Small business and Martinez, with honest honor, and great service!! anytime after replace iPhone battery I go there. He's honest friendly. Good service actually awesome awesome excellent service. I recommend this place for your smart phone services read more

Roberto was very friendly, he repaired the cracked screen of my iPhone XS Max. He was quick (20mins) and the pricing was very reasonable. Love that there's a 30 day warranty if anything goes wrong with the new screen. Definitely recommend his business for phones or iPad repairs! read more

Was looking for a place to repair my son's iPad and so glad I came across this shop. Roberto is not only professional, but such a kind and wonderful person. Even with just a five minute interaction with him, I left with such a big smile on my face. Highly recommend this shop to all! read more

He fixed the broken thingymabobby in my iPhone port in 5 minutes for $22! I called/googled around before going in. Estimated cost of repair at Best Buy and Apple: $180. And they said I'd probably have to replace the whole iPad with a broken port. Not! Note: Enter through RCA Superprint store. Highly recommend. Support small businesses! Martinez 94553 read more

Roberto was fantastic--genuine, efficient, and easy to work with. The shop felt welcoming and homey, and the prices were incredibly affordable. Fast, honest service. Highly recommend. read more

Fast and friendly service with a sense of humor. They had the iPhone 14 part we needed in stock and got it repaired with an added screen protector in the time that it took me to run my next errand. read more

UrgentiCare iPhone Repair - My son's broken screen. - Mobile Phone Repair Near Me - Martinez, California

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One call to Ricardo. He said, "come on in." I dropped off my shattered iPad at 10am, he called at 3pm and said, "it's ready." Quick, friendly, and a true professional. That's what I like and highly recommend Urgent are iPhone/iPad Repair on Main Street in Martinez. read more

UrgentiCare iPhone Repair - Mobile Phone Repair Near Me - Martinez, California

Searched around for an iPhone repair shop for my son's phone and completely forgot we had one downtown! I called and spoke with Roberto, got a quote and he let me know when to come by bc I was unsure if we needed an appt... We got there and he started right away after filling out our info. He said about 15 minutes so we went to States to get drinks and a quick bite to eat.. got back and he was already done... I would recommend him to anyone. He's extremely nice and very knowledgeable! If I could give more than 5 stars I would!!! Thank you again Roberto!!! read more

Wonderful experience. Roberto was knowledgeable, quick and quality parts used. Glad I found him after his move from Concord, CA. I will again go back with any of my iPhone or iPad issues or repairs. read more

I had a cracked iPhone screen and called Roberto based on the reviews and proximity to where I live. I set up an appointment for the next day as he needed to order a screen for my iPhone model. When I arrived he inquired about my phone. Was it working? Were there any issues besides the cracked screen? Based on my answers..works fine, no issues, mostly just aesthetic--he said your glass screen protector is broken. Not your phone. I had brought my own screen protector which he installed in under five minutes and was OTD for $10 rather than $100 for a cracked screen. Roberto is a rarity in this world. He cares about his customers whether it is your first time in or your fifth and he's HONEST! A bit of advice for folks. His office hours are a suggestion. He lives close by. It is best to call before coming to verify he's in and he can make it to his business very quickly to greet you. He receives texts at his listed number and that works great too. His response time is fast! read more

I was in a pinch and needed to fix my son's ipad screen quickly. The service was fantastic and at a great price. A+++

Roberto is a very kind man. He does great work. And his prices are competitive. I had my new battery installed within 15 minutes - just enough time to hit Starbucks or window shop along Main St. read more

Roberto replaced the battery on my iPhone and did an excellent job. The whole fix took about 20 minutes, and he was very kind, honest, and friendly throughout the process. He clearly knows what he's doing--very knowledgeable and professional. Highly recommended. read more

Roberto is a lifesaver! iPhone battery life, that is! My phone was not holding charge, and needed a fresh battery. Roberto was able to obtain the right battery model for me the same day. He carefully lifted the screen and changed my battery, then gave me the pro tips on how to properly calibrate my battery and extend its life. My family now goes to him for their phone battery needs, too! I highly recommend this local business. read more

Very good service! Quick and professional had my phone apart in minutes and within 15 minutes I had a new screen and out the door. Owner was friendly and knowledgeable. Location is on Main St parking can be a pain sometimes but I found a spot in a few minutes. I will recommend Urgent IPhone Repair to my family and friends. read more

This guy is a phone pro! I needed a battery asap and this guy slammed one in just a few minutes, a new screen too! Left with new covers all around, nice selection. read more

Would have liked to bring my cracked iPhone here for repair. Hours listed on yelp says it opens on 9:00 on Saturday, voicemail message on the business phone line says open at 10:00 on Saturday. Stopped by at 10:15 and the doors were locked. Came back at 10;45, same thing. As a Martinez resident, I like to support businesses on Main St., but if you don't open your doors, it's kind of hard. Heading to another place in Walnut Creek... oh well! read more

Walt from Walt's Adventures here. When I'm adventuring all across California, I need to know where I am and where to go. I need modern technology to map me to my destinations. When my iPAD screen cracked, I took it to UrgentiCare in Concord, California. I choose UrgentiCare because 116 people gave them a rating of 4.9 and they were not mistaken. Professionalism and dedication were the staples by which this place operates. I was told that repairs would take 4-5 hours but... boom! It was fully repaired in 3 hours! Whenever I need to repair my iPhone or iPAD from this day forth... go to UrgentiCare. read more

I went into this business on a weekend during John Muir's Earth day celebration. We were his only customers as what he told my sister and I. Unfortunately he rushed through the process of putting my iPhone 15 pro screen on ($120) and within two days the screen started defecting. I've had a case on my phone the whole time and the screen would glitch and shut off & on. I went to Apple and they ran a diagnostic code on it. There's nothing wrong with my iPhone 15 pro. The guy simply put on my screen wrong. I called today (May 13) and asked him if he could put it on correctly and he stated his business doesn't do warranty. It's a bit concerning as a business owner who does phone repairs to not give warranties for phones. Phones nowadays cost $1000+. He kept interrupting me the whole time through the phone call. Now since he did his job wrong I have to go to actual Apple Store to get it fixed properly. Kind man, just rushed through the process. Be careful if you go here. I suggest just going to Apple. read more

I am so glad I met James (Roberto) at this business, he not only fixed my phone, but he also raised my spirits by showing compassionate ethical business practices. I totally endorse this business. read more

UrgentiCare iPhone Repair - Taking care of another happy person who had his phone repaired. - Mobile Phone Repair Near Me - Martinez, California

Roberto is all time! what great service highly recommended! Don't waste your time anywhere else his prices are the best and his attention to detail is second to none. read more

Very sweet gentlemen :) and very helpful, found this place on google. Very quick service read more

UrgentiCare iPhone Repair - Interior, - Mobile Phone Repair Near Me - Martinez, California

I've now visited Roberto twice for issues with 2 different iPhones. He has been nothing short of stellar in terms of his customer service, communication and speed. His work on both phones has restored them to great working condition, and at a very competitive price versus Apple, and Apple Authorized, repairs. I know I will continue to bring my mobile devices to him in the future - and if you're looking for someone to service your device (battery replacement, screen replacement etc) look no further than Roberto and Urgent iCare. read more

Roberto was great! Excellent service, my iPhone had a broken camera and he fixed it fast and it's working amazing now !

My daughter dropped her iPad at school and completely shattered her screen. Roberto was able to get it fixed same day. Price was reasonable. Thank you Roberto! read more

UrgentiCare iPhone Repair - Mobile Phone Repair Near Me - Martinez, California

Amazing service from an incredibly competent and friendly tech/owner. New screen installed on my iPhone while I waited. Can't recommend enough! read more

Roberto was great and had all the parts for me. Love the 90 day warranty and the lessons on how to treat my iPhone better like using the correct charger! read more

UrgentiCare iPhone Repair - Roberto - Mobile Phone Repair Near Me - Martinez, California

Very professional service here :) Brought in my friends iPhone because it had a issue with the screen not showing picture but still receiving calls and texts and Roberto was able to help with this problem very quickly and in such a friendly and professional manner that is hard to find these days. I would personally highly recommend to come here for any issues of any related to iPhone or any other Apple devices :) read more

UrgentiCare iPhone Repair - Mobile Phone Repair Near Me - Martinez, California

Over a year ago Roberto had fixed my wife's iPhone screen when hers was smashed, so after dropping one of those big heavy 4 cup Pyrex measuring glasses on mine last night it was time to give him a call. I spoke with Roberto on the phone and was in the next day getting my iPhone fixed up. ** Great Price ** Great Technical service ** Great Customer service I was in and out in 30 minutes with a perfectly refreshed iPhone! I don't think there is anything else telnet could do to make the process easier! Thanks guys! read more

Went in to fix a "broken" iPhone 12 Pro. Talked to Roberto who gave my phone a hard reset and fixed it at no charge! Honest guy and super nice! Definitely recommend! read more

I have called upon Roberto at Urgent iCare twice to replace cracked screens on my iPhones over the past few years. Both times he was able to replace the screens within an hour or two. Roberto is the consummate professional...friendly, courteous, honest, very reasonably priced and an expert in repairing all things relate to an iPhone or iPad. I recommend him to all my friends and family. Thanks Roberto! read more

Roberto did an excellent job repairing my busted iPad screen! He was very personable and professional the entire way though the process completing the job ahead if time as well! Will definitely be going back if I have some more misshaps! read more

Quick and easy! Thank you so much! Fixed same day and good prices! Thank you for all of the help.

I highly recommend getting your iPhone or iPad repaired here. I brought one of our family iPads which was shattered and also bent, and they were able to fix the glass and get the iPad somewhat straightened out. read more

My camera broke on my iPhone 12 and I called urgent I care, Roberto the owner & operator answered and was very nice and helpful, a few days after I came in and he was awesome. Prior to coming I called a few phone repair spots and urgent iphone was not only the cheapest but Roberto was very kind, very informative & he took his time to actually listen while other shops were short, careless and expensive. Roberto was fast at the camera repair, commutative, Very well priced and such a kind man. I see why this place has great reviews. this business is highly recommended! read more

Roberto was friendly professional and gave us the best deal in town. My first time here for an iPhone XR that got smashed. Hope I don't need to come again but if anything ever breaks I will be sure to keep him in my contacts. Great service great value. read more

UrgentiCare iPhone Repair - Store front - Mobile Phone Repair Near Me - Martinez, California

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Roberto was very friendly. Fixed my broken screen in 30 minutes. Definitely recommend to anyone who needs their iPhone fixed.

After waisting my time at the Apple Store in Walnut Creek. All they had to say was that the iPad was responding when they plugged it into their computer. But there was nothing they can do and offered me a new iPad for $249, not including taxes. Then I went to Best Buy. The employee I spoke to told me that they would offer the same thing apple was offering or they can send it to her it fixed but it would cost about $100 and with $150 more I can just buy a new one. He did say that I can find a mom and pop shop to see if I can get it fixed. I took his advice and made a phone call to a very nice gentleman named Robert! I told him what the problem was and he told me it was the LCD. He continued with his price and possible outcomes. I brought the iPad in and here I am back at the shop. Robert fixed it! I am extremely thankful for his skill, kindness and service! I will continue to come back when something goes wrong with my i- electronics. I would highly recommend coming to Urgent iCare for your i-electronic problems Apple "can't fix". By the way the screen on the iPad when black but was responsive to charging. It was bought in April 2021. Which means it needed to be fixed not replaced! Thank you Roberto! read more

SUMMARY: Roberto the owner is one helluva funny and cordial guy and will do whatever it takes to get your phone back in order. HIGHLY RECOMMEND! BACKGROUND I thought I knew a bit about iPhones, but apparently not. On our last trip to Taiwan, our Verizon rep told us that in order to use our phones that we'd need to buy their Outrageously Overpriced International Plan to use our phones. Strangely enough the SIM card kiosk lady in Taiwan said our phones wouldn't work. So I did some research and tested our old iPhone 6 phones with US SIM cards and sure enough they work. So off we went to get some issues fixed so these old iphones could be used as our overseas phones. PHONE 1- charging port not working Roberto asked me to bring this phone in particular to inspect it. He did the following without charge: opened it up, swapped out the charging port and tested. No dice. Then he replaced the battery. Again, no dice. Finally he replaced the screen. No go. He determined it was something way more serious, so I decided to put this phone out to pasture. All of this at no charge to me. PHONE 2- Worn battery This is was my daily phone that I used for close to 4 years. As far as phones go, it was one of my favorite phones. Screen size is right sized and just powerful enough. The iPhone 6 for those of you who don't know is Apples workhorse phone. So much so that this particular model is still actively refurbed and sold. Anyways the phones battery was replaced with an aftermarket battery that Roberto said was his go to battery for it's longevity and reliability (less than 3 pct defect rate). RETURN Absolutely. I'm actually going to reconsider purchasing Apple Care Plus because Roberto's repair rates are very reasonable. And he's very upfront about pricing on the phones when you call. So give him a call! read more

What a fabulous establishment! The owner, Roberto is wonderful, fast and efficient. We will definitely be bringing all of our repairs here. We were in and out within 30 minutes. read more

UrgentiCare iPhone Repair - What a fabulous place! The owner Roberto is so nice, honest and not to mention funny! We will definitely come back for all of our repairs! - Mobile Phone Repair Near Me - Martinez, California