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    The UPS Store

    3.8 (142 reviews)
    Closed 9:00 am - 5:00 pm
    Updated a few days ago

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    Response time

    1 day

    Response rate

    95%

    Services - The UPS Store

    Copymaking services

    Mailbox centers

    Printing

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    Shipping centers

    The UPS Store Photos

    Recommended Reviews - The UPS Store

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    Reviews With Photos

    Kirk L.

    There is no evidence that my package was picked up, signed for, or scanned by a UPS driver. The last known location is your UPS store. I checked the weather for that day, and the skies were clear, so the label couldn't have been damaged by rain. It's highly unlikely for a package to go missing immediately after a label is created without foul play. My disappointment is directed toward your UPS store #2333 in Honolulu, Hawaii.

    my favorite ukulele transported from Kapahulu to Florida arrived securely and safely without any damage!

    Thanks very much to the staff at the UPS store on 758 Kapahulu Ave in Honolulu. I got the services I paid for. My ukulele was wrapped with a double layer of bubble wrap. It was placed securely into a box that was lined with bubble wrap and crushed brown paper. Also, two large fragile warning labels were clearly visible on the outside of the box. My favorite ukulele arrived in safely without any damage. I appreciate and am grateful for your service. Much Mahalo. Tom T.

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    1 month ago

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    Photo of Local

    Local

    Helpful 2
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    1 month ago

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    Local

    Helpful 0
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    2 months ago

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    Photo of Josh S.

    Josh S.

    Helpful 0
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    9 months ago

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    Photo of Josh S.

    Josh S.

    Helpful 1
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    11 months ago

    Business owner information

    Photo of Local

    Local

    Helpful 0
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    7 months ago

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    Photo of Josh S.

    Josh S.

    Helpful 1
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    Photo of Jules Y.
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    2 years ago

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    Photo of Local

    Local

    Helpful 7
    Thanks 4
    Love this 9
    Oh no 0

    4 months ago

    I stop by here occasionally to drop off some mail or print documents and the ladies who are working are always so kind and helpful.

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    Local

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    4 months ago

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    Local

    Helpful 0
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    1 year ago

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    Photo of Josh S.

    Josh S.

    Helpful 2
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    1 year ago

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    Photo of Local

    Local

    Helpful 1
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    2 years ago

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    Local

    Helpful 3
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    2 years ago

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    Photo of Josh S.

    Josh S.

    Helpful 2
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    2 years ago

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    Local

    Helpful 1
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    1 year ago

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    Local

    Helpful 1
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    1 year ago

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    Local

    Helpful 1
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    2 years ago

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    Local

    Helpful 1
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    2 years ago

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    Local

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    Photo of Kaye S.
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    2 years ago

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    Local

    Helpful 2
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    3 years ago

    Helpful 1
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    2 years ago

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    Local

    Helpful 1
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    4 years ago

    Helpful 1
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    1 year ago

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    Local

    Helpful 1
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    1 year ago

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    Local

    Helpful 1
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    1 year ago

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    1 year ago

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    2 years ago

    Made appointment for notary. They were quick and efficient!! Will use again. Oh, and right down the street.

    Business owner information

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    Local

    Helpful 1
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    1 year ago

    Josh is amazing, always doing what he can to help his customers. Never a bad experience from him any time I've had to mail a package there

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    Local

    Helpful 1
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    5 years ago

    Helpful 2
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    4 years ago

    Helpful 5
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    3 years ago

    I returned my Spectrum router cable box at the Kapahulu UPS store. The staff was friendly and helpful. In and out in less than 5 minutes!

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    Local

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    8 years ago

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    Photo of Josh S.

    Josh S.

    Helpful 21
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    3 years ago

    Helpful 7
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    2 years ago

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    Local

    Helpful 0
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    2 years ago

    Business owner information

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    Local

    Helpful 1
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    2 years ago

    Super friendly. Helped me print out my label to ship cause my printer wasn't working h.

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    Local

    Helpful 1
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    2 years ago

    Love how easy they work with you to get your Amazon returns done. Quick, efficient and friendly service.

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    Local

    Helpful 1
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    3 years ago

    Helpful 3
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    Photo of Shayla K.
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    5 years ago

    Helpful 3
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    7 years ago

    Helpful 7
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    Page 1 of 4

    Ask the Community - The UPS Store

    How does one reach the parking lot in the back of this store, and What is the parking rate to park in the lot behind this store?

    Aloha, good morning. The parking lot in the back is accessed on that road behind the building…Palani Ave. You would then just walk around to the front side of the building to get to the store.… Read more

    I was trying to make my payment for my box but can't reach anyone and it's due today?

    Aloha, Yes we are open today….we are experiencing an outtage of our phone lines today. Hawaiian… Read more

    Are you guys open today, i called but no one is answering?

    Yes we are open today…there is intermittent outages with our phone lines today. Not sure what is going on with it.… Read more

    Do you take passport photos?

    Do you offer notary services on Saturday?

    Yes we do offer notary services on Saturdays. It is by appointment only. Please go to our website to schedule it.… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - The UPS Store

    Don is the guy that runs this fine establishment He is very friendly and very helpful.

    Mentioned in 14 reviews

    Read more highlights

    Aloha Ship and Pack - Blue Mountain cards if you need to add a card to your package

    Aloha Ship and Pack

    (77 reviews)

    My husband and I are both regulars at Aloha Ship and Pack and have been going there for years. I'm…read moreconstantly shipping film and business-related packages, and they are always SO kind, fast, helpful, and easy to work with. It's one of those places where you know things will just get handled efficiently without stress. Everyone there is friendly, patient, and consistently helpful every single time we go in. They're also in a super convenient location for us, but honestly even if they weren't, I would still make the drive because the service is that reliable and good. Truly one of those local businesses that makes everyday life easier!!

    I love this ASAP location! TIP: This is an Amazon return UPS…read moredrop off location! (You supply your own box and print your own label - make sure you select the right option when processing the return on Amazon) They are so courteous, even acknowledging your presence when busy helping another customer. This is first rate service in my book. They greet you as soon as you enter and are very helpful. This location is very close to my home and I can drop off my return on the way out to do other errands or on the way home, if I leave my house before they open. They do get a tiny credit for accepting UPS boxes so please utilize them. They'll let you know the pick up times for UPS, USPS (think priority flat rate boxes), etc. so if you record the times in your contacts you can be sure to get your boxes out timely. So not just convenient if you are in the Aiea Waimalu shopping center area on Moanalua Road, but great, helpful, and friendly service.

    The UPS Store

    The UPS Store

    (251 reviews)

    I left a review of this place 4 years ago. I already hate this place and prefer to go to other UPS…read morelocations but decided to give them a second chance. I don't know if they have the same ownership. I went here to do a temu return. The lady scanned the item, printed the labels and THEN told me I needed to either box or bag the item. I asked if I can just get the label so I can package it and come back to another store. She said no it has to be there at that location and I have to come back today. Fine, I went to the car and put it in a white shopping bag ready to be taped up. She said no it has to be a brown bag or box. I could buy a bag yhere for $4.50. I'm not paying that on principle. At this point the lady was being rude to me telling me to calm down. If she communicated all of this earlier this could've been avoided. I feel like their practices are poorly communicated at best. The lady's attitude only made things worse and there was a younger girl tuat was much more helpful and friendly. She was actually trying to help. Avoid you were warned.

    EDIT: I was incorrect in that they charged me $50. Rather, the total for the laptop BOX was $28…read more They also charged me over $3 to print out the shipping label since I didn't have it on my phone. This is still an outrageous ripoff - other places sell them for far less. FedEx won't charge me to print out a FedEx label either. EDIT #2: I made 2 visits to this store. During the first visit, they quoted me over $30 for the box and shipping label. I was unsure of whether or not my employer would reimburse so decided to come back a different day. When I came back the 2nd day, they did in fact quote me a figure around $50. I protested, saying that I was quoted around $30 the day before (still outrageous). After a LOT of haggling, they agreed to honor the original price. ORIGINAL REVIEW: I had a prepaid label to mail my laptop back to my employer. I needed to buy a box to ship the laptop in which I was prepared to pay a reasonable amount. The location off Kalakaua charged me $50 for a BOX to ship the laptop in. My employer reimbursed which is the only reason I paid it. These people are out to gouge. NEVER AGAIN.

    FedEx Office Print & Ship Center - Storefront

    FedEx Office Print & Ship Center

    (130 reviews)

    Downtown

    This particular FedEx is right across the corner from where I live (next to the main HFD station)…read moreand they have the option of printing color copies on their copy machines. Once I was able to figure out that I had to provide my email and attachment to the FedEx email address (seriously, you don't have to be a rocket scientist to figure it out, except me ) you get a lovely color copy. In this case, my poster sign for a peaceful rally, which was kind of small but I didn't have a big posterboard. One thing I do have a question about is when you put in your charge card in advance to pay, you're given a price range to pick from. Then, when you're finished your job, you don't get change. Makes your copies pretty expensive, right? Oh yeah, the staff are really helpful, no matter how goofy a question you have.

    Personal office space…read more.. Not only do they take care of your shipping items but offer some office space utilities as well which can be convenient when you need just a simple task to be done as back in the day I used to have a desktop connected with a printer when we printed a bunch of items for personal use which now is all done virtual as you just scan and go making it basically obsolete. Once in a while you do need to download a file or application to fill and mail or turn in and in this case I just needed some items to print for convenience and it wasn't a specific file but just some images so I thought to give it a try but failed unfortunately. They do have a workspace which I've used in the past but with Kinko and not FedEx so it was a bit unfamiliar to me and I sat there trying to figure it out for some reason I couldn't and though there was a staff there it just wasn't meant to be as I gave up and try to regroup to figure it out. They do have copy machines and so much more at this location and with designated parking stall right in front is a nice and convenient spot to get your needs done. Thank you!

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    (127 reviews)

    It's all in black and white…read more.. I simply just needed copies of some documents that we were told to do so as an advice and took it and headed to a place that I've passed several times is this FedEx location right across from Ala Moana Center in the Heald Building which is nice as they have lots of free parking making easy access with just steps to their front door. Walking into this spacious place you see many shelves of supplies, ship and go center and right beside the entrance are several copiers which is probably the most used services and is very cool how it's all set up for you to use on your own. You first can add funds to the machine with your credit card as you calculate the approximate amount you will be using and will be calculated at the end of the acutely amount is quite impressive and very easy to use though my first attempt was fail by placing it in the wrong direction lol but at least it's not a huge costly error but one that I learned very fast and with just a few copies needed I was done just as fast to be on my way but loved the convenience they provide as I did have a copier in the past which came obsolete as technology has changed though every once in awhile we do need to some hard copies of items to keep on hand for reference is good to have places like this to use for very little cost. Thank you!

    Absolutely horrible workers. Will not help any elderly patrons. The two posing girls do absolutely…read morenothing except stand and pose and take selfies. When I finally got to even look towards the counter. Her response was, " Can't you read English. It says to SCAN in your own packages. Print them and do your own work!" Then she went back to posing. I gave this place another chance but this is it. From now on I will only go to the Queen Street location and they have 5 star ratings Why does FedEx hire such horrible people to represent them. If I could give ZERO. That is what that 1500 Kapilani location is terrible

    The UPS Store - shipping_centers - Updated May 2026

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