They could give me updates on the expected timeline. The only time they contact me is in reply to…read moremy inquiries. I've been very patient, but my patience is beginning to thin. They could give me updates on the expected timeline. The only time they contact me is in reply to my inquiries. I've been very patient, but my patience is beginning to thin.

if I could give them zero stars I would. I took my Harman Kardon HK930 receiver in for service…read more Paid the $150 diagnosis fee. a few weeks went by so I called to check. No answer but I did receive a text saying it would be completed in a couple of weeks. Close to two months later no news so I sent a text and he said he had done part of the repair but found other issues and would get back to me. I called and he actually answered the phone. "Oh, it's been here for a long time. I call you tomorrow. that was the last communication I've had. no response to calls, or text so I drove by there today and they've closed the business. There's a note on the door stating they are still doing business but the number the same as the one I've been calling. I'm hoping they've not kept other people's gear.

Deja vu! I needed a new screensaver and case for my phone…read more Glad I called before coming in. Matt was very helpful. They had the right screensaver for my Galaxy S10+ but not the case. Matt suggested a case I could get from Amazon. Once I got that I went in. Matt cleaned up my phone and installed the screensaver and case. Almost like a new phone! Good people, good service.

Very grateful customer here. My friends told me to go here. Today I took a chance. He replaced my…read morebattery and cleaned it up. Quoted me a price and within minutes I got my phone back, Thanks again.

Local guy was very pleasant. After discussion decided to just replace 14 yr old washerread more

From the owner: Affordable professional appliance repair! We also offer best maintenance services for appliance…read moreefficiency. Ask about game console repairs.

Called to see if they could do a diagnostic on a 12+ year old Mac. They took the Mac same-day, did…read morea free diagnostic within 2-3 days, and the fix was a pay-only-if-it-works setup. Excellent service overall. Shop dog is adorable!

I needed a new space bar key on my MacBook. I knew this was not an easy fix, but Josh was…read moresuccessful and got it done in a couple of hours. I will return when I have any future issues with my MacBook.

This was my first time using Boxes Express. I needed to ship a 20 lb. package from Concord, CA. to…read moreWarsaw, Poland. I took my package to the U.S. Post Office, UPS Store, and to Boxes Express. The prices were all over the place. Boxes Express' shipping price for delivery by air was the best. I had some concerns when I read some of the bad reviews. But, my package arrived in excellent condition and was delivered in person to my shipping address in Poland. I am very impressed with the care and speed that my package was delivered and will use Boxes Express again in the future.

I've sent multiple packages (small and very large sizes) from this shop to my family hometown in…read morePoland (Krakow) and the shipping experience was perfect! Prices comparing to other places were amazing and my family always received everything on time.

If you have an iphone, one of your biggest issues is your battery draining. When my lil man's phone…read morewas draining by 20% in less than 15 minutes, I knew it was time for him to get a new phone. When we got to AT&T we found out he wasn't qualified for an upgrade. Plan B...fix his battery and pronto since I didn't want him getting in trouble with his girlfriend for not texting her back right away...yup I'm an awesome mama. Haha. Anyways, pulling out my own iphone and searching on yelp for iphone repair stores in the Contra Costa area was harder than I thought. I called several places and all of them went straight to voicemail. I left a voicemail at several companies and this company was the first to get back to me. The cost of battery replacement and diagnosis for an iphone 4S was $40 and it will be ready in 10-15 minutes. So on our way there. I seriously thought I was in the wrong area, since the shop is actually someone's apartment and the technician will meet you at the front of the entrance. I handed him the phone and he ran off. No joking when I say he RAN OFF!! He was booking like he stole something or was running away from the cops. It was hilarious. We started joking around and saying, there goes your phone, never to return. Trust me we thought this company was sketchy and the phone would not come back to us or it would even be worse. After 10-15 minutes. The technician came back with a brand new battery and added a screen protector at no extra charge. I am proud to say the phone is working great now. This is when the terms "Don't judge a book by its cover". The owner of the company who called me back was very courteous and the technician was super nice. He wasn't upset that we were running 20 minutes behind. He said "no rush, drive safely". I thought that was really nice. I can't give it a full 5 stars since their competitors are charging $30 for the same service and some have a brick and mortar location. Nonetheless, they did a great job.

Unprofessional. I wasted my whole morning trying to get my phone fixed, and despite their posted…read morehours, they are not available, nor do they tell you that an appointment is required, so I ended up at an address that is actually a condo complex with no phone to contact them, and I was unable to work that day because I had such a small window to get my phone fixed for work. Very unprofessional. Just pay the extra money for courteous professionals.

Ruben provides excellent service. I reached out to him again after he upgraded my consoles internal…read morememory. He cleaned the inside of my ps5 and the turnaround time was superfast! Fair pricing! Super fast turnaround and very accommodating schedule! Highly recommend! Support small businesses!

We bought a new home and needed the sound system (tv theatre sound system and house sound via…read morespeakers) installed. Ruben was amazing! Got us everything we needed and had it working in no time! He also organized all the cords and was very tidy. And he was so pleasant and professional!

After finally admitting defeat in what felt like a never-ending battle with my 2 Brother printers,…read moreI called a few numbers to see if there was a chance I could get them serviced, rather than just buying new ones at $600 a piece. OMS was the perfect fit. Cheryl answered the phone and after confirming they could service my specific models, she said they could send a technician to my home and told me the hourly rate and also that they didn't have a 2-hr service minimum or anything like that (which other places I called did have). I'm a mobile notary so even though these printers are for my business, it's not like I have an office with enough printer problems for two hours of work. I do print around 1,000 pages/day, so they're definitely work horses and I need them running at their best or I can't get work. After the short call, I had an appointment scheduled, and a couple days later, right at 10 a.m. (for an appt window between 10 & noon), I received a call from their technician and Co-owner, David, who was already on his way). I really appreciated his timeliness and communication and all the work he put in to diagnose/repair one printer, and laying the other to rest. David was friendly and worked diligently for the entire hour-plus time that he was here. he also went over a few different printer options for when I'm ready to purchase a new one and let me know what they sell and service through their company, so I look forward to working with them again in the future!

David is hands down the best copy guy I have ever worked with! Very honest and helpful! You won't…read morebe disappointed!

Absolutely excellent service! The owner is so kind, skilled, and professional. My two laptops were…read morefixed quickly, and any parts that needed replacing were done on site, which made the entire experience easy and stress-free. Expert-level work with care and precision. Reliable long-lasting results. You can truly feel how much they care about their customers. The best place for electronic and device repair -- highly recommend!

Purchased this 1 TB hard drive priced similar to a brand new one. Shop did not disclose this…read moreproduct was used as I found all of someone's personal files including financial documents and photos. Highly advise not taking your computer here for your privacy safety and also ripped me off.

Went in to look at TVs and Josiah helped us out. Super knowledgeable & brought TV out to the car…read morefor us. Overall good and easy experience & brought home a LG QNED which is a big upgrade from my Hisense. lol

Tried calling store with a question about computer printer repair…read more 15 minutes later the new AI answering program would not/ could not let me connect I went to store in person ( faster) I asked a Customer service agent about printer repairs at their big repair desk He pointed and said get in line there I did After waiting in line 10 minutes later the geek squad repair guy asked me what I wanted I told him He said "We don't repair printers " I told him the Customer Service guy told me to get in line after I said I wanted my printer repaired He looked at me, shrugged his shoulders, and walked away I ask the customer service guy for the manager to make a complaint 15 minutes later, a woman walks up, does not identify herself as the manager, and he asks me what I want I told her about the Customer Service guy and the repair guy She says you should've called first I told her I tried and she said everyone in the store knows you can't call into the store for help. It's a corporate decision. We have nothing to do with it. She said the division managers have all complained to the store manager about the AI voice, but nothing is being done ever because of a corporate decision I told her YELP recommended this store for Repairs and she said sorry I asked her if she could tell me where I could get my printer repaired and she said no I can't. Would you like to buy a new one? After this long conversation, I asked her who's the manager here and she said I am she had not identified herself as a manager before that Verdict ; Absolute failure, trying to reach at the store by phone and the people who work there know it Service at the store? Clock in-do as little as possible Clock out Conclusion? No one at corporate or at the store gives a damn about customers And I'm still looking to get my prayer repaired