Went there and have a battery replaced and the person who replaces batteries wasn't even in and it…read morewas the middle of the week. I don't mean to be negative, but you should have more than one person that can replace batteries if you're going to be open all the time. I was there, let's just say he was less than helpful. I might even say cranky. We'll tell you about their service other than that because all they could do is recommend coming back a couple days later.

Deja vu! I needed a new screensaver and case for my phone…read more Glad I called before coming in. Matt was very helpful. They had the right screensaver for my Galaxy S10+ but not the case. Matt suggested a case I could get from Amazon. Once I got that I went in. Matt cleaned up my phone and installed the screensaver and case. Almost like a new phone! Good people, good service.

I have know Mark Benson and company for maybe ten years or more and purchased various components…read more Recommended him to may of my buddies and they have all been very happy. He understands gear and I considered myself a gearhead...my last purchase from was a Sony ES receiver and it has been perfection with my Vintage Heritage Klipsch speakers. I am sure people have concerns sometimes but like anything Home Theaters and the equipment that you are using all have complexities and opportunities. I had multiple set-ups and many high-end pieces and still always leary about making things overly complicated. Let Mark and his team take the worry out of the decision making and installation process. I would never trust anyone else to come in....there are times to DIY and other times to call Mark.

This review relates to a project when business operated as All Video Solutions. In 2023 I placed…read morean order for TVs and internet in a backyard entertainment area. I was required to put down a deposit of $45,000. Internet wiring done. When it came time to install the TVs etc I learned the deposit was used elsewhere in the business. No materials were ordered and the company could not complete the project. I then engaged another company. To date (April 2026) I have not been able to get a refund. The owner Tom George is not truthful about the reasons for the delay. For months it was "funding coming and I'll pay you next week." Since October 2025 I have heard nothing from him and he does not respond to my texts any longer.

I walked in with a brick in my hand and Josh was able to revive my iPhone XR. He did exactly what I…read moreattempted to do only his magic touch worked. Josh didn't make me feel like an idiot and even offered advice on how to handle my "storage is full" issues, all with no charge. Give them a call for screen repairs, screen replacement, battery issues, etc.

Josh is legit and has made me a loyal customer for all my Mac needs moving forward!…read more I had a 2015 MacBook Pro that crapped out back in 2018 or so. Screen wouldn't come on at startup and the entire thing would just power down. Back then I took it to an Apple Store where a genius told me it was out of warrantee and there were no guarantees they could repair, and if they did it would probably be less expensive to just buy a new laptop. I decided to just use my smaller MacBook Air and put the broken MacBook in a box at home. Flash forward to 2025, I noticed Fix that Mac while in Concord and decided to dig out the old broken MacBook to bring in. Josh said he'd have a look and give me a call with what he found. A few days later I get a text from Josh that he figured out the problem with the screen (a known graphics card issue) and also I needed a new battery as my battery was dead from being unpowered so long. We also decided to upgrade the hard drive so performance could meet almost 2025 standards and be able to jump up a few operating systems. After quoting me his estimates for the time plus hardware (which were incredibly reasonable) I gave the go ahead and my laptop was ready in another couple of days for pickup. Is my boosted 2015 laptop a match for the current 2025 line of MacBooks? Of course not! But it's running as well as my MacBook Air now and it's a great backup should I need more processing juice. Thanks, Josh! You work magic! Give this shop your business!

Thirty years ago, John 'Purple Man' Sergeant designed a custom home pro audio system for me that,…read moreto this day, still performs at an Incredible, High-End Standard. John went above and beyond by having several manufacturers create custom components specifically for this project. With an IQ clearly over 160, John is an Absolute Genius in his field. I am looking forward to visiting to catch up and introduce my son to him. M. Knoy

John the owner is so knowledgeable, resourceful and friendly. I have seen an in home studio it was…read moreamazing.

Tom at Tilt Electronics is amazing! As a hobby, I restore EM Pinball machines. When I just cannot…read morefigure out a pinball issue, I call Tom. He will come to my place with all of his parts and tools and will get my machine working 100%! Every time! Call Tom and he always will call you back. He will drive to your place, look over the game and then gets right to work on it! 5 stars Tilt Electronics!

I contacted Tilt Electronics several months ago. The owner Tom came to the house to remove the…read morelock on a vintage horse racing slot machine. He didn't succeed on the first attempt but did return. This process began in February 2023. He removed parts for repair. After this, I haven't heard back from him. I have emailed, left voice messages, and texted him all in vain. I now have a machine in pieces. I even had my husband call, hoping that the phone number would not be familiar, again, nothing. I simply want my machine reassembled. I would never recommend this company. The owner is nonresponsive. Who runs a business like this!!!!

Ruben provides excellent service. I reached out to him again after he upgraded my consoles internal…read morememory. He cleaned the inside of my ps5 and the turnaround time was superfast! Fair pricing! Super fast turnaround and very accommodating schedule! Highly recommend! Support small businesses!

We bought a new home and needed the sound system (tv theatre sound system and house sound via…read morespeakers) installed. Ruben was amazing! Got us everything we needed and had it working in no time! He also organized all the cords and was very tidy. And he was so pleasant and professional!

Called Aaron a few days ago to inquire about having our TV mounted, which we've had for a while and…read morewanted to finally get up to clean things up. He responded quickly, showed up on time (early actually), and was extremely knowledgeable. Once he arrived, I explained that I had been going back and forth for months between upgrading to a soundbar with a sub or investing in a full audio system (receiver, towers, sub, etc...). We spent well over 30 minutes talking through the pros and cons of each, along with important things to consider like the size of the house and living room. Ultimately, I decided that I will be upgrading our current soundbar to a newer and nicer one in the near future. He was extremely polite and patient, taking the time to explain terminology and concepts in a way I could easily understand as we installed and set things up (picture and display settings, 1080p vs. 4K capabilities, audio/video/HDMI cables and what they do, device "switches," and how everything works together) as he was installing things so I'll be able to manage it myself down the road. And he came with mounts and equipment that was better than what I bought and was cheaper as well. I highly recommend him and will definitely be calling him again in the future.

Aaron came on the same day and was very friendly and helpful. He knows his stuff, and was…read morereasonably priced. Don't hesitate to hire him. Thanks Aaron

NORCAL Voice and Data did an amazing job running cable and mounting security cameras at my…read moreIndustrial Warehouses in Concord. The first time we met up they were very thorough about the required work. We discussed the amount of cable drops and camera placement and they assured me that they could meet my requirements. The OTHER 3 cable vendors I contacted never even sent me a quote after the site walk. I deal with many cable vendors at my job in Southern California so I knew what to look for. NORCAL Voice and Data checked all the boxes. Great communication, Great response via text and email and most importantly there was no change orders. The price was what they quoted. What made the experience even better was they went above and beyond with placing my existing security NVR's and programming a new NVR without any questions. I thought was going to have to fly to the Bay Area to configure the Security NVR's but they offered and did all the work for me. The finished product is great. All up to code and the final walk through was also done. Price was great.

Charles and his team came into my office to install high speed internet. Previously, I had a…read moregibabyte that I was paying for, but by using Wifi, we were only getting 50-80. They came in and we set up direct internet connection and now everyone in the office gets over 900 speed! Almost 20 times faster than before. I am very happy with the service and they did a fast and efficient job. Thanks!