Bad customer service when trying to ask if they are hiring, she sounded like she didn't like her job and fed up with life

Supremely quick service when I was desperate to get a flash drive from one doctors office to another and I'm out of town. They said two hour turnaround and it was so much faster than that, loved the efficiency and thorough communication keeping me informed step by step. Very affordable and reliable, highly recommend! read more

Got them from Google early in the morning. Excellent service and extremely courteous. Will use them again.

I live out of state and needed help picking up items from an online silent auction. I called and spoke to Stacey - she was fantastic! Professional, walked me through the process and made the entire process so easy! Very affordable - I felt comfortable trusting them from out of state - would 100% recommend Eagle Express!! read more

Eagle Express really came through in a pinch. They delivered my package in a timely manner. They were professional and courteous. Absolutely wonderful company! read more

This was the easiest transaction we had since Subastral Inc open for business. Planning to us them ore often. 100% Recommend this carrier.

I always use Eagle Express for my courier needs and they are always on time and take care of all my requests. Sometimes even on a VERY short notice. I highly recommend them! Thank you, Crystal Frasier Weddings read more

Had to have some urgent samples sent from the Dallas office to Frisco, TX and the whole process was incredibly easy. They followed up immediately when I submitted an online quote request and they sent updates when it the courier arrived to pick up and when he delivered. They made me look good to the person who asked me to help her with the samples. read more

Fast, efficient and very friendly service. Highly recommend. This service took a lot of stress out of getting crucial medical supplies to my out of state parent. read more

Fantastic service! Fast, efficient, friendly and professional! I will use them again!

Fast and courteous service! I was very happy with how speedy my package arrived from Dallas to Denton.

We have used Eagle Express/Courier for years and are very pleased with their services. All their personnel are very reliable, pleasant and courteous. read more

Prompt efficient service, reasonably priced - and they were here when they said they would be and delivered in the promised delivery time twice I have used them. Highly recommend their services to anyone in need of a courier! read more

Whenever I need deliveries in Dallas, I always call Dallas Courier, aka Eagle Express. No matter how big or small, they always make it easy for me to a get a delivery done. I live in Austin and know that I can trust they they will get the job done whether you book online or call them directly. Great service, great people. read more

I loved that they emailed me a delivery receipt as soon as product was delivered. I did not have to wait or wonder if my product was to my customer. read more

I called this morning, new customer, and set everything up over the phone in less than 2 minutes. The pricing was half what I thought it would be and they delivered quicker than their estimated window. I have found my new Courier for the office! Thank you for all that you did to make my day less stressful. read more

Even though we had some issues on our end with moving some equipment, Eagle express came through with flying colors and did a great job.

NO STARS! Be warned. Kristie, who I mainly dealt with at Eagle Express Couriers, embodied the worst nightmare a customer could dream! She answers the phone, 'uh-huh' and remarks passively aggressively to normal instructions. I was appalled to find out that a package had been delivered that was time sensitive hadn't been opened until it was too late to make it to it's destination. Concise instructions were included in the package but nonetheless needed to be spelled out over the phone numerous times. The first courier didn't bother to call and tell me that the package couldn't be accepted by the Authority (Dallas City Hall) due to errors on a form. My instructions were to specifically call me if there were any issues--BEFORE leaving the Authority. Instead the courier returned the paperwork back to the Eagle Express offices and I received an email that the package was delivered when it indeed had not been delivered. I passed on the wrong information to my superiors, i.e. that the package was delivered and only found out from Kristie that it was not delivered and we would be charged another fee to have the courier return to the Authority. I called her to settle up with the fees and see if the proper documents were received, i.e. receipt for the payment of the Certificate of Occupancy Application we were making to the City of Dallas. This courier service not only had me in between a rock and a hard place from the first day but when the application was taken back to the Authority and the Certificate issued, they ignored the instructions and mailed the certificate to the wrong address. This store will now open a day late if we are lucky. I will never use this service again and I WARN anyone using this service thereafter to think a second time about using someone slightly more expensive because in this case we got what we paid for: the cheapest courier service but the cheapest service to boot. read more

These guys did and always do a great job for me. Quick response, courteous service and 5 stars.

I am not one who uses courier services all that often, but every now and then I get myself into a bind that even the Fed Exes and UPS's cannot help me out of. From their availability, to their eagerness to get the job done promptly -- I was impressed. If you ever find yourself in a jam, these guys won't hurt your pockets as badly as most have in the past. read more

This is the 2nd time I've dealt with this company. I cannot get a receipt. I can't believe all employees do not have access to provide a customer with information as important as the fee/receipt. If the person you dealt with has left for the day, no one can help you. And when you ask to speak with a manager, none are around or so I am told. It's frustrating and POOR CUSTOMER SERVICE!!!!! Get with the program Eagle Express and move into the current century with your program AND EMPLOYEES!!!! read more