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Recommended Reviews - FedEx

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8 months ago

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2 years ago

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2 years ago

They never deliver as promised. I have never had a good experience with them. Walmart does a better job.

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5 years ago

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4 years ago

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Estes Forwarding Worldwide

Estes Forwarding Worldwide

(8 reviews)

I purchased a smoker at Sam's Club. It was shipped with EFW. The shipment arrived the destination…read moreCity (my location) 10 days ago. ESW missed 3 scheduled deliveries. The tracking on the website is meaningless and what you see is not what you get. The customer service representatives don't have any updates and the local delivery crew never calls back as promised. There is a major disconnect between the different branches of the organization. Emails to this organization requesting status update are not responded to and even when we escalated the case, the customer rep indicated he cannot do anything about the missed delivery windows. After wasting 3 days for 3 delivery schedules, (no one showed up and no one called )i contacted Sam's club and was able to cancel and get a refund.

So very disappointed in this company. Ordered a large safe from Walmart.com which couldn't be…read morepicked up at the store--it had to be delivered. Estes was the company to deliver it. It was estimated to be delivered on 7/17/18, but came a day early. Walmart said that they would bring the item inside, but they wanted to leave it at the first dry spot past the road. They were supposed to come back after getting new directions from their dispatch, but didn't show up the next week. Instead, they called a day after it was to be delivered to schedule delivery. I made appointment for the next week but they were again a "no show". When I called them at the number they called me from--the same one I scheduled the delivery from the previous week, they had no knowledge of the item and said that there was no delivery promised. Horrible.

FedEx - couriers - Updated May 2026

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