The manager, Hadi, is a good man, and willing to deal with issues and talk about solutions. I had…read morea complaint, and came on pretty strong, not hostile, but firm and with some pointed concerns, and he stepped up, acted like a person of quality and met me in the middle. You don't find people like that often, and although I had an issue with something that was not to my liking, the best possible resolution is when there's listening and give and take, which Hadi, the manager there, definitely demostrated, not just lip service, but genuine accountability. I can recommend this shop for this reason, the work I had done was minimal, too simple to recommend them beyond what I've said, but I have no reason to believe that these ethics do not extend to their workmanship.

I wasn't able to troubleshoot the issue with my pc so I dropped it off at ComputerLand. They're…read morewere one of the few spots open on a Saturday that didn't require an appointment. They discovered the issue in 1 day and ordered/installed a new part in a couple of days. The price is fair, they're nice, they work quick and they kept me updated throughout the process. This will be my go to spot in the future. Quaulity

I noticed the glass on my back camera had broke and was able to book an appointment with Joe in…read morejust a couple days! He was super quick to respond as well and the price was reasonable. He noticed the camera was a bit shaken too so he repaired that at no extra cost which I appreciated! The service was super quick and he added on a free screen protector!! I highly recommend Joe and his business

He's as good as yelp says he is. Fast, price is right, clear communication, thoughtfulread more

I can't recommend My Emergency Guy enough i love this dude. My iPhone 15 Pro suddenly stopped…read moreturning on after I powered it off. Apple told me the logic board was bad and quoted me around $500 for a repair. I thought I was going to have to buy a whole new phone. I decided to get a second opinion from My Emergency Guy, and I'm so glad I did. They took the time to diagnose the problem, explained everything clearly, and repaired my phone for much less than Apple's quote. The communication was honest, professional, and straightforward the whole time. They even applied the diagnostic fee toward the repair, which I really appreciated. My phone is working perfectly again, and they saved me hundreds of dollars. If you have an iPhone with a logic board or motherboard issue, or Apple tells you your phone can't be repaired, do yourself a favor and come here before buying a new phone. you da goat for fixing my phone

I wanted to share my experience and concerns regarding my data recovery evaluation. I am not…read moresomeone who typically writes negative reviews. I'm about uplifting local businesses. However, because I work in the technology field, I felt it was important to share my experience after taking the time to look further into the situation and to help others going through a similar situation. Initially, I did not jump to conclusions. Instead, I sought additional opinions from other professional recovery companies to better understand available options. That's most important. Before posting this review, I reached out directly to Emergency Guy to give them an opportunity to address my concerns and provide clarification. Unfortunately, I did not receive a response. I came to Emergency Guy seeking guidance after experiencing issues with my HDD and SSD. Overall, the staff and technicians were respectful. However, I did have one interaction with an individual staff member who appeared overwhelmed and frustrated - possibly the owner, Phillip? While that affected the tone of that particular interaction, I understand that these situations can happen. It did not deter me from my overall experience, as I continued working with other staff members who were professional and helped improve the overall tone of the communication. I paidfor an evaluation and assessment, including shipping costs. During a follow-up phone conversation, I was asked over the phone whether I would consider increasing my budget to approximately $2,000 so the HDD could be sent to another company. While I was open to discussing available options, I ultimately decided not to proceed. Approximately four weeks later or longer, I was informed that the HDD platters were damaged and that there was essentially no realistic chance of recovering my data, even through another recovery provider. I was also asked whether I wanted the drive recycled, which I understood as disposing of the device, and I chose not to proceed with that option. I sought additional professional opinions. After receiving a second and third evaluation from other data recovery companies, I was advised that the condition of the HDD did not appear to match the assessment I had originally received. This experience raised concerns about the accuracy of the initial evaluation. Since I paid it, I expected a clear and accurate diagnosis of the drive's condition, along with realistic information regarding possible recovery options. My concern is not that recovery was uncertain -- I understand that data recovery can be complex and that outcomes are never guaranteed. My concern is that I was told it was beyond recovery, yet further evaluations resulted in my data being successfully recovered. My advice to anyone going through a similar situation is to seek multiple professional opinions. I chose Emergency Guy because I believe in supporting local businesses, and I appreciate the services they provide. However, when dealing with important data recovery decisions, it is always wise to consult other qualified professionals. If something does not feel right, take the time to ask questions, gather information, and get additional opinions before making a final decision. If someone becomes dismissive with questions - that's a sign to move on immediately.

I highly recommend Kotar Data Recovery. My drive was in terrible condition. I initially tried to…read morerun diagnostics myself using TestDisk and DiskPart from the Windows Recovery environment. When I checked it via TestDisk on macOS, the HDD appeared as 0 bytes / 0 GiB, indicating a much deeper disk or partition-level issue. It turned out the PCB was damaged, the translator was corrupted, and two heads were misaligned. Despite the severe damage, Kotar successfully recovered 100% of my data, and I am incredibly happy to have everything back. I trusted them from the start because of their "no data, no charge" policy. What makes them even better is that they are a trustworthy, local business right here in San Jose. Unlike many of the large data recovery services, you don't have to mail your drive away to some random location. If you need data recovery, look no further than Kotar!

The Kotar team was very thorough and quick to respond! I especially appreciate that they sent a…read morecourier to pick up my external hard drive free of charge so that they could complete an evaluation first. All of my important data was recovered!

HIGHLY Recommend this place!…read more Cracked my Iphone 6 screen and was thinking of taking it to the Apple Store or Authorized Apple Retailer (Best Buy, Kangaroo Mobile, etc). I found out that those places just ship it to the Apple Repair Center and charge close to $140-$150 for screen repairs while taking 1-2 days. Berkeley iPhone Repair fixed it in 20-30 minutes for $105. Don't waste your time with anywhere else!

A rude, softskills-lacking, blonde long hair man assisted me (presumably the owner) - handled my…read moreharddrive with very little care (rough, especially for a disk drive). He wanted to charge me $200 just to try a few recovery software. And was not confident that he would be able to recover the files. Don't waste your time! I ended up running a recovery app from the AppStore ($49) and got my files back on my own. Don't let this prick jerk you around! Responding to Phillip: I don't see how my review is childish, but I do agree that we can let the reviews speak for themselves. Looks like the "rude technician" is not an isolated feedback, and your response is a perfect example. Perhaps you could spend time working on improving your softskills then to call an honest feedback childish. Good luck.

Excellent experience. Manu, the owner, and his team took care of my 2019 16-inch MacBook Pro, which…read morehad developed a difficult charging problem. Today, Saturday, the first appointment Apple could offer me was Monday evening, which would have left me unable to work for the entire weekend and most of Monday. Manu and his team identified the issue quickly, carefully disassembled and cleaned the machine and its electrical connections, and had it working perfectly again in about an hour. They were knowledgeable, efficient, honest, and very reasonably priced. I especially appreciated that they diagnosed and fixed the actual problem rather than immediately recommending expensive replacement parts. I walked in with a MacBook I could not reliably use and left about an hour later with it working perfectly. Excellent service and highly recommended.

I bought a Macbook Pro from Manu in mid July on a trip to the Bay Area mostly based on the great…read morereviews. The reputation and positive reviews are earned by doing the right thing. I live in Kansas, when the MacBook malfunctioned I was sent a return shipping label, the MacBook went back to Berkeley, was inspected, and replaced. This took several weeks but I have a really good computer, probably better than the one I originally bought, and a trusted source for future reference. Thank you to Manu and company. David C, MC Parts LLC Topeka, Kansas USA

These guys are friendly, fast, honest, and reasonably priced. Also, contrary to what the name…read moreimplies, they work on Windows machines and other ISP machines as well as both laptop and desktop. And probably other things I don't know about. They're great

Hands down, my "go to" for computer help over the years! Owner and staff are super knowledgeable…read moreand helpful. Also have a cute office mascot dog. I recommend M.A.C. Berkeley.

When all hope was lost, I found Sal through East Bay Computer Services. I was working incessantly…read moreon my external hard drive for an entire day until, suddenly, it corrupted. I panicked and became extremely worried because I had an entire decade's worth of pictures on that hard drive and was foolish to not have any backups; I thought I had lost them all. Fortunately, I was able to contact Sal the next day and he was more than willing to help out. He replied extremely quickly, very professionally, and super kindly. I dropped off my hard drive after work and he was able to recover my files! I was so ecstatic and had no idea how he worked his magic but he did. I can't be any more grateful for his services. And he charged me at such a good rate. Thanks again, Sal. You have made my entire year for recovering my files and also much of my time. Highly recommend!

Just had another experience with Sal and he did not disappoint! Sal quoted a super reasonable price…read moreand called it "an easy data recovery job". He completed it in just a few days and I couldn't be happier with his work. Definitely recommend Sal and East Bay Computer Services!

I had a pretty bad damage to my SD card. It was way too old. (I've had it for like 12years) I tried…read moreto use different devices (PC, Mac, iPad and camera etc) and card readers and none of the devices would even show/recognize my card! None of the data recovery softwares worked either. After I sent to this place, they opened up the case of SD and I got lots of the data recovered! I really appreciate their help. The process was very convenient too! Highly recommended!

This team is AMAZING! I went to another business to transfer contents from one laptop to a second…read moreone but they really messed it up. They referred me to Five Star for the fix and the result was just what I needed: perfectly executed in a short amount of time. The staff is really nice, helpful and communicative. While I hope I don't ever need to recover data again, at least I know where I'll go -- directly to Five Star!

Came back to YY Computer to have another home PC repaired…read more The tech found that my computer was working fine. So I asked to have the HD upgraded and have Windows 11 installed. I returned on Saturday to pick up my PC. The tech took the time to explain the best monitor to use and the best Anti-virus. Everything runs smoothly. Very knowledgeable and professional.

He was open on Saturday. Very patient. Got my work done fast. And competitively priced. Good…read morecommunication.