Great place! Friendly staffs. Always give amazing service. The best Postal Annex in town.read more

Went there to mail a return and presented the person behind the counter the address. They recommend…read morea method of shipping that does not deliver to a P.O. box. Now my package is lost and I am no longer eligible to return it even if it is found. The guy at the counter was nice but when he asked for help a stinky old dude came up and gave me a refund for shipping. I know why didn't I buy insurance? Cause I went to a " professional " got tracking and have never had this problem before. Everyone else I ever dealt with knows their job. Bottom line. Don't trust those place. Never trust someone that stinks.

I would give 0 stars if I could. This is why:…read more 1. After paying the rolling fee which was definitely over $70 for a live scan a little over a month ago I found out it was never processed. I called them to see what happened, but it turns out their number is a personal number? The person who answered was a man who said he was driving his kids to school and couldn't talk, but to check the DOJ website-- very unprofessional. 2. After following his advice by checking the DOJ website, it prompted me to check with the agency that requested the background check (Postal Annex). I called back and he simply said "you have to help yourself." and hung up. Both times he was very defensive as if I was accusing him of something-- very sketchy. EDIT: So the owner was quick to respond to this review, but can't help me or at least respond in a professional manner on the phone. Instead he chose to lie and gaslight me in his reply to my review. I called them four times trying to reconcile the issue-- attached are pictures to prove it (the longest call being 1 minute because he was quick to dismiss my concerns and to hang up on me). So I will not be called a liar by someone who likes playing victim and villain at the same time. I will be reporting this establishment to the Better Business Bureau and to the IRS for fraud and scam. Do not go here.

Best costumer service you'll ever have! The owners are so kind and friendly, and I had a lot of…read morepackages as well. If you want your day to get ten times better I recommend dropping off your package here.

I've never had issues here. This time, I needed notary and Frank was very helpful. I did not have…read morean appointment but he was able to squeeE us in for some signatures. $15 for what we needed.

$2.00 for a piece of tape to seal the package? Ridiculous the roll doesn't cost you that. Walked…read moreout didn't say a word. Yeah I know the cost of supplies yada yada yada. I'll make sure to tape up my boxes and affix the label before dropping off. Yelp needs to add a zero star!

Lily is amazing. I came in right before closing and she was busy. She stopped and talked with me…read morelike I was the absolute priority. Great conversation too! Thank you

DO NOT GO TO THIS STORE! I recently brought a computer to this UPS store for an ATT/Asturion repair…read moredelivery on special box and packaging provided by ATT. The experience was frustrating from the start. The store is located in a confusing spot between storage units, as handicap it was hard to park. My son initially brought the package inside. A woman working there rudely told him he needed to pay for the box and tape, even though we already had all necessary packing materials and only needed tape to seal it for inspection. My son steeped out of the store and helped me to get out of the car (I'm using a knee scooter) so I could help. She reluctantly agreed not to charge us, claiming she thought it was an Amazon return -- which clearly it was not. She also insisted on using a different box than the one provided by ATT, citing "instructions," which seemed questionable. The package, prepaid for UPS overnight, was not shipped on time (Thursday) and remained at the store with no updates until the following week on Tuesday when I called to complain; and even then, she claimed "unbelievably" she didn't have boxes available -- despite the original packaging being provided. Based on this experience and reviews I've read, this store seems to have a pattern of: * Delaying or loosing shipments * Confusing or incorrect charges for boxes and packing materials * Providing poor customer service -rudeness- * Inconsistent or misleading information -like store hours, need to pay for packaging- Other customers have complained about similar issues for very long time; including lost packages and stores being closed when listed as open. Responses from the owner promising fixes do not appear to result in any real improvement. Next time I will read reviews in advance, I used this store for location convenience but certainly will use the stores at Rancho California and Temecula Parkway where I had no issues, staff is professional and cordial and I don't have to pay for a piece of tape of being charged for packing material unnecessarily. Bottom line: the service is unreliable, staff can be rude or unhelpful, and shipments may be delayed or mishandled or even lost. I cannot recommend this store for time-sensitive or important packages, or may at all. GO TO OTHER LOCATIONS!

I had a terrible experience with this UPS store - I shipped a package that arrived at its…read moredestination torn open and rummaged through and then sloppily retaped - with items missing. I contacted UPS and went through the very detailed process of reporting the problem (that they insist on) - listing contents, submitting photos of the contents and every side of the shipping box - including box number, etc. After all my trouble, they told me I needed to contact the specific store I mailed it from - (didn't take it upon themselves to communicate the problem and pass on all the info and pictures to their UPS store). When I contacted this Murietta/Winchester store, they told me to send the pictures and info. Next in the process, they told me I needed to contact the vendor. I told them, "You are the 'vendor.' This wasn't a package shipped by another company through UPS. It was sent by an individual at your store and stayed within the UPS system throughout the entire process." They said they'd look into it and call me back. No return call, so I called back. They continued to put it off, the one lady went on maternity leave, the next employee said they'd pick up where she left off - many phone calls over many months trying to get some help to pay for the phone that was stolen - or some kind of compensation - and was consistently neglected. I finally let it go - but I have made it a point not to use UPS for my many mailings and shipments since then. I had never had a problem with UPS over my lifetime, but was surprised that when I did, they didn't step up and take responsibility for their mistake. I won't have a problem with them again because I won't use their services voluntarily again. It has cost them (& will continue to cost them) way more than the cost of a (even inexpensive) cell phone worth of business - just from myself and my family. Customer service is not what it used to be - even from long-time companies like UPS. Disappointing.

Always extremely friendly and helpful. My go to place for mailing and shipping. They are very busy…read morebut take time for you and don't rush. I appreciate that

Very good quality and fast service! The staff was professional, friendly, and made the whole…read moreprocess smooth and easy. Everything was done efficiently and exactly as expected. I really appreciate the great customer service and attention to detail. Highly recommend!

Excellent service at Mailboxes N Beyond! The owner went above and beyond to help me with everything…read more-- from shipping two packages and processing an Amazon return to setting up my U-Haul rental. He made the whole process quick, organized, and stress-free. You can tell he truly cares about his customers and takes pride in his work. They also offer notary, faxing, printing, and mailbox rentals, making it a one-stop shop for all your mailing and shipping needs. Highly recommend supporting this local business!

The PostalAnnex at California Oaks (Murrieta, No. 92563)…read more Murrieta, California. The wide avenues of Riverside County stretch beneath a relentless sun, where strip malls rise like modest caravanserais along the trail. Tucked into one such outpost at 40960 California Oaks Road lies PostalAnnex--a quiet emporium of shipping, printing, and the unexpected. You arrive expecting the usual postal rites: boxes, tape, the faint scent of cardboard. What you discover instead is a pleasant revelation--this unassuming annex offers LiveScan fingerprinting, a service as rare in these parts as a cool breeze in July. Convenient? Exceedingly so. Mere minutes from the highway, sparing one the pilgrimage to distant county offices or sterile government halls. The gentleman behind the counter greets you with genuine courtesy--no hurried sighs, no veiled impatience. Friendly, efficient, almost disarmingly so. The process unfolds with expeditionary grace: forms completed, fingers rolled across the glass platen, digital ghosts captured and dispatched to whatever bureaucracy awaits them. The entire affair? A brisk twelve to fifteen minutes--swift enough to feel like a minor detour on a grand journey. The store itself brims with character: shelves laden with knickknacks, gadgets, greeting cards, and the sort of eclectic inventory that invites browsing. A touch of organized chaos, the mark of a true general store reborn for the modern age. One small quibble--the scanning platen bears the faint fingerprints of previous travelers, a light film that speaks of steady use rather than neglect. Nothing, however, that a quick mist of Purell cannot remedy (bring your own, or politely request; either suffices). Service requested: LiveScan fingerprinting. Quality: swift and personable. Value: exceptional, given the rarity and proximity. In a landscape where such services are often distant or dour, this PostalAnnex stands as a welcome surprise--an oasis of convenience and cordiality. One leaves with clean records (eventually) and a lighter step. Yes. Most certainly.

Every time I go here to mail things staff is always friendly and ready to help me! Location has…read morebeen clean and welcoming ! I recommend this place if you need to mail something !

I stopped by around 4pm today Friday afternoon, John D Schaar I believe assisted with my faxing…read moreneeds. He was professional, courteous and informed me of all services they offer which include portrait photos, canvas, posters and custom gift wrap all are reasonably priced. They are open Monday through Saturday- will definetly be returning because of the exceptional service received, thank you!!!

From the owner: Notary, Live Scan, Mailbox Rental, Passport Photos, Expedited Passport Service, Prints, Posters,…read morePictures, Wide Format Printing and Scanning

Saturday, 2-08-2025: I pretty much come in here often to pick up my mail & packages. They continue…read moreto offer superb customer service. If I have packages they already have them out for me to collect by the time I enter. Package notifications are sent via email, which makes it very convenient. No more stolen items! So take that porch pirates! Today Tracy was there & it was getting close to 5:00 pm. She is absolutely the best and so is Corinne, Samantha, and another sweet lady , whose name I haven't captured. I love it here and it's worth paying extra for peace of mind!

Just rented a 10x20 and this place is really nice! Everyone here is very friendly and helpful…read more Great security and well maintained units.

The tax guy me and my wife previously went to caused a whole bunch of issues by filing my wife and…read moreI incorrectly. A whole bunch of money (thousands) needed to be paid back when we discovered the mistake and had to amend our previous returns. I called MVP based off yelp. I was calling all tax professionals with high ratings and I got a voicemail. I just hung up the phone but actually got a call back later on. Not only was price competitive but was also able to be seen the same day! She was thorough and explained everything. I'm satisfied and was a great experience.

MVP's staff is always professional and quick to respond to our questions, needs or concerns. If…read moreyou have yet to use their services, give them a try.