Thank you Kathy with a K!!!! Omg! This woman deserves to run the whole place! What incredible…read morepatience and honesty...I'm so glad she was here today to care for my printing services! Needed labels and getting going wasn't going as planned and she had a solution for each time. Quality color print job, I was thinking it would be way more, great value for the price! Thanks - also no longer a 24 hour location after Covid

I have been to this locations several times. Phillip has always done a great job helping me…read more Most recently, I needed to scan a legal document that was 8 x 14 inches. My son also came along and wanted to laminate his "prized" drawings. When the laminating machine was not working, Phillip took care of us behind the counter. I always get great service here.

They are always so nice and quick to get my things shipped. I'm usually in and out within minutes.read more

Ok Valentine's Day is around the corner and Uncle and Auntie need to get these gifts to the kids…read more I'm so happy The UPS Store is in the area, as I entered I was greeted with a hello, and received excellent customer service. The package that was shipped on Tuesday arrived at the location by Saturday. Great value and customer service.

I have a UPS shipping label and they would not print it for me. I know these stores have started…read morecharging for the print - not sure why for their own labels for which shipping charge s are all levied. But here the issue is not about paying for printing I was ok to but they want me to pay for using the kiosk and internet and then pay for the printing service too. Seems quite ridiculous. Other store I have been to always allows to email and they print and charge for the label. Loot

Great store EXCEPT if you get in line with Beverly. She is so rude and grumpy, not helpful and…read moremakes you feel like you are inconveniencing her. Bypass her if you're ever in her line! She gets zero stars imo.

Erin assisted me with my printing and scanning services and I was thankful for her help.read more

Fed Ex website says they're open til 8, Yelp says 9, but the door says 7 pm. They seem to close…read morebefore 7 on the regular...Staff is rude once you get there when it's open.

We had an absolutely outstanding experience at Mail, Ship, and More today!…read more We had over 100 pages to print, organize, and notarize, and Kyle made the entire process effortless. I originally planned to print at the library and come in just for notarization, but he simply said, "Just come here. We can do everything." And he was right. Printing, scanning, notarization, folders, and shipping. All in one place. Fast, clean, professional, and extremely convenient. Kyle provides excellent customer service. He is knowledgeable, patient, and genuinely helpful. You can tell he cares about his customers and takes pride in his work. Supporting a local business like this feels good, especially when the service is far better than the big chains. If you need printing, notary services, scanning, or shipping, skip FedEx, UPS, and USPS. Come here instead. Highly recommended. We are beyond satisfied and will absolutely be back.

Poor service. Rude. Claimed my package was picked up an hour before I arrived. Either they don't…read morecheck ID's or the person working there stole it.

Gulzar and Sam were both outstanding--helpful, and very knowledgeable in guiding me through the…read morefingerprinting process in detail. I especially appreciated Sam's friendly smile and patience with everyone who came in for service. MK

When I walk in, the store always smells so clean and welcoming. I go out of my way to come and see…read moreSam at this location. Appreciate the smiles I get at this location.

Great service, extra touches in the storefront, and efficient staff…read more I just needed to drop off a DHL shipment but this shop was a delight.

I've been a customer for at least 6+ years and very happy with service and ability to get…read morenotifications when mail or packages arrive. If you are local to Flower Mound area and need a great mail box service, packages sent out, then In The Box Pack & Ship is the local business you want to support.

I had a very expensive shipment of wine coming from my favorite Italian vineyard - shipping from…read moretheir Chicago center. It was to be delivered on Sunday 8-31-25. I was home all day working on projects. Around 12pm - I got a text that they had attempted to delivery but no one way home. They left a doortag on my gate (I live in a Condo complex) - I called customer service, they said that it would be delivered on Tuesday (Monday being Labor day) 9-2-25. I said that wasn't the point - I wanted to ensure the driver read the delivery instructions that are on my FedEx account, which included the gate code. 9-2-25 - same driver, same result. I called again, I was ASSURED it would be handled. 9-3-25 - same driver, same result. I called again - I got a 'supervisor' who asked if I wanted them to have it taken to a FedEx facility near me - I said at this point, at least I would have it! They came back on and said there were no facilities near me. I live in Dallas, in the heart of the city - there are at least 5 facilities within 2 blocks of my home. She asked me for the address - to THEIR facility!! I looked it up online and gave her one. She gave me a confirmation number and said it would be done. 9-4-25 - same driver, got a text saying it was being delivered. I went to the gate and met the driver who was delivering a package for another resident, and had the code. I asked him if he had my package, he said it wasn't on his truck, but he would bring tomorrow. I called again. Got a different 'supervisor' who opened a support ticket. Said he would call me - no one did. 9-5-25 - nothing updated on my support ticket, but I got a notice that the driver needed more information. I AGAIN called and got another 'supervisor' who stated that they couldn't deliver after 3 attempts so now I have to drive 25 minutes to their delivery facility and pick it up myself!!! WORST delivery service EVER!!

I ordered wine from "Splash Wines". It was shipped by FedEx; I was given NO notice that it was…read morescheduled for delivery on 9/19, consequently, no one was home to 'sign' for the delivery, so it was put back on the truck. There was NO notice of attempted delivery by edEX. I received an email stating, "delivery will be made on 9/20, by the end of business day". I canceled many appointments, in order to remain at home to accept delivery; by 10 P.M. i decided, they weren't going to make the delivery. This morning, at 7:30 a.m. I received an email that said, "Sorry, we ran into some difficulties yesterday, delaying your delivery to 9/21. Delivery is scheduled between 9:50 a.m. and 12:50 P.M." It is now 1 P.M. om Saturday 9/21...STILL NO DELIVERY!!!!!!!!!!!!!!!!! I would suggest, DO NOT USE FedEX, EVER! Place your deliveries in the capable hands of United Parcel Service!

GREAT STORE & Why even bother with the Slow Always backed up with 1 person working Post Office?!…read moreRay is THE BEST & this store is 1 Stop shopping Too! So many things that would make Perfect gifts & No mall hassle I took my older IRS returns to shred there too & I've sent many faxes there also Seriously it's the Only place you should go with your mailing needs Etc.

HUGE emphasis on the "N More"!!! I walked in thinking i was just gonna print a shipping label and…read moresend out a package but i got so much "more" ;) Not only can they handle all your shipping needs with ease, you can also grab some small dog toys, some cbd treats, pickles because who doesn't love a tasty pickle? They have some lovely local goods in store such as sauces, syrups, salsa. I had to hurry and get out of there before i spent all my money lol i am a sucker for a good sauce so my eyes lit up when i saw all the tasty options. I think i remember a Bourbon Bacon BBQ sauce, i mean do i need to say anything else? There is children's books, stationery, seriously almost everything you could think of and then some. Nolan was an amazing help, getting my package together and assuring it would be shipped safely. I will definitely be returning!!

Steve makes the entire process incredibly easy and stress-free. He set up my mailbox quickly,…read moreexplained everything clearly, and has been consistently thorough ever since. He responds promptly, sends my mail whenever I request it, and always does so with a friendly and professional attitude. Excellent service all around--highly recommended.

Regarding Eagle Postal Center at 391 Las Colinas Blvd E Suite 130, Irving, TX 75039…read more WARNING for anyone needing to drop off UPS/FedEx packages in Las Colinas. FIND ANOTHER LOCATION. I have reported this UPS outlet to UPS Customer relations for unprofessional and threatening behavior by the owner. I went in this morning to drop off a package using a pre-printed label with my company's UPS account. The owner said, "You're welcome for your free service." I asked if I should take the package somewhere else and he said no and began yelling at me. I would have run out the door, but he was holding the envelope that I needed overnighted. He yelled at me for about 10 minutes on being a small business owner and "people like you" come in with their company labels and he doesn't get any money, but then he has to pay for UPS to pick up the packages, $90 a month. He said "people like you" roll their eyes at me and leave me bad reviews. He said I need to tell my company shame on them for taking advantage of small business owners by having their corporate accounts and screwing over small businesses. I have NEVER been talked to or treated like that in a professional establishment. He was so angry I felt scared. Then he said "oh I'm sorry, give me a hug" and I quickly ran to the door and said "NO, I just need to make sure my package is shipped." He threw it into the pick up box and said "see right there, it will get picked up later today." So not only did I feel scared and threatened, I'm worried that my package won't get shipped and overnighted. I left very shaken and upset. I will definitely NEVER go back into that establishment. And I will be reporting this location to YELP and any other social media page that I can find. No woman should ever walk into that store front because that man is unhinged and dangerous. UPS needs to seriously look into this location and whether it is a good representative for its corporation. If you live in the Las Colinas business area like I do, here are some other locations nearby: 10820 Composite Dr, Dallas, TX 75220 410 W Rochelle Rd, Irving, TX 75062