Do NOT NOT NOT ever drop off a USPS package here. I stopped by to mail a UPS package and also had…read moreone for the USPS post office that was pre paid. The gentlemen said they can take the USPS package as well but could not provide a receipt. At the moment I thought it was very convenient. However the $700 IPhone I mailed back to AT&T was magically and coincidentally never received. I am now being charged a $700 fee for non returned mobile device that I can no way prove it was mailed because stupid me didn't get a receipt. I find it quite fishy that we discussed it was an IPhone return and it disappearing. Sadly I can no longer trust this place as being honest. And I will no longer use them.

Two separate times my wife has gone into this location and the guy at the front desk has been…read moreoverly flirtatious with her to the point she feels uncomfortable going in. The third time I personally went into the location and the same guy named Aamir was rude towards me. I'm a manager at a restaurant and wouldn't let anyone talk to the way he talked to me. The tone of his voice made it seem like he didn't want me to be there like he had other better things to do. We will be going to another UPS which sucks because we live off of Lakeside Parkway.

Best UPS store; Akshaan Singh was the best customer rep I have ever had at any UPS store…read more Definately going back to them when I need to ship anything. Got amazing service.

I have a UPS shipping label and they would not print it for me. I know these stores have started…read morecharging for the print - not sure why for their own labels for which shipping charge s are all levied. But here the issue is not about paying for printing I was ok to but they want me to pay for using the kiosk and internet and then pay for the printing service too. Seems quite ridiculous. Other store I have been to always allows to email and they print and charge for the label. Loot

Consistent, professional, accurate service that never disappoints. Thank you for being the go-to…read moreplace in our neighborhood!

I stopped by this UPS Store today with several Amazon returns, and it was a bit chaotic on my end…read more The staff was incredibly patient, kind, and helpful throughout the entire process. They gave me plenty of time to sort through my items without making me feel rushed and made the whole experience much less stressful. Excellent customer service and a friendly team--I really appreciated their professionalism and patience. Thank you!

Staff is polite and respectful. Even when there is a line they do their best to move you through…read morequickly.

This has everything I want in a UPS store. They take my package and they ship it. And they're…read morefriendly about it. My needs are small, but they deliver.

Exceptional service every single time!I came into this location just seven minutes before closing…read morewith at least 20 individual Amazon returns. Even though it was the end of the day, the employee was super duper helpful and did not make me feel bad at all for coming in so close to closing. She continues to give me excellent service, anytime, any day. This store is fantastic!

Wow! This hometown one-stop shop really gave us thoughtful, cost-effective service today and…read moreproblem solved to meet our needs. On short notice, they printed numerous documents on our behalf, organized and notarized for us and then shipped our docs overnight for an on-time delivery 24 hours later. What's more, they treated us like family, coming in early and planning success from the start. Thank you! You went the extra mile for us and took the stress level down significantly! UPS is lucky to have such competent teams carrying their company name!

I'm not sure why there are 2 UPS stores so close together in this part of town, but it benefits me…read moreso I won't complain! This location is easier to access than it's Lakeside counterpart, making it my first choice. I also don't know why Amazon no longer gives me the option to take my returns to the nearest Kohl's (which I had been doing forever). But since they only list UPS stores now, I found myself here. The one employee working was friendly and quick to assist me with my return. Shortly after I left, I got a notification that it was accepted by Amazon. It was such a hassle free process that I will gladly use this store in the future when I need to ship something.

Sam and Miss G are absolutely amazing at their jobs, they are quick, efficient and helpful. Any…read moretime I have questions they are more than happy to help me a with a smile on their face. The store is organized and clean and in the middle of a great location. Prices are fair, this is the best UPS store hands down.

Gulzar and Sam were both outstanding--helpful, and very knowledgeable in guiding me through the…read morefingerprinting process in detail. I especially appreciated Sam's friendly smile and patience with everyone who came in for service. MK

When needing to ship or drop off packages, UPS offers this convenient location. This is my go to…read morelocation. The UPS Store offers many different services including post office boxes, printing, stamps for sell, small assortment of office supplies, shipping and packaging along with notary services. The parking is somewhat difficult as there are lots of businesses in this shopping strip and not that others have stated that they start closing 15 minutes before posted closing times so don't wait until the last minute to ship your packages. Overall the employees are friendly and efficient as they move quickly to support your transactions. For shipping and packaging needs I suggest you give them your business.

The lady in the store could be a little bit friendlier and have much more personality. I walked…read moreinto the store. No other customer. I walked in with a big smile and said hello. How hard it is to say hi and welcome your customer. No response. She didn't even look up from her computer. Had my return and asked her if I could use shredder. $1/ lbs she said. I didn't have my wallet with me since no other UPS store ever wanted to charge me before for shredding. I was gonna get my wallet from my car. But I changed my mind. Even documents I wanted to shred wouldn't cost me more than couple of bucks I refuse to give it to this store. If she is the owner she needs to learn how to treat customers. If she is an employee train her

Make sure to print your UPS shipping labels ahead of time or they'll charge you a $1.62 for a…read moresingle black and white print (on way fancier paper than you need). 20lb basic paper would have done me fine, but where's the revenue in that.

I have been to this location multiple times, but never experienced good customer service. They gave…read moreme hassle every time on notary and when I had to ship something. When I used the tape gun to tape a box, the guy asked me who is going to pay for the tape. When I asked him to how much is to used the tape and tape gun, he pointed the new tape to purchase. I picked up the boxes and left the store to go to any other store. It not that I couldn't afford it, it's just the cold poor attitude towards customers service. Not being racist, but the Asian guys at the register needs to take Customer Service 101 course. I will never return to this store again. The other UPS store little south of this store has good service, I never experienced any issue there. Edited Review: the response by the store is not accurate. I brought 6 boxes in total and only two of them were open and I had 4 shipping labels. To give context to the review. These were window blinds that Home Depot provide the return label for inaccurate size. There were two blinds that were only 11" wide and when I received them they were bundled together and same with 23" blinds - others were larger and had independent labels. Home Depot shipped it that way and expected it return the same way. The guy never cared to actually walk around the counter to look, but started passing comments behind the counter which was not helpful. Even after I explained him the situation and how I received it and I am not sure what the UPS and Home Depot contract is and I am just here to ship the way as I received, the guys started questioning me. I am like, "I don't know." What do you expect? Call and negotiate the UPS and Home Depot corporate contract? This store does have very poor service and never been helpful. When I went to other UPS store they first greeted me, held the door so I can bring all the packages, helped me with the shipping/packages and when I spoke to them about what I experienced at this store they just laughed and told me they would never do and I am always welcome at their store. I understand that I should have brought the box taped (which I offered to pay, not for a full new tape roll), but I am talking about customer service and the manner it was dealt with. The guys had full opportunity to better explain and help me understand, but he chose to offer poor service and was very condescending - this is the choice he made. I have experienced this in the past and so did my family and community members. Like I mentioned before, the store needs customer service and verbal/non-verbal communication skills. It is fair to say that, my family and I won't be returning there. I have never experienced this at any FedEx, UPS, DHL or even USPS locations. World Class Service comment is a joke. Also, in the response it was mentioned that they print the label free, but the other review mentioned that he was charged for label printing. I don't write a lot of reviews, but this hit me as this happened on Veterans Day and when I picked up the boxes and left, it did cross my mind that there are people who sacrifice everything and then there are these people who cannot even be nice. I was there and you and you other coworker didn't help me in any way possible. Just made smart comments from behind the counter. If this considered world class service by you, then this store is hopeless. You are averaging 3 out of 5 stars. If you listen to customers and implement some change then maybe you will be on track to becoming better.