I walk in and I say hello. I walk towards the shoe department and browse. No employees come up to…read moreme and I'm in the need to buy a pair. I walk to the Jean area and find a pair but I only find one in my size no other color to choose from. I walk around holding the jeans in my hand walk by an employee doesn't say a word to me. I look at the Dodger tshirts and I decide to put the jeans back and walk out. I get to the door and leave and both employee don't say a word to me. They were not busy. This kind of behavior is unacceptable and as a loyal customer I won't be back. I have two other locations near me and I always went to this one because customer service is king to me but this is a new low for me. 25th of October 2025: last time! 1040-11am

Amazing service and a great selection of the clothes and styles I love to wear. Everything was…read morereasonably priced and there were a lot of items on sale. I loved the available colors and sizes of Levi's jeans and they had dressing rooms available for those who want to try items on before purchasing. This is the kind of store I would have loved to spend more time shopping in. I definitely will when I am feeling up to more adventure. There is a whole wall of branded Dodger's gear, a wall of JanSport backpacks, lots of brown, black and red plaid flannels, stuffed animal toys (like a bright blue whale!) and lots of fun printed t-shirts and jackets. The folks who were there helped to carry things to different parts of the store for me (since I wasn't able to on my crutches) and they were great about checking in just the right amount as I browsed. I was able to find the perfect pair of jeans and I left feeling really welcomed. I will be returning soon to check out more of the offerings very soon. I loved that they had clothing for skaters and also styles that were very punk rock.

I visited this clothing store recently and was pleasantly surprised by the huge selection of…read moreclothes for both women and men. There are so many beautiful models, colors, and quality fabrics to choose from. I especially like the dresses here -- the styles are very trendy and elegant. What I didn't like was the long line at the checkout, although there were already four cashiers working, which helped move things faster. There was also a big line for the fitting rooms. However, the staff handled the situation professionally: they called another employee to help organize people for the fitting rooms while the first employee was busy giving out online orders. I also think the store could really benefit from having self-checkout or express checkout lanes. Some customers have carts full of items, while others are waiting in the same line with only one or two things to buy, which makes the wait feel longer. Overall, I left satisfied with my shopping experience. The prices are above average, so I don't come here very often because of that. But I always check the sale sections, and that's where I usually find beautiful dresses for myself. The store also has a great selection of men's clothing. Overall, a stylish store with a wide variety of options and helpful staff.

I came in today to see the shoes and if I could find any good deals, they had a huge selection of…read moresize 5 I was honestly surprised as most of them only have 1 row for my itty bitty feet. They also had a huge selection of women's to choose from but nothing was calling to me today. Also the line was super long so I'm thankful I didn't find anything cause I was not about to stand in that long line! **Also I did use the restroom but you need a code to get in. Couldn't find anyone on the floor to help out so had to walk up front for it.

Been shopping at this Macys since childhood. Located in the Burbank Mall,This store is beautifully…read moreorganized, with each floor dedicated to a specific department, which makes navigating easy. Macys does run really good sales from time to time. Overall, it's a nice shopping experience that is worth stopping by at least once! I also purchased my bedroom set from this Macys and was exceptionally pleased with the delivery, value, quality and wear of each piece.

Sienna in the men's section has excellent customer service. They didn't have what we were looking…read morefor but we were pleased with the service

I'm not sure if the people working here earn commissions for sales, but if they do, you can't tell…read more And for me, that's a great thing! Jaquelyn was extremely helpful and knowledgeable. She was able to find the perfect dress shirt size for me, and even hunted down some bargain priced shirts from the clearance rack while I was looking at other items. She helped me find the right suit size, and offered several suit pants options. In short, the best customer service I've ever received while clothes shopping! As far as the store goes, I appreciate how organized everything was. They have 4 different "fit" types for most suits, and their dress shirts are clearly labeled and organized.

I was at the Burbank location and in speaking with the store manager she was extremely rude,…read moreunprofessional, condescending and argumentative. I would not recommend anyone go to this location.

The Service: Staffs are friendly and helpful…read more The Store: Well organized. Easy to find merchandise. The Parking: Mall parking structure

Placed an oline order last Friday and received email confirmation when it was ready for pick up…read moresame day. Once I made it to the store, it was not busy nor crowded. Staff was friendly and once I told them I was here for an online pick up order, the staff member assisted me right away. Store is well organized, clean, well stocked and plenty of sales happening just in time for the upcoming holidays.

Not all Target's are the same...This one is HUGE! and one of my favs…read more They remodeled the food court and Starbucks a while back and it is much nicer. The Health & Beauty section carries a wide variety of items and brands. This area has great signage above each aisle making it easier to find what you are looking for. The Target Market area is also very large with top brand dairy, produce, frozen items and more. You can definitely find yourself browsing each section for a while...Especially on a rainy day... *Plenty of free parking in the lot *CVS Pharmacy inside *Starbucks inside *The Ulta Beauty Dept is being phased out so take advantage of the "Buy 1 Get 1 Free" deals - only certain brands are offering this ~ and that's all I have to say about that...

My drive up order of two items took less than an hour to be ready…read more Once I arrived it was about 30 seconds between checking in and my order at my car. So fast!

This place is such a cool little gem in Burbank! I love to keep up with the latest…read moresneaker/clothings drops & the staff here have me covered! They are knowledgable, caring, and reasonable with their prices. Great addition to the town!

Super Cool Store! Very Friendly staff! Trending Shoes and Cloths!…read more Support your local business. Great selection on shoes and cloths, instead of buying online walk in try them and purchase them, Simple friendly experience. Prices are extremely fair. Modern, stylish, trending selections. Keep up the good work Qualite Los Angeles

The Service: Helpful but understaffed…read more The Store: During weekends, a little bit not well organized. The Parking: Mall parking structure

H&M is one of my favorite stores. They always have great deals for a great price. The quality of…read morethe clothes is really good. They have a great accessories selection in an affordable price range. I had a great experience in this store. Lady who helped me had a smile and was friendly. She didn't rush and took her time during the transaction. I will be back for sure to purchase other things.

Any Ross is going to be a hit or miss. Sometimes you come here and find a treasure. Other times…read moreyou'll strike out big time. And you will always have to check everything at this location because I find items constantly put in the wrong size or area as a whole. They really make you work for your savings. However, beyond clothes, I find this Ross to be a great place to check out for things like toys & appliances. I like to come here around the holidays for gifts for my kids/relatives that won't break the bank. It's especially great for White Elephant gifts. I also appreciate that the parking structure behind the store has a large area just for Ross customers. It means you're not going to have to worry about hunting for a spot around the area. I've never had a hard time finding a spot for a quick stop here.

This place has lost my business. I came in today with my wife, looking for some pants for her. We…read morefound some great options, and came to the fitting room for her to try them on. The lady originally working the fitting rooms told my wife and me I could go back to help her, since she's newly pregnant and looking for some pants to accommodate her as she continues through the process. She had many options to try on, so I went in and waited as she tried on each. So far so good. A few more people came in to the fitting room area, found some rooms for themselves, and all was well. After a few minutes, it seemed like the shift for who was working the fitting room had changed, and another lady came in to the area I was waiting. I had made no noise or issues, but the woman told me that I absolutely must leave the area, and that "There are many women changing in here, so you must leave immediately. Sir, you CANNOT STAY HERE." She got progressively louder and more aggressive. I told her I was here to support my pregnant wife, and was trying to not make her walk back and forth 50 feet each direction each time she tried something on, and she told me she didn't care and that I must leave. I cannot say when the last time was that I was accosted so heavily, and for no apparent reason. I was made to feel like a pervert/creep by this woman, despite having done nothing, and having been told by the previous employee that it was fine that I was there. Far be it from me to criticize someone working in customer service/retail, but I've had some of those same jobs, and I could have handled that situation in 15 better ways than she did. It made me feel terrible for even being there to help my wife, and for spending money in the store. I won't be making that mistake again.

Very impressed with this place, Jess helped me out, she was incredible; very informative, kind,…read moreaccommodating and knowledgable. Found the perfect pair of shoes for my strange feet I will be back, thanks Jess! William

Amazing customer service! We arrived around 6:10 PM knowing they closed at 7, but Owen went above…read moreand beyond and helped us all the way until 7:30. He was incredibly patient, knowledgeable, and genuinely wanted to make sure we found exactly what we needed. The entire experience felt welcoming and stress-free. Owen took the time to answer all of our questions and made us feel like valued customers even though it was past closing time. Truly above-and-beyond service!