Owner is so kind and went above and beyond on a package we sent to South Africa. Items were irreplaceable so to have them arrive all intact was such a miracle and I don't think we would've had such great luck if it weren't for the owner tracking it every step of the way. Thank you HB Postal!!! read more

I have been going to this location for years and have never had any issues! The owner is incredibly friendly and organized and does a great job with his service and business. I highly recommend checking this place out! read more

Small business owner is pleasant and reasonable to work with, and definitely beats prices elsewhere! Much appreciated.

Been getting my mail here for about over a year now. Honestly, the best choice I've made I don't have to worry about changing my billing address every time I move to a new apartment. This is definitely the cheapest option around and to have 24 hour access is amazing. This is definitely worth the investment. the gentleman that runs it is honest and helpful and always checks in with me in my packages. Great business!!!!! read more

I can't say enough good things about this place. I was confused about sending a large box to Algeria for one of my clients. Memon went out of his way to find me the most cost effective solution. He followed up with me the next day after giving me a several options. He genuinely cared about my concerns and did not seem pushy or hungry for business. In the age of big corporations, it is good to see high quality service from small business owners like Memon. I definitely recommend him for any mail or shipping needs. Thanks Memon! read more

Memon is so nice and a great personality and will work with you. I am glad I found this business. With a deposit you gain the key for 24h access which is great for me. I will be here as long as possible. I recommend this place read more

I found HB Postal online and reached out via Contact Us. Mr. Memon replied the same day and was able to provide what I need - an actual address to use for business. I met Mr. M for the first time today - efficient, friendly, knowledgeable - and a neighbor! I love that I am able to use a local, locally owned, small business for my needs. I will be using HB Postal for more than just a mailing address. I found out I can mail packages via UPS or FedEx from this store. Again - excellent customer service! Knowledgeable and helpful! Full service station owned and run by local people! Thank You!! read more

The owner is very warm and friendly, and offers pretty decent prices on his services. There are many different shipping options and mailboxes rentals are really cheap, compared to UPS, etc. Owner takes calls after hours to help his customers. He also called me to let me know my package reached its destination safely.Great local shop! read more

This place is great - we are amazed with prices, attention and service. If you need mailbox- thus us the place!

After reading through some of these "5 star" reviews, I'm becoming more and more convinced this guy is outright scamming folks. The only reason I would give him 2 stars is simply because of the convenience of all different shipment methods in terms of USPS, UPS, Fedex, etc are provided. That being said, he was insisting that the cheapest way to ship an iPhone to a family member would have been $38. This would easily fit into a flat rate less than $10 USPS "if it fits it ships" box. I'm assuming that the 5 star reviews are left by folks that don't ship things very frequently who aren't familiar with typical shipping rates and he is taking severely taking advantage of these folks. It is disheartening to see popular reviews from a business taking advantage of people. Hopefully a BBB claim will course correct this. read more

Beware of scam. Quoted me prices triple what I paid online. Charged me 20$ for a small box and tape. He then started LOWERING the shipping price once I told him I wasn't interested and it seemed too high. This is probably illegal to resell shipping services at above the rates they're supposed to. He quoted me 130$ for a 15x15x9 3 pound box from San Jose to LA. I showed him it costs 15$ for usps priority mail on my phone and he said that online is "bulk rates" and if I want a better deal I should do it myself online. read more

Mr momen very useful and kept my mail for me when I was not able to come by and pick it up. Very good business person and friend! Would recommend for mailbox and shipping read more

Was looking for a PO box service in the area, so naturally I went onto Yelp to find some local providers. One had average and/or bad reviews for customer service but longer operating hours, and the other had better reviews but much shorter operating hours. So I faced the decision of being able to get my mail whenever I wanted, but facing potentially bad customer service, or getting great service but restricted mail access. I chose the latter, and a few days ago set out to drive down to pay for a box, and as luck would have it I noticed a small postal shop called HB Postal just around the corner from my house. On a whim I decided to pop in to see how they compared. After I parked I looked them up on Yelp first and found zero reviews, not off to a good start, by hey, I'm already here and parked so I may as well walk in to check them out. Walking inside was a bit of a surreal experience, almost like I had stepped back in time 20 years. A spartan lobby interior with a pass through "ticket counter" like opening where you can see into the back office, with a single person operating the entire operating. Much like the many "mom and pop" shops that used to exist before the dawn of chain stores dominating strip malls. The only thing that destroyed this image was the shiny new 3D printer sitting on a table in the lobby :) I was greeted by Memon, who was very eager to help me. He struck me as a very friendly yet humble person, and I quickly found myself engaged in conversation with him, something that I'm not used to doing with "sales" people. It was a very different experience than I'm used to do these days, typically dealing with fresh out of school employees that barely read the new employee manual and can only answer the most basic of questions. The best news, I was able to get a postal box with 24 hour access for a competitive price, from someone that I know will provide customer service that is above and beyond the call of duty should the need arise. I've only been using them a week, but I'm thoroughly impressed so far. I even received a birthday card in my mailbox (my birthday was the day after I purchased the box). read more

The business owner, he's been running the postal store business for 15 years. He's my friend, every time I call him, I feel welcoming. He's trustworthy and the price of the mailbox is reasonable. Anyway, 5 stars. Moreover, he provides 3D printing service like some flagship UPS store. You can use their high quality MBot 3D printers to print anything you want. I found them on 3DHubs. read more

I come here not just because it's the cheapest deal I could get on a private mailbox around here, but because the man who runs this establishment makes it all easy and pleasant. Additionally, I have trouble knowing the best and cheapest way to ship things, especially when it comes down to proper labeling and long-distance shipping. Just in case anyone was concerned or curious, I eventually compared the shipping prices I was charged elsewhere and found that they were either on par or cheaper. I've paid out the rear for similar service elsewhere. BEST OF ALL, I can SKIP the post office! Memon went ABOVE and beyond to help me when I had an endless amount of trouble trying to get everything together so i could sign up for a mailbox. We ended up there over 2 hours after closing as he helped patiently until I was able to rent the box. Most people would have assumed I was full of it or gotten frustrated, but not him! He was non-judgemental and kind and has a good sense of humor. read more

neiman is very friendly. Needed to setup mailbox. Neiman was really helpful, gave me the best rates. Very customer focused. would recommend to everyone. read more

I've visited HB Postal on a couple different occasions. I've mostly bought stamps and dropped off mail. There's actually a blue USPS drop box across the street, but I've noticed that the drop box is bent and doesn't look very secure. I feel much better dropping off mail with an actual person. So I met Memon who runs the mailing service. About two and a half months ago, I needed to drop off a parcel package to get shipped to Oregon. HB Postal gave me a really good rate and I didn't have to go searching for the nearest UPS or FedEx store. So I decided to go with HB Postal. They're right on the corner of Wolfe and Reed Ave. The shopping area is super easy to access from all four directions. Then about three weeks ago I needed to mail some letters. Memon helped me with my mailing service, and now I'm sold with the customer service and convenience with HB Postal. I like being loyal to good business, and Memon at HB Postal has my business. thanks Memon and HB Postal! read more

I walked in here one night in a rush to mail out my parcels and found the kindest person running this store. He has been here more than 20 years and I recommend everyone to come in to this location!! You won't be disappointed. Honest and the best customer service I've come across! This will forever be my go to post!! read more

Menon - great guy and great price. Very personable. Let's keep this small business going.

I was mailing Christmas cards within US & Canada. The man working there told me that US stamp is regular priced but Canada would be $3/stamp due to the ounce of the card. Which didn't make any sense. I had a bunch of cards so I'm glad I drove to USPS to see the actual price/card which turned out to be $1.25. I also think he's scamming people or jacks up the price because he drops off the packages to USPS read more

I work pretty close by so stopping here would be closer for me than taking a package to the Fedex or UPS. I brought one in and the guy was fairly enthusiastic about mailing it for me- that is until I told him it was already stamped (I paid postage online) and ready to go. He instantly tells me that the Fedex truck only stops by to pick things up twice a week and that my package would be really delayed, then he directs me to the Fedex store on El Camino. When I tell him this is fine and that I wasn't in a rush he pretends like he doesn't hear and tells me the Fedex store is really close by. I feel weirded out so I end up leaving with my package. A few weeks later I come by because I need stamps and again this is the most convenient place to get them. I buy two books (worth 9.40 a book or 18.80 for two) and the same guy rings me up for 24 bucks. That's a pretty big markup but I needed them at the time so I bought them anyway. Now that I read the other reviews about how this guy used to be a scammer I'm not at all surprised. Stay away. read more

This place is open till 7, rare!, nice and, greeted when we get there,very helpful, great location, food near by smells good, I like the low price for alot of service, perty good size Mail Box, also my Amazon packages arrives nice and safe till I'm ready to pickup, no worries, so far so good, busy parking lot but it's worth it. read more

Memon is the best, I can't recommend this place more! Didn't think I'd be making a friend in the process but he's amazing and timely with all deliveries and mailbox services. Come check out the place they also have a 3D printer! read more

The owner, Mermon, is a nice guy and is always quick to help. He gave me a good price on a year-long rental and a set of keys. He also offers 3D printing which is pretty cool. read more

The owner is very nice, and very professional. I have a lot of package coming via fedex ups usps, He always help me keep it safe and never complain the extra work he done for me. And if he has time he always helped me load the big package to my car. Customer can get their mail 24hr 365days, they can have a key for the main door if they like. I like the owner's personalty he is a happy person. I will keep this mailbox for a long time. read more

Excellent place for shipping and mailing. Competitive mailbox prices and great long terms deals. Various options for mailing with reasonable pricing. Owner is very helpful and detailed. read more

Came here recently, the owner greets all this customers in a warm and nice manner. He saved me alot of time from the long post office lines where there are rude unappreciative employees. The owner understood what i needed and gave the right options. Really happy found this place, will come back for sure!! read more

Great service and competitive prices. Got a great deal on yearly PO Box. Uncle is very thorough and walk you through several options before you pay. read more

I have been using HB Postal for quite sometime now. It feels great to deal with people who can smile and make your day, with their positivism. I find this store a convenient alternative for all kinds of postal needs. You will never find this store busy so, no hassle to get your work completed quickly. Full marks to Mr. Memon for his customer friendly approach and for being fully committed to this store all this while. read more

Just wanted to reiterate what a wonderful owner this business has! He takes great care of my packages and even offers to help carry them to my car. I'm happy to give them my business and recommend others go there, too. read more

Memon managed to get my previous Yelp review deleted because "it did not appear to describe a firsthand customer experience at this location", so let me first make it clear that I was a customer for more than a decade total at both the old and new locations. HB Postal's owner Aktar Memon seems like a nice guy, so I hate to say this, but he's a crook. He was even arrested for defrauding an 87-year old customer with dementia. Every time the poor guy would come in, Memon would claim that rent was due and demand payment. Memon fleeced him $33,000 total as documented at http://www.mercurynews.com/ci_18937561. He would also regularly claim my rent was due earlier than it really was, so I had to track the renewal dates very carefully. I first rented a box at Memon's earlier location which was called Honey Bear Postal Express. You can still find it on Yelp with a miserable 1.5 star average. I came to check my mail one day and that whole store was gone! Then he resurfaced some weeks later as "HB Postal" at this new Wolfe location and I got new keys and continued as a customer there for a while. I see that he currently has fantastic reviews at his new store. It's possible that these are fake/shill reviews, but I really hope it means that Memon has turned over a new leaf and become an honest and service-oriented business man! If so, I hope he succeeds. But I'm still writing this review because people deserve to know that the proprietor was already arrested for defrauding customers. Mailbox providers require extra trust because it is so hard to change them once you start getting mail there. The U.S.P.S. doesn't allow mail forwarding from a personal mailbox like this to a new address. read more

The owner is scamming people. And based on the fact that he's been to jail for this type of activity before, I would assume this is just his standard business practice. I went to ship 2 items and needed boxes for them. He gave me boxes much larger than what I needed for my items and I had to keep going back and forth with him to get appropriate sized boxes for the items I was shipping. I asked for the most economical shipping rate and told him there was no hurry on either shipment and to use any of the shipping companies (FedEx/UPS/USPS). The costs to ship each package were outrageous ($40/each for small packages) but I agreed. I provided the shipping addresses and received tracking numbers. I asked why he wasn't putting the postage on the package (I wanted to confirm what he charged me for postage matched what was going on the package) and he said he doesn't do that, the mail carrier does it. So I questioned him again on the prices and said, "Shouldn't this be cheaper?" He then said USPS would save me about $5/package bringing the cost down to $35/package. Then I remembered the "If it fits it ships" flat rate shipping that USPS offered and I asked about that, and sure enough my google search showed that price for a similar sized box should be $13.64/package with no cost for packaging supplies, boxes are provided free. He then agreed to lower the price to $14 after I showed him the USPS website but couldn't ship both my packages because I needed a Flat Rate box size he didn't have on hand. So I left with one package in his possession and one in mine. 20 minutes later I returned to pick up my package and ship ivia USPS and he must have felt bad bc he refunded me (or scared that I was going to report him). He originally tried to charge me $80 + $10 for boxes + $5 for his packaging service = $95 to ship everything I needed when it would have been $17 TOTAL at the Post Office. He is charging customers a much higher rate than what FedEx/UPS/USPS is charging him at the end of the day. He is marking up prices on a federal service (United States Postal Service) and making a profit off them. read more

I have to update my previous review because Memon's service is so good that I just can't understand why anyone would use a faceless chain store for their mailbox needs. HB postal will accept and sign for your packages 7 days a week and likewise be there for you all the way to 7pm to pickup. It's great! Owner is on first name basis with his customers and talks with my son too when he comes in with me. It's nice to know my mail and valuable packages are safe and secure behind the counter with someone I can trust. But more than that, it's just so refreshing in today's world to do business with a real business owner who oversees the day to day and cares about the customer experience. Thanks Memon! read more

I came to hb postal for a mail box rental I was greeted by memon who was busy At the moment, but was served after his phone call. He was nice and pleasant person to talk to and also gave me a discount on my visit. I recommend this place if you want to have a private secure rental w.o people stealing your package or going through your mail. read more

Stopped here on my way home to drop USPS letters. Owner helped me save 50% of my total cost by optimizing the weight inside the letters. Owner tries to help as much as he can. Recommend this place for friendly postal needs. read more

I'm so happy I have chosen HB postal for my postal service needs the owner is a kind honest and happy man he always greats me with a smile and I don't have to worry about my mail its safe also if I'm waiting for a package he will call me when it arrives so I don't need to run back and forth I'm a very happy customer I would recommend HB postal to anyone who needs postal services thank you Memon read more

I had to ship a box and ups was closed, I knew there was a postal store right across the street from where I live. Came here a few minutes after closing time and the owner still helped me. Extremely friendly service. He told me if I was ever running a few minutes late again to give him a call and he'd wait. read more

Great customer service and an excellent place to do business with! If you want a good experience, get your mail needs here - if you want to wait in long lines and be treated like a number, continue using USPS ;) read more

Be prepared to be ripped off at this place. Got charged $13 for a book of 20 forever stamps which retails for $9.80. Should have gone to a bigger store. read more