Top line: consistent go-to…read more Over the years this location seems to offer fewer selection in terms of shoes, but it is still my go to. I appreciate having shoes for my whole family. And consider this: I needed a suede touchup kit for my beautiful suede skirt. I didn't want to order one from Amazon and I need it right now. I walked right in and found a suede cleaning kit right in the front of the store. You just can't beat that offering. Service is ok. Inventory turns over quickly. Often, if you find a shoe you like, but not the size you can order it immediately online. Parking is a challenge, but there is an extra parking lot right behind the store I always take advantage of.

I had a great experience shopping at DSW during their birthday event! I found the Birkenstocks I…read morehad been looking for, and the birthday deals made the trip even better. To top it off, we won a birthday gift certificate while we were there, which was such a fun surprise! The store was clean and organized, and the staff was friendly and helpful. I'll definitely be back!

Spent an hour searching for shoes that everyone would be happy with only to get to the register and…read morediscover it "wasn't part of buy one get one 50% deal" despite a tag being on the exact shoes we picked. "They were mislabeled." Meanwhile, our total still would have come to $150. My wife shops deals. As a guy, I find the thing I want, check to see that the price is fair compared to elsewhere, then buy that thing. I personally believe that one of the major reasons brick and mortar stores are failing is because of bait and switch gimmicks just like this. Consumers are getting wise and we don't appreciate these games. Charge a fair price, run an occasional special, but don't jack people around when they're trying to spend money at your establishment.

This is a great shoe store with low prices for kids, men's and women's athletic, casual and dress…read moreshoes. The staff always greets us with a hello and we roam the aisles seeing what they have in stock. We mostly come here for new athletic shoes for the family and they carry great brands like Nike, Adidas, Vans and Converse. They almost always have a deal of buy one pair get one pair 50% off making a great deal! I'll get my stepdaughter a pair and I get a pair too :)

Stopped by Dick's Sporting Goods -- it was cool, nothing special. Store was clean and organized,…read morebut no one came to ask if I needed help. I found what I needed, grabbed my stuff, and left. Easy, just not memorable.

The absolute worst customer service I have received from a Dicks. Ordered a soccer ball 3 hours in…read moreadvance and when we got to the store they said they couldn't fulfill it because they didn't have the item. Fine. So we went back to the soccer section to find a different one. Oh look THE EXACT SOCCER BALL WE ORDERED!!!!! Right on the shelf. So then we brought it back up to the front they said we had to purchase it again. Excuse me?!?? I have the order right here. It was online too, the store was the only ones who couldn't see it. After an HOUR of back and forth they FINALLY agreed to call customer service, at MY suggestion. Like why was that not the first thought. And guess what, THEY COULD SEE THE ORDER TOO! Steve was not accommodating nor TRIED to find any solutions to fix the issue other than "just buy it again". Didn't look for a coupon to help offset cost since I had used bucks on the order. Nothing. Just rude. Called customer service. They said the only time that happens is when the store cancels the order!! So all of that confusion and all they had to do was apologies for canceling the order. They just didn't even look because there were plenty there. Completely ridiculous

The foot scan and customer service are top tier. They let you know everything about how you walk…read moreand recommend based upon how your feet operate.

I want to support local businesses. This used to be Run On. Fleet Feet came in…read more As a seasoned runner, I want a local store that can help me fit shoes. I need access to running supplies and accessories as well as running attire. Here are my recent experiences: I came in for shoes and they were understaffed and sent me away. Twice. I came in for running nutrition and they focused on shoe fittings and I had to wait for a few dollar cash purchase. They recently eliminated the discount for being part of the local running club. And they mismanage the national program. That's if you can use it when you are turned away. This is a detriment to the national program which has deadlines on when you can use their loyalty rewards. Being turned away cost me my loyalty rewards. The national program refused to renew them and told me to ask the to comp it. Ugh. So overall, I would like to see Fleet Feet McKinney make some changes that improve the experience.

Lots of rotating clothes, shoes and accessories. This location is always super busy. Expect to wait…read morein line. Service is ok not amazing not bad. I expect sales at an outlet. Sometimes they have them, sometimes they don't.

Great place to pick up deals on Jordans and other Nike shoes but unfortunately the Indians come in…read morethere with their nasty feet and try on shoes with NO SOCKS and then throw them back on the shelves. Let management know and they knew exactly what I was talking about but still allow them to try on shoes with no socks even though it's a health code law and their store policy. Please management do something about and enforce them to wear socks before trying on shoes

Great store to come to if you're looking for a prom or special occasion dress at a great price…read more Also plenty of other name brand clothing at close out prices. Will also find shoes, bags and accessories here.

Had a wonderful shopping experience here at Clark's in the Allen Outlet Mall. I was looking to…read morereplace an older pair of dress black Clark's that were just too beat up to wear anymore. They had great arch support and looked good too! And I found a pair on the shelf just like them! And they had a promotion any two pairs $99! I was looking to find a cute pair of sandals. I found them in a blue but thought the tan color might match more of my clothing. Lucky for us, Sam walked by and was able to find the size and the color I was looking for! I found all of the employees that worked at this store to be extremely happy, friendly and professional. I was joking that everyone that worked here was named "Clark" because they all wore a "Clark" name badge. I was extremely impressed by the selection, price and feeling like a valued customer throughout my shopping experience. Thank you to Sam and the entire staff for making shopping in your store so much fun!

Employees are so nice here! The store is a bit small so on the weekends, you will have to dodge…read moreother customers while browsing shoes. Also, you might need to stand while you try on shoes because there's shoppers who are just there with their friends. Their shoes are so comfortable so you can definitely get some good deals there.

This was my first visit. I received excellent customer service. The employee was efficient and…read morecourteous.

It's not very often that a casual shopping trip turns into such a great experience, but that's…read moreexactly what happened at Macy's Backstage. Denise went above and beyond with her exceptional customer service--she was honest, friendly, and genuinely made our visit memorable. Without us even asking, she adjusted shirt prices, which showed how much she truly cared. Small gestures like that make a big difference. We'll definitely be visiting again because of her!

This is my second time coming into this location with bags full of gently worn even brand new items…read morewith tags. Both time they've said NONE of my items are deemed worthy of their store. Mind you there's a mixture of my clothes and my two younger sisters clothing. I find it REALLY hard to believe they couldn't take not one item. Really a waste of my time.

It's okay. Not a lot of options but service was good The value was not as expected but the…read moreselection was great.

I came to the store looking for some back to school supplies for the kids. I was amazed, but happy…read morethat they had some great sales going on just as everyone is preparing to go back to school. For example, they had Nike products at buy one get the second one at half price. I consider that a great value on Nike as I almost never see current style at sale prices like that! Well, this was my first time visiting the specific academy store, and I was there right before closing I Still with able to find an associate to help me. Grant it, on prior visits to other Academy stores, I am usually approached by an associate, but this time I had to seek and find one of them. Review #2052

I bought a stadium chair. I showed my school ID plus i was still wearing my staff t-shirt. The man…read moreat customer service refused to give me the teacher discount because my id said 24/25. My campus has not yet taken pictures to issue the new ID's. Either give teacher discounts or don't. They could have easily found my name on my schools staff page. My badge looked worn because I have to wear it every school day and teacher planning days. The store also had bikes and boxes blocking an 2 entire isles.