Staff is polite and respectful. Even when there is a line they do their best to move you through…read morequickly.

You can't get any better than this for all your mailing needs. I highly recommend this place. The…read moretwo guys working there are awesome!

This is such a great small business! The owner works extremely hard and offer everything you can…read moreever need in regards to your shipping & mail needs. Ive been coming here for several years and have never been disappointed in the quality of service. I highly recommend this business!

Dropping off packages for returns with multiple carriers. Easy and convenient and the people are…read morealways pleasant!

Friendly. Fast. CONVENIENT! I don't even bother with the USPS around the corner anymore. At USPS…read morepost office, there is always some issue/problem and the employees can offer no resolution. Most recently, I waited in line 15 minutes at USPS to be told that bc package didn't have clear tape it couldn't be sent and no they don't have clear tape. So I headed around the corner to (walking distance!) mail & copy and literally just handed them the package. Done. The people here are kind and friendly and want to be helpful. They also sell cute merchandise among other useful items. They also do FedEx etc.... Just come here. Save time. And you avoid grumpy post office employees!

Never use this business! I tried to mail 2 packages. They charged for mailing them via USPS, then…read moreput 1 label on another customer's package and theirs on one of mine. The other label didn't get on my second package; they just put it in the USPS crate, and it got mailed using my written label. The first package wasn't returned, and when the second package reached its destination, the receiver had to pay postage because it was sent without a label. When I asked this business to return my money, they refused to pay for anything and insisted that I get the first package mailed back to them!

I have used this business a number of times for small jobs and have received great service. I…read moreheartily recommend this local business.

Extremely helpful staff. Had to print 1730 pages out and UPS was the only one willing to help…read morewithin the same day. Aziz took care of the entire process, and everything went as smoothly as possible.

When needing to ship or drop off packages, UPS offers this convenient location. This is my go to…read morelocation. The UPS Store offers many different services including post office boxes, printing, stamps for sell, small assortment of office supplies, shipping and packaging along with notary services. The parking is somewhat difficult as there are lots of businesses in this shopping strip and not that others have stated that they start closing 15 minutes before posted closing times so don't wait until the last minute to ship your packages. Overall the employees are friendly and efficient as they move quickly to support your transactions. For shipping and packaging needs I suggest you give them your business.

yiou refuse to refund me a lable printed wrong and divert the issue.the address at from was…read moresupposed to be 1101 brickell ave n600, miami, fl 33131 and it was stire address. the address was shown to them several times on a piece of paper and all is redorded on a camera..the lable is not used and i had to pay at another ups store for a correct lable bc u r incompetents there and ur store was closed and the matter was urgent..i want the refund asap or i m suing u in court..i already disouted with credit card bc its ur problem as u did not do it correctly and i have proof oi paid again for a correct label ..and u divert trge pb talking only about addres..u r thieves liars incompetents and completely morons u have 24h to refund me or i m reporting u fro fraud and scam at fbi, ftc and anywhere else

This UPS Store is my fav. Why? The staff is very efficient and polite…read more No matter how busy they are, they always greet people coming into their store and take care of business efficiently. Thank you for being professional and friendly!

Great service, extra touches in the storefront, and efficient staff…read more I just needed to drop off a DHL shipment but this shop was a delight.

I've been a customer for at least 6+ years and very happy with service and ability to get…read morenotifications when mail or packages arrive. If you are local to Flower Mound area and need a great mail box service, packages sent out, then In The Box Pack & Ship is the local business you want to support.

waste of time using usps for anything at this point, especially this location. told the staff…read moremember I would just go to ups and get them to make me a label then tried to hold onto the package keep me from being able to leave.

Dear credit card, I…read morehave always tried to pay on time, but I am still subjsect to the whims of the bad home delivery services given by my local Grapevine postal service. I have complained before, but nothing ever seems to come from it; almost once a month there is at least one bill I never receive, and last month it was yours. They seem to have great service inside their local office, and I and I hear they are stellar at passport services, but they can't seem to deliver a letter to my apartment complex's mailbox center to save their lives. I recieved this month's bill and realized that I had never received last months. I spoke with one of your customer reps, and because my payment history was otherwise spotless, she agreed to drop the late charge, but I will still need to pay the interest (I don't mind, it was minimal in this instance). So, my thanks to you for that. Just to shoot the breeze on another recent experience, a package I ordered back in March never arrived, but when I emailed the company they told me that the package had been returned to them as having an incomplete address. Apprrently they had to destroy the item that was returned, and create it again to be remailed to me. (Me and the internet, I will double-check the next time I place an online order to be certain that I am getting trackable shipping.) I actually stopped by the office yesterday, and the counter rep said the shipping shouldn't take more that seven days for a package that size. I expect to see it in my mailbox by this coming Saturday. And the office was sold out of Betty White stamps.

We had an absolutely outstanding experience at Mail, Ship, and More today!…read more We had over 100 pages to print, organize, and notarize, and Kyle made the entire process effortless. I originally planned to print at the library and come in just for notarization, but he simply said, "Just come here. We can do everything." And he was right. Printing, scanning, notarization, folders, and shipping. All in one place. Fast, clean, professional, and extremely convenient. Kyle provides excellent customer service. He is knowledgeable, patient, and genuinely helpful. You can tell he cares about his customers and takes pride in his work. Supporting a local business like this feels good, especially when the service is far better than the big chains. If you need printing, notary services, scanning, or shipping, skip FedEx, UPS, and USPS. Come here instead. Highly recommended. We are beyond satisfied and will absolutely be back.

Poor service. Rude. Claimed my package was picked up an hour before I arrived. Either they don't…read morecheck ID's or the person working there stole it.

This is the best place in the Grapevine/Southlake/Colleyville area to have anything printed/made…read more I needed a sign made at the last minute and reached out to Minuteman. They were able to create my vision perfectly and in record time. On top of it, their prices are the best out there. Customer service was fantastic. Thank you Minuteman Press!

Experienced poor service. I requested with the owner that they postpone printing my order so I…read morecould have the sample validated as being what we needed. This info was not passed on. When I called back with my request for a glossy finish, I was told it was already printed. No apology. Instead they stated it was my fault. Dottie, was very rude and agitated. I took the order as was because at this point I had no desire to give them more money. I had the printing redone elsewhere.