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    The UPS Store

    2.5 (170 reviews)
    Closed • 9:00 am - 7:00 pm
    Updated 1 month ago

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    2 months ago

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    1 year ago

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    10 months ago

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    3 months ago

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    7 months ago

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    1 year ago

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    2 years ago

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    9 months ago

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    9 months ago

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    5 years ago

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    10 months ago

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    10 months ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

    They charge you to print a prepaid label, which is completely ridiculous. This is a modern lie designed to rip people off.

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    2 years ago

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    1 year ago

    Thank you for the great service! Ashlee was kind and patient all throughout the whole process. Please keep up the great work!

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    4 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    6 years ago

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    2 years ago

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    2 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    7 years ago

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    5 years ago

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    5 years ago

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    Page 1 of 5

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    “Well, it was definitely my oops, and Ryza was absolutely wonderful at helping me resolve the issue.”

    Mentioned in 4 reviews

    Read more highlights

    PostalAnnex - logo

    PostalAnnex

    (86 reviews)

    Could just be that I have bad luck but it seems like every time I come to this place, the answer is…read moreno. Can't notarize today. Can't ship today. Can't take passport pictures today. And even when they can do what I want they're not always the most pleasant about it so in the future, I will not be coming back. When the CVS next-door has better service than you do, it's time to really think about things

    Very rude customer service and false advertising. We went here cause we needed passport pictures…read more It said online and at the front of the store we can do it here. We went inside and asked and lady said "we don't do that here" and to go to CVS. I asked why don't you do it here and she said very loudly and rude "CAMERA NOT WORKING". That's when I told her she should remove the sign in front. My recommendation is to not go here ever. Lady was rude. This is a lawsuit waiting to happen. Reply: It's clear that the owner is not reading what I posted, and clearly wasn't there. Because I never asked for an application for a new passport, I went in respectfully and asked for passport pictures, and I got a negative response immediately. She respectfully could have told me that the camera wasn't working at the moment instead of yelling it to me. The owner Trinity is not holding herself accountable. Instead she is lying and put a twist to my story. I hope this business does better soon, because given the reviews that I am seeing, everyone has had a negative experience here.

    The UPS Store

    The UPS Store

    (68 reviews)

    It's a convenient spot. But convenience leaves the room if you have an employee who doesn't know…read morewhat they're doing. Typically, there isn't a line and I go in there, quickly drop off my return and I'm on my way. 10 seconds! Done and done. Unfortunately, my experience today did not reflect their usual quickness. There was a very long line, which couldn't be helped because of what the items were that were being shipped by the customers at the registers. After 10 minutes, it was finally my turn. I had a simple return with a QR code. And I had elected the "no pack no label" option. Which means the UPS store packs and labels your shipment. Unfortunately, the employee didn't seem to know what he was doing. And after waiting 10 minutes, it was annoying to say the least. First, he told me that the QR code had already been used. Of course it had not. So I told him to try it again. Of course, when he scanned it the second time he realized it had indeed, not been used. Then he said sorry we can't ship this because you haven't packaged it! What the hell? I told him it literally says on the QR code that I don't have to pack it....(Que the eye roll). He didn't know what to do until the employee next to him told him that I was right! That they had to pack it and label it, per the instructions related to that QR code. The employee handling my shipment return was just totally confused and after waiting 10 minutes, I didn't really have the luxury of time for his confusion. It was very inconvenient. Not only for me, but for the other people standing in line. What is usually a quick 30 second turnaround, turned into five minutes of an employee who was unaware of protocol with certain returns. The problem here is if the well-versed employee had not been there to assist the confused employee handling my return, I would've had to leave and go to another location to process my return. And often times there is only one employee at this location. So if I walk into this location the next time and I see this particular employee at the register, with no other employees there, I'm going to walk out and go to a different UPS store to avoid issues.

    Easy dropoff and got some quick help from the staff. They're easy and I always do all my amazon…read morereturns there.

    The UPS Store - notaries - Updated September 2026

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