Beware of this location. They mixed up labels & sent a very valuable package to a BUSINESS…read more(FRONTIER) to be exact. Manager didn't offer to track it- Only excuse was "ONCE BUSINESS RECEIVES IT TAKES THEM 30DAYS" to NOTICE.. This is unacceptable for this line of business. When customers entrust them to mail an item of importance, this is the worse outcome for anyone to experience. NO REFUND OR APOLOGY can compensate for the sentimental value these gifts held NEVER AGAIN. Use an original UPS location. Not an "authorized " seller post office location. Not worth the trouble. Sadly the other customer will be charged for his equipment since I received a ROUTER ... instead since the cameras showed the UPS employees mixing up the label & didnt bother to see a BDAY BOX was going to FRONTIER instead of a Residence..

Zac and America are a God send. He makes my cards and my business grows. America has a smile like…read morean angel. The owner is gracious.

I've always come to this store because the customer service has been great, which is why this…read moreexperience was so disappointing. I was just charged $2.18 to print a UPS label. It already felt excessive when it was $1, but this increase is unreasonable for a single sheet of paper. It honestly feels like a rip-off. Unfortunately, this pricing change has lost me as a customer. There are other UPS locations nearby that don't charge nearly as much for the same service, and I'll be taking my business there moving forward.

I'm not sure why there are 2 UPS stores so close together in this part of town, but it benefits me…read moreso I won't complain! This location is easier to access than it's Lakeside counterpart, making it my first choice. I also don't know why Amazon no longer gives me the option to take my returns to the nearest Kohl's (which I had been doing forever). But since they only list UPS stores now, I found myself here. The one employee working was friendly and quick to assist me with my return. Shortly after I left, I got a notification that it was accepted by Amazon. It was such a hassle free process that I will gladly use this store in the future when I need to ship something.

I have used this location multiple times. I went in yesterday ( 2/6) towards 6 ish to ship a…read morepackage. I think his name was Scotty not 100% sure asked me "location of transit" and I didn't quite understand him so I asked him if he could repeat it, he did with an attitude the second time. I responded "sir I'm not understanding are you asking for my address or the receiver" and he proceeded to say "I've asked you 3 separate times now" with the most disrespectful attitude I've ever encountered at fed ex. I asked him why he was being disrespectful and that I was being polite and just didn't understand. He snapped and said "I don't have an attitude and I've already asked you 3 times" to which I informed him I was being polite to him and he had no reason to speak to me the way he did. You'd think spending $60 on shipping would be enough... gonna start going to UPS since fed ex allows these attitudes.

They're always super helpful & nice but today I came in with several complicated prints (an hour…read morebefore close because of traffic) and they were so helpful. I walked out of there with all of my prints in hand. 10/10 recommend! Thank you so much!

So glad there was a FedEx available onsite. Opened right at 7am with a smile and sending an…read moreovernight package took five minutes. Appreciated the wonderful service!

I was in town for a work convention and needed the services of FedEx daily and they were always on…read morepoint. Located on the first floor right in the middle of the convention center for easy access. With a full staff on hand to help all customers in a timely matter. One of my co workers forgot their business cards, when I explained my predicament and rush they had new ones printed in one hour that looked amazing. I also needed new 120 new booklets printed out for a added presentation. They also took on this project and had it completed earlier then expected. I loved how they always maintained contact with me, texting me with updates on my order status or any questions that came up. Overall this is a great addition to help with printing and shipping services for resort guests, especially ones here for work in the convention center. I really appreciate all their hard work and professionalism. They definitely made my job a lot easier.

Friendly. Fast. CONVENIENT! I don't even bother with the USPS around the corner anymore. At USPS…read morepost office, there is always some issue/problem and the employees can offer no resolution. Most recently, I waited in line 15 minutes at USPS to be told that bc package didn't have clear tape it couldn't be sent and no they don't have clear tape. So I headed around the corner to (walking distance!) mail & copy and literally just handed them the package. Done. The people here are kind and friendly and want to be helpful. They also sell cute merchandise among other useful items. They also do FedEx etc.... Just come here. Save time. And you avoid grumpy post office employees!

Logan was awesome this place is super convenient!!! Very…read moreeasy to get to and hardly ever a line. Recommend!

I have a UPS shipping label and they would not print it for me. I know these stores have started…read morecharging for the print - not sure why for their own labels for which shipping charge s are all levied. But here the issue is not about paying for printing I was ok to but they want me to pay for using the kiosk and internet and then pay for the printing service too. Seems quite ridiculous. Other store I have been to always allows to email and they print and charge for the label. Loot

Great store EXCEPT if you get in line with Beverly. She is so rude and grumpy, not helpful and…read moremakes you feel like you are inconveniencing her. Bypass her if you're ever in her line! She gets zero stars imo.

Do NOT NOT NOT ever drop off a USPS package here. I stopped by to mail a UPS package and also had…read moreone for the USPS post office that was pre paid. The gentlemen said they can take the USPS package as well but could not provide a receipt. At the moment I thought it was very convenient. However the $700 IPhone I mailed back to AT&T was magically and coincidentally never received. I am now being charged a $700 fee for non returned mobile device that I can no way prove it was mailed because stupid me didn't get a receipt. I find it quite fishy that we discussed it was an IPhone return and it disappearing. Sadly I can no longer trust this place as being honest. And I will no longer use them.

Two separate times my wife has gone into this location and the guy at the front desk has been…read moreoverly flirtatious with her to the point she feels uncomfortable going in. The third time I personally went into the location and the same guy named Aamir was rude towards me. I'm a manager at a restaurant and wouldn't let anyone talk to the way he talked to me. The tone of his voice made it seem like he didn't want me to be there like he had other better things to do. We will be going to another UPS which sucks because we live off of Lakeside Parkway.

I entered the FedEx store and was promptly assisted by Justin, who guided me to the right spot. I…read moreneeded to send the document that I had to a different state. He listened as I shared concerns about a previous mis delivery by another carrier and he assured me FedEx would deliver this package correctly. He double checked the address just to make sure it was delivered correctly. He was right--it arrived at the proper address.

I wish I still lived in grapevine so I could keep coming to the FedEx always love visiting here…read more Everybody's so nice, polite, helpful, and knowledgeable. Brandon was very quick and helpful today. Best fedex around

What an amazing experience!!! Timely responses, effective, efficient, lowest price I found after…read morecomparing 7 moving companies by $40 dollars and almost half the price for the one-time fee. Lorenzo and the other 2 guys that helped him were on time, and started right away. There was no wasting time. They busted their tail the whole time with no wasted time. I think it's the first time in about 15 moves I have had to make that nothing was scratched, damaged or broken. Not to mention the quote I got was dead on to what I had to pay. First time ever with a moving company. They were extremely professional and when done I felt I had experienced the most stress free move of my life all due to Lorenzo and his crew. I really can't express how impressed I was with the experience and would highly recommend using them for their next move. If I could give them a 100 out of 10 I would. Thank You Lorenzo and crew for making the move a tremendous success!!! Tom Chicoine

These guys are just beast mode all day. Highly recommend!…read more Tracye responded to me within about 90 seconds of posting my project on Yelp, and she shepherded this project expertly - also very friendly. Omar filled in the details of the job to get us the right crew, and got us scheduled for the very next morning. Lorenzo and his team showed up early, communicated clearly, and holy wow did they work fast. In less than 90 minutes they moved what took our team 6 hours to do. AND they moved a fireproof safe by hand, with sheet strength and a good knowledge of physics. The cherry on top is the value - super-fair, plus a discount for booking through Yelp. Need anything moved, call them!