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    The UPS Store

    4.3 (47 reviews)
    Open 8:00 am - 6:00 pm
    Updated 1 week ago

    Services - The UPS Store

    Mailbox centers

    Shipping centers

    Copymaking services

    Printing

    Scanning

    The UPS Store Photos

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    Reviews With Photos

    Julie C.

    I have never been to the UPS store before for anything, but probably because the location was not convenient to where I lived. This location in Manoa marketplace is perfect! I was able to return something to Amazon quickly quickly and efficiently and was in and out of the store in less than five minutes. Definitely a wonderful experience.

    Mikey H.

    So I had them ship a sewing machine back in August but only opened the box this week. This place is GREAT!!!! Wrapped the whole machine in bubble wrap, pedal and accessories too! Can't thank them enough for taking care of my mom's machine!! BIG MAHALOS!!

    Fran C.

    I've been using UPS service for over 30+ years, as the company I work for uses UPS exclusively to ship parts and other items all across the world. I will have to admit that my normal "goto" UPS stores were - the Kahala location (just next door from Domo Cafe), or the Kapahulu location (just a block away from Popeye's frrrrrrried chicken). I find these two locations to pretty easy access as far as parking goes,, and the service is always fast & friendly. Recently, I discovered a new UPS store location, as this new store is located in the Manoa Marketplace Shopping Center. I actually found this store by fluke, as I was doing work just next door in a bank (American Savings Bank to be exact). Although this new UPS store is rather small, this store does have mailboxes, a few computer workstations, & a copy machine located inside the store. But the best thing I like about this store, is that the store is not too far from my office, and since the store is in a shopping center, there is an abundance of free parking here. If ever your in the Manoa neighborhood, and need to ship something out, give this UPS store a try!

    Tanyce W.

    First time stopping in here! Convenient Free parking in Manoa Marketplace next to Coffee Bean & Tea Leaf. 2 staff working, one was finishing up w/a customer. Small, yet efficient space. I was greeted right away and got my business done quick! I read good reviews about this nice new location on Yelp! ;) Definitely, recommend them! Mahalo!

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    4 years ago

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    4 years ago

    Lyle at this UPS store was so helpful figuring out how to ship the unique items we had. Very appreciative of his guidance!

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    3 years ago

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    Sheryl M.

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    3 years ago

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    Sheryl M.

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    5 years ago

    So happy to have found a convenient UPS Store location with lots of parking and super friendly and helpful staff!

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    5 years ago

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    Page 2 of 2

    The UPS Store Reviews in Other Languages

    Ask the Community - The UPS Store

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    Review Highlights - The UPS Store

    So nice to find out that my friend Lyle Matsuoka (the restaurant mogul) has opened a new UPS store at the Manoa Marketplace.

    Mentioned in 6 reviews

    Read more highlights

    Aloha Ship and Pack - Blue Mountain cards if you need to add a card to your package

    Aloha Ship and Pack

    (77 reviews)

    My husband and I are both regulars at Aloha Ship and Pack and have been going there for years. I'm…read moreconstantly shipping film and business-related packages, and they are always SO kind, fast, helpful, and easy to work with. It's one of those places where you know things will just get handled efficiently without stress. Everyone there is friendly, patient, and consistently helpful every single time we go in. They're also in a super convenient location for us, but honestly even if they weren't, I would still make the drive because the service is that reliable and good. Truly one of those local businesses that makes everyday life easier!!

    I love this ASAP location! TIP: This is an Amazon return UPS…read moredrop off location! (You supply your own box and print your own label - make sure you select the right option when processing the return on Amazon) They are so courteous, even acknowledging your presence when busy helping another customer. This is first rate service in my book. They greet you as soon as you enter and are very helpful. This location is very close to my home and I can drop off my return on the way out to do other errands or on the way home, if I leave my house before they open. They do get a tiny credit for accepting UPS boxes so please utilize them. They'll let you know the pick up times for UPS, USPS (think priority flat rate boxes), etc. so if you record the times in your contacts you can be sure to get your boxes out timely. So not just convenient if you are in the Aiea Waimalu shopping center area on Moanalua Road, but great, helpful, and friendly service.

    FedEx Office Print & Ship Center - Storefront

    FedEx Office Print & Ship Center

    (130 reviews)

    Downtown

    This particular FedEx is right across the corner from where I live (next to the main HFD station)…read moreand they have the option of printing color copies on their copy machines. Once I was able to figure out that I had to provide my email and attachment to the FedEx email address (seriously, you don't have to be a rocket scientist to figure it out, except me ) you get a lovely color copy. In this case, my poster sign for a peaceful rally, which was kind of small but I didn't have a big posterboard. One thing I do have a question about is when you put in your charge card in advance to pay, you're given a price range to pick from. Then, when you're finished your job, you don't get change. Makes your copies pretty expensive, right? Oh yeah, the staff are really helpful, no matter how goofy a question you have.

    Personal office space…read more.. Not only do they take care of your shipping items but offer some office space utilities as well which can be convenient when you need just a simple task to be done as back in the day I used to have a desktop connected with a printer when we printed a bunch of items for personal use which now is all done virtual as you just scan and go making it basically obsolete. Once in a while you do need to download a file or application to fill and mail or turn in and in this case I just needed some items to print for convenience and it wasn't a specific file but just some images so I thought to give it a try but failed unfortunately. They do have a workspace which I've used in the past but with Kinko and not FedEx so it was a bit unfamiliar to me and I sat there trying to figure it out for some reason I couldn't and though there was a staff there it just wasn't meant to be as I gave up and try to regroup to figure it out. They do have copy machines and so much more at this location and with designated parking stall right in front is a nice and convenient spot to get your needs done. Thank you!

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (127 reviews)

    It's all in black and white…read more.. I simply just needed copies of some documents that we were told to do so as an advice and took it and headed to a place that I've passed several times is this FedEx location right across from Ala Moana Center in the Heald Building which is nice as they have lots of free parking making easy access with just steps to their front door. Walking into this spacious place you see many shelves of supplies, ship and go center and right beside the entrance are several copiers which is probably the most used services and is very cool how it's all set up for you to use on your own. You first can add funds to the machine with your credit card as you calculate the approximate amount you will be using and will be calculated at the end of the acutely amount is quite impressive and very easy to use though my first attempt was fail by placing it in the wrong direction lol but at least it's not a huge costly error but one that I learned very fast and with just a few copies needed I was done just as fast to be on my way but loved the convenience they provide as I did have a copier in the past which came obsolete as technology has changed though every once in awhile we do need to some hard copies of items to keep on hand for reference is good to have places like this to use for very little cost. Thank you!

    Absolutely horrible workers. Will not help any elderly patrons. The two posing girls do absolutely…read morenothing except stand and pose and take selfies. When I finally got to even look towards the counter. Her response was, " Can't you read English. It says to SCAN in your own packages. Print them and do your own work!" Then she went back to posing. I gave this place another chance but this is it. From now on I will only go to the Queen Street location and they have 5 star ratings Why does FedEx hire such horrible people to represent them. If I could give ZERO. That is what that 1500 Kapilani location is terrible

    The UPS Store - mailboxcenters - Updated May 2026

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