Someone needs to remind the drivers that they are pulling trailers. The driver of the black…read moredually pulling a red trailer today 8-4-2025 ran a car off the road when merging onto the DNT today around 12:30 CST. They were going west bound on the George Bush, and took the exit for the North bound DNT and when merging onto the DNT they ran some poor lady off into the median and she nearly hit a wall. I was behind them and watched it. 2-3 minutes later the same driver changed lanes on top of me like I wasn't there and forced me to hit my brakes, and swerve into another lane to avoid getting hit. Then they exited for the Sam Rayburn tollway. Driver should be fired. If they worked for me I'd fire them today. Your company will get sued into oblivion when that driver kills someone. I called to talk to someone and was on hold for about 5 minutes and then dumped into voicemail.

Huge shout out to The Firehouse Movers NFW Team!!! It was a L-O-N-G HARD 26.5 hour move and this…read morecrew worked non-stop in the heat. Their strong, hard working fellas with great attitudes and wonderful customer service!!!! Call them for your next move...you won't be disappointed!! #thebest #thankful #tired #weallneedavacation

Outstanding service from my moving team which included Grayson, Justin and Zack!…read more I called at 3:30 p.m. on a Tuesday when another company didn't show up. Grayson, Justin and Zack arrived by 4:00 p.m. Wow! Yes, you read that correctly, they arrived thirty minutes after my first call. Grayson explained everything and they got to work. I had trouble keeping up with the three of them and all I did was direct boxes. They unloaded six U-Boxes containers that were tightly packed to the brim in under three hours! Their work ethic is the best I've ever seen from any moving company...ever! I couldn't be happier with the service they provided for the price I paid! I'll never call another company as long as they are an option. Going forward, Brown Box Movers is the company I'll be recommending to friends and family! Thanks again Grayson, Justin and Zack! You guys are awesome!

I asked a lot of questions and they answered. Process was…read moreeasy. Team was hardworking and got the job done. We hired them multiple times already. I would recommend and plan on using their services again.

Donald and his team were amazing and so easy to work with!! They did an incredible job on moving us…read moreinto our new home and everything was done so professionally. I would recommend this company to anyone I know that is in need of movers! Thank you, so much!!

We had the best experience with this company. Our move date changed multiple times due to issues…read morewith closing and Eva was so patient and kind during a really frustrating time. We had more to move than expected and they made sure everything was moved in the time period originally discussed. To top it off, they beat every quote we had received. Would absolutely use this company again!

The two young men that showed up to help me were so clean…read morecut, well mannered, and extremely courteous. It was extremely refreshing to work with young men who never uttered a single curse word. In addition, they never allowed me to lift a single item. I would recommend them to anyone and gladly use them again. Thank you for making my day as seamless and easy as moves can go. Great Job!!!! Thank you both

Wow - they were amazing!…read more This is the second time in 5 years that we've used Firefighting's Finest Movers & Storage and we couldn't be happier. The second time was just like the first. - Arrived at agreed time and texted update enroute - All employees clean cut, professional and respectful of our home and our contents - Efficient in use of time and packing space in trucks and in storage Same goes for the office. They recognized me (caller ID?) as a past user of their service and warmly greeted me. Then I walked them through what they would be moving, when, where from and to and they gave me an estimate for 2 trucks and 5 people. Very thorough and professional. The job went perfectly and due to our packing and prep as well as their expediency, and efficiency, the move was complete in much less time than the estimate. And we paid based on the actual hours worked, not the max estimate. We will use FFMS to move us out of storage and into our new home this fall.

They did a decent job moving our new baby grand piano. However, they did not test it after the…read moremove. My wife sat down to play it and the foot pedals would not move. I called them and he said he would try to get his guys back out here to fix it. He never called back and left me hanging. I had to call a piano repair person to come here and fix the problem. He knew exactly what was wrong after telling him I had movers move the piano. The repair guy said they should have checked it to make sure it was all good before leaving, because when you turn a piano upright to move it the bar inside the piano that controls sustain will fall out of place and they should have known better. So, to sum up, the owner of Brazos movers should have told me his movers did not know squat about pianos, a $650 charge + tip. Then, he did not call me back to let me know his guys were coming the next few days to fix it. He just blew me off. Why? The movers don't know anything about fixing a piano if they break it. DO NOT HIRE these people. The owner is not an honest business person.

Did not finish the job. left refrigerator in garage. put furniture and bins in wrong rooms. And the…read morekicker... made us pay $500.00 more in cash to finish the job even though we were still in the time frame they quoted. Honest movers they are NOT!!

We used them today to box up our house. They quoted $1,200- $1,500 only to find they charged…read more$4,100 just to pack. Somehow they charged an extra $1,000 for the time it took to get the truck to the house, the price of supplies was 5-7 times higher than full retail at Lowe's, and they added another $1,000 for additional fees. A friend of mine also used their service today and was quoted $650. He already had everything packed and they finished earlier than expected but they charged him over $1,000. I highly recommend looking elsewhere. I found another company that'll finish the move for 1/3 the price. They did do a good job packing, I think, but the estimate has nothing g to do with what they actually charge. Now that we've unpacked, I found that they did not do a good job packing. They placed live plants in boxes upside down. I asked them to be careful with my son's chess set, but they wrapped the pieces together causing damage to most of them.

They lie about prices. Movers come in smelling of weed. Break your items and tell you it was in bad…read moreshape even if it wasn't. Please use anyone else.guys outside lowes would be more competent

I had a large house ( roughly 5000 square feet) we needed to get out of in short order. Because I…read moream down sizing now with the kids having completed college, I had a lot of items I wanted to donate. Many of those firms left me in the lurch. A-1 Duryea was fantastic! They helped me every time one of the charity firms let me down. They were careful in the moving, thoughtful in the packing ( they didn't pack my medicines or cleaning supplies for example) , and helped me retrieve 1 item I needed out of storage for an international trip. I had an awesome experience with them, and based on that i'd highly recommend them to anyone.

I just wanted to make you aware of our experience with Bekins so that you would not use their…read moreservices. Here is our story. We met and interviewed several moving companies. Bekins said that they would only use Bekins employees and not contract out any of the work. They guaranteed our move in date would be June 10th. They guaranteed our belongs would be well taken care of as well as thorough communication. This is why we went with Bekins. They packed our belongs on time and did a good job. I spoke with their representative in the office as well as the man handling the move at the house and they both guaranteed that we would move in on June 10th. So we planned all of our work schedule and help on June 10th. On June 9th I never heard from Bekins even though all their material states that we would receive a call the day before the move. I called their office around 4 just to make sure everything was okay, and no it wasn't. They were not going to be able to move us until the next day. They explained that other people's moves were more important than ours. On this date the general manager for the Coppell office said he would financially compensate us for our troubles and poor experience thus far with Bekins. So they came the next day to move us in. They had 2 Bekin employees and the rest were contract employees. The two employees stayed in the truck while the contract employees brought all of our belongings in. They didn't put any protective covering on the floor and were in a huge hurry to finish the job so they could get on to another job. They drug potting soil up the stairs, broke a piano leg, nicked an antique table, broke an antique rocking chair's arm, put a hole in a wall, and cut an upholstered chair with a box cutter. We spent the next few weeks moving boxes that were place in wrong rooms and locations. Many of our garage boxes were moved upstairs to a bedroom. While we were unpacking we realized that we were missing lots of belongings. We kept thinking the items would show up. Finally about a month after our move I called the office. I am not sure why I never received a phone call a phone call from them. I called and they said they did have our belongs. They forgot to unload the underbelly of the truck and they would deliver them to us. Again, I am not sure why they didn't call us as soon as they realized they didn't deliver all of our items. At this time I asked the general manager about the financial compensation he promised us on June 9th. He now had no recollection of the conversation. They sent someone out to assess the damage done to our home and belongings. We agreed on a settlement. My move coordinator told me a check was probably in the mail on August 18th. It is now October 10th and we have not received the settlement check. After I called the claims department in late August, they said they had no idea about our settlement. They contacted the Coppell office and then I was told I would receive a check the end of September. When the end of September came around I called the claims manager and emailed him with no response. Finally I called the the general manager at the Coppell office. He said he would personally contact me on the 8th and he didn't. I then received an email with no explanation for the delay stating that the check was cut on that morning. My two biggest complaints are lack of communication and follow through. I didn't receive communication along the way unless I called and initiated action. I highly regret doing business with Bekins.

Not sure what's going on with this guy? Two and a half hours late, after he "says" he went to the…read moredestination first? Text me that he's out of gas and "walking down the road"? Doubt I'll ever see my deposit! This is why people have a hard time supporting small businesses! Unreal?

Jeremiah and Becky are an AMAZING TEAM! Becky is the "queen of the office" and responded within…read moreminutes of my request on Yelp. Becky was extremely communicative and so supportive. Her "partner in moving", Jeremiah, was hands down one of the best people to work with for a move, or anything, truly. Professional, responsive, and just on point. I would hire them again in a heartbeat. What took movers 12 hours in Seattle took 1/2 the time with the on-site storage move out and home move in. Support this local team!

They are a really good mail, shipping, copies, shredding, and mail box service. They also had…read moreREALLY Kool High Definition Greeting Cards with cute cats, dogs, and little animals dressed in cute, bright outfits, and etc. I bought some for birthdays before and my friends thought they were AWESOME. I like this store and it was apart of my routine. I don't want them to leave but I guess they must. Plus many residents of Denton who live nearby would rather go there then the post office it's just easier. The SAD news is today we all got notes stating they will be closing because the animal clinic next door wants to buy them out and the owner of the buildings won't allow them to renew lease. So we'll all have to go to another location. Sad. I really, really love this place. It's very clean. They are super professional and you can count on them. I like this place Their last day is Oct. 31, 2015. So sad but.. they will be missed.

Disappointing policy change that penalizes small resellers…read more I've used this pack-and-mail location regularly for my reselling business, typically dropping off 15-20 packages per week across multiple carriers. One of the main reasons I chose this location was convenience: they have pickups from all major vendors in one place and it's always been a pleasant experience up until recently. I print my own labels and pack my own items, which I'm fully aware they offer as paid services. However, doing that work myself is how I keep costs down for my business. Despite this, comments have been made in the past implying that by only using the drop-off service, I'm "not making them any money." As of January 1st, I was informed that if I drop off more than three packages, I'll be charged $2 per package just to drop them off. That means a quick, one-minute interaction to scan packages and provide a receipt now comes with a fee. I understand the economy is tough and businesses are trying to increase revenue. However, this policy feels especially frustrating when every other pack-and-mail store and all major carriers (USPS, UPS, FedEx) offer free drop-off, with USPS even providing free at-home pickup. This change feels less like a reasonable adjustment and more like being penalized for doing the work myself and using what was previously a free, basic service. While the cost itself may be small, it's the principle that matters. For those who rely on this location solely for high-volume drop-offs like I did, I'd strongly recommend looking elsewhere. Unfortunately, that's exactly what I'll be doing in the new year.