Easy in and at this location when parking spots are available when you stop by around 2ish…read more I held my package for about 5 minutes waiting for the employees to finish with a customer and the other one was packing up a delivery. The employee walked me over to the scan and go area where you scan the bar code, get your receipt and put the package in the bin or take it to the counter. Save time and use the self-service scan and go kiosk. Also, this location offers a nice selection of office supplies when you are in need.

I have used this location multiple times and I've always been very pleased with the service... But…read moreI came in today with a complicated print order and Thomas could not have been more wonderful to work with! He was patient and helpful, the true definition of customer service. I will continue using this store exclusively just because of how great he is! Way to go, Thomas!

When needing to ship or drop off packages, UPS offers this convenient location. This is my go to…read morelocation. The UPS Store offers many different services including post office boxes, printing, stamps for sell, small assortment of office supplies, shipping and packaging along with notary services. The parking is somewhat difficult as there are lots of businesses in this shopping strip and not that others have stated that they start closing 15 minutes before posted closing times so don't wait until the last minute to ship your packages. Overall the employees are friendly and efficient as they move quickly to support your transactions. For shipping and packaging needs I suggest you give them your business.

The lady in the store could be a little bit friendlier and have much more personality. I walked…read moreinto the store. No other customer. I walked in with a big smile and said hello. How hard it is to say hi and welcome your customer. No response. She didn't even look up from her computer. Had my return and asked her if I could use shredder. $1/ lbs she said. I didn't have my wallet with me since no other UPS store ever wanted to charge me before for shredding. I was gonna get my wallet from my car. But I changed my mind. Even documents I wanted to shred wouldn't cost me more than couple of bucks I refuse to give it to this store. If she is the owner she needs to learn how to treat customers. If she is an employee train her

Love Joe and his family, EXCELLENT service…read more We continue to do business with them for a reason!

Good service is hard to find, but this place has it! The owner went out of his way to help me get…read moreneeded supplies for a non-standard box packing challenge I had with an airline. The gentleman is pleasant and professional, and runs a great Business, go support him!

The United States Post office, what an excellent experience. I had to have a letter tracked for…read moredelivery and they helped me right out. They were to the point and took care of business in a flash! If any lines formed they were taken care of quickly. Overall you get what you pay for here, and everyone is easy to work with at this location. Yes I still need stamps for various things, and they do have a selection to pick from. So if you need stamps, or special delivery, this USPS spot is for you!

Consistently the WORST Post Office I have ever used. People who work here are barely competent and…read moreusually rude. Not to mention the LONG line. Often one person working the front and several others in the back talking a laughing. Go somewhere else.

We needed a few print jobs and posters made for my work and so a coworker and I came here to see…read morewhat they could do for us. While they have self-print services, we went to the full print services counter to get expert advice for our project. The employee offered several suggestions and great ideas that we decided to incorporate into our project. I was amazed that they could do everything we wanted them to do and have in already by the next day. Of course we agreed to work with them, it was a no-brainer! As I was leaving I looked around and was very impressed at everything you can do here. They literally have workstations and free Wi-Fi so you can work right there. They have a wide variety of point of purchase products for presentations, posters, banners, flags, business cards, table tents and more. This is definitely a one-stop kind of store for business needs!

I wish I still lived in grapevine so I could keep coming to the FedEx always love visiting here…read more Everybody's so nice, polite, helpful, and knowledgeable. Brandon was very quick and helpful today. Best fedex around

Giving credit where credit is due. We had an issue with our order and the store did the research…read moreand figured out why it was cancelled. They fixed it, printed it while we were there and got it all out to us. We then shipped 9 packages and the second associate we worked with was very patient. He also gave us a tip on downloading Staples Connect app, which saved us a fair amount. Everyone we met was friendly and helpful. It's a stressful season for them but they are handling it like absolute professionals.

On March 27, 2026, at approximately 9:00 AM, I went to Staples to purchase a clearance office…read morechair. What should have been a simple in-and-out transaction turned into one of the most aggressive, uncomfortable retail experiences I've had in a long time. While waiting in line, I watched the sales associate essentially badger the customer ahead of me about an "extended protection plan." This wasn't a quick offer--it was a drawn-out, repetitive pitch that continued even after the customer said "no" multiple times. It was obvious the associate had no intention of taking no for an answer. Then it was my turn--and the exact same script started again. I declined the protection plan immediately. That should have been the end of it. Instead, the associate kept pushing, repeating the same talking points over and over as if ignoring a clear refusal was part of the sales strategy. At that point, it stopped feeling like a retail interaction and started feeling like straight-up harassment. Let's be clear: the chair I purchased already includes a 5-year limited manufacturer warranty (Sharper Image). Trying to stack an additional $80 "protection plan" on top of that is, at best, unnecessary--and at worst, predatory toward customers who don't know any better. This isn't "good salesmanship." This is pressure-driven upselling that ignores basic customer boundaries. Management needs to take a hard look at what's happening at the register here. If this is how employees are trained to operate, it's a serious problem. Avoid this location if you don't want to be pressured, ignored when you say no, and treated like a sales target instead of a customer.

This has everything I want in a UPS store. They take my package and they ship it. And they're…read morefriendly about it. My needs are small, but they deliver.

Exceptional service every single time!I came into this location just seven minutes before closing…read morewith at least 20 individual Amazon returns. Even though it was the end of the day, the employee was super duper helpful and did not make me feel bad at all for coming in so close to closing. She continues to give me excellent service, anytime, any day. This store is fantastic!

A bit pricey but wonderful service. My go to for mailing packages!! Minimal personnel turnover.read more

Pack N Mail, a super easy place to drop off your FedEX and UPS packages. The guys who work here are…read morevery easy to work with and knowledgeable in sending packages. You can also buy boxes and it looks like you can rent a mailbox here if you are into that sort of thing. The hours are nice, the store is clean. I mean what else can you ask for and write about. The last time I was here was to get some stuff notarized. Which they do for $6 which is the perfect price for me. The process was super quick and easy and not a hassle. This store is my "go to" store for mailing my packages and getting things notarized. You could go to the post office and wait in line, but why bother when you can come here, for super fast service.

I love this place !!! They do everything here Amazon, USPS And more. The people who own the place…read moreare always so friendly and welcoming. I will be coming here for all my needs now.

They are nice, friendly, helpful and thorough. I'm able to get my packages shipped out quickly.read more

Sanjay is the best! He has been doing this a long time (over 10 years if I'm not mistaken) and he…read morehas got your shipping, copying, printing, shredding, and too many other features to mention covered. If you rent a box like I do, you have 24 hour access which is very convenient for someone in my position who goes to work so early. They have everything the other guys have but the other guys don't have Sanjay!

Never use this business! I tried to mail 2 packages. They charged for mailing them via USPS, then…read moreput 1 label on another customer's package and theirs on one of mine. The other label didn't get on my second package; they just put it in the USPS crate, and it got mailed using my written label. The first package wasn't returned, and when the second package reached its destination, the receiver had to pay postage because it was sent without a label. When I asked this business to return my money, they refused to pay for anything and insisted that I get the first package mailed back to them!