1. The UPS Store

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Phoenix, AZ

The UPS Store

3.5 (64 reviews)
Closed • 8:00 am - 6:00 pm
Updated 2 months ago

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Response time

5 hours

Response rate

100%

Services - The UPS Store

Shipping centers

Document binding

Copymaking services

The UPS Store Photos

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Front entrance from my SUV
Randall O.

Nice clean store. Friendly staff. Very helpful. Don't use the map part of yep to find this location. It had me turn in at 3rd going north off bell RD. And it was way closer to 7th off bell road. The map app kept telling MMR I was there but I wasn't.

My girlfriend dropped a brand new Land Rover discovery bumper off at this location. I spoke to the owner several times. Told him to wrap it in the blanket and bubble wrap because it's a delicate item it's being sold on eBay I paid $1200 for this bumper. It was being shipped to Missouri. I got a label from eBay for UPS. I dropped it at the store the owner of the store, then decided to not wrapped in bubble wrap or a blanket and put it in some boxes which he charge me $60 for. The bumper then was broken in several pieces and cracked in shipment because it was not wrapped the way I requested. I filed a claim with UPS. They denied it and gave me nothing. The owner of the store only refunded for the boxes that we bought, which I never asked for in the first place. And he refused to compensate me for anything of the $1200 brand new bumper that I lost. While he seemed nice when I spoke to him, he would refuse to take responsibility for what he directly did. I would not go hear any owner of a reputable business would back up their own actions and compensate you in someway for damage he personally did in shipping an item. He refused to do so do not go here. They will break your items and then they will not compensate you for it and they don't care about you as a business client. Again.. owner was very nice through process trying to get ups to pay me on claim, he admits he didn't wrap per my request, but refuses to pay for damage directly created by his own actions.. I'm going to report this to the local news station .. as its a business that thinks that they can knowingly and admittedly damage your 1500 item your shipping through them ... and refuse to pay for it ..

The owner of the store doesn't follow Amazon instructions.

Tried to bring an Amazon return. I've returned to Amazon via kohls and Whole Foods before. This place refuses return since I don't have original box. Owner was present. When I asked why other Amazon return places don't require original box and project still in plastic wrapping, there was no reply. Don't waste your time with the mom and pop shops. This is why Amazon is closing places like this down and Whole Foods and kohls, big box stores are succeeding. I've attached photo from Amazon that literally says no box needed for return items. The owner should get with the program and contact Amazon if he's confused.

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8 years ago

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4 years ago

always prompt, courteous & professional. in this day & age. it's a pleasure to do business with them.

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10 years ago

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9 years ago

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10 years ago

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9 years ago

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10 years ago

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10 years ago

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14 years ago

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13 years ago

Would give a zero, this Indian lady wants to talk on the phone more then help customers and was quick to say "my computer is down" popcopy!

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9 years ago

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13 years ago

Not cheap, but friendly and efficient - open on a Saturday with good hours and location...no complaints.

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12 years ago

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13 years ago

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13 years ago

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9 years ago

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11 years ago

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8 years ago

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8 years ago

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8 years ago

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13 years ago

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12 years ago

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13 years ago

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10 years ago

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Page 2 of 2

Ask the Community - The UPS Store

Review Highlights - The UPS Store

“George at 610 Bell Road UPS took the time to get my info and package details to pursue the case.”

Mentioned in 10 reviews

Read more highlights

Ez2prints - Our new Mesa location

Ez2prints

(14 reviews)

So easy , everyone is so friendly and definitely is beating everyone else in pricing!read more

I truly wanted to leave a positive review for this shop, but my experience has been extremely…read moredisappointing from beginning to end. I was originally told they would create a free sample shirt for me within two days. Instead, it took over a week. Even with the delay, the sample shirt turned out nice, so I decided to place a bulk order worth over $400. I was told I would receive my shirts within one to three business days, but I ended up waiting eighteen days while dealing with repeated mistakes and miscommunication. During this time, I made multiple trips to the store because the promised timeframe had already passed, and I assumed my order would be ready. Each time, it was not. After all the inconvenience, I expected some form of compensation, whether a refund, a discount, or at least acknowledgment of the delays and the unnecessary back and forth. Instead, I found myself having to repeatedly hound them just to get them to address the issues and attempt to make things right. One of my designs was printed on the wrong shirts, and instead of taking responsibility, they tried to place the blame on me even though my designs were clearly planned and communicated ahead of time. The kids shirt I ordered also had a logo that was not fully pressed, with the edges visibly lifting off the fabric. This entire process has been a headache. If you want your shirts done correctly and within the timeframe you are promised, I strongly recommend going somewhere else.

International Minute Press - High Speed Black and White

International Minute Press

(26 reviews)

I have done marketing work and print production work since the 1990's. Times have changed, and so…read more(lately) much of my "art" is only published online-digitally these days. I needed a physical hardcopy handout for a rush campaign and I didn't know where to go. I lost all my old printer contacts and had to start all over again to find a printer. International Minute Press knocked it out of the park. THANK YOU SARAH. Due to my prior experience, I know that a perfect final product is not always easy. My job was a "rush" job and so I didn't have time to review a proof. The final product was absolutely PERFECT. It surpassed my expectations. The price was beyond fair. I had bleed edges on gloss paper and they had the project completed several hours prior to the narrow deadline. Really good people run this shop. All these five star reviews are totally legit.

Do you perhaps have something you need printed in a short period of time?…read more How about something that you are being quoted more than the down payment on your car for? Or what about something that you've already had printed last minute but then need a correction because of your own mistake... even more last minute? Luckily for people here in the valley with a printing fiasco on your hands, you can go to International Minute Press (heck maybe anyone anywhere can use them with that name). While I might not know about the "international" part, I do know about the "minute" part and love them for it. They should also have "incredibly reasonable prices for high quality work" in their name too... however I don't think that would fit on the building that well so I can see why they would leave it out. This business completely saved my tail and it has become a running joke with a coworker and I when we think we messed something up, or need something impossible... "oh just call International Minute Press, they will calmly tell us they can have it done in minutes for $1.97" Yeah, they are that good. They were very helpful on the phone and the process of pick up was essentially seamless. They are fairly conveniently located in the Papago strip mall by that Sky Song spot and are very responsive to requests via phone/email. They also have no problems doing individualized small batch orders and go above and beyond to watch out for errors (notifying me of what they thought could be a typo in a name etc). I would highly recommend them to anyone looking to get things professionally printed ie name tags, flyers, signs, invitations and the like.

FedEx Office Print & Ship Center

FedEx Office Print & Ship Center

(51 reviews)

I came in to get help with a very fragile curved monitor that when i was moving across country the…read moremovers i hired would not move the monitor without the original box. So I (in a panic) went to this Fed-Ex office and they came out and went above and beyond! I mean WOW!!! The kind lady at the front did all the measurements and told me they were able to ship it across country safely. Not only did it come safely but upon opening it you could tell it was packed with care. Throughout the entire process I was in touch with a gentleman named Izzy, who is super friendly and a sweet personality. These people made my move across country over 2,000 miles very pleasant when it came to setting up my computer room. 10/10 5+ Stars AAA+++ AMAZING SERVICE. Would absolutely recommend to anyone who needs help with custom boxes for fragile equipment.

I went in today to pick up a print order that I had paid for 4 days prior online. When I went in…read morethe old man Mike that was helping was very rude he said I'm very skinny and asked how much I weigh which was completely unprofessional and disrespectful. I humored him and he just continued to be disrespectful about my weight. I showed him my verification email I had received to go pick up and he asked for id like 2 times after he had already seen it . Then he kept insisting that he couldn't find my order(it was in his hand) and kept saying something about a ship order. I did not have a ship order and only had a print order. The whole ordeal was very disrespectful and odd

Acme Prints

Acme Prints

(47 reviews)

Once upon a time, a young woman was in need of a reliable, timely, and trustworthy local business…read moreto support for a large print project. She needed someone that'd be patient enough to work with her and her company's Creative Team due to company protocols that needed to be met. To do so, clear communication was needed for proofs to be edited and approved. She also needed electronic forms of payment, and a dedicated employee to email back and forth with, and at times hop on the phone for clarification. This project involved 200 canvas tote bags. 200 Orange canvas tote bags. 200 high quality, reasonably priced, orange, canvas tote bags. Does that sound at all like too much? Acme Prints handled it with as much ease as I would've while printing a word document with my home printer. That actually can be tricky sometimes, so bad analogy. Nevertheless, Acme Prints, specially Vida, made this job a complete breeze, and when faced with large projects there shouldn't be a thought to go anywhere else. Oh, and did I mention the price was unbeatable and the the production turnaround time was about 8 days? Yeah...I can't wait to work with them again either.

Please choose a different printing company! Save you time lost. Is there a printing company with…read moreemployees, in az, that does not take things so personal haha. These places are a joke!!! Stefani was ok until you're honest. She was legitimately arguing w me about spacing on a business card I had designed prior to them. I measured it. It is CLEARLY off centered which totally ruins the business card. I asked for a replacement cause I need consistent production. And they say, NO it's ok we will refund. So a business walks away from revenue!? If I was the owner I would fire that employee. If I was the owner, I WOULD MAKE SURE it's done correctly and I would not stop until my CUSTOMER is 100% satisfied. I am here to save small business owners a headache and time lost. Money comes back, time does not.

The UPS Store - shipping_centers - Updated November 2026

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