So disappointed the original owners left and didn't say anything to their loyal customers. At first, I was confused as to why this new woman was on the phone screaming on the phone and being unprofessional. It was then that I learned that her and her husband bought the salon. 2nd time I came she told me that they weren't accepting loyalty cards granted mine was already half way punched. The new owner told me, I can finish my loyalty card and pay $25 to get my hair done mind you I was paying $20 to get my hair done. The third encounter with her she's still on the phone yelling at someone, then her son is there so she's screaming even more. When it comes time to pay, she told me I have to pay $30 to get my hair done and that I can't use my loyalty card even though I have more punches left. As much as I love my beautician and have been going to her for over 15 years, I'm going to another place. This new owner is insensitive, and I'm pretty sure she's going to lose more customers. Still upset that the original owners couldn't say anything because I was so loyal to them smh. This place deserves 0 stars. Customer service went all the way down; prices went all the way up!!! read more

I've been going to this salon off and on for years. It isn't my "go to" salon, but since it it close proximity to my house it has been a good fall back when I am pressed for a wash and set and don't have time to travel. I've had decent experiences with them in general. My hair texture is easy to manage (3b-c). It's natural and while I have a lot, it doesn't require a lot to get straight. So a wash and set is all I need. The reason for this negative review is that I recently started taking my 6 year old daughter for blowouts. She has been about 3 times. Her hair texture is considerably more course than mine (4a). It is (or should I say 'was') thick and beautiful. Her Afro-puffs were perfect, enviable, huge round puffs of cotton. Not any more. During the last visit, both my daughter and I came for blowouts. The salon was nearly empty so we had different stylists. The stylist who tended to my daughter was feeling her hair and simultaneously asking "are you gonna be a good girl today?" Not sure what she was talking about I piped in, "she is always a good girl." The stylist said, "I just meant while I blow it, it gets hot." I said, "Again, she always is a good girl, she really enjoys getting her hair straightened so she is a good sport about the process." They went to the shampoo bowl. I was already past that point and getting rollers in my hair and about to go under the dryer. So I didn't observe my daughter's shampoo process. I regret that now. My daughter's hair turned out great. Straighter than ever. Definitely more straight than when I do it at home. I drummed it up to the professionals being professional. I didn't wash her hair for 2 weeks (judge me, it's a thing :)) and my daughter's hair never reverted. 6 year old girl, doing 6 year old play, sweat and all and there was barely any curly edges. Peculiar? Yes... but I didn't think too much about it. It wasn't until I washed her hair that I realized that something was really wrong. 3 shampoos. And her hair would not curl. Stringy, straight hairs all over her head. 6 years of loving up on each of her curls, I know exactly what her hair is like, and...like that... it was changed! I did a Deep conditioning treatment. And her hair still wouldn't curl the way it previously did. Soft, puffy, fluffy, hair gone. And her hair had this awful chemical smell to it. 3 shampoos and a deep conditioning treatment and this weird smell clung to her hair. I was convinced at that point that the salon did something irreversible to her hair. I went to the salon and explained my concerns to the same ladies in the shop I have always seen and talked to every time I have visited, but now they didn't understand my English. So they called a woman who supposedly owned the salon and spoke better English, who expectedly denied any wrongdoing. It's heartbreaking really. So beware. This business is up to funny business. I definitely will never return. I'll be using all the natural hair care tips I've gained over the years to try and repair the damage done to my daughter's continually breaking hair. And telling EVERYONE I know about our experience. read more

Gave it a 3 because when i left my hair was straight ... but a lot of heat and damage for no reason . Charged me 50$ when i came with my hair already washed and ready to go . She burned my scalp a lot . And put too much product . read more

I am so happy that someone recommended Mami's Beauty Salon. My daughter needed her hair done last minute and they were capable of fitting my daughter in. They did an amazing job on her natural hair. I'll definitely take my daughter there again. read more

I can't say that I'll go back to this salon. It's not the place for my hair type. My hair is long, natural, curly and thick. Yes they were able to straighten it, however, they put so much oil in my hair that it clumped together. I was very sad when I walked out. In addition, I called prior to going and they told me $15 for a wash & set with a blow out. However, when I arrived the price doubled, on top of that they asked me to pay first. For now I will stick to my spot all the way in the LES, Dolores hair salon. I live in Brooklyn so I hoped to find an affordable salon in BK. If I had made the extra trip to the city today I wouldn't feel as if I just wasted $30 and 3 hours of my day. read more

First time here today since the salon I go to is closed on Sundays. I must say I like the vibe of this salon, and their stylists. But, boy do they use a lot of heat! - there really is no need for a blow out once you get done under the dryer. read more

I've been going to Noemi since 2005 and her salon is the best. I've lived in Hoboken, Brooklyn and Queens and no one takes care of me better. She is an expert at color and stays on total trend. If she's not there, I can trust that Milly, Rosangel, Daysi or Juemi will take care of me. She also has another location in Brownsville. Noemi started by cutting the perm out of my hair, encouraging me to go totally natural. This salon emphasizes hair health which is rare to find these day. Sabrina is right....your hair will be perfection everytime! read more

I've been going here since I was a little girl and have never had 1 bad experience here! I love all of the beauticians, Million, Yuemi, Daisy and Rose angel! They are great and never fails to get the job done, they are my to go place whenever I need my hair done read more

I love it here I've been coming for years. Daizy is the best.