I don't like writing this review, but I had one of the most uncomfortable retail experiences here…read more I wanted to buy uhaul boxes, and didn't realize that I wasn't going to a uhaul specific location, but no big deal. They don't offer bundle discounts if you buy 20/25 boxes like uhaul, but fine I was already there. I was prepared to pay more money per box. Once I checked out I went to my car and checked uhaul prices, I was charged $4 for medium boxes, $39 for 10 medium boxes. At uhaul it's $39 for 20 boxes. I came back apologizing saying I'm sorry but with the price 2x as much I needed to return them. The owner was *angry* raising his voice saying there was no price difference arguing with me, as I had the site open ready to show him. He angrily waved me off saying fine and a woman began to refund me. She was huffing, rolling her eyes, acting irritated with me. She didn't refund me tax (they do everything manually), and when i pointed that out and asked to do at first she repeatedly refused...umm that's illegal. Finally she did, with a very unpleasant attitude. At the end I softly said, hey I hope you can understand where I'm coming from. You guys charge 2x as much as uhaul, and I should showed my phone to her. She aggressively raised her voice shutting me down waving me off. Well. Alright. I went to uhaul and bought 20 boxes for $39. Instead of 10 for $39. Most aggressive retail experience I've had. Just...feral. I work retail myself...I was kind, calm, respectful the entire time :-/.

Went to The Ship Shop to have some notary work done. Mr Sanders, (the owner) was very meticulous…read moreabout everything, friendly, helpful, and did a great job for what I needed. I also needed to fax the notarized paperwork to the company I needed it for, and he took care of that as well for me. Great service from a mom and pop business.

My go to UPS store located in Roanoke off of 377!…read more Super friendly service, easy parking, easy in and out! For all my returns and when you need UPS shipping give them a try!

5 star for the gentleman helping me with an Amazon return. He asked the blonde girl behind him to…read moreplease tape my box, even though he seemed new on the job, he was very kind and professional. However zero star for the blonde girl standing behind him smirking and looking over at her other employee with green hair smirking at each other. Extremely unprofessional and made me feel a little uncomfortable. I hope the district manager sees this and has a word with the blonde girl working the closing shift 9/10/26 at 6:55pm. Have some manners and professionalism when customers are present.

Seriously.,. Who are these people with the horrible reviews. Truly. Post net has been amazing…read moretime and time again. Even with rush jobs - seriously. Do NOT listen to the bozos who left negative reviews. Some people are just unhappy people and there isn't anything that is going to change that attitude. They have suffered from the hardening of the attitude for so long... I wouldn't be surprised if they've already went into cardiac failure. This delightful business is a staple in Roanoke... George

I went in to get copies done and I told them what I needed done which they have done a million…read moretimes for my business and I told them to do it just like they did the last time. Did not come out the way it was supposed to. Now they are calling me a liar and saying I told them something completely different. Absolutely terrible customer service. Do not use this specific post net. Go somewhere else and save yourself the time.

Matt is always so pleasant, helpful and friendly. We drive to this location just because of his…read morecustomer service.

Matt consistently is cheerful, helpful and professional. He can always help figure out the…read moreappropriate and most economical sized packing box or envelope for the items I'm shipping. I will continue to use Fed Ex services at this location!!

Dropping off packages for returns with multiple carriers. Easy and convenient and the people are…read morealways pleasant!

Friendly. Fast. CONVENIENT! I don't even bother with the USPS around the corner anymore. At USPS…read morepost office, there is always some issue/problem and the employees can offer no resolution. Most recently, I waited in line 15 minutes at USPS to be told that bc package didn't have clear tape it couldn't be sent and no they don't have clear tape. So I headed around the corner to (walking distance!) mail & copy and literally just handed them the package. Done. The people here are kind and friendly and want to be helpful. They also sell cute merchandise among other useful items. They also do FedEx etc.... Just come here. Save time. And you avoid grumpy post office employees!

Every time I have used this UPS shipping location it has been a smooth experience, good service,…read moreeasy peasy. Also, easy to get to. Never thought of doing a review, but why not!? So, here it is. Simple stuff, done right, efficiently. Have used them periodically when needed for the last 15 years. No complaints for me!

Had some hiccups with shipping, they didn't hesitate to correct and get me on track. So grateful…read morefor this team, everyone is always so kind and helpful!

Good service is hard to find, but this place has it! The owner went out of his way to help me get…read moreneeded supplies for a non-standard box packing challenge I had with an airline. The gentleman is pleasant and professional, and runs a great Business, go support him!

Joe Yoo is a one-man operation who handles everything personally and impeccably…read more.. Whenever I would get a time sensitive, or important mail or package... he would give me a personal call to notify me... It was amazing how he was always on top of everything... When everything in my business demanded my attention to the point that I felt like I was drowning, it was so such a relief for me to know that this was one department that I did not have to worry about... I've always wondered how he handled everything so well just by himself, but he never skipped a beat... and this meant that everything in my business was timely -- from the proper filing and maintaining of licenses to handling customer refunds and returns.. Ever always so cheerful and upbeat, he made an otherwise dreadful errand a lovely and welcoming experience.. Now if every other business out there could give their customers the same individual attention and personal touch that Joe was able to extend to his customers, everybody would be happy, nobody would miss any of their deadlines or overlook anything important and the world would be a better place

I had a last-minute print job that I had specific requests for, and I am really impressed with how…read morethey turned out and the excellent service I was provided.

Seems to randomly loose packages and do not or will not establish processes that keep this from…read morehappening. New ownership is unable to provide what could make them adequate. Just high risk to loose parcels

Great service, extra touches in the storefront, and efficient staff…read more I just needed to drop off a DHL shipment but this shop was a delight.

I've been a customer for at least 6+ years and very happy with service and ability to get…read morenotifications when mail or packages arrive. If you are local to Flower Mound area and need a great mail box service, packages sent out, then In The Box Pack & Ship is the local business you want to support.

Extremely helpful staff. Had to print 1730 pages out and UPS was the only one willing to help…read morewithin the same day. Aziz took care of the entire process, and everything went as smoothly as possible.

When needing to ship or drop off packages, UPS offers this convenient location. This is my go to…read morelocation. The UPS Store offers many different services including post office boxes, printing, stamps for sell, small assortment of office supplies, shipping and packaging along with notary services. The parking is somewhat difficult as there are lots of businesses in this shopping strip and not that others have stated that they start closing 15 minutes before posted closing times so don't wait until the last minute to ship your packages. Overall the employees are friendly and efficient as they move quickly to support your transactions. For shipping and packaging needs I suggest you give them your business.