A client invited me here, and I'm sure happy I accepted. I haven't tried the sandwiches just yet because I have fallen in love with the Chicken Tortilla soup. It's the creamiest and cheesiest soup. It has a very nice spicy taste. If I had to rate the spice, it's a 10. I can actually taste the spices. The overall soup is a ten! I have literally driven out of my way to come here for the soup. I certainly will try the sandwiches because they do look really good and hearty. The place itself is very calming and relaxing, even though it's busy. I think it's the neighborhood's go-to place. I can tell by the conversations the staff have with the customers. Everyone is so friendly, and almost always the customers dine in. So when I come back with the sandwich, I will most definitely post it! read more

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The subs are good and the staff is cool and helpful. The seating inside is casual. There isn't anything that separates Thundercloud or stands out but I believe their subs are good enough in a pinch and they are the perfect pit stop before you hit HW 71 East. read more

Wish they would actually listen when you talk to them instead of always messing up orders and never doing anything to fix it. Also really hated that when I brought it up the girl tried to argue with me instead of making things right read more

Quick, reasonably priced, fresh, and tasty. The sandwiches are consistent. At least for this location. Service is swift and friendly. Don't expect them to ask you a million questions (which is my preference), as they are fast paced and trying to get you taken care of as quickly as possible. The N.Y Italian and Chicken Salad are my go-to sandwiches. Give those a try. For vegetarians, the Nada Chicken sandwiches are amazing. read more

My favorite sandwich shop! The people that work there are great people and are super nice and inviting. The sandwiches I've gotten there have always been tasty and exactly what I asked for. I won't go to any other Sandwich shop. Decently priced as well! Love this local shop and I feel like a valued customer every time I go there. Definitely try them out! read more

I've been craving an Italian sub for a few days. They did not disappoint. Crispy veggies, appropriate amount of mayo/mustard and excellent pickled peppers. With a bag of miss Vickie's, hit the spot read more

Sandwich was blend, no taste at all. The sweet tea was watered down and tasted horribly. Worst lunch decision

Good food just slow serviced . I have been to other thunders where before I even pay the sandwich is done. There is only 1 other person in here and I am on min 13 waiting for my small turkey with a soda. Maybe a party platter before me? read more

They are around the corner from my job. They always get my order correct. Friendly...nice...and DELICIOUS! read more

Thundercloud Subs - Tuna sandwhich - Sandwiches Near Me - Austin, Texas

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This place is within walking distance from the office so it's great when I don't have a lot of time for lunch. The food is fresh, the service is fast, and the prices are reasonable. I order the salads, I recommend the Tuna or New York Italian. Always appreciate a place who has Diet Pepsi and diet Dr Pepper as well. read more

Seemed okay. Then i had a conversation with the guy about adding chicken to my blt. He rung it up. Paid for a blt with chicken and pickles on gluten free bread. Man MICROWAVED the bread and i noticed in the car on the way home he didnt even put chicken on my sandwich. After i not only ordered it but asked his opinion on it. Bread was dry. Enough said ;-; I was big sad about the chicken. read more

I'm born and raised Austin Texas, therefore raised on Thundercloud. Even having moved all around the country, there's still never been anything better than a T-cloud sandwich. Highly recommend! read more

Got the Turkish delight sub, miss vicki's salt n vinegar chips, and a sweet tea. It was bomb! What made me chose this place is that they use sprouts on their subs! Been lookig for a sandwich shop in ATX that has sprouts and this is the 1st and only place I've found. Thanks for the good lunch time grub! 2thumbs up! read more

Thundercloud Subs - Turkish delight, salt n vinegar chips, sweet tea - Sandwiches Near Me - Austin, Texas

Thank you to the hippie who forgot to put the turkey on my turkey sandwich. I realize that you are most likely high, but please get your shit together. I did not want to be a vegetarian on this particular day. At first he gave me shit for the choice of cheese I wanted, which I never usually even get cheese on my sandwiches, but this particular day I wanted American. "American," he says. "so you're going with the vegetable oil today," "Yes, I want my cheese to be orange and fake today," I said. Thanks for judging. Then after I gave him specific instructions: turkey, avocado, lettuce, lots of tomatoes and T-sauce, he insisted and putting bacon on it. "Why not?" he said. "Bacon is delicious." "Yes, bacon is delicious, but I don't want any today." And then after he wrapped up my sandwich, he yelled out the wrong order to the dude at the cash register calling it a "California Sub" and I had to remind him- "No, there's no bacon, remember? Just a turkey with avocado." Goodness, gracious, get it right. And then, 20 minutes later after I'm way long gone from that part of town, I open my sandwich and much to my dismay... it's an avocado, lettuce and tomato sandwich. No turkey in my turkey sandwich. I guess he was so distracted by the bacon that he forgot the turkey. So I called the place and talked to a guy who said he would give me a free turkey the next time I went in. UGH. Oh, and this place is also super hard to find, all tucked away in a tiny corner of a shopping center, but they do have a drive-through. read more

OK, here are some of the reasons I like Thundercloud subs, all in one paragraph, real quick like. Good Sandwiches. Locally owned. Good meatballs. Good chip selections. Good soups, most times. Locally owned. NOT SUBWAY. Funky staff, usually (in the good way, not the we need to bathe way,though they can be pretty hippy-dippy in some cases). Good music, sometimes, loud music almost all the time (RAWK!). Locally owned. Here are the reasons I like THIS one in particular, in list form. 1) A plethora of Bruce Lee decorated items all over the Store. Apparently, it's a theme at this location. 2) It's the closest Thundercloud to my office. 3) It's the only one that I have found that CONSISTENTLY has Tomato-GARLIC soup. (Tomato Basil=Good. Tomato Garlic=AWESOME). 4) They are alwyas SUPER busy at lunch, but man do they have a good system down. One cashier, like 7 guys making sandwiches, I get in and out in 10 minutes most times, even with a line. 5) (Here's the Kicker) DRIVE THRU!!!!!! Never saw a Thundercloud with a drive-thru before. very Cool 6) Did I mention the Bruce Lee? I like Bruce Lee, Chuck Norris is a chump. 7) Lots of Reggae music, and a bit of reggae and Marley decorations. 'Cuz what goes better with Kung-Fu masters than reggae and weed? Nothin'. read more

Why does your staff hate me so much? Can they just tell I'm an invading Californian? Do they hate fat white girls as a general rule? They all look at me like my presence is hard to bare. I mean, I love your blue hair and tattoos. What's the deal? Are you judging my girly office wear? At other locations, I sometimes feel like I'm not cool enough to be there. But here, it feels like they are all horribly depressed, too stoned or they just hate ME. The sandwiches are good though. read more

"When I'm really hungry and I want something good, I go to the Thundercloud in my neighborhood. The sandwich makers are friends of mine 'cause I'm in there all the time." Oh, that little jingle really describes my experience with this particular location. I frequent this location because it's close to work and home and it has a drive thru. That's a big plus on days when it's rainy and I forgot my umbrella. Although I'm not *really* friends with the sandwich makers, they are super friendly and do remember me. I think once I even invited them to my party. They couldn't go because their manager was taking them to dinner for getting a perfect score on their secret shopper thing. As far as the food, it's just a local sandwich chain. Some sandwiches are better than others. My personal fave is the Roast Beef and Avocado. This is my favorite location. read more

Before I explain my strong dislike for this specific location, let me put this out there first: I am a dedicated Thundercloud customer and have been since my first weekend living in Austin 7 years ago. But this location needs some help. Badly. They have terrible customer service, which I have tolerated because I love their sandwiches & this is now the closest location to my new house. Enough is enough, though. My husband and I went in today for sandwiches before a road trip and the gal making our sandwiches must've been having a bad day. She was curt and rushed us, even though there wasn't a long line. My husband asked for "a whole pickle, speared" and they forgot it, then gave us one spear and charged a buck to get the other 3 spears to make a whole. Fine, I'll pay an extra dollar. But she promptly turned to the next customer and said "sorry for the wait, they didn't get their pickle & it was a fiasco". Lady- we were STILL standing there. I crossed out the tip that I always leave at T-cloud. Insult to injury- half way out of Austin on our road trip and I discover my sandwich is missing meat. And I didn't order the Veggie Delite! Please spend a little time training this location on customer service. An "Austin Classic" shouldn't be so rude. read more

Hit this here this afternoon, same as all the other TC subs in Austin. I got a lot more meat though! A bit smaller in side than most, but not a prob as there is outdoor seating. read more

It's T-Cloud. If you can get a better sandwich, you didn't get it in Travis County. Hadn't been to this location before and the quality was equal to all the others. My total time to walk in, order 1 sandwich, pay, and walk back out the door wasn't more than 5 minutes at 11:45am. Sweet. read more

Thundercloud is one of the things that has remained uniquely Austin while everything else seems to be changing. Thank you Thundercloud for being you AND for introducing me to Jalapeños on Tuna fish sandwiches. Game changer and I am grateful! read more

Great local chain with favorites such as the Austin Club Sandwich. I hit these guys about every week. I really like the Austin Club and the Roast Beef with Avocado but just about everything I've tried is great. The staff is real laid back, but the drive through moves pretty fast so don't be discouraged if there is 3 or 4 cars ahead of you. read more

I go here all the time. Never had a bad experience. Chick with green hair is always super nice. Blonde guy is super cute that works nights. Food is good. read more

Love thundercloud, always the most interesting staff and such delicious subs. Only complaint about this location is that the dudes working seem to be allergic to the food prep gloves. Never seen them wear them, so that's kinda gross but whatever. Still tastes good. read more

By far the WORST customer service I've ever encountered. We walked in and not one person behind the counter acknowledged or even looked at us for about 7 minutes while serving the customer before us (not a deal breaker but kinda weird) . When it was our turn, our sandwich maker was so rude we ended up just walking out. Something I have never done before. read more

I love Thundercloud. I'm probably at this location twice a week. They're always friendly and fast. Typically they even know my order. I'm very happy there's a Thundercloud so close so I can shove food in my face hole when I'm at work starving. read more

The staff here is really cool. They take extra time to make your sandwich with little details to make it great. I ordered the new "big Paul" wow! This thing kicks like a mule and fills you up to bursting point! I go out of my way to come to this store. You should too. read more

Honestly, I hate having to do this, because my husband has worked in the food service industry for over 23 years and I know how rough it can be, especially when you're having a bad day. The attitude of the man serving me tonight (6:30ish pm; 10/08/2019), however, pushed me into leaving this review. I want to start off by saying that I love Thundercloud and do does my husband, though this was our first time back in quite awhile due to moving. The food is always great. The customer service I recieved today does/did a great disservice to that. When I walked in, I was not greeted in any manner by the man behind the counter. The woman who was working was not up front at that time, and I want to be clear that there were no issues with her service-she was polite and professional. Usually I would brush a lack of greeting off, but in correlation with the rest of his service, it bears mentioning. Everything was okay at the beginning. The woman asked for my complete order so that she could ring up my meal while the man was making my 1st sandwich. When she asked if any extras would be on the 2nd sandwich, I blanked on what those were, and so listed off the items besides ham and American that my husband wanted on his ham&cheese. I mentioned "Swiss," which will be relevant shortly-the man said nothing in regards to the Swiss. At that point, when I had finished the complete list of ingredients, he shoved the laminated list of extras at me and snapped "Is any of that ON HERE." I was honestly taken aback. When he began making my husband's sandwich, he asked "So American and Provolone?" I replied "American yes but could we do Swiss, please (as I had previously mentioned)?" He then snapped (AGAIN) "We don't have it, it's either Provolone or not." While I obviously did not blame him for the lack of Swiss, I did take offense to his tone, the attitude in which he replied, and the fact that I had mentioned Swiss TWICE before and he said nothing, and then spoke to me rudely. A simple "Sorry ma'am, we don't have Swiss, would you prefer Provolone instead?" would have more than sufficed. Finally, when my order was complete and bagged (I was never asked if I wanted to dine in or have it to go, which would have been nice; thankfulky, his assumption was correct), he plopped it on the counter and immediately turned around and walked away. No "thank you" or "have a good night" or "hope you enjoy," any of which would have been great. To top it off, when I chose to mind my manners and said "have a good night," the woman working cheerfully replied in kind while the man ignored me. Like I said before, I hate to leave a review like this, and especially for Thundercloud. I hope he was just having a bad day and his attitude is not indicative of his usual behavior while serving customers m please know that I do NOT subscribe to "the customer is always right"-I DO subscribe to basic manners and polite customer service when it is part of your job description. I am certainly not looking to get anyone fired by any means, either. But perhaps some training on how a bad customer service experience can potentially turn a loyal customer away for food would be beneficial for him. read more

Much better Thundercloud location than the one about a mile and a half south on Burnet (which is closer to my house). Place is cleaner, food seems fresher, people are friendlier. Also, they have the carrot cake, which is awesome. The closer location to my house just seems inferior overall. I'm glad I found this one :) read more

By far worst customer service I've encountered in awhile. Absolutely refused to let me pay by phone and told me "That's not convenient for us" read more

Favorite spot to get Tuna sub. One of my Austin favorites. Easy to get to from Domain down burnett street.

Unfortunately, I work within walking distance of this place, and my co-workers frequent it often. I swore it off about a year ago because I watched someone start making my sandwich, then take someone's money, then come back to my sandwich, then wipe down the counter with a gross looking rag, then start on someone else's sandwich, all without washing their hands once. That's just gross, and I sent an email to the company telling them so. Despite the long hiatus, I was starving today and decided to give Tcloud another shot. Wouldncha know it?!?! - the guy making my standwich stopped to answer the phone, go to the back and get more pickles, ring up more order, then wrap up my sandwich. Dude, your hands should be clean when you start handling food, and if you must touch things that are surely germ covered (phone, cash register) WASH YOUR DAMN HANDS. Plus if that type of stuff happens in front of you, who knows what happens in the back. Gross. read more

Fresh food, the staff is funny and accommodating, their quick and consistent. I eat here regularly and have never had less than stellar experiences. read more

What the heck guys! This location is the worst!!! Chick with green hair do you even know what customer service is? If you hate us so much get out of the service industry while you still can!! How hard is it to be polite and not a meanie head? If I want avocado just give it to me. Don't judge me or make a deal about how much harder I'm making your job. Also I'm not a rude person but if you're going to look at me like a fat ass for wanting a brownie instead of chips.... Look in the mirror first next time. You made me feel crapy for what I wanted to eat after a 80 hour work week. If I want to eat a brownie leave me alone I work really hard. You are a meanie and I don't like you!!!! Only go to this location if you're looking to be made to feel bad about yourself and your eating habits!!!! read more

Every single sammy they make is AMAZING!!! The Cali Club is my favorite! TS avocado is to die-for! Fresh everything all the time!!! Their corn chowder is life changing! Great, fast & friendly service! I'm always in & out in under 10 minutes! This location has a drive-thru but I enjoy going in! read more

Eh. Went in here for my first meal of the day and it was okay. My sandwich was quite sloppy and soggy because the lady drenched it in avocado. I got the austin club with thunder sauce. If the sandwich was more equally spread out with sauce and everything I would've enjoyed it. But as I ate the sandwich, it was too overpowering of one thing and it wasn't balanced. If they could work on that, their place wouldn't be so empty. read more

Horrible customer service, charged me to get a different mustard (I order honey mustard every day at my normal Thunderclouds that I go to and have never been told that's an upcharge), rang me out before I was even done ordering and then told me to write the difference in the tip, Etc. I eat daily at Thunderclouds on Manchaca and they get 5 Stars hands down. This place ought to go do some training down there. read more

They're rude and nasty. They'll go out of their way to tell you to go to other locations for things like chili and Mac and cheese. The older guy is constantly rude and condescending. Not to mention the food poisoning risk you have eating here. Avoid. Any other thundercloud is amazing. read more

Went in today they managed to get all of my sandwiches wrong except for one. Its like they ignored everything I said. didn't find out till I got home, kind of disappointing. tried to call and let them know but the phone was busy. I didn't want a refund or anything like that I just wanted the manager to know that my order was way off. They put mustard on my sandwiches when I said not to, they did not give me my wheat bread like I requested, they forgot to put the peppers on one of my sandwiches as well etc etc. read more

The previous two Thunderclouds stores I have been to had orgasmic meatball sandwiches. This one had a greasy sauce with considerably less crushed tomatoes in the sauce. Skimpy on the parmesan too. The clerks were very fast and courteous though. The problem was just cutting corners in the food. Another advantage to this one over the other two was that music was not so loud that I felt I needed ear plugs. And while the music had a pleasant energy to it, it was not heavy metal. That made my in-store dining experience more pleasant. It's not that I need elevator music when I eat out, but it's also not to be blasted into the next century. This store found the right compromise in that area. Plus there was better seating options as well. Now if they could just get their sandwiches on par with the Burnet @ Anderson or 290/2222 @ 35 stores, then I would prefer them. read more