I CAN NOT THANK TINTAS OR THE OWNER (BILL?) ENOUGH! THE OWNER WAS A ABSOLUTE GODSEND! THEIR CREW WAS AMAZING (Benny, I think that was his name & his Crew AMAZING! SUPER FAST, SUPER WONDERFUL). They did such a GREAT JOB on our home that when we needed another home's entire floor done, there was NO QUESTION on who to have do it. If, we re-do ANYTHING else... I have them on Speed Dial!
We decided to finally have the floors done in our home. We knew, we no longer wanted carpet running through the upstairs & Defiantly not on the stairs anymore. We also contemplated removing the tile downstairs, since some of the rooms still had carpet. We shopped around, MANY companies came out to measure. The prices were ridiculous! We got to the almost "signing the contract" stage with several companies, the last few because we were tired & just wanted it done! But, there was always TOO Much "Nickel & Dime" BS added at the end... hundreds of dollars to move furniture per floor when 1/2 the house had a couple pieces per room... REALLY! Then, after hearing from 10+ companies how the stairs had to have the lip built out on EACH step for wood ($200+ each stair) we conceded & were going to do carpet, upstairs & on the stairs, (Very Unhappy). But, again, the contracts would not included the details they promised or we talked about. Finally My Hubby was fed up & removed the carpets himself & did the couple rooms downstairs himself. A very laborious job alone & in NO WAY POSSIBLE for the upstairs w/ a Huge loft.
We had Tintas Come out & the Owner was a very nice guy, He heard us out, Listened to what we wanted done, & understood that we REALLY DID NOT WANT Carpet. So, he didn't feed us the B.S that tile or wood would be double or the special liquid that has to be poured before wood or tile could go down & that the carpet has a 20 year warranty ... The excuses we received from everyone else were INSANE!
We did discuss carpet, but, he knew we were just going that route to get it done & not have to sell our house to re-do our house! He was more HONEST then any other company we had out, he didn't suggest we remove all the tile downstairs, that it was perfectly good tile. Unless we REALLY Wanted to of course...
But, he helped us find the flooring that worked for us upstairs (NO CARPET!!!!!!!!!!!!!!). And, we even got our CARPET FREE STAIRS! Yes, we did have to pay for a lip edition to each step, but, it was very reasonable & made sense! I'll admit when we discussed pricing, I was worried... But, my husband let me choose the exact floor I WANTED, and he worked with us to show us options that fit EXACTLY what I wanted my floors to look like! After, the other fiascos with contracts, we went through each detail on the contract, IT WAS ALL IN THERE! No hidden details, NO fine print, EVERYTHING was written in the contract. If there was a detail missing, he wrote it right down. After signing we celebrated! We were getting NEW floors! And it ONLY took us NEARLY A YEAR to find the RIGHT (PERFECT) COMPANY!
So, After freaking out over moving out 5-6 rooms of stuff! Which they were so GRACIOUS & told us not to worry over every piece of furniture (UNLIKE EVERY OTHER COMPANY). The Job started... The Crew was ON TIME & worked the entire time they were there! All you saw all day long was: up & down, up & down. The Progress That 1st day Alone was AMAZING! I have Kids, Dogs, Inlaws, nothing bothered them, they were very nice & dealt with it all... All while continuing to do their job! They worked around any issue, any problem about our schedule or need to have a room available. I did not have to move my family of 6 out! I did not have to send my Dogs away (even though they DON'T LIKE people).
The Job was DONE SO FAST, Efficiently, BEAUTIFULLY... Effortlessly (On my part), That I was AMAZED, Not, only by MY BEAUTIFUL NEW FLOORS & STAIRS! (I took 1,000 Pictures!). But, how GREAT they were! And, I COULD NOT THANK THAT CREW ENOUGH! I COULD NOT THANK TINTAS OWNER ENOUGH! Yes, it took us WAY TOO LONG to find them, But, IT WAS SOOOOOOOOO WORTH IT! I Shudder to think if we had caved & gone with anyone else... I'd have CARPET ='(.
So, yes when less then a year later, it came up to have another house's ENTIRE floor done, There was NO QUESTION! We called them right out. The End Result just as AMAZING!
So, NO, I WOULD NOT USE another Company... I have been to EVERY SINGLE ONE in Surprise, And, some in Glendale, Peoria, Phoenix, And further away... BUT NO!
If & When I RE-DO ANY OTHER PART OF MY HOUSE... I WILL NOT BE CALLING ANYONE ELSE! read more