Had such a great experience here last weekend! Ava was my stylist and totally nailed it. I came in…read morewith a mix of inspo pics, and she helped me pull out the best parts, then talked everything through so we were on the same page. I went for full bangs (ah!), and she made it feel totally manageable by showing me how to style them with easy tips to make sure I could do it on my own. Ava is fantastic and made the whole appointment feel fun and relaxed. I left loving my hair and will definitely be booking with Ava again!

I did not enjoy my service here. While everyone was very nice, my original appointment was pushed…read moreback half an hour with less than an hour notice (I was already on my way when I got a text about this). I then ended up waiting longer, so my appointment didn't start until 45 minutes after my original time. Due to this, it seemed like my service was very rushed and I was unhappy with how the cut came out. I had to go back in the following week to have it touched up. Also, the salon bathroom smelled awful and the salon gets incredibly smoky and hazy. While this place wasn't for me, it seems a lot of people like it, so maybe it's all dependent on the stylist

Ana did a wonderful job with my full highlights. The blonde came out beautiful and she was very…read moremeticulous with every highlight. My hair went from long and thin. To a nice medium length blunt cut. It looks healthier and thicker ! I called last minute and they had a cancellation. Overall, it was a great experience and when I'm back in the area I will come again.

Had an appointment for two haircuts yesterday morning. These appointments were made two weeks in…read moreadvanced and were confirmed. I usually go to agatha so ever since my sister and mom have gone to har as well, several times now. But yesterday she seemed to be in a rush. My sister's hair was not cut evenly. The back had a longer piece in the middle hanging out. The layers were not proportional at all. Her right side layers were all choppy and her left side were ok but not as noticeable. This isn't the first time she has cut my sister's hair and she has done a good job previous times. I don't know what happened. For my mom she didn't even want to wash her hair. She wet it with a spray bottle and got to work. I haven't had time to check if it's cut evenly but I will do that tonight after work. I'm sorry but I don't think it's worth $45 anymore. It's a good price but for a not so good job no thank you. Also let me mention the last time I cut my hair I had to go back because I wasn't happy with the cut. My hair just looked so much more puffy. So we had to do some adjustments and do thin sheer cutting to lessen the bulky look. I don't feel like I should have been charged $25 which I was told was the price for just blow dry but when I've done cut and blow before and I've laid $60 even. So I was overcharged for coming back to fix a haircut . I tired to upload a video but it doesn't let me so here are some screenshots .

This review is long over due, but you know how life gets in the way sometimes. I have been wearing…read morehair extensions of all types for many years because my hair is very fine. A few years ago I decided to try the #1 hair extension brand, Great Lengths due to the wonderful reputation. The stars aligned in my favor when I met Seiji. Great Lengths is truly the best hair extension I have ever had, but this doesn't matter if the stylist installing them is not skilled. Seiji is the most skilled, professional and kind human. He listens to everything you say and instantly makes you feel so comfortable. Seiji executes every detail from the colors of the hair to blending them so perfectly, the hair looks like it's growing from your scalp. Like I said, I have very fine hair and I have changed my color often. He always matches it perfectly. I have decided to stop coloring and grow out my natural grey. Of course he was able to match that color as well. I can't begin to tell you how much I love my hair. I get endless compliments and I feel incomplete without my crowning glory!! I wouldn't trust anyone else other than Seiji because he is a perfectionist. This is a trait that is hard to come by these days. If you are looking for a stylist who takes deep pride in his work, Seiji is your person.

Seiji is THE #1 hair extension specialist in NYC. I found Seiji 4 years ago and am FINALLY writing…read moremy review. After a year or so of searching for an extensions specialist, I stumbled upon Seiji & never looked back. Let me explain ~ the 1st person I went to was not good at installing. Seiji is AMAZING at installing the keratin tip bonds, and EVEN BETTER at removing them. The only reason my hair has grown, WITH extensions is because Seiji keeps the integrity of my hair in tact. He does not pull or battle with your hair. He works WITH it! I choose to go with the brand, Great Lengths, because I've gone to great lengths to find this real human hair! Seiji orders it for me ahead of time after I pay my deposit and pay for the hair to be ordered. Although, both Seiji and the hair comes out to be more expensive than other brands, stylists etc. there is no question in my mind that Seiji is THE EXPERT and THE BEST in the industry. He has decades of experience and I trust him to do the best job. On top of that Seiji has worked with top models and fashion brands globally, as I've seen on his website. He is not only a hair specialist but has become a friend and confidant over time. He takes his time and i walk out of the salon feeling like a million bucks! But really, more like a billion! I am always shocked to see the results and my confidence skyrockets. They say money can't buy happiness, but if there's one thing that makes me happy, it would be my extensions, so I'd have to argue with that statement haha. I'm not someone who buys a ton of things, but I do love my hair. After years of bleaching I noticed how short it had gotten. For the last 5 years I've used extensions to keep going blonde & they've done wonders for my self esteem. The upkeep of my hair may be costly, but it's worth it for me. My hair is thin so Keratin hair by Great Lengths is my go to. You can not see that I have extensions in my day to day life. I wash my hair regularly as I work out often. These extensions are seamless and easy for me to have, as I don't even think about their "maintenance." I simply use the extensions brush to make sure they don't matte and voila! I am truly so thankful to have found Seiji and Great Lengths. I would recommend to anyone looking for an expert in the field. Thank you for your incredible work and the time you've taken to make me feel beautiful! I appreciate having Seiji in NYC & I hope you do when you check him out too!

Catherine saved my professional-life! She was able to fit…read moreme in for a last minute blowout the night before a work event. I was able to easily schedule online. The vibe of the salon is Williamsburg boho chic. I will definitely be going back. I love what Catherine did to my hair!

Catherine is not only a gem of a human, but also provides an incredible service! Her space is…read morebeautiful, calming and clean. I had the Cezanne treatment done and I am SO happy with the results. Will definitely be coming back and sending all my girlfriends!

Hidden Gem in the neighborhood! All the staff are all…read morepersonable & wonderful & the salon's vibe is cool yet calming. My stylist today was Nick Took the time & really listened to what I wanted & totally transformed my hair. No better feeling leaving - 10/10

I fear I got an extremely bad blowout here where the salonist actually BURNED my hair off. She…read morebarely put any product/heat protectant on it (color treated) before starting, and used too high of heat. You can actually see the breakage sticking up like static in all of my photos from the event I went to. I am now extremely stressed about the state of my hair. and it ruined my night. And it's $70 I'll never get back. I blow dry my hair every week and never break my hair. A professional should know better to use protectant and turn the temp down for lightened hair.

Came back again for new color !! Love Love love Joy!!! She…read moresuggested I try a whole whole new color aside from the blonde and I am in love with it It compliments my skin tone very well thank you so much, Joy! Always a dope vibe w her !

Hidden gem in Williamsburg. First and foremost, after my first visit, I will happily make the 1.5…read morehour commute from The Bronx to see Britt. I found her online and explained my giant mess of a hair style (self bleaching for years, really bad breakage and even worse haircut by a top salon in Harlem...). She wasn't deterred. I came in and she colour corrected my bad bleach and grow out. My hair instantly looked healthier and better. On my following visit she completely revitalized my hair with the most gorgeous, perfectly installed micro-bead hair extensions. I look like a brand new person. Even better was her attention to detail and her "perfectionist" tendanacies - she made sure I had no more damage and my hair literally looks like it was never the dumpster fire it used to be prior to meeting her. The salon is gorgeous, great location and awesome little coffee shop next door. I'd give Deluxe 10 stars easily!!

just overall a disappointing experience for the price. All the staff were very nice and…read moreaccommodating, but the for the price the service does not hold up at all. The "in-depth consultation" was simply a basic breakdown of steps that we already knew, the haircut felt rushed and wasn't walked through, and there was nothing that went above and beyond. The haircut was not what was asked for either, and just looks uneven. For $200+ I expected more care and attention. It hurts me to leave this review because everyone was so kind...

I debated leaving this review for a couple weeks bc Harix and staff there are very nice and…read morepersonable. I (male, late 30s) had grown out my hair for 1.5 years. I booked a session with Harix bc of online reviews about his specialty with curly hair. When I sat down in the chair I explained what I wanted - a bit of clean up, styling to make my hair more office friendly BUT most importantly to have a style that I comb back while preserving as much length as possible with the intent of growing it longer still. The cut itself couldn't have been more than 15 minutes of rough chops. When he moved to washing my hair I assumed there would be a more detailed clean up after the wash but instead we talked about products. He then said in terms of styling that instead of combing back he was going to show me something different. He set it (I couldn't see bc there was no mirror near the sink) and placed me under a hair dryer station. 15 minutes later he brings me back to the seat and I am (in a word) horrified. Instead of combing back, he has given me a mess of curls/broccoli head with hair going in every direction. Honestly I haven't had a cut that bad since my early teens at the barber shops in the Bronx where there was a significant language barrier. I booked a late appointment and didn't want to lose more hair by asking him to clean it up so I bit the bullet and left. For $200+ I feel like my wants should not be overridden by whatever the stylist thinks looks better, especially when its the exact opposite of what I requested, especially especially without letting me know thats his intention, esp. esp. esp without showing me in a mirror before letting the product set. Also, there was no clean up of the back of my neck, the sides, or my beard. I really felt dissappointed by the whole experience. I've gotten much better service and attention to detail in much cheaper barber shops.

Finding a new hair salon is stressful, and the outcome needs to outweigh New York prices every…read moretime. I'm so glad I found Hour Rose and Keiani, who does an amazing job with my hair. The salon itself is very clean, bright, and cute. There's typically non-offensive music playing, and if the staff is doing a coffee run, they'll likely ask you if you want anything as well. Everyone has a great attitude and is so friendly. As for Keiani, I simply adore her. She's down to earth, kind, and knows what she's doing. She listens to what I want and executes masterfully. She's literally my favorite stylist ever, so much so that even when I move to Manhattan next month, I'm still going to take two trains to see her. I've been going to Hour Rose for two years now, and I'd recommend it to anyone. No stresses for these tresses!

After having two successful curl specialty cuts at Hour Rose, I booked a third one. Throughout the…read morecut there were several indications that the woman cutting my hair was not a curl specialist (didn't appear to be looking for a curl pattern, whacked off 4 inches of my curls when I had requested 2 inches). She also ignored the images I provided, which showed essentially a blunt cut french style bob. Instead she gave me layers upon layers around the back and sides when I had said I didn't want layers. When it came time to blow dry my hair, she again failed to establish my curl pattern before diffusing. When I called later to express concern, the woman who answered the phone apologized, said that they were short staffed, and had recently lost some of their curl specialists. She admitted the woman who cut my hair was in fact not one. Later, when I talked to the owner for a refund, she denied my experience, implied I was trying to make a personal attack on the stylist's character or skill level, and went so far as to say something along the lines of "well you're not a curl specialist so you are not in the position to speak to whether or not someone else is" (as if I need to be a chef to know when my burger is burned to a crisp). She spent a solid 20 minutes gaslighting me, called me "immature", tried to reframe the situation as somehow an attitude problem on my part, then finally saw the pictures and admitted there was an issue and refunded me. Even though she eventually resolved the issue, her lack of professionalism, projection, defensiveness, and the general experience of making me a sounding board for her own ethical dilemma with her stylist was enough that I would never go back again. My hair is so short and layered that it will take half a year for it to even look remotely close to something manageable or fixable with another cut (two months later and its still not long enough for me to put up in a bun). I'm not even someone who's that preoccupied with customer service (have never even felt compelled to leave a review of anything), but because of the way the owner spoke to me, I will never be back. UPDATE: owner responded to this post, lied and continued to gaslight. she said my appointment was four months ago when it was in may, and said i mischaracterized the stylist, when in fact my concern was the way she (Erin the owner) handled the situation. Erin says i was rude to the staff, but the staff was great and acknowledged the situation right away. it was when i reached out to Erin for a refund that things took a turn. no accountability and total projection. she clearly didn't even read my review, because the reason I'm not returning is her, not the stylist who misunderstood my request, and as the other members of staff had told me, is not a curl specialist and shouldn't have been put in that position by the owner to begin with. Erin says I was "rude to the entire staff to the point she needed to step in" when she wasn't even present at my haircut. Again, she needs to characterize me as rude and out of control instead of just taking responsibility for bad service. Also refers to her stylist, who is a grown middle aged woman, as "the sweetest girl in the world." Truly deranged.

I LOVE my hair!!! Joyce always does an amazing job! I have stubborn curly frizzy hair, but not only…read moredo I leave with a beautiful cut, but Joyce has also taught me how to style it and has suggested fantastic hair-care products so that I am confident to make it look great until I see her again.

So happy I found Gem House Salon; mostly that I found hair stylist Tracy R…read more Booked appointment before leaving lifelong hometown of Greenpoint, Brooklyn. Will be booking with Tracy R. again soon, she is worth me traveling long distance to give me best cut ever! Tracy styled my hair according to my natural hair growth, hair texture and facial features.. styling a really flattering haircut for me, individually. Best of all...woke up next day and my hair just fell naturally in place, looking shiny, healthy and renewed. Ty so much Tracy R. Liz M. Hulsen

I've been seeing Alex for over five years, just got a full refresh today and can't say enough how…read moremuch I trust him and how good he is at blonde. The vibe at the salon is always warm and welcoming and he takes so much time to make sure you walk away happy. I've gone from full blonde with him to sometimes just a few sun kissed highlights and every time I walk away happy.

They are fantastic! My hair has never looked better. Liz does an amazing job with extensions. It's…read morevery overwhelming looking for someone to do extensions and once I found her- I knew I didn't have to look anywhere else. You can't feel or see the extensions- they grow out naturally and I didn't have to go back for any fixes ( which is HUGE) if you're looking at reviews for extensions.. they're it!