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The UPS Store

5.0 (3 reviews)
Closed 10:00 am - 4:00 pm
Updated a few days ago

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4 months ago

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6 months ago

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8 months ago

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Ask the Community - The UPS Store

The UPS Store

The UPS Store

(18 reviews)

The employees are always so helpful! Very pleasant to deal with. This is my go to for all shipping…read moreoptions.

I wish I could give my experience a zero stars or I would. I went to ship a package that was a…read morereturn to a retailer. I was shipping a small pocket knife back to this retailer. This young kid asks me what I am shipping. I reply cutlery. He then asks me what kind of cutlery? He asked is it a spoon, a knife, etc? I thought that was really odd as I have never been asked these questions beyond a description of what I am shipping. But then he asks specifically he asked if it was a folding knife as it was in a really small box. I told him it was a folding knife. He then says he will need to open my sealed package and measure the knife because they can't ship a knife over 4 inches. WHAT? since when? I had to pack this a certain way and this kid wants to open my package. I told him absolutely you cannot open my package and no it's not over 4 inches however that should not matter. So if I was shipping a chef knife for example as a gift, return or whatever and that is 5-6 inches...this UPS will not ship it? I call BS on this. The other two UPS Stores in Denton have never had a problem when I shipped a piece of cutlery. Ever. I think either this store makes up their own rules or this kid was asking what was in my sealed package for unsavory reasons. I will be filling a complaint with the Better Business Bureau, and with whoever runs the location and who is over this location. Asking me 20 questions like I am some kind criminal or something. I don't think so.

Signarama Denton - Banner Stands

Signarama Denton

(8 reviews)

"Very nice, high quality signs, fastest and easiest process", they made a strong and heavy magnets…read moresign for truck to be in compliant with DOT. The quality of the sign was excellent, at or above expectations for what was paid. Quick and easy portal to make the payments. Jay and Glen are friendly and super professionals, they always looking for the way to complete the job in the windows time expected. They gave me the package on Holiday (July 4th.). I highly recommend Signarama in Denton for your business needs. Thanks jay and Glen!!!

ETA: I have received a call from the owner, Kyle. The salesperson mentioned below is no longer…read moreworking there. Kyle was very apologetic and gracious. I do understand that things occasionally will fall between the cracks and because of this and his thorough follow up and disposition, I'm changing my rating from 1 to 3 stars On 8/20/21, I took off work and went to their store to get an estimate for racing stripes for my Mustang, as they told me (the day before) no appmt was needed. When I got there, I was attended by Landon S. (who was extremely professional and polite). He advised me that their salesperson, Joshua Swoyer, was out on a job and I could not obtain an estimate at that time. Landon took all my information - we even took the vinyl samples outside to look at them against my car. Decided on what I wanted and Landon recommended that I email Joshua the pictures of what I wanted done so that he can email me an estimate later on. I emailed Joshua before I left the store, I identified myself and advised him that I was following Landon's instructions. I did not receive a response. On Tuesday 8/24/21, I followed up with another email, and again, never heard from him. I cannot understand the reviews that state they have the best customer service because I did not experience that - at all. It's a shame. My son also bought a muscle car (challenger) a few days after mine and our neighbor did as well. All those are lost business now because I cannot recommend Signarama to anyone I know based on this.

Pack N Mail

Pack N Mail

(3 reviews)

They are a really good mail, shipping, copies, shredding, and mail box service. They also had…read moreREALLY Kool High Definition Greeting Cards with cute cats, dogs, and little animals dressed in cute, bright outfits, and etc. I bought some for birthdays before and my friends thought they were AWESOME. I like this store and it was apart of my routine. I don't want them to leave but I guess they must. Plus many residents of Denton who live nearby would rather go there then the post office it's just easier. The SAD news is today we all got notes stating they will be closing because the animal clinic next door wants to buy them out and the owner of the buildings won't allow them to renew lease. So we'll all have to go to another location. Sad. I really, really love this place. It's very clean. They are super professional and you can count on them. I like this place Their last day is Oct. 31, 2015. So sad but.. they will be missed.

Disappointing policy change that penalizes small resellers…read more I've used this pack-and-mail location regularly for my reselling business, typically dropping off 15-20 packages per week across multiple carriers. One of the main reasons I chose this location was convenience: they have pickups from all major vendors in one place and it's always been a pleasant experience up until recently. I print my own labels and pack my own items, which I'm fully aware they offer as paid services. However, doing that work myself is how I keep costs down for my business. Despite this, comments have been made in the past implying that by only using the drop-off service, I'm "not making them any money." As of January 1st, I was informed that if I drop off more than three packages, I'll be charged $2 per package just to drop them off. That means a quick, one-minute interaction to scan packages and provide a receipt now comes with a fee. I understand the economy is tough and businesses are trying to increase revenue. However, this policy feels especially frustrating when every other pack-and-mail store and all major carriers (USPS, UPS, FedEx) offer free drop-off, with USPS even providing free at-home pickup. This change feels less like a reasonable adjustment and more like being penalized for doing the work myself and using what was previously a free, basic service. While the cost itself may be small, it's the principle that matters. For those who rely on this location solely for high-volume drop-offs like I did, I'd strongly recommend looking elsewhere. Unfortunately, that's exactly what I'll be doing in the new year.

The UPS Store - shipping_centers - Updated May 2026

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