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Plano, TX

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Victoria's Secret

3.0 (2 reviews)
Open • 10:00 am - 9:00 pm

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7 years ago

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7 years ago

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Petticoat Fair

Petticoat Fair

4.4(14 reviews)
8.2 mi
Family-owned & operated
Offers customized solutions

I have been wanting to come here and get fitted for a bra/bras for a long time!…read more Today, I finally did it! Wow! My sales gal Kelcee was fantastic! I always thought I was wearing the wrong size. As you ladies know, when the girls get uncomfortable, that bra has got to come off!! When you find that one bra that fits it's amazing. I ended up buying 3 beautiful bras. The support is great and wearing a good bra makes your clothes fit so much nicer. I never was charged a fitting fee. I ended up buying 3 bras. Maybe, that's why. Total was about 350$ with tax. Expensive, but I'm always worth it! I'm glad I finally took that plunge and wished I had done this years ago. They do have a 15 day return policy on items. The tags must be intact. Sale items are final. July 2023

This place is great, especially for those of us blessed with very large chests lol. They have a…read moregood selection & the store is kept clean and very organized. There is one person who works there, though, who could use a refresher in how to have a bit more gentle touch with customers, especially if those customers seem to maybe actually know what they're talking about when it comes to their own bra size. Ask them a few questions that 'only those who know would know'-- If they say they've been measured recently and know their size with surety, don't belittle them or keep trying to prove them wrong. Checking in and asking to try on a couple bras felt like the Great Inquisition. I get that they need to ask some questions, but if I know how to answer them & have all of my recent measurements, can I just try on a damn bra please--without being treated like I'm lying or like you need to condescendingly pat me on the head & prove that I don't know what I'm talking about? I am 48 years old and have been measured for bras by professionals and myself (using the abrathatfits calculator on reddit, which is a much more complete & invasive measurement than any bra store will do) multiple times over the years, including less than a month ago. I know what my size was 5 years ago, and I know what my new size is now. I know my UK size & my US size. I know what type & shape of cups & material fit me best and what types don't. I also have very projected, omega shaped bre@sts, which are difficult to fit on the underside. Almost never will a wire sit directly in my inframammary crease, unless the bra is custom made for me. I get that you don't want to waste customers time, want to prevent frustration, and also don't want to possibly damage your inventory...but if I know *exactly* what I need, can I please just try it without having to prove myself or be forced to have you measure me? I swear I am here to actually buy (very expensive) bras from you, not waste either of our time. Not all of us are bra novices. Some of us do actually know what we're talking about, after having to deal with our own giant tatas for the past 35 years. I vaguely remember this happening the last time I visited them at their old location too, I bet it was this same person. The second employee who helped me had a much softer, much friendlier "bedside" manner, and to be honest, I wish she'd been the one to greet me from the start, because the interaction with her left a much better taste in my mouth. Tbh I'm actually hesitant to even go in there again after how it went today, even though I walked out with some bras that fit very well in the size I originally requested. Buying nice bras for large sizes is hard enough, shopping shouldn't feel like this.

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Petticoat Fair
Petticoat Fair
Petticoat Fair

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Everything But Water

Everything But Water

4.0(4 reviews)
0.3 mi

ASK FOR SUSAN WHEN YOU GO! I have shopped at Everything But Water for over a decade. This location…read moreis closest to me, but the customer service has not been up to the usual standard for this company, so I usually go to Dallas or Fort Worth. HOWEVER, I gave it a shot today and I am so glad I did! Susan is the personal swimsuit guru you have always wanted, plus she makes the whole experience fun (swimsuit shopping? fun?? I know. right?) She helped me pick out not one but TWO fabulous swim sets in my budget. Not only that, but she checked items for me online and helped me narrow down options. Plano EBW, you have earned my loyalty. No more trips to Dallas or Fort Worth! yay!

My daughters buys her bathing suites every year from this location. Never once have we ever…read moreexperienced any issues or disrespect.. Today the store manager Susan was extremely rude and ebarassed my daughter and her friend. Not once did she ask if she could help her but instead made her feel small and demanded that my daughter refold the bottoms that my daughter picked up to look at. I was not there but did call to speak with Susan after my daughter left distraught about how she was treated. Susan immediately became aggressive with me over the phone and explained that she was just joking about my daughter refolding the bottoms. I told her I didn't think that was funny at all and why didn't she offer to help my if she felt like my daughter looking for her size in the drawers below the suite hanging that she liked was an issue. She said she was busy and just didn't like for people to dig in the drawers. All this was uncalled for and the fact that Susan did not offer an apology for making my daughter feel bad was just unacceptable. We will easily spend 500-700 dollars each year. This location will no longer be the one we visit. The store offers such beautiful suits and I really wish that they had beautiful employees to sale and assist people who are willing to spend that amount of money for bathing suits. Susan you should be ashamed of yourself. I ended the phone call with Susan with I hope you have a good day and maybe you should learn some manners. Customer lost all because a manager did not know how to be kind and helpful. She chose to be crude and disrespectful.

Everything But Water

Everything But Water

3.5(12 reviews)
15.1 mi•Devonshire
•$$$

Best place in town to buy a swimsuit! There are other locations with the same name, but this…read morelocation had the best selection AND staff! They have a great selection of sizes (bust sized tops) and styles. The staff know the products well and will help choose the best options for you. I needed a new basic black two piece suit, we found one that made me feel confident, cute, and leave me with appropriate tan lines. I was never uncomfortable trying on the suits selected, their goal is to make you feel good about wearing the suit! Also, I have the CUTEST cover up from here, and get a ton of compliments on it. I'll be back this month to get another suit for an upcoming trip!

Just have to say, I will only come to this location only. I wish I could remember the young girl…read morethat helped me a week ago at this location. Tall brunette, sooooo friendly with amazing customer service skills! She knew what I was looking for and it was just a fast, pleasant and successful shopping trip! I was able to find three new tops and a pair of bottoms. This location is BY FAR THE BEST OUT OF ALL THREE! I'm unsure if they are all owned by the same person, but if they are, and you're reading this, you need to get your other locations to this caliber (PLANO). I drive the extra miles to come here vs Plano. The staff with friendliness and customer service goes above and beyond at this location and is why I will always come here instead of the others. Plus the selection is much larger. Again amazing staff, they are the reason for my repeat business.

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Everything But Water
Everything But Water
Everything But Water

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Victoria's Secret - lingerie - Updated November 2026

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