The associates at this location are always helpful and accommodating! Despite the numerous amounts of Amazon returns, they great each customer with kindness. read more

Always there to assist their customers, with their shipping needs. Courteous, Knowledgeable. Helpful all ways.

Trevor and the UPS Store saved the day for me! My fiancée and I were traveling from Eastland to Tyler with a truck cab packed with hastily bagged items that I'd recovered from my deceased Mom's home. There were heavy things, fragile things, and valuable things, and of course, they were all sentimental things. My plan on entering the store was to obtain a few boxes and spend the next couple of days packing them out carefully from our hotel room in effort to ship them back home to Los Angeles. I had trouble looking at the boxes on display to make decisions as I was emotional, and their display shows short versions of the boxes with the dimensions labeled, as that better facilitates display on the wall. I was confused and worried and my fiancée was trying to calm me down and get me to think straight. That's when Trevor saw our plight and stepped in, stopping his other work on a duplication job. He asked the right series of critical questions like "how big is the biggest item?" and "can I see the bags to assess?" My fiancée began bringing the items into the store, and before long, Trevor assured me that my best bet was to enlist his assistance in the pack out, right there in the store. He was patient and kind as I unloaded a lifetime of treasures and memories onto the counter, spilling onto the floor. He helped me identify the heaviest, and most fragile items, brought out some packing supplies and let me use what was needed, only charging me for what I consumed. Trevor is a consummate professional, and needless to say, my 2 giant boxes, weighing over 80 ponds combined, arrived at my home in Los Angeles exactly as scheduled, the very day after my flight arrived. He saved me days of moving the items into hotels on luggage carts and agonizing over how to pack them, and for that, I am truly grateful. Oh yeah, and he gave us free tape. Tons of free tape to be sure everything stayed put and square! Thanks Trevor and The UPS Store! read more

The UPS Store - One of a thousand special, crushable things that The UPS Store and Trevor helped take great care of! - Shipping Centers Near Me - Hudson Oaks, Texas

I've had such an easy experience every time I come here, such quick and efficient service and the employees are always kind!

Excellent! We've used this UPS location 3 times now and all 3 experiences were excellent. read more

This has been my go to UPS Store for awhile now, recently during my early visits Trevor is usually onsite to help. He's efficient and friendly, always welcomes me into the center with a smile! read more

Great friendly service every time! I can always get in quickly. When I bring my returns, they are always super patient! Thank you Cory for helpful, patient and polite service! you are appreciated! :) read more

We have been a customer here for several years. Very professional and thorough. We actually enjoy visiting the store as everyone is so personable. Highly recommend! read more

Needed to stop by to drop off some packages. Alex was fast, friendly and efficient with my Amazon returns. Love this location!

Awesome service and great small town feel. We love this store. They are always friendly and love to help. They don't nickel and dime you - they treat you like family. read more

Everyone at this center is always so friendly and helpful, last week Trevor saw me unloading a large box from my car and he ran out to the parking lot to carry it for me. They're also never annoyed at all my Amazon returns! read more

Cory was amazing- very helpful. Was kind and patient. Helped me when I was not prepared

Been giving them business for years and always had great customer service -- very professional and never had a lost package!

EFFICIENCY does not begin to describe this team. I cannot tell you how much easier the staff at this store have made my life. I have a small business that requires some complex shipping scenarios to get equipment, etc., to my remote staff. Andy goes above and beyond to make sure my items are properly packaged, and I get the best rate available based on my needs. This type of service is what keeps customer loyal. read more

I have used this location for a couple of years. I usually go in the morning. If Andy is there, things go very well! If not, things seem to fall apart. Recently I need to overnight some documents with return envelope to Phoenix. The girl quoted me $50 each way! I didn't have that much money, so she suggested 3 day delivery. Reluctantly I took it. It's now been 5 days and no delivery. When I called I was told I'd have to pay extra for 3 day guarantee! Frustrated I checked USPS. For the same overnight delivery requirements it was 1/2 the cost! Talk about feeling robbed! They just lost me as a customer! read more

Love this particular store. The staff are always friendly and courteous. Always the place I go to mail anything and everything!

I won't be shipping boxes via UPS anymore. I can ship cheaper using FedEx and the USPS.

Store needs a update with customer service. When a person walks into a small store the staff normally ask if they can help you but at this particular location, the employees ignore customers during the busy Christmas season. I had to wait for staff to realize they had a customer in the store for the employees were too involved in singing songs in the back and goofing off than helping customers. Management needs to improve the customer service at this location in order to be a successful. I will be referring my clients to go elsewhere for printing/shipping needs in this area. read more

Love the convenience of UPS stores!!! This particular location has super friendly staff! They always go above and beyond to accommodate my needs. Very convenient to mail packages, print stuff, and purchase postage!! read more

I'm building my own pc and the pc case needed a signature for them to leave it. I get a call from my mother in law saying they are at the front gate and my husband races down there to go sign for it and what do you know! They left. No call to tell us they were there, just a little note that said "sorry we missed you". Really? I've been waiting to sign to get this thing for two days now. Next time I'd suggest calling the number that the person left if you have to get a signature read more

This store just lost my business. Store is open till 6:30, drove all the way there to get a notary to be told they don't do notarizations after 5. If this was on the website I would understand. Customer service is gone!! read more

Nicest and friendliest shopping service ever!! Very helpful and polite. I thought I would have to stand in line and awkwardly package up some books. I brought my own tape and bubble wrap. But the guy working was so nice, just grabbed a reasonably priced envelope for me and put the books in, packaged everything for me and even adhered the packing label! I didn't need to do anything!! So helpful! read more

Sadly, the local UPS Store really dropped the ball this week. On Wednesday, I provided an envelope with full shipping address to Jesse, who put the envelope in a mailer and created a label with an incorrect address. I contacted both the store and the UPS hub in San Antonio on Thursday, when the package wasn't delivered and provided the correct address (again). Neither the UPS Store nor the UPS hub in San Antonio can tell me where the package is. Issue after issue with their systems which haven't updated since Thursday. It is now Saturday afternoon. I am done with UPS forever. read more

I love this store and Jesse goes way above what anyone could ask for. I urge all to ignore low reviews. As a business owner myself, it is impossible to make everyone happy, even though we always try. Please send your business to this store 6032 in Weatherford, Tx. This store has made my life easier. read more

I have used this store repeatedly and they have never once disappointed. I do a fair amount of shipping and I frequently come in at the last minute at closing time like a total jerk to ship an order last minute. Despite this frequent practice, the Hudson Oaks UPS store always treats me extremely well. Furthermore, they always take care of me promptly. Jesse and Zach frequently assist me there. Both men are exceedingly helpful and always cheerful. read more

Went there to ship a package to my daughter in DC. Due to a lot of theft, I asked about shipping to another UPS store to be held for pickup. They said sure, no problem. They found the nearest store, took my money, and away it went. Well, come to find out, not all UPS stores accept packages in this manner. Also come to find out, all of them are franchises and don't have to follow standard procedures. So, 12 days later the package is FINALLY arriving back at the original store. $50 down the drain...and what do they propose to fix this...oh, we will repack it and ship it out again...GROUND, to a new address for you. No compensation, no offer to ship it faster (like overnight), NOTHING. If I could give them ZERO stars, I would. Beware, the UPS Store is not affiliated with UPS. They are independent franchises, and they are under no obligation for any remedies when they screw up. read more

Clerk refused to ship a Larue Tactical STOCK (an inert plastic product that was in its original packaging) to one of my customers in Texas because it was a gun part. I politely explained that this product could be ordered and shipped legally online by anyone...it is not a federally controlled product. I was informed by the cashier that the UPS Store's franchise agreement prohibits them from shipping any gun or gun product. I understand that firearms can not be shipped from this location, and I take no issue with that. However, by her definition a stream light flashlight would be refused due to the fact it is a weapon mounted flashlight. If this is the store policy, then you have lost a regular customer. I respect a business's right to choose its policies, but this can not be interpreted as anything other than a policy designed to inhibit legal commerce in the firearms industry. Your customers should be made aware of your store's position on this matter--especially since you derive the majority of your income from Texans. If this was an employee's misunderstanding then please feel free to reach out to me as I would welcome a response. read more

I will never use this store again!!! Incompetent clerk did not put enough postage on my shipment so it roamed around over 2 weeks . Called them didn't seem to care and found out my neighbors daughter in law had about the same on wedding invitations not enough postage arrived late.....Poor service read more