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The UPS Store

3.8 (106 reviews)
Closed 9:00 am - 6:00 pm
Updated a few days ago

Services - The UPS Store

Copymaking services

Mailbox centers

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Roy K.

I see perhaps the corporate office has gotten to your store or you finally read one of many emails. Here, I get a token of apology and bunch of excuse from where I sit. The UNSAFE practice contrary to your UPS Corporate Recommendation and regulation is in fact that SHE was NOT standing behind the plastic shield but leaning WELL OVER the counter talking and who knows that germs and virus she might have been spreading. It wasn't just her when I entered your store but the entire crew including yourself. You still claim and hide behind the internet being down. (For one, you should think and plan and execute redundancy of your ISP provider?). I dropped off my shipment before your internet was down hence you printed the labels and I took a picture of them and not get an official receipt. You did not care to take down any number or copy of the label and hurry to rush me away. Can you tell me update on my shipment? It has been 10 days past the drop off date. You assured me but she and you failed to hear me that I came to your store after talking to Amazon less than 30 minutes prior to entering your store - the nearest UPS in my neighborhood but I am turned away by an employee who bitterly is disgusting to be in the field of service of any kind. You have seen my phone image of the labels - what do you think of it ? Where are my shipments? You didn't apologize or didn't bother to apologize. You and your staff were too arrogant and too self-righteous in my mind. You are UPS and I am a minority who begs at your mercy. I will be copying this entire thread to UPS and continue to see action from the corporate office that you cannot get hold of or know how to get hold of.

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5 months ago

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Local

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10 months ago

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3 months ago

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3 months ago

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7 months ago

Associates are always so polite, friendly and helpful. Thank you for being kind and cheerful.

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Local

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7 months ago

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1 year ago

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2 years ago

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Local

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2 years ago

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1 year ago

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1 year ago

Never got helped by anyone, waited for a long time with no help. I had to figure it out on my own.

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Local

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1 year ago

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3 years ago

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1 year ago

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1 year ago

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6 years ago

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2 years ago

This store always open late that the hours thats in their door. And the associate is so rude.

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4 years ago

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2 years ago

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4 years ago

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4 years ago

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5 years ago

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3 years ago

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2 years ago

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2 years ago

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2 years ago

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4 years ago

This place has the best customer service now! Brian, the owner, and the entire staff are very helpful and pleasant.

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5 years ago

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4 years ago

Every employee at this business that has helped me has been amazing. They are attentive and helpful. My favorite UPS store in Yorba Libda.

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4 years ago

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6 years ago

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4 years ago

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5 years ago

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3 years ago

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3 years ago

I went there to make copies and shivum helped me out so much!! he was super polite and nice! thank you shiv!

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5 years ago

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4 years ago

annnie is very helpful , creative, went out of het way to do her best for us to experience amazing customer service. Thank you Annie!

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3 years ago

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6 years ago

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8 years ago

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Page 1 of 3

Ask the Community - The UPS Store

Review Highlights - The UPS Store

Shivum helped me ship out my package very promptly and directly with a good smile and great customer service!

Mentioned in 6 reviews

Read more highlights

Anaheim Mail N More - NOTARY PUBLIC

Anaheim Mail N More

(6 reviews)

I came here for a work verification. The process was really fast and easy and the owner is very…read morekind and friendly :) I'll definitely be back for other mail related requests because it's a nice location as well. Overall I had a great experience!

DO NOT COME HERE if you have USPS packages or letters to drop off. FedEx or UPS are fine. I run an…read moreeBay business where I ship my packages ASAP as it retains a lot of customers. Who doesn't like getting what they order online within 2-3 days? I wanted to try out this drop point as it is close to my 9-5. I dropped packages off on Wednesday. Still didn't get dropped off at USPS. I dropped off packages on Thursday and spoke to Mohammed about if he was going to drop off the packages. He gave me a verbal agreement that he was going to. It's Friday and all 13 of my packages are still sitting in the lobby. I understand that USPS does not come every day to pick up from this location. However, in my generation word is bond. If he simply said I can't do it, I would happily take my business someplace else. The crazy part is that there is a USPS 5-7 minutes away at Anaheim hills across the 91. He kept blaming USPS that they didn't dispatch a mailman to pick up and yesterday he didn't go because it was raining/too late. DON'T verbally agree to my face that you were going to drop them off. Now my customers are upset. I ended up taking both of my daily breaks from my 9-5 to drive them over to USPS myself. Lesson learned, you can only truly rely on yourself these days.

The UPS Store - copyshops - Updated May 2026

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