Saturday, 2-08-2025: I pretty much come in here often to pick up my mail & packages. They continue…read moreto offer superb customer service. If I have packages they already have them out for me to collect by the time I enter. Package notifications are sent via email, which makes it very convenient. No more stolen items! So take that porch pirates! Today Tracy was there & it was getting close to 5:00 pm. She is absolutely the best and so is Corinne, Samantha, and another sweet lady , whose name I haven't captured. I love it here and it's worth paying extra for peace of mind!

Just rented a 10x20 and this place is really nice! Everyone here is very friendly and helpful…read more Great security and well maintained units.

Cindy and the other girl here are amazing !!! So friendly and helpful!!! Thank you so muchread more

This is my go to for when I need to send out certified mail, notary service etc. the workers are…read morevery nice and patient with customers, they usually have a nice dog inside to keep them company and to greet customers.

Went there to mail a return and presented the person behind the counter the address. They recommend…read morea method of shipping that does not deliver to a P.O. box. Now my package is lost and I am no longer eligible to return it even if it is found. The guy at the counter was nice but when he asked for help a stinky old dude came up and gave me a refund for shipping. I know why didn't I buy insurance? Cause I went to a " professional " got tracking and have never had this problem before. Everyone else I ever dealt with knows their job. Bottom line. Don't trust those place. Never trust someone that stinks.

Great place! Friendly staffs. Always give amazing service. The best Postal Annex in town.read more

On 10/10/25, I stopped in to mail a very important document that I cannot afford to be lost. The…read moreemployee that day really took the time to explain my options so that it was cost effective, trackable and why it was the most common method for my particular package. I rarely need mail Services other than Xmas packages so for her to be so patient and explain various costs and delivery methods to a PO Box, I was so grateful. Thanks to her, I felt comfortable in knowing my package would arrive safely and I was making the most cost effective, informed decision. In our busy world there seems to be little time for folks to share knowledge and truly help you. Thanks!!!! I will be back and you are appreciated! I started this review with a date as I didn't have your name but would really love to see you get some credit for your kindness and professionalism.

I always come in & they are very helpful to help with customer needs! i recommend this place…read more Respectful and always clean!

The service at this place is second to none as you enter you're immediately greeted by the most…read moregenuine people. They make you appreciate good service and always a smooth and easy transaction when I'm there. Highly recommended coming here for all things mail related

Very rude service. A price was clearly marked on an office item and shown. Not only was the price…read morenot honored but the man (Indian descent) was rude by ripping up the package. This man may have only lost a few dollars from this transaction, but lost a potential long term customer. Go elsewhere for your packaging services!!

Best costumer service you'll ever have! The owners are so kind and friendly, and I had a lot of…read morepackages as well. If you want your day to get ten times better I recommend dropping off your package here.

I would give 0 stars if I could. This is why:…read more 1. After paying the rolling fee which was definitely over $70 for a live scan a little over a month ago I found out it was never processed. I called them to see what happened, but it turns out their number is a personal number? The person who answered was a man who said he was driving his kids to school and couldn't talk, but to check the DOJ website-- very unprofessional. 2. After following his advice by checking the DOJ website, it prompted me to check with the agency that requested the background check (Postal Annex). I called back and he simply said "you have to help yourself." and hung up. Both times he was very defensive as if I was accusing him of something-- very sketchy. EDIT: So the owner was quick to respond to this review, but can't help me or at least respond in a professional manner on the phone. Instead he chose to lie and gaslight me in his reply to my review. I called them four times trying to reconcile the issue-- attached are pictures to prove it (the longest call being 1 minute because he was quick to dismiss my concerns and to hang up on me). So I will not be called a liar by someone who likes playing victim and villain at the same time. I will be reporting this establishment to the Better Business Bureau and to the IRS for fraud and scam. Do not go here.

Very good quality and fast service! The staff was professional, friendly, and made the whole…read moreprocess smooth and easy. Everything was done efficiently and exactly as expected. I really appreciate the great customer service and attention to detail. Highly recommend!

Excellent service at Mailboxes N Beyond! The owner went above and beyond to help me with everything…read more-- from shipping two packages and processing an Amazon return to setting up my U-Haul rental. He made the whole process quick, organized, and stress-free. You can tell he truly cares about his customers and takes pride in his work. They also offer notary, faxing, printing, and mailbox rentals, making it a one-stop shop for all your mailing and shipping needs. Highly recommend supporting this local business!

Postal Annex is located next door to Ralph's where we do our marketing, so when we want "one-stop"…read moreshopping, it makes sense to go here for our mailing needs. However, while Postal Annex is a convenient way to ship fedex and USPS certified mail, it's not really my preference for these reasons: we have a FedEx facility that is closer to our house. And, they charge a pretty big service charge for USPS certified mail - around $10 versus less than $6 if you go to the post office. This little place does have some cute things that they sell. And the lady that waited on us was very nice.

Very helpful and they treat customers with great customer service. Had two large pictures to ship…read more They did a great job packing it for me and found me the best deal in shipping cost. Highly recommend.

Rancho California UPS. All the way…read more I had forgotten about the exorbitant pricing at the UPS on Temecula Parkway and went to that one today with some small... SMALL... light Xmas presents to send to Virginia. $71 PLUS the box. So I went back to this one on Rancho California and saved myself $30 for the same package and destination. I'll remember in the future. They are all independently owned, so keep that in mind...

Love that this place has 2 Amazon return machines, makes getting in and out of there so much…read moreeasier. Friendly staff greeted me upon entry, inside was clean. Parking lot is shared with alot of other businesses so parking can be difficult, but the turn over rate is quick. They offer a wide variety of services and prices seem to be fair. It's located in a shopping plaza that has pretty much everything you could need from groceries to a salon.

Walked in to "Rapid" Print to make a few B&W copies. The main person was in the restroom (fine) but…read morethere was another employee in the back corner completely ignoring me and the other customer (also there to print copies). The one time she acknowledged us, she said someone will be with us in a few minutes, then went right back to her computer. 5 minutes later, the main employee came out and helped us both.

Russell and his team have great customer service! Responded to my request quickly and took the time…read moreto explain what they could and could not do. So professional and friendly! Appreciate their time and effort with my service request!