I've been using the Mail Stop for over 20 years…read more "Your address may change but your Mail Stop doesn't have to". Are used primarily for business and to avoid people stealing my mail, my packages, and whatever else the USPS or FedEx decides just to throw at my front porch. Now they have to walk into a secure place and hand it to a person before scanning A barcode at the address indicating they were there before they leave. In this day and age of e-commerce? And porch Pirates? It's worth a couple hundred dollars a year to have an address at the Mail Stop. Looks like a multi family on my credit report and I'm able to get my drivers license, credit cards, and everything else delivered to my "suite number". Highly recommended and if you have a business it's a tax deduction.

This is becoming my 2nd home thanks to Amazon lol.. always friendly and professional. It's normally…read morevery quick in and out. I had returns and requested assistance and they helped with entire return process.

The wait is unbearable. Literally 7 people in line and the lady won't stop for a second to help get…read morethe line down. I understand they are busy doing things but isn't the customers right in front of you important? Then the lady had the nerve to be rude when I wad trying to drop off a box that didn't need a bag, I could have taped the box and put the label on.. done..

I needed documents notarized. Everything went quickly and efficiently. Very happy with the services.read more

I've dropped of a LOT of SpeedX packages. But NOTHING is being picked up. I realize it's the…read moreSpeedX driver however. This business does NOTHING to help get them picked up but sit on their butts and wait. How about TAKING THEM TO A DROP LOCATION THAT IS BEING SERVICED. Neither SpeedX or Let's ship It gives a dang about customer care. USE ANOTHER DROP LOCATION

I love Pak Mail!! I always receive great friendly customer service every time. They can pack and…read moreship your items or you can bring them already packaged up and they will take care of shipping them for you via whatever method you choose. They also offer shredding and notary public services too! They are located on the NW corner of Coit and Arapaho, facing Coit. The WalMart Neighborhood store is set back behind this little strip center.

Extremely friendly and helpful staff. I was asked immediately if they could help me. It's nice to…read morefind a place so close to home (less than 2 minutes) that provides UPS services. A definite "mom and pop" vibe. Thumbs up all the way!

Friendly, helpful and quick. Shout out to Elijah at the LBJ store. Very much appreciate your…read moreservice. Ten out of ten. Would recommend.

I would like to give them 0 stars. The delivery driver shoved my package in a locker so small I had…read moreno choice but to rip the box and get it out when I went to fedex to tell them they refused to accept the box because they said it was compromised and I would have to replace the box. Called customer service customer service told me to call the company and have them send it out again. They are a group of incompetent individuals, each person working there has no sense of customer service or reliability on their part. How is a driver going to shove a box in a mailbox smaller than the dimensions of the package and then hold the customer liable for damages occurred. The drivers are ignorant (obviously there needs to be extra training time to learn box measurements vs proper mailbox sizes) the store staff is incompetent (every time I go in it's a new person at the counter in training and frantically handling situations ready to give the customer service number when custom service is a bunch of lazy subordinates with horrible customer service most of which you cannot even understand due to their thick accent and the amount of noise coming from their background. Safe to say I HATE FEDEX. They are only used because UPS the superior delivery service is more expensive. Because better quality costs more money. It's clear fedex hires the people that no one else will. And that's sad as a company that all of the stores have a 2 star or lower rating and on bbb they have 1 star.

This is my go to UPS store. I feel like there's never any hassle here and the staff are all helpful…read moreand attentive - especially Abdul!

These guys try to charge you for shipping Amazon returns, when it's free!!!…read more They are rude and condescending. They ask the you the same question or say the same thing over and over again. ----------------------------------- Responding to your response: You're wrong in charging customers for Amazon returns. I was told by Amazon that regardless of not having the original package. You have to take it. Now on to how I was treated, you and your staff are condescending and down right rude. Dare I say, that you and your employees are racist. You guys repeat yourselves like it's going to change anything. You guys pushed me to use the language I used by treating myself as if I'm an idiot. I speak as I find and call out BS. Don't treat your customers like trash, idiots and or children. My behaviour wasn't bad, I am a two nation veteran and I demand much better service and treatment. So, you can shove your store where the sun doesn't shine (even though you think it does in you) and I will never grace your doorstep again. Sure, you have audio and video, I'm not afraid of that, but you're committing fraud and theft because of your charging customers for things that are free. I notice from other reviews that you nickel and dime other people too. If you went out of business tomorrow, I would not be said.

Their website and front door says they open at 8:00, it's 8:15 and the door is still locked and no…read moreone is answering the phone. Very frustrating.

I couldn't believe the negativity I experienced today. Woman named Tashima was rude to me ,…read more didn't want to help and was slamming other packages around . I asked for a manager and he wasn't there on a busy seasonal day?!? This store was next to a Whole Foods so I thought it would be convenient for my drop off and shopping, just skip this one go to the one off beltline or royal

What a breath of fresh air from your typical post office experience. Friendly team, no long lines,…read moreand best prices on so many services.

overpriced compared to others will put their address as the…read moresending address/return address so packages "mistakenly" get sent there. Then charge you $5 to get.