We have wanted to try Thump Coffee and finally did.
The interior is large, with browns, black, hardwood floors (easy to keep clean, and it was), exposed wooden ceilings with exposed pipes. There is a large brick wall which runs behind the main counter. It's spacious, with nice music playing in the background. It can be loud inside, as there is nothing to absorb the noise, oh well. There is plenty of room to move around, as the tables are not right up against each other. The main entrance or store front, is all windows, letting in the wonderful Colorado sunshine.
When you enter the coffee shop, the counter to place your order is not directly inside the door, which is very nice. You have to step inside the coffee shop, out of the weather. You get to stand and wait as there no chairs to sit on, to place your order. Luckily you are by the wall where their merchandise is displayed, just in case you would like to purchase a Thump coffee cup, or something else. You can't blame them for that. Once you place your order, you are given a number, which you place on your table. Your order is brought out to you, thus they have table service.
For seating, you may choose from 5 individual tables which seat 2-4 (maximum) people. The chairs are a hard black plastic. There are also 3 community tables which seat approximately 7-8 people each. These have high back chairs, with actual backs. I know, it sounds funny, but when I sit down at a table, I like my chair to have a back to it, so I can sit back in my chair. There is also a bar at the counter, where you can see what is going on behind the counter, where the coffee and the orders are being prepared. There is separate seating area with a couch and two comfy chairs in the back, a nice place to relax with friends. Outdoor seating is available with several patio tables and chairs.
There is no wifi on Saturdays or Sundays, from 8:00 am to 3:00 pm. I understand this, but I also get that people might want to do some work, etc., on a Saturday or Sunday, while enjoying a cup of coffee.
I like my coffee, and I like having free refills on my coffee. I took our coffee cups up to the counter, and asked for a refill, and no problem. Nice! I'm not sure if I could have gotten two free refills, but at least I was able to get one free refill.
Condiments - I like sugar and creamer in my coffee. I also like having a spoon as well. After getting our coffee, I went to the "condiments area," for lack of a better term. The sugar was about gone, there were no spoons, and the creamer was about empty. I made due with a straw to stir my coffee, as there also were no stir sticks. It was obvious no one was paying attention to this area. You will see why I put this in my review, towards the end.
One thing I did find rather strange, and maybe it's just my generation (but I'm not that old!), was that the restrooms were not labeled, and the location of the restroom sink. I walked to the back of the coffee shop, looking for the restrooms. I saw two doors on my right, without any signage. I looked to my left, and there was a separate vanity with a sink, soap, paper towels, and a mirror. Behind this, was storage for the coffee shop, as I could see boxes with various labels on them, or supplies for the shop. I was questioning if this was for patrons, or only employees, when one of the two doors behind me opened up, and a woman exited the room. I saw it was a restroom. I went in, and when I came out, I washed my hands at the separate vanity/sink. When I arrived back at our table, I told my husband to go look, and give me his opinion. He also found it strange. Why wasn't there a sink in each bathroom, like the majority of the restaurants, coffee shops, stores, around? Is this up to code? I don't know, I just found it really odd, and it's still bothering me, and it's about 4-5 days after our visit.
Parking- you must park on the street, which can be difficult, so you might have to walk a few blocks.
Menu - coffee, toasts, pastries.
Service - was good, nothing spectacular. I was able to watch the employees as we waited for our food, and after being served as well. It seemed like employees were there to do their job, work their shift, and then go home. I counted five employees behind the counter, along with two "cooks." I noticed that the "condiment area," was refilled once, and I was finally was able to get a spoon for our coffee. I know, it's a little thing, but little things add up to big things. It doesn't seem like there was a manager on duty, I could be wrong.
All in all, it was a good experience, but it's not my type of experience. read more