They are always so nice and quick to get my things shipped. I'm usually in and out within minutes.read more

Ok Valentine's Day is around the corner and Uncle and Auntie need to get these gifts to the kids…read more I'm so happy The UPS Store is in the area, as I entered I was greeted with a hello, and received excellent customer service. The package that was shipped on Tuesday arrived at the location by Saturday. Great value and customer service.

Thank you Kathy with a K!!!! Omg! This woman deserves to run the whole place! What incredible…read morepatience and honesty...I'm so glad she was here today to care for my printing services! Needed labels and getting going wasn't going as planned and she had a solution for each time. Quality color print job, I was thinking it would be way more, great value for the price! Thanks - also no longer a 24 hour location after Covid

I have been to this locations several times. Phillip has always done a great job helping me…read more Most recently, I needed to scan a legal document that was 8 x 14 inches. My son also came along and wanted to laminate his "prized" drawings. When the laminating machine was not working, Phillip took care of us behind the counter. I always get great service here.

Steve makes the entire process incredibly easy and stress-free. He set up my mailbox quickly,…read moreexplained everything clearly, and has been consistently thorough ever since. He responds promptly, sends my mail whenever I request it, and always does so with a friendly and professional attitude. Excellent service all around--highly recommended.

Regarding Eagle Postal Center at 391 Las Colinas Blvd E Suite 130, Irving, TX 75039…read more WARNING for anyone needing to drop off UPS/FedEx packages in Las Colinas. FIND ANOTHER LOCATION. I have reported this UPS outlet to UPS Customer relations for unprofessional and threatening behavior by the owner. I went in this morning to drop off a package using a pre-printed label with my company's UPS account. The owner said, "You're welcome for your free service." I asked if I should take the package somewhere else and he said no and began yelling at me. I would have run out the door, but he was holding the envelope that I needed overnighted. He yelled at me for about 10 minutes on being a small business owner and "people like you" come in with their company labels and he doesn't get any money, but then he has to pay for UPS to pick up the packages, $90 a month. He said "people like you" roll their eyes at me and leave me bad reviews. He said I need to tell my company shame on them for taking advantage of small business owners by having their corporate accounts and screwing over small businesses. I have NEVER been talked to or treated like that in a professional establishment. He was so angry I felt scared. Then he said "oh I'm sorry, give me a hug" and I quickly ran to the door and said "NO, I just need to make sure my package is shipped." He threw it into the pick up box and said "see right there, it will get picked up later today." So not only did I feel scared and threatened, I'm worried that my package won't get shipped and overnighted. I left very shaken and upset. I will definitely NEVER go back into that establishment. And I will be reporting this location to YELP and any other social media page that I can find. No woman should ever walk into that store front because that man is unhinged and dangerous. UPS needs to seriously look into this location and whether it is a good representative for its corporation. If you live in the Las Colinas business area like I do, here are some other locations nearby: 10820 Composite Dr, Dallas, TX 75220 410 W Rochelle Rd, Irving, TX 75062

I was sending a package overseas and I paid over $500 and the services I received was awful and…read moreWanda the service specialist was so rude did not even welcome us and she was yelling at us and did all my information wrong and was even treating other customers differently. I always used FedEx but this store is not recommended to visit. Store address: 118 E John carpenter freeway

Kimberly is amazing!!!! I came in with an emergency for work and she not only helped me solve the…read moreproblem, she helped me stuff the envelopes so my order would go out that night. She was kind and took time to effectively calm me down. While stuffing envelopes, I saw how kind she was to everyone who walked in. You have a true gem.

I should have known this was going to be a terrible experience when I first walked in and the…read moreemployee was rolling her eyes and throwing her hands up while on the phone with a customer. I should have listened to the reviews and gone elsewhere. If you enjoy extremely rude customer service with a complete unwillingness to help then this is the Fedex location for you. I plan on canceling my business shipping account with FedEx after today's experience at this location and will be switching to UPS instead.

Service is Great. New team. Thanks Kristine. Provided best…read moreservice. Answered all my questions and she took care of entering addresses.

GREAT STORE & Why even bother with the Slow Always backed up with 1 person working Post Office?!…read moreRay is THE BEST & this store is 1 Stop shopping Too! So many things that would make Perfect gifts & No mall hassle I took my older IRS returns to shred there too & I've sent many faxes there also Seriously it's the Only place you should go with your mailing needs Etc.

HUGE emphasis on the "N More"!!! I walked in thinking i was just gonna print a shipping label and…read moresend out a package but i got so much "more" ;) Not only can they handle all your shipping needs with ease, you can also grab some small dog toys, some cbd treats, pickles because who doesn't love a tasty pickle? They have some lovely local goods in store such as sauces, syrups, salsa. I had to hurry and get out of there before i spent all my money lol i am a sucker for a good sauce so my eyes lit up when i saw all the tasty options. I think i remember a Bourbon Bacon BBQ sauce, i mean do i need to say anything else? There is children's books, stationery, seriously almost everything you could think of and then some. Nolan was an amazing help, getting my package together and assuring it would be shipped safely. I will definitely be returning!!

Gulzar and Sam were both outstanding--helpful, and very knowledgeable in guiding me through the…read morefingerprinting process in detail. I especially appreciated Sam's friendly smile and patience with everyone who came in for service. MK

When I walk in, the store always smells so clean and welcoming. I go out of my way to come and see…read moreSam at this location. Appreciate the smiles I get at this location.

These guys are great! Really wonderful service every time I go in they're super helpful and very…read morekind. They are incredibly responsible and definitely know what they're talking about to put the customer first which I highly appreciate in getting the best price. They also have some fun knickknacks in there if you want to take a peek. As an added bonus, they carry USPS and UPS so super helpful and convenient to do all at once.

Above and beyond expectations. Trust worthy and dependable. A+++ service. Careful handling of rare…read moreartwork. Thanks all at Eagle Postal Uptown Dallas.

I don't like writing this review, but I had one of the most uncomfortable retail experiences here…read more I wanted to buy uhaul boxes, and didn't realize that I wasn't going to a uhaul specific location, but no big deal. They don't offer bundle discounts if you buy 20/25 boxes like uhaul, but fine I was already there. I was prepared to pay more money per box. Once I checked out I went to my car and checked uhaul prices, I was charged $4 for medium boxes, $39 for 10 medium boxes. At uhaul it's $39 for 20 boxes. I came back apologizing saying I'm sorry but with the price 2x as much I needed to return them. The owner was *angry* raising his voice saying there was no price difference arguing with me, as I had the site open ready to show him. He angrily waved me off saying fine and a woman began to refund me. She was huffing, rolling her eyes, acting irritated with me. She didn't refund me tax (they do everything manually), and when i pointed that out and asked to do at first she repeatedly refused...umm that's illegal. Finally she did, with a very unpleasant attitude. At the end I softly said, hey I hope you can understand where I'm coming from. You guys charge 2x as much as uhaul, and I should showed my phone to her. She aggressively raised her voice shutting me down waving me off. Well. Alright. I went to uhaul and bought 20 boxes for $39. Instead of 10 for $39. Most aggressive retail experience I've had. Just...feral. I work retail myself...I was kind, calm, respectful the entire time :-/.

I hate writing reviews like this, because I too am a small business owner. I shipped a package…read morefrom this shop on 10/31 and it shows that it never arrived into UPS's hands but was accepted by the shop. I called the shop to see if it was left behind and to see if they could check to see. The employee wasn't willing to help, so I asked for the owner. He got on the phone and was immediately angry with me for suggesting something was left behind. He went on to tell me that he doesn't make a penny for accepting my pre-paid packages (which is I know is incorrect because I used to work with a shipping shop personally). I asked him to stop raising his voice at me, and as a local resident I would think he would be willing to help me locate this package. His answer...."Call UPS and have fun trying to find it." and then he hung up on me. I've read some poor reviews of this place on Facebook before, but had been giving him the benefit of the doubt. Beware - and know that there are several other ship shops in Trophy Club and Roanoke, and I would advise driving right on down 114 to the next one. In reponse to owners answer - I called the shop to see if the package was still there because UPS doesn't show that it was ever scanned in to their system. I would think this would be the obvious question any normal customer would ask. Did I accuse him of theft? How ridiculous....I was simply asking if they could do a once over to see if it was left behind because it was an envelope and not a box. He IMMEDIATELY was rude and disrespectful. He refused to even look and hung up on me.

Had to get a last minute document notarized -- very quick, efficient, and easy to work with. We…read morecommunicated by text and Wilson arrived right on time and ready to go. We were able to wrapped up in less than 15 minutes. Super easy to work with and highly recommend.

I had a last minute request and they took care of me quickly. They were friendly and professional.read more