I don't like writing this review, but I had one of the most uncomfortable retail experiences here…read more I wanted to buy uhaul boxes, and didn't realize that I wasn't going to a uhaul specific location, but no big deal. They don't offer bundle discounts if you buy 20/25 boxes like uhaul, but fine I was already there. I was prepared to pay more money per box. Once I checked out I went to my car and checked uhaul prices, I was charged $4 for medium boxes, $39 for 10 medium boxes. At uhaul it's $39 for 20 boxes. I came back apologizing saying I'm sorry but with the price 2x as much I needed to return them. The owner was *angry* raising his voice saying there was no price difference arguing with me, as I had the site open ready to show him. He angrily waved me off saying fine and a woman began to refund me. She was huffing, rolling her eyes, acting irritated with me. She didn't refund me tax (they do everything manually), and when i pointed that out and asked to do at first she repeatedly refused...umm that's illegal. Finally she did, with a very unpleasant attitude. At the end I softly said, hey I hope you can understand where I'm coming from. You guys charge 2x as much as uhaul, and I should showed my phone to her. She aggressively raised her voice shutting me down waving me off. Well. Alright. I went to uhaul and bought 20 boxes for $39. Instead of 10 for $39. Most aggressive retail experience I've had. Just...feral. I work retail myself...I was kind, calm, respectful the entire time :-/.

Went to The Ship Shop to have some notary work done. Mr Sanders, (the owner) was very meticulous…read moreabout everything, friendly, helpful, and did a great job for what I needed. I also needed to fax the notarized paperwork to the company I needed it for, and he took care of that as well for me. Great service from a mom and pop business.

A bit pricey but wonderful service. My go to for mailing packages!! Minimal personnel turnover.read more

Pack N Mail, a super easy place to drop off your FedEX and UPS packages. The guys who work here are…read morevery easy to work with and knowledgeable in sending packages. You can also buy boxes and it looks like you can rent a mailbox here if you are into that sort of thing. The hours are nice, the store is clean. I mean what else can you ask for and write about. The last time I was here was to get some stuff notarized. Which they do for $6 which is the perfect price for me. The process was super quick and easy and not a hassle. This store is my "go to" store for mailing my packages and getting things notarized. You could go to the post office and wait in line, but why bother when you can come here, for super fast service.

Good service is hard to find, but this place has it! The owner went out of his way to help me get…read moreneeded supplies for a non-standard box packing challenge I had with an airline. The gentleman is pleasant and professional, and runs a great Business, go support him!

Joe Yoo is a one-man operation who handles everything personally and impeccably…read more.. Whenever I would get a time sensitive, or important mail or package... he would give me a personal call to notify me... It was amazing how he was always on top of everything... When everything in my business demanded my attention to the point that I felt like I was drowning, it was so such a relief for me to know that this was one department that I did not have to worry about... I've always wondered how he handled everything so well just by himself, but he never skipped a beat... and this meant that everything in my business was timely -- from the proper filing and maintaining of licenses to handling customer refunds and returns.. Ever always so cheerful and upbeat, he made an otherwise dreadful errand a lovely and welcoming experience.. Now if every other business out there could give their customers the same individual attention and personal touch that Joe was able to extend to his customers, everybody would be happy, nobody would miss any of their deadlines or overlook anything important and the world would be a better place

Sanjay is the best! He has been doing this a long time (over 10 years if I'm not mistaken) and he…read morehas got your shipping, copying, printing, shredding, and too many other features to mention covered. If you rent a box like I do, you have 24 hour access which is very convenient for someone in my position who goes to work so early. They have everything the other guys have but the other guys don't have Sanjay!

Never use this business! I tried to mail 2 packages. They charged for mailing them via USPS, then…read moreput 1 label on another customer's package and theirs on one of mine. The other label didn't get on my second package; they just put it in the USPS crate, and it got mailed using my written label. The first package wasn't returned, and when the second package reached its destination, the receiver had to pay postage because it was sent without a label. When I asked this business to return my money, they refused to pay for anything and insisted that I get the first package mailed back to them!

Great service, extra touches in the storefront, and efficient staff…read more I just needed to drop off a DHL shipment but this shop was a delight.

I've been a customer for at least 6+ years and very happy with service and ability to get…read morenotifications when mail or packages arrive. If you are local to Flower Mound area and need a great mail box service, packages sent out, then In The Box Pack & Ship is the local business you want to support.

The folks here are always so helpful and willing to go the extra mile. I travel quite a bit and…read morehave piece of mind I can check in monthly, grab my mail, and send a few packages.

The service here is mediocre at best. I have my business address here, and I have set up automatic…read moreforwarding for a different address. Every 4-6 months I have to call back and ask them to once again forward my mail. Every time they charge my account to forward the mail and tell me that I am now on monthly forwarding, and then 4-6 months later I have to call again. It's the same cycle. And if it wasn't a commute to get there and the address wasn't tied to so many important business accounts, I would no longer have a box here.

You can't get any better than this for all your mailing needs. I highly recommend this place. The…read moretwo guys working there are awesome!

This is such a great small business! The owner works extremely hard and offer everything you can…read moreever need in regards to your shipping & mail needs. Ive been coming here for several years and have never been disappointed in the quality of service. I highly recommend this business!

Absolutely avoid this postal service at all costs…read more Every single parcel sent from the UK to the US was lost. No tracking, no updates, no accountability. Once your item is handed over, it effectively disappears into a black hole. There is zero visibility, zero responsibility, and zero customer care. International delivery with no tracking in this day and age is unacceptable. When things inevitably go wrong, there is no way to trace parcels, no meaningful support, and no resolution. Just generic responses and complete indifference while your goods -- and money -- vanish. This service is unreliable, outdated, and unfit for international shipping. If your delivery matters in any way, do not use this postal service. Spend a little more and use a courier that actually delivers parcels instead of excuses. AWOID.

worst and absolutely untrustful shipping service. Be ready to lose both your shipment and money you…read morepaid for its delivery