Even though the website says they do, they DO NOT accept Amazon returns with the QR code…read more Rude about it as well.

Worst customer service why bother have a job to serve people when they don't like it,read more

The two young men that showed up to help me were so clean…read morecut, well mannered, and extremely courteous. It was extremely refreshing to work with young men who never uttered a single curse word. In addition, they never allowed me to lift a single item. I would recommend them to anyone and gladly use them again. Thank you for making my day as seamless and easy as moves can go. Great Job!!!! Thank you both

rarely leave negative reviews, but unfortunately I feel obligated to share my experience. I was a…read morerepeat customer of this moving company and am extremely disappointed with how our recent move was handled. The movers themselves were very kind and clearly doing their best. This review is not directed at them. The issue was poor management and lack of proper staffing for the job. During booking, I specifically explained that we had an extremely large and heavy dresser weighing several hundred pounds and was assured that a two-person crew would be enough. It quickly became obvious during the move that the workers were exhausted and overwhelmed, so I requested a third mover be added midway through. At one point, I asked management not to pressure or disrupt the movers because they were already stressed and trying their best. Instead, management immediately called them during the move, which noticeably increased the pressure and caused them to begin rushing. Shortly afterward, our brand new wooden floors were scratched and our $1,400 dog crate was broken. I understand accidents can happen, but this situation felt avoidable and directly related to poor management decisions and improper staffing. The entire experience became extremely uncomfortable and stressful for everyone involved. Again, the movers themselves were polite and hardworking, but because of the damages to our home and belongings, I cannot say the experience was worth the cost or that I would use this company again.

i had many choices when looking for a mover within a few days and this company really stood out…read morebeginning with communication. Price was reasonable and documents received with deposit made. my daughter was really impressed with them as i had to take my pups to the vet and was not present. they stayed in contact via messages and were quick to move the items she had. i'm keeping them handy for any future moves but i recommend them 100%

Had such a great experience with these movers! They were on time, quick and took good care of our…read morestuff. Fair and good price. Very pleasant and kind as well. One of our cats actually decided that he was going to hide in one of our items (he was unusually quiet so no one noticed). When we realized he was missing they moved a good chunk of stuff out of the pod that they already packed so we could look for him -- without a single complaint. Which we were so grateful for because I'm sure that's the last thing they wanted to do. Anyway, highly recommend! I know some folks may be wary since they don't have a ton of Yelp reviews but they have equally glowing Google reviews :)

Donald and his team were amazing and so easy to work with!! They did an incredible job on moving us…read moreinto our new home and everything was done so professionally. I would recommend this company to anyone I know that is in need of movers! Thank you, so much!!

We had the best experience with this company. Our move date changed multiple times due to issues…read morewith closing and Eva was so patient and kind during a really frustrating time. We had more to move than expected and they made sure everything was moved in the time period originally discussed. To top it off, they beat every quote we had received. Would absolutely use this company again!

Eric, James, & Jason did a wonderful job moving my parents. They are extremely hard working,…read morethorough, and kept all the items safe. They are very kind and it was so nice to have them do the heavy-lifting. They stayed way after hours and did it all with a smile on their face despite us changing our minds on furniture placements, etc. highly recommend!!!

They did a decent job moving our new baby grand piano. However, they did not test it after the…read moremove. My wife sat down to play it and the foot pedals would not move. I called them and he said he would try to get his guys back out here to fix it. He never called back and left me hanging. I had to call a piano repair person to come here and fix the problem. He knew exactly what was wrong after telling him I had movers move the piano. The repair guy said they should have checked it to make sure it was all good before leaving, because when you turn a piano upright to move it the bar inside the piano that controls sustain will fall out of place and they should have known better. So, to sum up, the owner of Brazos movers should have told me his movers did not know squat about pianos, a $650 charge + tip. Then, he did not call me back to let me know his guys were coming the next few days to fix it. He just blew me off. Why? The movers don't know anything about fixing a piano if they break it. DO NOT HIRE these people. The owner is not an honest business person.

We used them today to box up our house. They quoted $1,200- $1,500 only to find they charged…read more$4,100 just to pack. Somehow they charged an extra $1,000 for the time it took to get the truck to the house, the price of supplies was 5-7 times higher than full retail at Lowe's, and they added another $1,000 for additional fees. A friend of mine also used their service today and was quoted $650. He already had everything packed and they finished earlier than expected but they charged him over $1,000. I highly recommend looking elsewhere. I found another company that'll finish the move for 1/3 the price. They did do a good job packing, I think, but the estimate has nothing g to do with what they actually charge. Now that we've unpacked, I found that they did not do a good job packing. They placed live plants in boxes upside down. I asked them to be careful with my son's chess set, but they wrapped the pieces together causing damage to most of them.

They lie about prices. Movers come in smelling of weed. Break your items and tell you it was in bad…read moreshape even if it wasn't. Please use anyone else.guys outside lowes would be more competent

I couldn't ask for more. Perfect job.They did every thing I asked for and were carful with my…read morebelongings. I would not hesitate to use them again.

If I could give no stars, I would . Ryan is extremely rude. They booked with me then call back to…read morecancel then I give them a call back before 3 o'clock to confirm after they had already canceled. I spoke with Ryan and he hung up in my face. His customer service skills are terrible. I was extremely inconvenience and they are very unprofessional.

I asked a lot of questions and they answered. Process was…read moreeasy. Team was hardworking and got the job done. We hired them multiple times already. I would recommend and plan on using their services again.

I only had a few items to move just a few miles across town and one of them was a table with a…read moresmall drawer attached under the top. They packed it in the truck on it's legs which were the weakest point. They could have easily inverted it on its top instead and moved it that way. Needless to say, the legs were broken and the drawer was stripped out of the wood. The crew then made remarks to me that the table was cheap, and the legs were loose already which are both false statements. The insurance claim gave me $50 for the $300 table. The next time I move, I will look elsewhere.

What an amazing experience!!! Timely responses, effective, efficient, lowest price I found after…read morecomparing 7 moving companies by $40 dollars and almost half the price for the one-time fee. Lorenzo and the other 2 guys that helped him were on time, and started right away. There was no wasting time. They busted their tail the whole time with no wasted time. I think it's the first time in about 15 moves I have had to make that nothing was scratched, damaged or broken. Not to mention the quote I got was dead on to what I had to pay. First time ever with a moving company. They were extremely professional and when done I felt I had experienced the most stress free move of my life all due to Lorenzo and his crew. I really can't express how impressed I was with the experience and would highly recommend using them for their next move. If I could give them a 100 out of 10 I would. Thank You Lorenzo and crew for making the move a tremendous success!!! Tom Chicoine

These guys are just beast mode all day. Highly recommend!…read more Tracye responded to me within about 90 seconds of posting my project on Yelp, and she shepherded this project expertly - also very friendly. Omar filled in the details of the job to get us the right crew, and got us scheduled for the very next morning. Lorenzo and his team showed up early, communicated clearly, and holy wow did they work fast. In less than 90 minutes they moved what took our team 6 hours to do. AND they moved a fireproof safe by hand, with sheet strength and a good knowledge of physics. The cherry on top is the value - super-fair, plus a discount for booking through Yelp. Need anything moved, call them!