Currently getting a notary for documents I need to send out. Plenty of parking. No wait during the day late after noon. One person working here. Cost of the notary fee is depending on how much paperwork you have. Doing the notary work depends on your paperwork as well which determines the fee. read more

The UPS Store - Outside - Shipping Centers Near Me - Las Vegas, Nevada

It's 8:46 AM on Friday and no one is here to help me. I've been waiting since 8:20 AM. Sign on door indicates store should have opened at 8 AM. I waited as long as I could. read more

The UPS Store - Hours stated: M-F 8-6, Sat 9-5, Sun 10-3. - Shipping Centers Near Me - Las Vegas, Nevada

Waited since 8:50am. Online and at store says open at 9am. During the time i waited, at least 6-7 people other came and left. Front door is left open. Waited til 9:30am and store is still close. Please correct your store time or educate your staff to be on time. read more

See all

I stopped by here to drop off a Prepaid/Labeled package & the clerk wasnt able to scan the barcode since it printed small. Since the barcode was Clear (& I shipped 5 packages earlier with the USPS w/the same sized labels/barcodes) I didn't think there would be an issue. She asked if I could send the label via Email & I said Yes & forwarded it to the Store's E-mail. She printed it out & attached/scanned the Label to complete my shipment. I said "Thank You very much for your help" & started to leave & she says "Well, I have to Charge you" - and while a little surprised, I figured no big deal = maybe a Label/Print Fee of a dollar or two. I was then charged for receiving/reviewing the E-mail (which She Offered/Asked me to send to) and I was charged for Printing the Label. I would have Not paid if I knew ahead of time, as I could have Re-printed the Label down the road at work) $5 to open an E-mail is a bit ridiculous. read more

This location tries to get you to purchase boxes for TikTok returns that that doesn't require boxes or labels. He's not willing to honor TikTok agreements with UPS Stores. read more

If a location opens at 8am, you should expect the doors to be unlocked, someone inside, and cages open around counter by 8:07am when arriving. Never going to this location again just from that first impression. read more

I was trying to send out a phone, with a label already made, just to drop off. Had the label and box, the man asked if I had tape to tape the top flap shut, I asked if he could. He said it would cost me $2.....for tape....like 8" of packing tape!!! I left to go to the ups store I normally go to which is incredibly helpful and friendly. Silverado ranch and Maryland is much better! read more

Made an appointment at this locations website to get some papers notarized and the appointment was confirmed. Drove all the way across town for this appointment and when I show up 15 min early she tells me that the notary left and that she can't help me and I should have called before I came and that he won't be back for 2 days . My appointment was confirmed why would I have to call? She was very unhelpful. read more

I'm housesitting for a friend in the area and chose to get a package delivered here for convenience, and instead I spent time and money I'll never get back. The clerk working yesterday afternoon was quick to say that they didn't have my package. Despite having my ID out and ready to verify my pickup, she made no effort to check and instead went on to explain that "sometimes packages will be marked as delivered here even though they haven't been." Seemed like she couldn't be bothered to even do the bare minimum, so I showed her the tracking info that clearly said an employee by the name of Alpesh accepted my package at this location. She finally checks, finds my package on a shelf, then railroads me with a surprise $10 holding fee. That *never* happens at any other UPS store I've done pickups at. Even if it means driving another ten minutes, stay away from this UPS store. read more

I love love loved my UPS girls in my old neighborhood. When I moved to this side of town and visited this UPS, I was very underwhelmed with the service. Until Rime started, I really hated this location. I'd actually go out of my way to go to other locations despite it being like 1 minute from my house. Rime is a delight. She is sweet, efficient, and helpful. She made my stressful holiday shipping much less daunting. It was clear she was committed to giving me a positive experience. read more

Charged $1.00 for a 5 inch strip of f tape. Brought a prepaid package to send but had to open it up because I forgot to put something in.

8:10 am and no one in store, hours stated open at 8. Wasted a trip and gas. Called the phone number and no one answered

Excellent customer service and patient support from Jericho! Thank you, so easy to return Amazon items here! Ample parking.

Unacceptable. It is after 8am on a Wednesday morning. The store is still closed. Hours posted on yelp, on the store and on their phone recording all state open at 8am. read more

The UPS Store - Not open when their hours clearly state they should be - Shipping Centers Near Me - Las Vegas, Nevada

Great service from desk clerk rime , service was fast and helpful. Will be coming back to this ups

alpesh is very professional & helpful and he help me to print my birth certificate and always smile & greet all customers.

I went to this store because it happened to be right where I needed when I needed. What a mistake that was. The stinky, lazy, tird charged me damn near $20 to fax 7 pieces of paper. He never gave me a receipt and come to find out, the recipient never received the fax. I have no way of getting a hold of the guy because he doesn't answer after I called literally 20 times. I petition to get a new owner in this building to serve the community properly. Worthless POS! 00000000 STARS !!! read more

The woman who works here most days is rude and her clothes are dirty. She makes up prices and is defensive when you prove her wrong. Take your business anywhere else. read more

Amazing service and patient employees!! Came in to return some amazon purchase! The girl up front was so sweet and worked fast! read more

Came in to ship quite a few heavy items and Alpesh assisted with getting everything tagged and accepted very efficiently. I held up a few customers but he tended to those as well with his multitasking and quick working manner. Glad everything is en route to destination and with a little assistance on the final pricing. The only thing I can't vouch for is how dang expensive UPS is but it is what it is. read more

I have to give it a star because otherwise I can't write a comment but the lady who works here is very rude 0 customer service and is always in a bad mood. I went to return a package that amazon told me that it did not beceaita neither box nor label and she did not accept it and wanted to charge me for a box and the tape the worst experience ever read more

The UPS Store - Amazon msj - Shipping Centers Near Me - Las Vegas, Nevada

This is THE WORST ups store. The employees are all rude every single time, not even anyone specific it's ALL of them. I only come here because I live 3 minutes away and it's the closest to do Amazon returns. They are also super petty and charge you to TAPE something, penny pinching cheap awful place! If you guys hate your job that much leave and give it to someone who would love to work and have a job. read more

I came here to notarize 4 pg documents. They charged $15 each page. I have notarized many documents before but this is the most ridiculous price. I paid $5 per pg before . 4 pg documents came out to be $60 Total rip off!! read more

The UPS Store - Total rip off - Shipping Centers Near Me - Las Vegas, Nevada

Store owner is rude - they also have a sign on door to stay outside if you don't wear a mask. Highly recommend going to another location. Worth driving farther not to support this business read more

Run away. If I could give 0 stars I would. Did an Amazon return and an older man helped me. Charged for tape (Its fine, says it on the door). Worst part was charging for AN EMAIL! On the receipt was a 5.00 charge for what the man says is their "email charge". I asked where this was posted and why I was never charged previously and he said I can sign your receipt. That does not help. Very unprofessional, very unwilling to help, not a compassionate person, and will be disputed on my CC for the trouble. Also instead of taking my FedEx packages (they pick up from their daily) he sent me to Albertsons across the street. Wild goose chase since they do not even take FedEx. service: F friendliness: F willingness to help: F being a good human: F being a snake: A+ come here if you like getting scammed! read more

Woman working @ UPS refused to provide service and refused to call her manager due to no mask even though the sign on the door states that exceptions would be made for those with certain medical conditions. She went in the back and wouldn't come out. This UPS store needs to educate their employees read more

See all

If I could give them zero stars, I would. The old man who works behind the counter here is quite possibly the rudest POS in Las Vegas. All I need them to do is scan a barcode and take my Amazon returns, but instead I have to play a game of, "Will the UPS troll take my package today?" Some days the plastic shipping bag is okay, sometimes it isn't. Boxes are okay, but shoeboxes aren't. The rules are nebulous and ever-changing. Never mind the fact that I don't even NEED to put things into a box or bag of any kind in order to return Amazon purchases. The man who works here is a complete psycho on some kind of weird power-trip. Avoid this location at all costs, if you can. read more

Update!! I dropped off Amazon return 9 days ago but it still was not moving so I called Amazon they said Amazon did not get it so no refunds. I went back to the store after 9 day with a receipt that UPS gave me, the guy said they put all the return in boxes and wait for them to be filled then Amazon comes to pick up. He gave my return back and asked to box it for faster return, which I did..... if you have Amazon return, don't listen to Amazon, box it then return with a label so your return will get to Amazon faster. I apologize jumping to the conclusion and blaming you with the loss of my package. Thank you for your help... read more

Sarah the lady who answered the phone is very unprofessional, she stated that she did not care about my important information being lost and there was nothing she could do. There has to be some type of procedure to rectify a driver giving a package that required a signature to just anyone. DO NOT USE THIS LOCATION!!! read more

ALL the bad reviews are true!!! Do not use this location. The owner is a penny pincher, not to mention he lacks customer service. When i walked in he was busy talking to an employee and ignored me for 5 minutes. Once he acknowledged my presence, he wanted to charge me for tape and said he couldn't use the original package from the vendor to ship back my package and said that i had to buy a box from him instead. After he wasted my time i told him good luck staying in business with his tactics. He doesn't deserve your business. Go somewhere else!!! I went to my local store on Silverado Ranch the next day and got VIP service as usual, no questions asked. They deserve my loyalty, that's for sure. read more

Don't come here if you need to print anything. the dude charged me 6 dollars for two pages that weren't even in color. Insane.

They closed 10 minutes early even though they were still inside. I find that disrespectful to the time of others.

I love this place! The young lady with the long brown hair Greeted and helped me when I opened the door. She was smiling and enthusiastic incredibly polite and made me feel like a valued customer. If I could I would hire here. A place is just a place without the people. PS: I used to go the the UPS store on warm springs and eastern I hated the service. Always charged me a dollar for a strip of tape. Never smiles but this place rocks. Go there always! They're awesome! Thank you for being amazing and making my morning easy and awesome! read more

Prices going up & service going down! I used to go here for all my package & printing needs but their service has been on a decline For years. And today I went and it cost me $6 just to sit there for 30mins & have the dude all in my phone just to print something I already emailed him twice! They are at an all time low & it's time for me to leave them behind. read more

Hidden charges anywhere you can think. $5+ shipping label printing, fee to use the customer computer. Costs extra here compared to other ups stores. Would not recommend. read more

Owner is extremely rude. In short: He is often publicly arguing with customers because A) he refuses to follow Amazon boxless return guidelines and B) they never abide by their posted hours of operations and open on time. For example, just yesterday, to be safe after multiple instances of this location being closed during its posted business hours (I thought maybe it was me and they'd changed hours during the pandemic), I checked the hours online before driving over. They allegedly opened at 9 am. Google said the business itself had updated its hours with them a week ago. When I arrived, the hours were additionally posted on the front door. Yet at 9:50 am they were still closed and the gates up. I returned that afternoon. The owner was rude and (as usual) just gave off a general vibe that he didn't want to be there. As I was leaving, I asked what the store's hours are. He said 9-5 on Saturdays. I said, "Interesting. I stopped by this morning and you hadn't opened yet so I wondered if you had changed your hours." His sarcastic response: "Thanks, have a nice day." In other words: get out. No acknowledgement of my statement. Furthermore, I'm now wondering if he scanned/shipped my return correctly at all. When I started the return online, Amazon says I should receive the refund within 4 hours of scan. Yet here we are going on a day later and nothing. Based on other reviews, it appears that returns "disappear" a lot from this location. (Fingers crossed that, in my case, it's a fluke and Amazon receives my return safely. Nonetheless, I won't be returning to this store, as the wonky hours alone make it super inconvenient to patronize and impossible to plan visits to around work, other errands, or shipping emergencies). It's an ongoing problem. On top of that, I've witnessed him in multiple arguments with customers because he (and other employees) refuses to box or tape Amazon returns without payment (against partnership guidelines). Customers beware! read more

Says they're open at 8am but it's 9am and everything's still locked up. Wouldn't be as agitated if it wasn't my second location to pull up to. read more

Attempted to return Amazon purchases. The kind with the QR code, that says the UPS store will take care of it for you. Yeah. This place is a JOKE. The OWNER comes up to show the employee how to process an amazon return (he can't keep employees) and told me I needed to bring boxes or buy one. So I left and returned with boxes, but didn't tape the boxes - I had QR codes not shipping labels and I know they all go into one big box anyway. Upon seeing my return, the owner says "you got tape? you gonna buy tape?" I had the Amazon instructions printed out. I said I don't need them, see? He said I don't care, I don't give free tape, they need tape. Also, I've had 3 returns go missing that Amazon charged me back for months after I dropped them off (with shipping label to this store) It ALL MAKES SENSE NOW. I couldn't figure it out. How did they go missing when they issue a refund when the package is scanned. Well now I know. The guy is a shady crook. If he doesn't want to participate in the deal that corporate made with Amazon, just get out of the franchise. I ended up at store #4128, 9050 S Maryland parkway. They were GREAT and all of my returns were scanned in and the gal said "none of these returns even needed a box" Go there and avoid this jerk. read more

I have gone here twice . They are Very rude and Very unprofessional. They show a contempt towards their customers ( gentleman in front of me was harassed to almost tears when trying to ship cable box) as well as towards me, then towards my husband on a separate visit. There is an expectation of service that is indicative of the "THE UOS STORE" name. Not so with this branch. Avoid it at all costs- speaking Nv of which they lie to your face when quoting you how long item takes to ship from LV to LA-they say 6 days to up sell you. The UPS Store down the street said 2 days max. Again AVOID THIS STORE- UPDATE- package was received today (1 day later) read more

Terrrible customer service!!!!! Rude as soon as I walked thru the door and it only got worse