We had the most bizarre dining experience I've ever had in my life tonight at Thomas Street Warehouse, with a server who, without fail, messed up something every single exchange we had with her. We were in right before happy hour, from about 5:50-7:30 PM on 7/28/26.
Our server was a young woman who did not write anything down when she took our orders. That's fine, lots of people can memorize orders and our orders were not complicated. I ordered the fish tacos, my fiance ordered a burger and asked if they could do a different cheese besides the American cheese that it comes with on the menu. The server offered to check with the kitchen about if they could sub another cheese. She came back, stating that they couldn't do another cheese, but they could do American cheese (what is what it was supposed to come with originally). He declined and asked for no cheese, no tomato. She said to me "You orderered the fish and chips, right?" I said no, i had ordered the fish tacos, but asked to switch to a chicken quesadilla instead. I ordered a margarita, she asked "Do you want strawberry or any flavor or anything?" And I said "No thanks, regular marg is fine."
We received a strawberry margarita, fish tacos AND a chicken quesadilla, and a burger with american cheese. And I wish I could tell you it ended there. But alas, I cannot.
We very politely noted that we had ordered a regular margarita, and a burger with no cheese, and had not ordered the fish tacos, but I hate food waste so we opted to keep the tacos as well. She pushed back and said "I thought you ordered a strawberry margarita."
We a new burger back without cheese, but WITH tomato and no jalapenos (nothing had ever been said about the jalapenos that it came with.)
Our friends who were running late finally arrived and ordered beers. After their food came and beers had still not arrived, one went to investigate and found the beers sitting at the bar, seemingly having been poured quite awhile ago.
The server then seemed to try to rush us out the door, coming over after we'd been eating for about 15 minutes with food on the table offering to box it up for us. We declined and said we were still eating.
Shortly after, she came over again, and tried to give us the check. We weren't done, had only spent about 25 minutes total with our friends at the table, and they had planned to order more drinks.
She came over again about 10 minutes later and asked if we were done and wanted to give us the check again. At this point, we took the check. For some reason, one of the food items, which had all been placed before 6 PM, was charged the regular non-happy hour price. At this point, it felt like such an unbelievable and awkward situation, I didn't say anything, we paid the bill, and left.
This was truly such an odd experience. Clearly something was going on with this server, but we never got an apology or an acknowledgement- only suggestions and implications that we had misremembered what we had ordered, rather than her having brought us the wrong item. She was being patently rude as the exchanges went on, which put us in an awkward position, because we truly had not been anything but polite about the mistakes- but there were SO many mistakes and errors at every turn that I think in her mind we became the assholes?
Also, the food was just fine.
Anyway- yeah, don't come here. read more