When needing to ship or drop off packages, UPS offers this convenient location. This is my go to…read morelocation. The UPS Store offers many different services including post office boxes, printing, stamps for sell, small assortment of office supplies, shipping and packaging along with notary services. The parking is somewhat difficult as there are lots of businesses in this shopping strip and not that others have stated that they start closing 15 minutes before posted closing times so don't wait until the last minute to ship your packages. Overall the employees are friendly and efficient as they move quickly to support your transactions. For shipping and packaging needs I suggest you give them your business.

The lady in the store could be a little bit friendlier and have much more personality. I walked…read moreinto the store. No other customer. I walked in with a big smile and said hello. How hard it is to say hi and welcome your customer. No response. She didn't even look up from her computer. Had my return and asked her if I could use shredder. $1/ lbs she said. I didn't have my wallet with me since no other UPS store ever wanted to charge me before for shredding. I was gonna get my wallet from my car. But I changed my mind. Even documents I wanted to shred wouldn't cost me more than couple of bucks I refuse to give it to this store. If she is the owner she needs to learn how to treat customers. If she is an employee train her

Sanjay is the best! He has been doing this a long time (over 10 years if I'm not mistaken) and he…read morehas got your shipping, copying, printing, shredding, and too many other features to mention covered. If you rent a box like I do, you have 24 hour access which is very convenient for someone in my position who goes to work so early. They have everything the other guys have but the other guys don't have Sanjay!

Never use this business! I tried to mail 2 packages. They charged for mailing them via USPS, then…read moreput 1 label on another customer's package and theirs on one of mine. The other label didn't get on my second package; they just put it in the USPS crate, and it got mailed using my written label. The first package wasn't returned, and when the second package reached its destination, the receiver had to pay postage because it was sent without a label. When I asked this business to return my money, they refused to pay for anything and insisted that I get the first package mailed back to them!

This has everything I want in a UPS store. They take my package and they ship it. And they're…read morefriendly about it. My needs are small, but they deliver.

Exceptional service every single time!I came into this location just seven minutes before closing…read morewith at least 20 individual Amazon returns. Even though it was the end of the day, the employee was super duper helpful and did not make me feel bad at all for coming in so close to closing. She continues to give me excellent service, anytime, any day. This store is fantastic!

Very excellent and quick service, even during the holiday season. I was very impressed since the…read morewaits are usually horrible this time of year. Much appreciated and I will definitely come back again!!!

Love this store and the personnel! Friendly, fast, and fabulous. Woot! They're extremely…read moreknowledgeable about everything shipping and packing. This store also has mailboxes to lease for good prices! Their hours are extended - they are open longer than other UPS stores.

HOLY SHIPMENT! My new favorite place. I struggle with packing and have even been known to tape up…read moreboxes with duct tape. So, my packaging skills are not very good. After canning my homemade salsa, I struggled to find a way to package it for shipping. ShipMaster Pros to the rescue! Excellent prices, and you can select how you want it sent and who should send it...plus see the available pricing for each. With Thanksgivingand Christmason the way, I will definitely be back!

Excellent customer service! They are an authorized UPS, FedEx and USPS drop offlocation. A great…read morefind! They also do TSA pre check and TWIC.

Every time I have used this UPS shipping location it has been a smooth experience, good service,…read moreeasy peasy. Also, easy to get to. Never thought of doing a review, but why not!? So, here it is. Simple stuff, done right, efficiently. Have used them periodically when needed for the last 15 years. No complaints for me!

Amazon Returns used to be rather easy here, I was even willing to pay the extra dollar for…read moreconvenience. Was told today I'd need to buy a box from them directly in order to get the item returned. I asked the person who checked me out to cease the return so I could take it somewhere else. She claimed she couldn't, I ended up spending 45 minutes on the phone with Amazon to get a refund. While this review isn't necessarily directed at the store's other offerings, it is a steer clear on Amazon returns here.

Staff is polite and respectful. Even when there is a line they do their best to move you through…read morequickly.

Wow! This hometown one-stop shop really gave us thoughtful, cost-effective service today and…read moreproblem solved to meet our needs. On short notice, they printed numerous documents on our behalf, organized and notarized for us and then shipped our docs overnight for an on-time delivery 24 hours later. What's more, they treated us like family, coming in early and planning success from the start. Thank you! You went the extra mile for us and took the stress level down significantly! UPS is lucky to have such competent teams carrying their company name!

I'm not sure why there are 2 UPS stores so close together in this part of town, but it benefits me…read moreso I won't complain! This location is easier to access than it's Lakeside counterpart, making it my first choice. I also don't know why Amazon no longer gives me the option to take my returns to the nearest Kohl's (which I had been doing forever). But since they only list UPS stores now, I found myself here. The one employee working was friendly and quick to assist me with my return. Shortly after I left, I got a notification that it was accepted by Amazon. It was such a hassle free process that I will gladly use this store in the future when I need to ship something.

Great service, extra touches in the storefront, and efficient staff…read more I just needed to drop off a DHL shipment but this shop was a delight.

I've been a customer for at least 6+ years and very happy with service and ability to get…read morenotifications when mail or packages arrive. If you are local to Flower Mound area and need a great mail box service, packages sent out, then In The Box Pack & Ship is the local business you want to support.

We're big fans of Gayle at Postal Annex. She always takes good care of us. My brother needed to get…read morea document notarized, so we popped in and she walked us through the process. Easy peasy. And of course my niece picked out some little trinket for sale. There's all kinds of crafty goodies in here, from keychains to holiday decor), so you have to leave with a little something special!

What a great experience! I needed a mail flooring from Texas to Tennessee and she made it easy. She…read morepackaged it all up and found the best carrier. She gave great customer service.