1. The UPS Store

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Dallas, TX

The UPS Store

5.0 (1 review)
Open • 9:00 am - 7:00 pm
Updated a few days ago

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Shipping centers

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2 months ago

Great service from Z tremendous help with getting my papers printed out was in a timely manner very professional

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The UPS Store

The UPS Store

(41 reviews)

Bluffview, North Dallas

Lance is the most friendly and helpful person! He was able to multi-task all while chatting with…read morethe regulars who were in line. Super nice and refreshing to see people like him.

I am writing to formally express my dissatisfaction with the service I received at UPS Store #3275…read more I have been a loyal UPS customer for years and frequently visit the location near my home, where I always receive friendly, efficient service. Unfortunately, my recent experience at Store #3275 was the complete opposite and left me extremely disappointed. While running errands in the area, I decided to drop off two prepaid packages at this location. Upon entering the store, the associate greeted me with an eye roll and an unprofessional tone, asking, "For drop-off, how can I help you?" I explained that both packages already had shipping labels attached but needed a strip of tape across the top to secure them. I was informed that there would be a $1 charge per box for the tape. I politely asked if this was store policy, as I have never been charged for a small piece of tape at any other UPS location. The associate responded rudely, but I went ahead and paid the fee and received a receipt. When I asked for a shipping receipt, I was told in a condescending tone that I had already been given one. After clarifying that I needed the drop-off/shipping confirmation, the associate responded curtly before finally providing it. This experience was unprofessional, unpleasant, and far below the level of service I've come to expect from UPS. I will not be returning to this location and will continue to use my usual store, UPS Store #5252, where customer service is consistently excellent. I wanted to bring this incident to your attention so appropriate action can be taken to ensure customers receive respectful and professional treatment at all UPS locations.

The UPS Store - shipping_centers - Updated October 2026

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