The Window Depot

Alex was patient and worked thru a problem with my key fob even though it took time and phone…read morecalls. In this hardware you are surrounded by helpful, caring people!

A few really nice people but management needs an overhaul. Its either that or Im guessing its the…read moreowner that is directing BAD SERVICE TO CUSTOMERS.

Barry's Ace Hardware

4.5

(55 reviews)

Love having this store around the corner. They don't have everything I need always but the workers…read morehere are always great and their expertise is superb. A little pricey compared to the larger hardware stores but if you're looking for convenience, they've got you covered.

We had looked at the website before visiting the store. The item was listed in aisle 7. It was,…read morein fact, located in aisle 1. When I asked for help finding the item, the worker hovered staring right at us until we made a decision. With different brands/options, we were looking to shop around, but with someone right there staring at you, it's kinda hard to review all the info and compare prices to other places online. Had I known he was going to hover, I would've never asked for help. We ended up overpaying for something cheaper nearby. I'm not sure I'll be back.

Ace Hardware

3.0

(89 reviews)

On my 2nd and 3rd visits I needed a new phone charger, storage box and broom. The staff is…read moreexcellent answering all questions. Manager Jacob does an outstanding job running the store. It's clean, very well organized, has everything I wanted(even coffee filters). This is the best hardware store I have used in Phoenix.

They have the most limited selection of everything! Hardware selection is under par compared to…read moreothers in the same area.

Six Points Hardware

2.8

(6 reviews)

This is a smaller version, of the average ACE, but we always get great service, and friendly help,…read morewhen we're there. The only negative thing I have to say about this store, is the limited hours, that they're open. But m, whenever I need to go there, I always seem to find what I need.

OMG THE CUSTOMER SERVICE IS AWFUL. I WILL BE STICKING TO BARRYS ACE IN GLENDALE. I remodel homes to…read morehost guest and I need things here and there. I prefer not to use Home Depot all the time. It puts the little guy out of business, but with service like this, this is why the little guy is out of business. The person who picked up the phone had an attitude of "why are you bothering me". I called and asked about coat hooks. She said yeah we have coat hooks. I asked, "could you tell me what you have because I'm not looking for the racks, I'm looking for the individual hooks." We have a "Ace brand coat hooks" she said. I said "could you tell me about them, are they metal?" She said "they're metal." I said "are they sold individually? How many are in the pack?" She said "one." I said "how much are they?" She said "$2.99." Her tone was flat and dismissive. I was trying to get her to tell me about them before I came down. If she didn't feel like it, she should've passed the call on. If her attitude was, "just come down and look at them" she shouldn't be in the customer service business. Now if that's true that's not much of a selection. If that's not true that's pretty sad because I would've went right down there and looked around. I always buy more items when I look around.

Karsten’s Ace Hardware

4.5

(19 reviews)

This is my first time at this location and I will definitely return. Ariana was super helpful and…read moretruly went out of her way to help me. She helped me find a part and even searched for another tiny piece for me. The fact that she put that much effort into helping with a 40-cent part says a lot about her customer service. Great experience overall.

The worker Tyler at this ace hardware was very kind and helpful. He was also very humorous. Give…read morethis man a raise.

Howard's Ace Hardware

4.1

(145 reviews)

This is an incredibly fun store to shop. Fantastic customer service! Come in for nothing,…read moredefinitely leave with something.

I'm so glad that Howard's Ace Hardware is not far from my home because whatever difficulty I'm…read morehaving, their very helpful staff finds a solution. Most recently I took an antique hat rack in because the hangers I had been using weren't adequate to hold the board. Johnathan helped me find the hardware I needed , then installed it for me, and even tightened up the screws for the individual hooks on the rack. Great Service!

Clyde Hardware

3.4

(35 reviews)

•$$$$

Wonderful products but absolutely the worst customer service. Months to get products in. Supposed…read more"experts' suggest french door hardware for a prexisting door. When the hardware doesn't fit, you return the product., then have to hound them for 5 months for a refund. Refund finally arrives but with a "restocking fee" subtracted. This, on a product that they guaranteed would fit. "Nicole" is never available to discuss this and will call back once to your 5+ messages.

Has always been a class act in the DHI. Was family-owned years ago but seems to have maintained its…read moreprofessional and expertise in builders' hardware. I rep'd a large amount of manufacturers in AZ in the 70's through the 90's.

T & M Hardware

3.6

(8 reviews)

•$$$$

This hardware store has always been our go to when we need things like nuts, bolts, act filters,…read morekeys. The totally support small business over big box when I can. Especially how the big box retailers seem to get political now a days. I was in need of a couple keys and a new ac filter. I go online and the google listing says they open at 8. Perfect. Get my kid dressed and arrive at 8:34 to find they are closed. I get out to see what he posted store hours are and the sign also says 8. While I am there another individual walks up also needing hardware. I see the Yelp listing says they open at 7! It's fine if they open later but tell people. Change your sign. Change your google listing. I live very close to Lowes, I made a special trip to support your local business. Not only did I waste my time, I wasted my gas and you lost out on 2 sales that I know of.

Boo. Hours listed show open hour of 7:00am. It's 8:15am and store is closed. Update your hours…read moreonline!! Chose to support local business despite living closer to Lowe's. This is the third time this has happened to me here. Lame.

Ace Hardware

3.6

(30 reviews)

Came in right before closing and Freddy was awesome. Even though they didn't have what I needed, he…read moretook the time to check other locations and helped me find it just minutes before closing. Super nice and really appreciated the help!

Great store with plenty of staff on hand at all times that are helpful. I had to dock a point for…read morethe dog pool I got this season. I purchased a dog pool here with paw print art and it's been great and lasted 2 summers. This season I decided to replace with a new one. However the one I purchased this season has fish as the art. It's a thinner plastic and doesn't work well for small dogs. The art is peeling off in a weird way and making goopy mess. The sides just bend and folds the plastic making it tear easily. I will be on the lookout to see if they get any paw printed pools and I will change my star to five if they do. Dog paw pools and fish contractor pools are way different.

Ace Hardware

3.2

(27 reviews)

Jim was extra helpful with my bolts and hose leak, Mathew helped with my Flapper, and Charlie was…read morepatient with me as I ran around looking for something, and left my stuff up front. I got a bunch of stuff I needed, used my $10 Off of $20 Coupon, and paid less than $30 for everything! They're always helpful here!

Service was above and beyond! worked with a nice gal named Gilda (I think) She spent a lot of time…read morehelping find options to help set up a new to me grill. She found everything I needed. thank you so much.

Response Crew

4.7

(524 reviews)

Jesus was great. Fixed our bathroom fan with a new install of a Panasonic whisper fan. Also…read morecompleted all cabinet repair we needed done and fixed the bathroom door hinges for us as well This is the 5th time using their handyman services in the last 4 years and great experience every time

We recently had an interior door replaced. Luis was prompt, friendly, and I am happy to say that…read morethe door is very snug once latched, and not creating any knocking sounds when our HVAC starts and stops. Previously we had somebody else from another company out and they did not do the job properly. I explained the situation to Response Crew and I was relieved to receive reassurances from the manager of Response Crew that he'd send one of his best door guys out and that we would not be disappointed. The manager also called back twice to make sure we were happy with the job. Although I missed those voice messages I figure posting about my experience here will make up for that. It's always tough when you are trying to hang a new door on an old frame that may not be perfectly straight anymore. And yes only time will tell if the fit holds. But I will say that even if we do have another problem in the future, I know where to go - Response Crew is a no brainer and for sure I'll be a repeat customer for future needs!

MAJ Countertops

(33 reviews)

I decided to update my review after the company followed through on a refund and ensured my…read morecountertops were completed properly. The countertops themselves look good. While I appreciate the resolution and communication at the end, the overall experience was mixed due to earlier challenges and some coordination issues between teams. Given the price point and time involved, I feel the experience was fair but not perfect. I do appreciate the effort made to address my concerns and bring the project to a close.

Jonathan & his Team remodeled 3 bathrooms for us - he & his Associate Adrian are True…read moreProfessionals! We HIGHLY RECOMMEND them both & will contact them for all future projects! Simply Amazing attention to the many details & reasonable pricing

Next Generation Granite & Stone

(5 reviews)

Roberto fixed chips in our quartzite countertop. He found additional defects that he fixed as…read morewell. He did an absolutely thorough job between matching and polishing, there's no way to tell there were defects in the counter. He called to let us know he was on his way, even showing up early. I highly recommend Next Generation Granite and Stone.

I found this company through Yelp. I called Roberto and he was here in an hour. Excellent English…read more We made arrangements to come see his remnants. His brother who was just as nice as Roberto helped us pick out granite for a large vanity. They fabricated it in one day and installed it the next day! Unbelievable service. The final work was gorgeous. We are very happy. Please give them a call!

Honest Handyman Service

(69 reviews)

Honest handyman service did an excellent job on replacing the kitchen faucet. Very professional and…read morevery honest. I would definitely recommend and use this company again. He took care of the problem right away and got it fixed. Thank you very much.

David did an excellent job on the requested repairs. I'm glad we finally found a handyman who is…read moreknowledgeable, is trustworthy, and does quality work. Highly recommended!

Arizona Prestige Flooring

(50 reviews)

Working with AZ Prestige was the combination of craftsmanship, good communication, and fair price…read morethat is so hard to find these days. I can't recommend them enough. I wanted a quality install and was pretty particular about details like transitions to tile, baseboards, that I wanted to pull out old carpet, I was ordering the materials, etc. Paul and Daniel knew exactly what I was referring to regarding smooth transitions and immediately said "no problem" after others gave me a whole song and dance. They also provided a professional, accurate, and detailed estimate while clearly telling me what might cost more once they get in there (e.g. leveling the floor). Other companies either gave me really rough verbal estimates or overly specific (& wrong) estimates. Communication with the guys is fantastic. The work was done with the kind of craftsmanship I expected from my meticulous grandpa (that is.. they know what they're doing and do it properly!) The guys work fast, thoroughly, are kind and easy to have around. I had feedback on two small things while they worked.. no problem, they resolved them quickly and without issue. I can't recommend AZ Prestige enough.

We were converting a shower/tub combo to just a shower. We requested three quotes for the tile work…read morethrough Thumbtack. Arizona Prestige Flooring exceeded our expectations from start to finish! Daniel was extremely professional, he provided us excellent advice and a very fair quote for the work being done. Sylvester, his tiler did an amazing job. Extremely polite and very, very neat. I told Daniel he deserved a raiseI highly recommend them and would hire them again in a heartbeat!

Imperial Tile And Marble

4.9

(11 reviews)

Huge selection, great prices team are very helpful recommended by a professional. This is the hole…read morein the wall , but no secret doors

Oko and Joel are the best! We got multiple quotes for a fairly small backsplash from several…read morecompanies both on Yelp and not on Yelp. In the end, Imperial's was the most reasonable, and the work is perfect. They worked with us to create the pattern and best tile layout for our cabinet structure. They also were both the two of the nicest people I have ever dealt with for a construction project. On time, great communicators. Highly recommend.

American Plumbing Supply

5.0

(1 review)

I love this place, it is like a time warp back when life was simpiler. I have spent many days going…read morein and out of this store just because it is family owned and operated since 1958 I have meet all 3 generations of the Ellis family and I am so In love with them. This store has one of a kind plumbing fixtures and parts. If you need it they can usually get it or find it. Once in a while there will be rescue dog in the shop just waiting to be pet and loved on. Jake is in charge of the big bully rescue and house the dogs here when need be. The Ellis family is fabulous and if you do not believe me go check it out for your self. Tell them I sent you for coffee and a hug!! Love this company Abs

Screens Unlimited

4.5

(26 reviews)

TL/DR: Great response time, reasonable rates, timelines met, great product…read more Some lovely lad decided to break into my house and along his journey to entry, he broke 2 of my screens. Reached out via yelp, gave me the quote, scheduled the measure, arrived right on time, measured, gave me the lead time, product completed, install scheduled, arrived on the dot again, installed, perfect fit. 10/10 Would use again!

Service and quality is great, however whatever they do to install the actual screens may not be so…read moregood. I've had 2 second level screens fall of of windows randomly.

Valiant Window Repair

4.9

(108 reviews)

I had a rock break a window at my home. Valiant came to quote it the very next day. After accepting…read morethe quote, the new window was ordered and installed in about a week. From price, speed and professionalism everything was top notch. Gilbert was great and speedy with install. While I hope I don't have any broken window needs in the future, at least I know where to make my first call if it happens again!

When Repair gave me a speedy and very reasonable estimate, I would definitely call them for all…read moreyear window needs

Victory Glass

5.0

(23 reviews)

We called out two glass companies to give us an estimate to replace an 8' x 5' dual pane picture…read morewindow that had been hit by a golf ball and also a side window with the same issue. Victory Glass came in with a competitive price and were very professional as well as timely. It is a father/son business and we wanted to support our local community rather than a national company. Their work was impeccable. We will use them again and again as needed which could be a lot due to the fact that we are in the 7th fairway of a golf course.

Ishmael and his team were professional, friendly and showed up on time. The 53 year old window…read moreframes were bowed and they had to improvise to get the replacement into the frame. They kept us informed throughout the installation. They were fast, pleasant and left everything cleaned up. We will definitely use them again should the need arise.

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1 review that is not currently recommended

The reviews below are not factored into the business's overall star rating.

Jd S.

2 years ago

Have not been pleased with the customer service, specifically at the Camelback location.

The Window Depot - buildingsupplies - Updated August 2026

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LL Flooring

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(54 reviews)

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