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    The UPS Store

    2.9 (289 reviews)
    Closed 9:00 am - 7:00 pm
    Updated a few days ago

    Services - The UPS Store

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    Recommended Reviews - The UPS Store

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    Photo of kim t.
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    16 days ago

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    9 months ago

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    21 days ago

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    2 months ago

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    2 months ago

    Good people. Service oriented. Exceptional response time. I appreciated their help. I will return.

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    1 year ago

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    1 month ago

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    4 months ago

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    8 months ago

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    2 months ago

    very hospitable and helpful in providing services. Also guided with what is required and all the options to ship.

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    11 months ago

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    5 months ago

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    11 months ago

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    11 months ago

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    11 months ago

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    11 months ago

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    4 months ago

    I had forgotten a step in shipping an item but the employees there were very kind and helpful walking me through what I needed to do

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    3 months ago

    Clean store with efficient and helpful staff. Always had a good experience. Like that they take and reuse packaging

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    Photo of S A.
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    8 months ago

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    8 months ago

    I've been using this UPS location for my Amazon returns for the past 3 years. Quick service time and friendly staff.

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    Photo of Julia N.
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    8 months ago

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    7 months ago

    One of the UPS branches we frequent not just because it's the nearest but the staff is so nice and greets you with a smile everytime!

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    10 months ago

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    11 months ago

    They were super nice. Very quick service. Would recommend. I went to deliver a return and had no issue.

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    Photo of Luis Y.
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    11 months ago

    Pleasant environment and service. Mailed out a package to toronto and it was a fraction of what it would cost.

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    6 months ago

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    11 months ago

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    6 months ago

    The gentleman at the counter was very helpful late evening on 1/6/26 and went above and beyond.

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    10 months ago

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    11 months ago

    Very friendly and efficient. Every time I go in, it's more of the same! I use them for notary and shipping services

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    11 months ago

    Very kind n helpful. Inlove being to this store everytime. Ritu mam was so welcoming n helped me perfectly

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    Photo of Karen Y.
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    7 months ago

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    1 year ago

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    6 months ago

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    8 months ago

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    8 months ago

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    7 months ago

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    8 months ago

    Great service by the notary. She helped us understand the process and assisted us as well

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    Photo of S B.
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    7 months ago

    They are great! By far my best experience in getting UPS services. So kind, patient and helpful!

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    8 months ago

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    Page 1 of 8

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Ritu was the one who warmly greeted me with a sweet smile and the whole notary process was smooth!

    Mentioned in 9 reviews

    Read more highlights

    PostalAnnex

    PostalAnnex

    3.5
    (156 reviews)

    U fortunately thy closed due to the landlord selling the entire shopping complex to developers…read more I've never had issues receiving tracking, notary, or help from Chuck. Hoping to find where they move to and continue using their services.

    Such an awful experience at this Postal Annex location. I've had good experiences at other…read morelocations, but this one was a complete nightmare. I stopped in to drop off a few return packages since it was conveniently on my way home -- big mistake. Chuck (who I believe is the owner) didn't scan any of my packages, which was immediately suspicious. When I questioned it, he said they don't scan these kinds of packages... yet he ended up scanning the FedEx one but not the USPS one. When I asked for a receipt, he refused and said, "We don't do that here." I had never heard of a shipping place that didn't offer drop-off receipts. I was caught off guard and honestly should've asked for my packages back right then, but I was a bit shocked. I turned right back around and came back to retrieve them and he said no because once packages are "past the counter," he couldn't return them and they're already all mixed up. I pointed out that he didn't even scan my packages.. and I could clearly see one of my packages. I even offered to match my ID, but he refused and was incredibly rude about it. I should've read the reviews before stopping by this location.. that's on me. But now I'm so worried my packages will get lost or never make it to their destination. This is a ridiculous way to run a shipping business. I will never come here again and will absolutely be warning others to stay far away.

    The UPS Store

    The UPS Store

    4.0
    (260 reviews)

    Received very poor quality customer service/ interaction with male associate on 1/15/26 around…read more10:40am. I requested tape to secure a set of music instruments (drums with mallets) together prior to return to Amazon. Associate insisted I just put it in a plastic bag, took item from my hands, and did this action. I repeated my desire to secure the mallets to the set of drums twice. Since he refused again, I said I can just take them home, tape them, and come back. 3-4 times repeating my request he seemed to get annoyed and took the tape out, taped the mallets to the set. Amazon has recently started to refuse refunds for missing/incomplete returns, so that's my reason for the request. I'll try to remember better to tape items at home, but this was a very simple request. I have had associates handle return items and bagging recently that have shown up as "incomplete" on Amazon's and I've spent additional time trying to correct the return later. This was at a UPS store branch. I also had two items end up mislabeled (associate somehow swapped the label)- this was at another location. I am very careful in how I handle and process returns, understand mistakes can be made, but please consider the customer's request in the future. I was very clear, intentional and direct, and understand why I asked: I want to try to reduce the errors made when returning items.

    Awful, do not go to this UPS store. I walked in the afternoon of March eleventh in good spirits. To…read morebegin with I was not greeted or offered any polite customer service, it was deplorable, the man at the counter was rude and aggressive with me, I was afraid he was going to strike me out of frustration, I was frightened by his tone, he had no patience, he took His anger out on me, I was trying to be fair and give him space to help me with processing my package, all I received was heavy eye rolls and hard sighs, what ended up being the last straw for me was when he refused to process my shipping slip and tossing my package on the scale, it was then I stop him from any further contact with my The package and stated "he was being rude to me" and promptly walked out with my Package.

    The UPS Store - shipping_centers - Updated July 2026

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