I'll never use them again. Took some clothes in to be cleaned and pressed. Ended up with a couple pieces not belonging to me, plus a couple of pieces of mine missing!! Getting it all straightened out has been a nightmare!! Would not recommend them. read more

I used this location for my uniforms for the fall semester of 2018 and spring 2019. I thought they were really good. I was always happy with their service. I always asked for heavy starch on my shirts and they would keep their shape nice and crisp for up to 4 days of wearing. Now I needed their service again for the year in 2020 but I guess they got new staff or something because they tried telling me they couldn't do and have never done heavy starch on my shirts. The lady said what the employees probably did was take it in as "heavy starch" and just performed dry cleaning instead. I disputed for a little bit but I wasn't getting through to her so I decided I'll just have them do dry cleaning and see how that goes. When I picked my shirts I was not surprised when my shirts didn't look anything like they used to when I brought them in before. They were flimsy, wrinkled after the first day of wearing. The lady can tell me I'm wrong all she wants but clearly starch was being used on my previous visits. I guess I'll just wash and iron my own shirts from since I can get the same results they just did anyways. Lost me as a customer. read more

Very worst customer service experience ever...why would I not use my yelp app prior to trying to use these guys???!!?? Do yourself a favor folks and run don't walk away from this establishment!! The WORST customer service ever...so I have a load of laundry in my trunk that has been there a week. I go to this dry cleaner because I see that they have a drive through. I explain that I'm not feeling well and have the flu but my clothes have been in my trunk for a week...they're not affected/infected etc...these guys refuse to help me saying my clothes are contaminated!!! What??!!! Anyway won't be going back.. read more

Comet Cleaners - Laundry Services Near Me - Hudson Oaks, Texas

Worst dry cleaning experience ever. I had dropped of dry cleaning / laundry. I had a lot of stuff including comforter. Fast forward, I pick up and notice a huge coffee stained nicely pressed in its bag. I told the guy behind the counter about it and he's said I didn't ask for the stain to be treated. It was suppose to have been laundered, but I suspect it was just dry cleaned. He called the manager over, by now he has elevated his voice and was rude. Then, I pointed out a skirt with a visible stain and wanted them To redo and was willing to pay. I should also mention the guy had my credit card and items still. He got the police on the phone and was saying I wouldn't leave the store, he told me to shut up and was yelling. The manager told I was what was wrong in this world. I will also mention I have gone to this place for over 15 years or so and no issues, but rudest ever. read more

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Hard to find a place these days that still does real "COWBOY STARCH" but this place does. They do a great job. If you like heavy starch this is your place. Been using them for 5 years now. read more

Horrible quality, I'm tired of taking my clothes back over and over because they can't get it right. This place continues to survive simply due to a lack of competition. read more

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This place is horrible. It lost and destroyed my husbands clothes and I won't be back.

Will NEVER use you and will spread the word!!! After using your cleaners for just over a year, two years ago, I took a fitted wool baseball cap in to your Hudson Oaks, Texas location. It was returned ruined (shrunk in size, headband warped and color bled all over). You had laundered it!!! The girl working behind the counter told me to pay for it and come back and talk to the owner. I did. I returned. Owner would not talk to me and had told the working girl that she had to pay for it because she screwed it up. I told her not to knowing she couldn't afford it and I ate the $50 price for the fitted baseball cap, but would not be back because of management. June 18, 2013, out of pure necessity for a nearby cleaner, I went in to the same Hudson Oaks location. Where just barely in the back, behind the glass wall, the owner belittled and demeaned what sounded like an employee, all the while he kept repeatedly telling her, he would fire another employee and sounding like this employee would be caught up in the firings also. I had to wait about five minutes before the poor girl working the counter could get to me, so I had had enough of this down dressing. I moved over and asked if I had to hear his tirade also, where the unkempt owner rudely said "yeah!" I asked again, telling him that it was inappropriate for customers to clearly hear this. He still didn't care. But I do. I'm done with you and will let others know how this owner treats his customers and employees with so little consideration! read more

Used this cleaner for years and service has slowly declined. Last year they lost 5 of my shirts. Manager said she kept giving my cell number to the owner so he could take care of it. Nothing. Almost a year later the manager agreed to give me a credit for future dry cleaning. Later the manager quit. I finally met the owner while he was visiting the store, I explained the situation and he said he was going to take the former manager to court and accused her of "theft" by giving me store credit for my almost $200 loss of clothing. At least she did something! Turnover at this store has been high and customer service has taken a sharp hit. It has been taking forever to check in clothes or pick anything up. After using this store for years (it is very close to my house and super convenient), I am sadly moving on to another dry cleaner. read more

The Hudson Oaks location is awful. Awful customer service and they ruin your clothes. Not even a simple sorry for messing up.

Lost my husbands jeans & had the nerve to call me a liar!! Never have receive the $100 ck I was promised would be mailed to me!

This cleaners is the best! They offer the best service and the best cowboy heavy starch around.

This dry cleaner lost one of my favorite scarves. I noticed it was missing as soon as my husband brought the cleaning home. I called and they said they would look for the scarf and call me back. I had to call three more times over a two week period before they finally checked with their boss. They called me back and said too bad! Since my husband didn't check the entire order before he left the store we were out of luck! They even charged us for the scarf that they lost! Unbelievably bad customer service to say the least. We have used dry cleaning services for too many years to count, sometimes items were missing but we always got them eventually. This dry cleaner makes me think they didn't even try to locate my missing item. Dry cleaner beware, this place doesn't care if you get all of you items! read more