day I bought them. I don't frequent TJ Maxx as much as I use to but this location definitely has a better selection compared to others. read more

TJ Maxx - Department Stores Near Me - Allen, Texas

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Please don't misunderstand me, I'm not trying to defend TJ Max employees. They treat everyone like crap, not just black people. I was in the store just recently and wanted to buy a dog raincoat. The price was really good and it was just what my pet needed. The line had about 40 people in it and the cashiers were going very slow. At least they had more than 1 cashier this time. I decided it wasn't worth standing in that long a line so left my find and left. read more

The Allen store was a great place to shop but I don't anymore. The checkout lines are like the airport security lines on a busy day. No good deal is worth this form of customer abuse. There are lots of good deals elsewhere. read more

I have a love hate relationship with this TJ Maxx and Home Goods. While I love the good deals and finds here, I hate that this store is always so crowded and stuff is scattered everywhere. You really have to double check sizes and look at the entire rack because the sizes seem to me mixed up on the racks. I really have to find my zen and patience to come to this store, but am always thrilled to find a deal. read more

The line is so long that I avoid coming now, I guess I'll have to spend my money elsewhere because I'm not going to wait in a Disney land line every time! I swear it's like 1 hour wait and the cashiers are very slow. They need to be considerate of peoples time and learn how to be faster. read more

I have never once been so angry to not return to a store, but today that changed. After not one but TWO encounters with Esther, I will never return to this location. To describe her, she is the older Asian woman who works the fitting rooms. She is rude, treats you like a thief, and looks at you like a criminal. Checking every inch of your basket to the point of you being uncomfortable, and feeling shamed. My first encounter with Esther, she literally checked inside my purse that was sitting wide open in the cart, because my daughters were eating snacks. She even went as far as asking me if I had merchandise in my purse... After trying on all of my items, my daughter had to use the restroom so I asked where it was and she replied with "You're not taking that stuff into the bathroom!" I walked away from her, took it all into the bathroom, helped my daughter use the restroom and guess what? Left the bathroom, and PAID FOR IT. To prove a point that her judgmental attitude is an issue. I walk in there as a mother with two children and pay for all of my items, always. I do NOT steal, and I am not a thief. I do not condone such behavior. So to be treated like such, is absolutely crossing the line. Let alone treating me like this in front of my small children, it will not be swept under the rug. Today she wasn't near the fitting rooms, no one was, so I walked into one by myself. She then comes running around the corner, snatches one of my dresses I said that I was going to buy but not try on, and she takes it away from me!! I tried on two other things and guess what? PAID FOR THEM. Esther is judgmental, rude, thinks you're a thief even if you're very well off like myself. I will absolutely be calling the corporate office about this behavior, as I've spoken to the managers at this location. One of them was apologetic, the other didn't care. People like Esther should be nowhere near a customer service job. read more

We drove into town from Oklahoma. When we entered there was an employee who seemed very rude (her name was Luna). Later she was not only rude to us as customers but was OBVIOUSLY rude to all the employees. Honestly such a shame that TJ Maxx allows someone to be so rude to other employees and customers. Luckily, Michelle our cashier was so sweet and talkative! She definitely deserves a raise. read more

I'm a serious Maxxinista. Every city I'm in I always manage to find a TJ Maxx. Although this store wasn't a disappointment; I wouldn't say I was blown away either. This location was a TJ Maxx/ Home Goods store, which is a little different than Houston. Usually the Home Goods stores are connected to Marshalls (same company though) The location was on Central Expressway and Stacey. There's a premium outlet on one side of the highway and a shopping center on the other side where TJ Maxx is. I went on a Saturday afternoon. The traffic to get into the shopping center was very heavy. So if you're in a hurry this would not be your go to place. At least on Saturdays anyway. Okay so there are two entrances, one the Home Goods side and one on the TJ Maxx side. I didn't need anything for the house but I do like to look. There was some good stuff here, but the aisles were very tight and hard to maneuver around. The TJ Maxx side was fine, but for a store that size I just thought it would have been a better selection of things. But like I said not a huge disappointment. The line was very long, but it moved pretty fast. And I kind of like looking at the items on the shelves while standing in line. If I'm in the area I would definitely return. read more

Jennifer is the best! she is ALWAYS smiling, friendly, knowledgable about products, and absolutely does not hesitate to help! Everyone should take notice of Jennifer and follow her example...the world would indeed be a better place. read more

Great selection in clothing and jewelry. One of my favorite location,but the down side is...... The line to check out IS long most of the time. read more

I used to love this store. Boy, has it gone DOWNHILL! Gross!! Nothing is ever organized- crap is strewn all over the place... it's so packed with people and their carts trying to get thru the major cluttered aisles- gives me anxiety shopping here. Now for the worst part- THE BATHROOMS! OMG!!! HORRIFIC!!!! The women's bathroom didn't have even ONE clean toilet to use! Toilet paper alllll over the floors- the middle toilet had poo SMEARED ALL OVER THE POT, floor, WALLS!!! And the stink- omg. I was gagging as I hurried outa there! The employees need to be checking for this kind of "CRAP" literally! Shame on you management! For the 3rd visit in a row I had to walk off and leave my cart full, as the line was ridiculous! Stood there for 10 mins and not budging. Only 2 cashiers?? Seriously? On a weekend evening??? Get with it TJ!! read more

Great customer service that i have ever seen. The staffs worked so hard to organized everything in the store. They always come around to ask if i need help to find the things that I need. Highly recommend read more

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Every time we go into this store and there's a long line, the jewelry department refuses to check anyone out with less than 5 items. What happened to customer service? They don't even look up from what they're doing and just rudely say no, we can't help you. I used to work for this store at a different location and we NEVER turned a customer away!! Shame on your employees that you hire with no customer service skills, unfriendly, lazy, and just plain rude. Maybe if you paid them more considering the millions this company makes, you would have employees that were eager to work there and be actually friendly!!! read more

Very expensive for outdated clothes. Might as well just buy them new and in style at the mall or outlets.

The saving grace from 1 star are their products. I drove from Dallas to their store while on hold for a product search. The drive was over 40 minutes. Just left the store. Customer service isn't great and selection was picked over. I removed a star read more

Loving this place! Its super nice and clean. Tons of great products here. Really good for gift ideas and they have baby clothes as well and a toy section. Purses selection is nice as well. These is on of the newer TJ Maxx connected to Home Goods! There are so many home items in there. And they are so nice. You can fill a cart up quick here! read more

When are you going to open your dressing rooms? Department stores have never closed their dressing rooms. What science led you to believe That covid 19 lives on clothes?? Ever think that it upped the risk exponentially to your customer and staff when a customer buys clothes and tries them on at home and has to return to the store multiple times to get the right size? Guess it was just a ploy to cut the dressing room staff job and get the customer back in the store multiple times buying more. It was never about protecting ppl was it? read more

Disclaimer: My husband and I are regular T.J. Maxx shoppers. Although, we're regulars, this is definitely one of our favorite locations. It offers more options than your 'every day local' T.J. Maxx. The men's section is comparable to others, but we found the women's apparel to be awesome! There are ample items in various sizes (small to plus size), and the dresses' section is amazing. I know because we bought 4. Great customer assistance- we were addressed by two associates on the floor-always ready to help. We love specialty foods aisles...this one didn't disappoint! read more

Taking into consideration my love, nay, OBSESSION, for TJ Maxx/Home Goods, I am sad to give Allen store 1 star, yet happily give Wylie store 5. On prior visits, there have never been any issues. However, I went today to return a few items and it was the WORST experience. The return included apparel and food. In the past week I raided Allen & Wylie TJ Maxx/HG to acquire gifts for relatives/friends for pending international travel and accidentally overbought, so naturally had to take a few things back. For starters, the associate failed to smile or greet me as I approached her register. She evaluated the snack box seals and opened a few jars of condiments, also sealed, to examine UP CLOSE (literally within an inch of her nose) in dramatic level of detail, to (I assume) determine whether they've been opened, all the while not breathing a word to me. At this point, I'm upset, but kept quiet as she continued this ridiculous and eerily quiet examination process. The breaking point...she picked up a skirt with tags attached and (after thorough investigation) proclaimed, "This skirt is not from our store, we cannot take it back". It had TJ Maxx price tag attached with sku # that matches the receipt with the ALLEN STORE ADDRESS printed on it, what did she mean it's not from her store? She continues, "This (apparel) is my department, I know we don't carry this skirt". Thoughts are racing in my mind...Do you honestly recognize EVERY piece of apparel in your dept, Sherlock Holmes? Say you have photographic memory, isn't it possible someone before me bought this from another store and returned it to your location, hence your inability to identify it? TJ Maxx allows for returns from other locations, so even if it's not from your store (in this case, the skirt was), you should still allow me to return it. Especially since I haven't worn/washed the skirt, purchased it a mere 4 days ago, and simply returning it b/c it's the wrong size and style (my mom had picked it out). After her running to her department to look for a similar skirt, and then consulting with another associate, she reluctantly "out of courtesy" allowed the return. But the damage was done, I felt completely insulted and falsely accused. She made me feel as if I'd stolen the skirt or sneakily tried to return a skirt purchased elsewhere. I realize one horrific experience should not undermine facts that YES, Allen store is large and has a great selection of awesome products and YES, their store manager is customer-focused and apologetic towards his employee's attitude, but for me, it's enough to deter me from further visits. read more

They get zero stars. Been shopping here for years and was just treated like garbage over a 12.99 return with a receipt. Costco carries enough items for the home that I can shop there. Department store sales are not too bad. They may not miss my money in sales but I will post this for others to view. read more

Good variety of quality compared to Ross. Definitely cleaner and more organized. You can find some pretty decent deals here and they even have it connected to Home Goods so you can wander over there and buy more stuff you didn't need. read more

The cashiers never smile and aren't friendly but they get through the checkout process fast. Clothes organized pretty well. Lacking jewelry section but clean looking store overall. Not a bad tj maxx to shop in. read more

They sure make you feel like you are at a bargain store. Nothing like the sarcastic person at fitting rooms counting out loud the number of returned items to make sure I didn't slip one by without her knowledge. Thank you but I am better off spending a little more and getting some respectful service. read more

TJ Maxx is a great place to find some deals, I always find good deals here. It can be a hit of miss but everytime I come I find something at bargain prices. This really goes for all TJ Maxx stores and not just this one. However, I can say that this store huge as its doubled up with a Homegoods store. Its very organized compared to other TJ Maxx stores i've been to which is always a plus as well. read more

I was here shopping at the HomeGoods store that is connected to it. There was plenty of stuff at both stores (especially HomeGoods) that I found overpriced and a waste of stock, but there was also some unique product that made shopping interesting. The best part of this location is the checkout process. There is one line, and as soon as a cashier is done with a transaction an announcement is made (along with a visual notification) of the available register. There were also a lot of cashiers. Every place should operate the lines like this. read more

A step up from Ross, but not much. Have managed to buy a decent pair of jeans, 1 or 2 dress shirts, and a few decorating pieces from the Home Goods area next door, but that's about it. Maybe I'm being too picky, but I'm just not 'feelin' this place. read more