This place is never open! Came here several times during "open" business hours. Closed. No one…read morethere. Called, no answer.

on top of not being punctual my tv was not repaired. I'm almost certain nothing was done to it. I…read moretook his word for it & didn't verify, now I'm out the fee he charged & still no working tv.

I have a well used Harmon Kardon T60 Turntable. I was slow…read moreto get to speed, The Semi Auto return was "iffy" and needed a general refurb to bring up to specs and operation. Met with Waterman and dropped off the turntable. Within 4 or 5 days he called me and let me know it was ready. He was very thorough. He brought the unit back to life, replaced parts that needed and added a new Audio-Technica LS300 cartridge, made in japan. The whole process was painless and turn around great. There are not too many people around that have the ability to do this kind of work I am glad I found Waterman. My other components are in great shape but if something goes amiss I will certainly contact him again. He manages his business by his own rules, kind of like Digital vs Analog. In some ways it's refreshing. Thanks - Recommended.

Dion may or may not be a gifted stereo/video repair person, I'll never know. Like others have…read moredescribed, his interpersonal communication skills are terrible. I called to inquire about repairing a high end component. From the moment he answered the phone, he seemed annoyed. I said, "Hello, I ..." and he interrupted, "who is this?" and I started to introduce myself. He interrupted again, "why are you calling, do you know it's a Saturday!?". I acknowledged I did know what day it was and decided I had no desire to entrust this person with my equipment or my time. I suspect he may be on the ASD spectrum. Not that there's anything wrong with that, however is sure is off putting and not conducive for working with others. Additionally, after reading other reviews & replies, Mr. Waterman should consider staying at his workbench and having a 'front office' person handle his customers.

This place is as good as Fry's can get. If you want any electronics and camera things, this place…read moreis the place! I bought so much from here at different times that I need to honestly stop already. And just recently, they were giving out Lego sets - thank you to the front desk for happily treating my soul with their goodies. You have to come in and see what else they got. It's so much fun to browse through the selections, especially the sales.

With big box stores struggling to stay relevant against online retailers I would expect Best Buy to…read morestep up their game by offering outstanding customer service or else why would I go there? Well, after my HP Laptop was in need of repair after only 11 months (still in warranty) I went to Best Buy concord after the hp website referred me there as an authorized repair center. When I arrived the geek squad person told me I had to make an appointment. I explained that I just wanted to drop it off. I was told that I had to make an appointment just to drop it off. ( one day lost). So I made an appointment for the next day. I was then informed that they don't do repairs there as it had to be sent out and it would take 2-3 weeks. Then he informed me that it would cost me a minimum of $85 for shipping and handling ... but it is a warranty repair! Deaf ears ( second day lost) I immediately left shaking my head. I called Amazon, where I bought it. After it was determined by HP that it was not in warranty as it was purchased through an Amazon reseller, Amazon quickly satisfied me by providing me a complete refund even after 11 months!!!! That's customer service! Bye bye Best Buy. No more business for you!

The world is hard for so many right now. Finding friendly, supportive, and professional customer…read moreservice is getting even harder. Not at Staples in Concord, tho: Michelle and the rest of the Concord crew make this Staples an oasis of easy in a hard world. I needed flyers for a tenant organization finished - I did what I could on my own, but needed an expert to get my project over the finish line. Michelle was super patient and kind when I told her I was paying for everything myself and generously created an order I could afford. The flyers look awesome, and I left Staples with a huge smile and the knowledge that there are a whole lot of good people still in the world, humans who share their power rather than steal yours. Thank you, Michelle - you are awesome!

This review is for the printing center!…read more I used the Printing Center to make some business cards, which in reality were cards going to be used for a best friends Celebration of Life token bags. I did the design myself on my phone. They got them done quickly and notified me right away. When I picked them up, I noticed that the printing was offset. There were two employees at the counter, one looked like a manager. I told them what happened, they jumped on it right away and was so friendly about it. It wasn't their fault, more of a computer printer error. Needless to say, they helped me re-upload my images, they insured the quality themselves on their computer, and showed me a sample before printing. They came out beautifully. I left with the new cards and nothing was a hassle. These ladies were the best!! They were so helpful and they maintained a very helpful and positive attitude. I appreciated the great experience they provided me! Thank you so much

I like to come here for a single item whenever I am around, and always enjoyed pressing the button…read moreto get an employee to come open up the glass panels to whatever single small item I need. Unfortunately, the glass panels are now gone. Checkout was quicker though, and I was able to find what I needed without issue as usual.

I spent 15 minutes trying to find an item …read more No luck I looked for an employee ( red vest ) to help me Outside of the registers there was no employee to be found ANYWHERE The info kiosk only had my item ONLINE , and could not tell me where it might be in the store or the price The registers had long lines and there was NO ONE at the customer service desk to help out The management here has completely failed the customers !! But Im sure the employee cost margin looks good on paper Time to call Corporate!

Mark is the best, actually everyone there is amazing. All your electrical and low voltage needs…read moremeet in minutes. They can have items within 24 hrs or can special order if available. Highly recommended business for sure.

Been comming here since I was 17. Staff is always great and its good to shoot the $hit w/ Cathy at…read morethe counter. She keeps everything up beat for those that can relate! I love Graybar but better yet, love them counter days! -MO GSolutionz.com Field Engineer Avaya and Cisco Business Partner

Highly recommend this shop. I've been coming to Doug's shop since 2015. Always great customer…read moreservice and high quality work. Brian has tinted a number of my cars and always does a great job. They use high quality materials and offer good prices. Glad to see they are still around after all these years. They've also done some stereo systems for me as well and loved them all. Thanks guys!

best guys for sure. Quick and efficient service at affordable prices - and owners were very nice…read moretoo. Would strongly recommend to anyone! I got a thinkware dashcam installed and the work was done expertly by the mechanics. thanks again yall!

Sandra worked on my flat-screen 70" inch TV She did a tremendous job, and she's very straight…read moreforward when she does a diagnostics, very honest, the job was done with great expectations well done job Thank you Sandra & Staff "Gregory "

Sandra just completed another repair for us. As always, the service was excellent! Her expertise is…read morematched by her exceptional professionalism and friendly demeanor. I thought I needed a new TV. But when I called last Wednesday, she quickly diagnosed the problem and ordered the part. Now we have a very new looking TV on Monday! This saved me at least $1500! She's the best!